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Days Inn Orlando Downtown

2.0 out of 5.0

Recent guest reviews

I was a little disappointed about it's location and the surrounding area, but it wasn't too bad. At check-in, I informed the desk clerk and he requested payment in advance (no problem) and a $50.00 security deposit. I presented my drivers license and gave him all the money as requested. However on check-out, I did get my deposit back, but my drivers license could not be found. I have made repeated phone calls to the site and they claim they don't have it. It was the only time that it was used (so it had to be either in the room or at the desk) since I never left the premises. Now I am forced to drive without a license and I am over 1 1/2 hours north of Orlando. I have to admit I am sick about this. While in the room, the phone kept ringing once and no answer. When I notified the desk they said they would send someone down. No one came and I had to disconnect the phone in order to sleep.

Most likely wouldn't stay here again, unfortunately.

Tiffany at the front desk was very nice and very over-whelmed. The phone never stopped ringing and the line of people wanting to get a room was out the door. The night manager came out several times, shook his head and did nothing. The room had blood stained sheets and the air filter on the air conditioner had an inch of dust, mold and heaven knows what else. Kevin came and cleaned it. He was very nice. After we found roaches crawling from the carpet into our luggage we left.

There's roaches and nothing works the room is disgusting I would never again

The water to take a shower was not getting hot at all. They can do a little better with the breakfast crap they were serving. All in all, it was accommodating to get to and from the theme parks with a breeze.

Upon check in was told no solicitors or solicitation or drugs ... why are you allowing this ugh nasty room

Upon arriving I was a little taken back security guards wondering around and the area isn't what I would let my wife walk around after dusk. The pool area is nice the rooms could use a little love. Had stains on the sheets that were taken care of by staff. Burnt out and unplugged lights. Breakfast was decent road noise even facing the highway was surprisingly good.

We went fishing and enjoyed a night out on town in Orlando FL. Nice places to eat.

The hotel was nice right of the highway, it had places where too eat near by... The staff was friendly...

The staff was very friendly & made everything possible for me too enjoy my stay...

I have stayed at his hotel on 5 different occasions on a work assignment. My company purchased a several night due the close proximity to my consulting client. The first night there were bugs on the bed and no hot water. Changed rooms and the second room didn't have sufficient water pressure in the shower. People were visiting guests and knocking on doors at all times of the night. The second night the shower head fell off the pipe. There was a used towel tucked to the side of the toilet which apparently was missed when the room was cleaned. A bug was seen on the desk. The third night there was no hot water. Changed room and there was still no hot water. The travel shampoo and travel soap were used in the shower. Apparently, someone overlooked this when cleaning. The fourth night the linen appeared to be freshly stretched, but there was human hiar and fuss balls on the material. The room smelled of a strong chemical (peroxide or bug repellent) The fifth night and the last there was no hot water and a bug was seen when I uncovered the linens. On each side of me there was loud music until 4 am. Hard knocking at the doors. Because I travel for work, I need internet connection. Not once did the internet work sufficiently for me to complete my work. Luckily, my company decided to reconsider another hotel for my next month. I give this hotel a 1-star. There is no possible way this is even close to a 2-star hotel.

Our stay was definitely below average. The review said it was downtown Orlando, but it's actually in the slums. There wasn't anything close by (wwalking distance) for food, and we didn't want to leave once it got dark. The staff was interesting. We walk in to check into our room and two staff members were arguing with each other. Finally, another member got us taken care of. He was friendly and as accommodating as possible.Our room was dirty, the towels were gross, and the light didn't work in the shower. Continental breakfast was lacking as well. They didn't have much to begin with, and didn't refill the food. Check out went smoothly though. I highly recommend looking elsewhere.

Unfortunately, my company picks the hotels I stay depending on distance of client and a well-known hotel chain. I have stayed at this hotel 4 times now (all in different rooms). One one visit, I had no hot water and it was a challenge to move to another room. On another visit, the shower head fell off the pipe. On another night there was a type of music convention nearby and guest moved room furniture on the hallway/sidewalk to socialize while security did nothing. On every occasion I stayed, I have seen bugs crawling (bathroom counter, tub, dinette table, bed, comforter). On all occasions, the bathroom floor is filthy!! It looks semi-clean, but if it becomes wet, you will see how dirty it really is once you wipe it with a towel. I have told my company that I WILL NOT STAY THERE ANY MORE.

Bed bugs are a real important issue to correct, is it cannot be perceived by staff then hotel should close their doors. It is unacceptable to be assigned to a room with a 4 year old kid and be awaken at nigh with an infested mattress situation. Pay attention management there are real issues in your operation and they are not customer service issues. Disappointment !!!

the room had a very bad smell, very strong like mold. The tv is very old with snow on each channels, the alarm clock was not working, the hotel's location is very noisy with the road and the highway and the people who talked at 6;30 am on the parking lot in front of the windows, the A/C is old and very noisy. But the beds were very comfortable and the staff very friendly. They need to pay attention to details like the clock in the lobby is 4 hours early and no plates at the breakfast. We came there because we were working at a mall for 3 days, not for vacation in orlando.

The staff was very nice and professional. The Hotel was near expressway. There was not a microwave in the room. Low water pessure. The room was clean.

wifi was down entire stay---staff did bring rollaway bed to romm until 3hrs after check in. ladies of the evening all over the parking lot

The room was clean and neat, daily room service was good. We stayed four nights in the same room every day evening when we return from the theme park we had a fresh feel when we enter into the room. The room has TV, coffee make and safe as mentioned. Carpets were clean. Every day we had breakfast at the hotel it was good. Overall it was a nice stay worth for the money spent.

Excellent, Nice breakfast and comportable rooms and clean environment..

Good. I would choose Days inn again. Coffee Maker, in-room Internet, Clean

Room options

Double Room, 2 Double Beds

Full 2 | Sleeps 4

Double Room, 2 Double Beds

Full 2 | Sleeps 4

Double Room, 2 Double Beds

Full 2 | Sleeps 4

Standard Room, 1 King Bed

King 1 | Sleeps 2

Guest reviews for Days Inn Orlando Downtown

Everyone (8) Business (13) Couples (10) Family (11) Other (9) Friends (4)
2

good locations to the court house.

Everyone

I was a little disappointed about it's location and the surrounding area, but it wasn't too bad. At check-in, I informed the desk clerk and he requested payment in advance (no problem) and a $50.00 security deposit. I presented my drivers license and gave him all the money as requested. However on check-out, I did get my deposit back, but my drivers license could not be found. I have made repeated phone calls to the site and they claim they don't have it. It was the only time that it was used (so it had to be either in the room or at the desk) since I never left the premises. Now I am forced to drive without a license and I am over 1 1/2 hours north of Orlando. I have to admit I am sick about this. While in the room, the phone kept ringing once and no answer. When I notified the desk they said they would send someone down. No one came and I had to disconnect the phone in order to sleep.

By , from The Villages, Fl. on Sep 8, 2017

Review comment responded on Sep 14, 2017

We are sorry to learn that we failed to meet your expectations of quality service and accommodations. Your comments means a lot to us as we continue to seek for ways on how to improve the quality of our services. We hope to see you again to surpass your experience.

2
Everyone

Most likely wouldn't stay here again, unfortunately.

By , from ohio on Apr 6, 2017

Review comment responded on Apr 16, 2017

Thank you for staying here in our hotel. It is sad knowing that we failed to meet your approval on the quality of accommodation and services we provided during your visit. I sincerely hope we could have the opportunity to make up for our shortcomings. Kind regards.

1

filthy room

Everyone

Tiffany at the front desk was very nice and very over-whelmed. The phone never stopped ringing and the line of people wanting to get a room was out the door. The night manager came out several times, shook his head and did nothing. The room had blood stained sheets and the air filter on the air conditioner had an inch of dust, mold and heaven knows what else. Kevin came and cleaned it. He was very nice. After we found roaches crawling from the carpet into our luggage we left.

By on Mar 16, 2017

Review comment responded on Apr 1, 2017

Thank you for staying here in our hotel. I apologize for the setback you experienced following your stay with us. We will do our best to make your next visit a better experience. We appreciate your feedback, we use our guests' reviews to help us identify aspects we need to improve to offer our guests better services moving forward.

1

hate it

Everyone

There's roaches and nothing works the room is disgusting I would never again

By on Dec 11, 2016

Review comment responded on Dec 20, 2016

Dear guest, I am sorry to hear that we failed to meet your satisfaction following your visit here in our hotel. Your review will be escalated, I assure you that our management team will carefully look into your concerns, verify your stay so we could address your feedback accordingly.

3
Everyone

The water to take a shower was not getting hot at all. They can do a little better with the breakfast crap they were serving. All in all, it was accommodating to get to and from the theme parks with a breeze.

By on Nov 4, 2016

Review comment responded on Dec 27, 2016

Dear guest, we thank you for taking the time to share with us your review Please do call our attention on your next visit if you need assistance. Kind regards.

2

looks like drug hotwl

Everyone

Upon check in was told no solicitors or solicitation or drugs ... why are you allowing this ugh nasty room

By on Sep 26, 2016

Review comment responded on Jan 21, 2017

I am terribly sorry to learn that you experienced so much difficulty during your stay. The fact that we've failed in this regard is very disheartening. On behalf of our entire staff, we thank you for choosing our hotel and hope you give us a chance to serve you again and will experience the improvements we have made with our service.

3

pictures don't tell the story

Everyone

Upon arriving I was a little taken back security guards wondering around and the area isn't what I would let my wife walk around after dusk. The pool area is nice the rooms could use a little love. Had stains on the sheets that were taken care of by staff. Burnt out and unplugged lights. Breakfast was decent road noise even facing the highway was surprisingly good.

By , from Md on Apr 8, 2016

4

nice location easy to get everything for shopping.

Everyone

We went fishing and enjoyed a night out on town in Orlando FL. Nice places to eat.

By , from Woodbridge on Mar 15, 2016

4

great stay

BusinessTravelers

The hotel was nice right of the highway, it had places where too eat near by... The staff was friendly...

By on Jul 18, 2015

5

the hotel was very good

BusinessTravelers

The staff was very friendly & made everything possible for me too enjoy my stay...

By on Jul 16, 2015