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Palazzo Lakeside Hotel, an Ascend Hotel Collection Member

2.5 out of 5.0

Palazzo Lakeside Hotel, an Ascend Hotel Collection Member

2.5 out of 5.0

Recent guest reviews

Recently renovated. Good location and worth the price.

Very nice hotel, friendly staff, comfortable room. Excellent value for the price - plenty of nearby restaurants and activities within walking and driving distance. Pool was nice - it could have been a little cleaner but it was swimmable. Lobby and surrounding areas were not well air-conditioned; however, I was only there for a few minutes. Moreover, I was advised that they are continuing to undergo additional improvements. I'd give it 3.5 - 4 stars out of a possible 5 stars. I would definitely stay there again.

Nice hotel close to many popular locations.. enjoyed the stay

This hotel is near the restaurant, shopping, outlets, etc. Our experience was excellent. Thanks to Jasmin for your attention. We appreciated.

The hotel was ok. Looked like it was going through a renovation. Work on renovation not well done. The room was ok but shotty renovation errors everywhere. Our sheets had red stains, possibly blood. We asked for them to be changed. They were not. Location is good. Right on main highway and not far from parks.

It's all bran new and updated the staff were all friendly and helpful the place is beautiful they are building a private beach soon it has a pool, a laundry room and a gym they give you breakfast and the dinning area is amazing I would recommend this hotel to anyone and I can't wait to come back ❤

Hotel is ok, especially if you coming to Disney or other parks. We were on the 5th floor and the first day there we had no water at night when guests below were taking shower. I addressed the issue to the front desk and the lady started schooling me on correctly opening the shower. Maintenance guy told me they had the same problem before with 5th-floor guests. Bottom line, it's not bad, the price was good, good location, take the lower level room.

The hotel was beautiful! The staff was very professional and welcoming. The room was stunning, very clean, nice decor. I free breakfast could be better but it’s not a deal breaker

I recently stayed 4 nights at this location (Thursday- Monday ) and It was a positive one. Its not far from I-4 which was nice that it was away from crazy traffic and its further away from other hotels/ restaurants that are stacked so closely together where traffic is a nightmare. This hotel was close to Publix and even closer to Target which was nice so I could get a few things. As for the hotel itself it is made up of 3 buildings all connected with each other two of them are closed while they are still renovating but you do not hear any noise or chaos . The building I was in was recently renovated so everything is nice and clean. My room was amazing while it did have some random paint drops I personally don't care. Everything was basically new still. The room was clean housekeeping was great and very polite / respectful . It was also very quiet. I was on the 5th floor and had people in rooms on each side but it was so quiet I got some much needed rest. I liked that the room had a microwave / fridge / and a Keurig .

The front desk and room were great however the hotel is not finished with its renovation ..the pool is a mess and tho the room was nicely done the hotel itself needs lots of work

4944 W. Irlo Bronson Memorial Highway Kissimmee FL

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Palazzo Lakeside Hotel, an Ascend Hotel Collection Member places you within a 10-minute drive of popular sights such as Old Town and Medieval Times. This 222-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi. Congo River Golf and Capone's Dinner Show are also near this Kissimmee hotel.


Dining

Start your day off right with a free continental breakfast, served each morning from 7 AM to 10 AM.


Rooms

Guests can expect to find free WiFi and 50-inch a flat-screen TV with cable channels. The bathroom offers hair dryers and free toiletries. Other standard amenities include a refrigerator, a coffee maker, and free local calls.


Property features

Renovated in 2017, Palazzo Lakeside Hotel, an Ascend Hotel Collection Member offers an outdoor pool, free WiFi in public areas, and conference space. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include a business center, a computer station, and an ATM.

Room options

Standard Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Guest reviews for Palazzo Lakeside Hotel, an Ascend Hotel Collection Member

Everyone (14)
5
Everyone

Recently renovated. Good location and worth the price.

By on Jan 14, 2019

Review comment responded on Jan 15, 2019

Thanks for staying with us. We appreciate your feedback!

1
Everyone

By on Jan 3, 2019

Review comment responded on Jan 8, 2019

Thank you for your review. I am disappointed to hear that several issues didn't meet your expectations. This critical feedback will be used in training our staff. We hope you give us another chance to make it up to you. Thank you!. M

4
Everyone

By on Nov 11, 2018

Review comment responded on Nov 12, 2018

Thank you for the 4 stars and we are very happy that you had a great stay with us and hope to see you again in the future.

4
Everyone

Very nice hotel, friendly staff, comfortable room. Excellent value for the price - plenty of nearby restaurants and activities within walking and driving distance. Pool was nice - it could have been a little cleaner but it was swimmable. Lobby and surrounding areas were not well air-conditioned; however, I was only there for a few minutes. Moreover, I was advised that they are continuing to undergo additional improvements. I'd give it 3.5 - 4 stars out of a possible 5 stars. I would definitely stay there again.

By , from South Florida on Nov 3, 2018

Review comment responded on Nov 5, 2018

Thank you for the great review and yes we are under major renovations and hope you will come back and see all the great changes the hotel will be doing.

4
Everyone

Nice hotel close to many popular locations.. enjoyed the stay

By on Oct 30, 2018

Review comment responded on Oct 30, 2018

Thank you so much for the great review and we are very happy you had a great stay with us. We do hope you will come back and stay with us again.

1
Everyone

By on Oct 28, 2018

Review comment responded on Oct 29, 2018

We are deeply sorry about your unsatisfied stay and hope that you will give us another chance in the future.

5

nice room

Everyone

This hotel is near the restaurant, shopping, outlets, etc. Our experience was excellent. Thanks to Jasmin for your attention. We appreciated.

By , from Puerto Rico on Aug 21, 2018

Review comment responded on Aug 22, 2018

Thank you so much for the wonderful review and we are sure to pass this on to our front desk staff.

5
Everyone

By on Aug 13, 2018

Review comment responded on Aug 14, 2018

Thank you so much for the 5 stars we are so happy you enjoyed your stay!

4

palazzo lakeside

Everyone

The hotel was ok. Looked like it was going through a renovation. Work on renovation not well done. The room was ok but shotty renovation errors everywhere. Our sheets had red stains, possibly blood. We asked for them to be changed. They were not. Location is good. Right on main highway and not far from parks.

By , from Fort Worth, Tx on Jul 21, 2018

Review comment responded on Jul 23, 2018

We are deeply sorry and we will be addressing these issues with the management.

5

amazing hotel

Everyone

It's all bran new and updated the staff were all friendly and helpful the place is beautiful they are building a private beach soon it has a pool, a laundry room and a gym they give you breakfast and the dinning area is amazing I would recommend this hotel to anyone and I can't wait to come back ❤

By on Jul 13, 2018

Review comment responded on Jul 13, 2018

Thank you so much for the great review and we are delighted that you had a wonderful stay and the staff was there to accommodate your needs. We do hope to see you again in the future.

Palazzo Lakeside Hotel, an Ascend Hotel Collection Member

4944 W. Irlo Bronson Memorial Highway, Kissimmee, FL 34746