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Reviews

4.2 / 5Very Good
2,699 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Disney Springs®
    5 min drive
  • Popular Location
    Discovery Cove
    6 min drive
  • Popular Location
    SeaWorld® Orlando
    9 min drive
  • Airport
    Orlando, FL (MCO-Orlando Intl.)
    22 min drive

Book online or call:

1-844-663-2276

Your dates need to occur after 2020-02-20. Try updating your dates to see prices for your trip.

    About this area

    Orlando

    In the entertainment district and near theme parks, Cypress Pointe Resort by Diamond Resorts is in an area with good shopping. Ripley's Believe It or Not and Holy Land Experience are cultural highlights, and travelers looking to shop may want to visit Disney Springs® and Orlando Vineland Premium Outlets. Traveling with kids? Don't miss Disney's Typhoon Lagoon Water Park and Discovery Cove. Our guests love the hotel's location for the sightseeing.

    Popular Location

    What's nearby

    • Disney Springs® - 5 min drive
    • Discovery Cove - 6 min drive
    • SeaWorld® Orlando - 9 min drive
    • Pointe Orlando - 9 min drive
    • Epcot® - 17 min drive

    Getting around

    • Orlando Station - 25 min drive
    • Orlando, FL (MCO-Orlando Intl.) - 22 min drive

    Restaurants

    • Cafe Pointe – Serves breakfast, brunch, lunch, and dinner daily. Kids' menu available.

    About this property

    Cypress Pointe Resort by Diamond Resorts

    A restaurant, an outdoor pool, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a coffee shop/café, a snack bar/deli, and an outdoor tennis court are onsite. All 336 rooms boast deep soaking tubs and offer free WiFi and TVs. Other amenities available to guests include DVD players, microwaves, and premium bedding.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and transportation

    Free self parking
    Limited parking spaces

    Food and drink

    Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: USD 5-15 for adults and USD 5-15 for children
    1 restaurant and 1 coffee shop/café

    Things to do

    Basketball
    Billiards/pool table
    Children's pool
    Fitness center
    Mini golf
    Outdoor pool
    Outdoor tennis court
    Playground
    Spa tub
    Tennis
    Volleyball

    Family friendly

    Children's pool
    DVD player
    Microwave
    Mini golf
    Outdoor pool
    Playground
    Snack bar/deli
    Waterslide

    Conveniences

    Free newspapers in lobby
    Gift shop/newsstand
    No elevators

    Guest services

    24-hour front desk
    Concierge services
    Luggage storage
    Multilingual staff
    Tour/ticket assistance

    Languages spoken

    English
    Spanish

    Business services

    Business center

    Outdoors

    BBQ grill(s)
    Free pool cabanas
    Picnic area
    Pool sun loungers
    Pool umbrellas

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Roll-in shower
    Wheelchair-accessible parking
    Wheelchair-accessible path of travel

    More

    Smoke-free property

    Room amenities

    Bedroom

    Air conditioning (climate-controlled)
    Ceiling fan
    Linens
    Premium bedding

    Bathroom

    Deep soaking bathtub
    Free toiletries
    Hair dryer
    Separate bathtub and shower
    Towels

    Entertainment

    Cable channels
    DVD player
    TV

    Food and drink

    Coffee/tea maker
    Microwave

    More

    Connecting rooms available
    Desk
    Free local calls
    Iron/ironing board
    Phone
    Safe
    4.2

    Very Good

    5 - Excellent
    1,439
    4 - Good
    781
    3 - Okay
    275
    2 - Mediocre
    105
    1 - Poor
    99
    4.5
    Cleanliness
    4.3
    Service and Staff
    4.4
    Amenities
    4.3
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The place was very clean, and we enjoyed that the resort held activities throughout the day. Highly recommend!

    Stayed 3 nights in Feb 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Good big rooms and I enjoyed the tree next to the balcony. The pool volcano was really cute. The little food mart/cafe served really good food (for a resort cafe) and was super convenient. Pretty close to Disney. Highly recommend and would definitely stay again. (I was prepared to have issues with noise having read prior reviews, but can’t say that we did on any of the days).

    Stayed 2 nights in Jan 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Nice property, loved the pool and that it was heated. Didn't like that I had to go to the front desk for fresh towels and wash cloths.

    Stayed 4 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Great pool design, warm temperatures, large hot tub. In room tub was very nice. Good location close to restaurants and shops, short distance to Disney. Bedding was comfortable. Shuttle service was very limited in hours, so rideshare recommended.

    Stayed 5 nights in Feb 2020

    2/5

    • Liked: Amenities
    • Disliked: Cleanliness, staff & service

    I'll start with the positive. This resort had a lot of amenities and activities, you could definitely spend time at the resort and have plenty of things to do. Unfortunately, the bad outweighed the good in this situation. The room was not clean, I found hair immediately upon arrival in the bathtub and shower and on the counter by the sink. The staff was UNPLEASANT IN THE EXTREME. This is a hospitality business in an area with a lot of competition and options. Get. It. Together. Just be pleasant, it doesnt take much. There was only 1 towel in the room...yes, 1 towel. Im honestly not even sure if our room was cleaned. I brought a blanket and slept on top of the sheets because I was that grossed out. I went to the front and asked them if they had a different room preferably one that was clean and I was informed that no other rooms were available. I looked on Expedia, it showed rooms available so i called the hotel just to be sure and what do you know, rooms were available. Needless to say we will NEVER stay at this hotel again. In addition to the above mentioned issues, the thing my husband was most frustrated about was the noice, you could hear every whisper. We decided to stay in Orlando a few more days, but not in this resort, we moved to to another resort that was much cleaner and the staff was wonderful. Im disappointed in Expedia as well. This is my second time booking a hotel through Expedia and the room was positively unclean and they will do absolutely nothing about it.

    Stayed 5 nights in Feb 2020

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