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Extended Stay America - Orlando Theme Parks - Major Blvd.

2.5 out of 5.0

Recent guest reviews

No dishes in the kitchenette, must ask for it front desk. Must pay additional for housekeeping. These are not things that are shared upfront when booking. The hotel is clean--but not nicely cleaned, and room has a mildew smell. At time of our stay, the staff was not very friendly.

everything was great only con was breakfast was very basic.

decent hotel for a reasonable price. Free continental breakfast

Check in was good and staff was friendly and helpful.

They forgot to clean the first room so when I walked in and saw wet towels on the floor and the bed still unmade I half expected to see a dead body lying there and an ominous "doink, doink" sound before the Law & Order murder police showed up. Got a new room assigned; it was cleanER, but not really CLEAN. Some large chunks of loose tumbleweave behind the door among the scattered pizza flyers strewn about the floor. Breakfast was weak, but free. Much more economical than the other nearby options though, so if you're only using this as a crash place, it's OK.

Staff was really nice. Rooms were what you would expect for price.

great hotel if you just need somewhere to crash. Pretty good continental breakfast if I remember correctly.

This was a Nic place for the value. Close to universal so access was easy. Nice place to stay. A little noise at times though.

Our experience was so awful that I got two "Be Our Guest" vouchers to stay free two nights in any of their hotels in the country to use within a year. I'll use them because they're free and hope for a better experience than the one we just had this past weekend. Our first room on our first night was very dirty so I got us moved. The late night staff never even said "sorry" for our dirty room and were far less than professional upon our arrival. Our second room later that night had a broken shower, a dirty bathtub, a dirty green rag left behind by the cleaning staff sitting on our sink vanity and our second night loud neighbors playing music and woke me up with late night antics in the middle of the night for calling to complain on them! The manager who gave me my first voucher did apologize for our bad experience and the employee who gave me my second voucher for our rooms problems our second night was very kind and also apologized to us.

The staff were friendly and rooms-hotel were very clean and well kept. Spacious and in a great location!

Stay was ok, the room looked better in pictures. I would not stay there again but for the price it wasn't bad.

Location is perfect for someone in Orlando for thematic parks - 2 mi far form Universal Resort, a lot of restaurants, drug store, market nearby. The room will be cleaned once a week or something like that if not required (and paid) for more frequently cleaning. I had problems with my ar conditioner and it was fixed immediately after request.

It was great place to stay. Friendly staff and clean rooms

The place was advertised, only confusing part was it was located DIRECTLY NEXT TO another Extended Stay America so making sure I was at the right one was interesting. Wifi could have been better. Slow but it did it's job in the long run. Would stay again. TV selection was pretty limited...was missing a lot of my favorite channels I normally watch like Spike, MSNBC, CNBNC

If you're looking for a hotel that's a little bit like home and not too far away from Universal Studios, you've got to stay here. Extended Stay America provided great amenities for my boyfriend and I while we were there for a 4-night stay. Our room included a kitchen, which is very helpful if you want to save some money for meals and it was a pretty nice room overall. What surprised me about this hotel, since we had a kitchen in our room, is that they have a complimentary small breakfast every morning (toast, bagel, cereal, muffin, etc) and they offer free personal items (toothbrush, etc) in case you forgot something, which my boyfriend forgot his toothbrush. Also, they have a laundry room, we just didn't need to use it at the time. The location is pretty good only a short walk or bus ride to Universal Studios. The only issue we had was that there are two Extended Stay Americas right next to each other. We went to the wrong one when we arrived. As for the staff and value, I would recommend this place. The staff were very helpful and knowledgeable when I had questions about the trolley versus the bus route to Universal Studios (the free trolley doesn't go to the park unfortunately). The room was a great price for the area, which can be pretty high priced depending on where you stay. Overall, compared to my other hotel stays, this was at the top of my list. Great location, helpful staff, great amenities, and a wonderful time. When I make another trip to Orlando, I'm going to be staying here again.

Great location close to Universal Studios Orlando. Friendly staff and a nice room. Dining options close to the hotel are all over

This hotel is just OK. Actually we had very little a/c the first night and none the second.

We went with 3 adults and a 2 yrs old kid, very good for some days stay. Room not much clean as we found papers under the bed. Hairdryer was not working and they took one day to get another one. Breakfast included, not many itens but good for a quick meal. Shower great. Bed ok. No smells. Good room size. AC ok. Would come back.

Good location to universal studios and restaurants

Stayed with our 1 yr old daughter. Was decent for its price, located close proximity to univ studios. Disney n sea world not too far if u have a car. Free breakfast also. But there was no room cleaning service during our 4 days stay.

5620 Major Blvd Orlando FL

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Laundry facilities

Extended Stay America - Orlando Theme Parks - Major Blvd. places you within 2 miles (3 km) of popular sights like Universal Studios Florida™ and Universal’s Islands of Adventure™. This 121-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking. I-Drive 360 and Hollywood Drive-In Golf are also near this Orlando hotel.


Dining

Free on-the-go breakfast is served each morning from 6 AM to 9:30 AM.


Rooms

The 121 air-conditioned rooms feature kitchens with refrigerators, microwaves, and stovetops. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and ironing boards are also standard. Weekly housekeeping is available.


Property features

At Extended Stay America - Orlando Theme Parks - Major Blvd., guests have access to free WiFi in public areas, coffee in a common area, and laundry facilities. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations.

Room options

Studio, 2 Full Beds, Non Smoking

Full 2 | Sleeps 4

Studio, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 2

Studio, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Deluxe Studio, 1 King Bed with Sofabed, Non Smoking

King 1 | Sleeps 4

Guest reviews for Extended Stay America - Orlando Theme Parks - Major Blvd.

Everyone (4) Couples (21) Business (4) Family (16) Friends (6) Other (2)
2

not a value

Families

No dishes in the kitchenette, must ask for it front desk. Must pay additional for housekeeping. These are not things that are shared upfront when booking. The hotel is clean--but not nicely cleaned, and room has a mildew smell. At time of our stay, the staff was not very friendly.

By , from Florida on Mar 6, 2017

Review comment responded on Mar 8, 2017

Dillon, please accept my apology for not living up to your expectations during your visit. We are sorry for the service and cleanliness issues you experienced while here and regret the inconvenience this caused. We would like to inform you that our hotel website clearly states about the housekeeping service. I hope you will give us another opportunity to have you as our guest. I am confident we can replace this experience with a more positive memory. Sincerely, General Manager

4

nice location

Everyone

everything was great only con was breakfast was very basic.

By , from hollywood, fl on Jan 16, 2017

Review comment responded on Jan 19, 2017

Thank you for sharing a review of your visit to Extended Stay America - Orlando Theme Parks - Major Blvd. It is good to read you enjoyed your stay with us and that you liked our convenient location. However, we are sorry for not being able to impress you with our breakfast offerings. We hope this did not overshadow your otherwise positive stay with us and that you will consider staying at our hotel again in the future. Sincerely, General Manager

4

good location, friendly and responsive staff

Families

decent hotel for a reasonable price. Free continental breakfast

By on Dec 31, 2016

Review comment responded on Jan 3, 2017

Thank you for staying at Extended Stay America - Orlando Theme Parks - Major Blvd. We are thrilled to note that you liked our outstanding service, great location and affordable rates. Having said that, we are sorry for the cleanliness issues you encountered with the bathroom and for the inconvenience it caused. We have shared your concern with our housekeeping team so that this kind of mistakes are not repeated going forward. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, General Manager

4

great location for universal studios.

Everyone

Check in was good and staff was friendly and helpful.

By on Sep 18, 2016

Review comment responded on Sep 20, 2016

Thank you for staying at Extended Stay America - Orlando Theme Parks - Major Blvd. We are glad to read that our proximity to the Universal studios was the highlight of your visit and you loved our associates. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, General Manager

3

they forgot to clean the first room, second had...

Everyone

They forgot to clean the first room so when I walked in and saw wet towels on the floor and the bed still unmade I half expected to see a dead body lying there and an ominous "doink, doink" sound before the Law & Order murder police showed up. Got a new room assigned; it was cleanER, but not really CLEAN. Some large chunks of loose tumbleweave behind the door among the scattered pizza flyers strewn about the floor. Breakfast was weak, but free. Much more economical than the other nearby options though, so if you're only using this as a crash place, it's OK.

By , from Miami, FL on Jul 15, 2016

Review comment responded on Jul 18, 2016

Thank you for the feedback about your stay at our hotel. We are glad that you liked our convenient location, the great value we offer for the price and our breakfast offerings. However, we sincerely apologize that upon arrival to your suite, there were housekeeping issues. Our goal is to provide clean, comfortable and well-maintained suites for our guests, and we obviously fell short in this case. Please know that your feedback has been shared with the entire team to ensure a review of our processes. Thank you once again, and we hope you give us another chance to serve you better in the future. Sincerely, General Manager

4

close to universal

Everyone

Staff was really nice. Rooms were what you would expect for price.

By on Mar 25, 2016

3

my 1-night stay

Couples

great hotel if you just need somewhere to crash. Pretty good continental breakfast if I remember correctly.

By on Aug 2, 2015

4

convenient

Couples

This was a Nic place for the value. Close to universal so access was easy. Nice place to stay. A little noise at times though.

By on Mar 17, 2015

1

needs new management or something

Families

Our experience was so awful that I got two "Be Our Guest" vouchers to stay free two nights in any of their hotels in the country to use within a year. I'll use them because they're free and hope for a better experience than the one we just had this past weekend. Our first room on our first night was very dirty so I got us moved. The late night staff never even said "sorry" for our dirty room and were far less than professional upon our arrival. Our second room later that night had a broken shower, a dirty bathtub, a dirty green rag left behind by the cleaning staff sitting on our sink vanity and our second night loud neighbors playing music and woke me up with late night antics in the middle of the night for calling to complain on them! The manager who gave me my first voucher did apologize for our bad experience and the employee who gave me my second voucher for our rooms problems our second night was very kind and also apologized to us.

By on Oct 6, 2014

4

great one night stay

Couples

The staff were friendly and rooms-hotel were very clean and well kept. Spacious and in a great location!

By on Sep 29, 2014