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Reviews

4.1 / 5Very Good
2,201 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Orange County Convention Center
    3 min drive
  • Popular Location
    Pointe Orlando
    3 min drive
  • Popular Location
    Universal CityWalk™
    4 min drive
  • Airport
    Orlando, FL (MCO-Orlando Intl.)
    19 min drive

Book online or call:

1-844-663-2276

Your dates need to occur after 2020-01-28. Try updating your dates to see prices for your trip.

    About this area

    Orlando

    Located in Orlando, Crowne Plaza Orlando Universal is in the business district and near theme parks. Ripley's Believe It or Not and Madame Tussauds are cultural highlights, and some of the area's notable landmarks include Church Street Station and Disney's Boardwalk. Check out an event or a game at Camping World Stadium, and consider making time for The Wheel at ICON Park™, a top attraction not to be missed. Our guests appreciate the hotel's location for the sightseeing.

    Popular Location

    What's nearby

    • Orange County Convention Center - 3 min drive
    • Pointe Orlando - 3 min drive
    • Universal CityWalk™ - 4 min drive
    • Universal’s Islands of Adventure™ - 4 min drive
    • Universal Orlando Resort™ - 13 min drive

    Getting around

    • Orlando Station - 15 min drive
    • Orlando, FL (MCO-Orlando Intl.) - 19 min drive

    Restaurants

    • Elements Bar and Grille – Pool-view restaurant with a bar offering American cuisine. Serves lunch and dinner, happy hour available. Kids' menu available.
    • Aqua Pool Bar – Poolside bar offering American cuisine. Serves lunch, dinner, and light fare. Kids' menu available.

    About this property

    Crowne Plaza Orlando Universal

    Along with a restaurant, this smoke-free hotel has an outdoor pool and 2 bars/lounges. Free WiFi in public areas, a free area shuttle, and a free theme park shuttle are also provided. Additionally, a 24-hour fitness center, a poolside bar, and a 24-hour business center are onsite. All 400 rooms offer free WiFi and free wired Internet, LCD TVs with digital channels, and comforts like pillowtop beds and premium bedding. Guests will also find 24-hour room service, refrigerators, and microwaves.

    Property amenities

    Internet

    Available in all rooms: Free WiFi and wired Internet
    Available in some public areas: Free WiFi and wired Internet

    Parking and transportation

    Self parking: USD 16 per day
    Valet parking: USD 23 per night
    Extended parking (surcharge)
    Free area shuttle
    Free theme park shuttle

    Food and drink

    Full breakfast available for a fee daily 6:30 AM–10:30 AM: USD 17.99 for adults and USD 8.00 for children
    1 restaurant
    2 bars/lounges and 1 poolside bar
    24-hour room service

    Things to do

    24-hour fitness center
    Outdoor pool
    Spa services

    Family friendly

    Dry cleaning service
    Free area shuttle
    Free cribs/infant beds
    Free theme park shuttle
    Laundry facilities
    Microwave
    Outdoor pool
    Refrigerator
    Rollaway/extra beds (surcharge)

    Conveniences

    ATM/banking services
    Ballroom
    Banquet hall
    Elevator
    Free newspapers in lobby
    Front-desk safe
    Gift shop/newsstand

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Laundry facilities
    Luggage storage
    Porter/bellhop
    Tour/ticket assistance
    Wedding services

    Languages spoken

    English
    Spanish

    Business services

    24-hour business center
    Meeting rooms
    Conference space

    Outdoors

    Firepit
    Garden
    Outdoor entertainment area
    Outdoor furniture
    Pool sun loungers
    Pool umbrellas
    Terrace

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Roll-in shower
    Wheelchair-accessible path of travel
    Wheelchair-accessible parking
    Assistive listening devices available
    Braille signage

    More

    Smoke-free property
    TV in lobby

    Room amenities

    Bedroom

    Air conditioning
    Free cribs/infant beds
    Pillow-top mattress
    Premium bedding
    Rollaway/extra beds (surcharge)

    Bathroom

    Free toiletries
    Hair dryer
    Shower/tub combination

    Entertainment

    Cable/satellite channels
    LCD TV
    Premium channels

    Food and drink

    Coffee/tea maker
    Microwave
    Refrigerator

    More

    Connecting rooms available
    Desk
    Iron/ironing board
    Phone
    Safe
    4.1

    Very Good

    5 - Excellent
    946
    4 - Good
    790
    3 - Okay
    304
    2 - Mediocre
    115
    1 - Poor
    46
    4.3
    Cleanliness
    4.3
    Service and Staff
    4.1
    Amenities
    4.2
    Property condition

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    I got double billed & heard no response from Expedia

    Stayed 3 nights in Jan 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The pool area was nice, provided beach towels. It had a nice tiki bar and grill. The hotel was in a great location.

    Stayed 3 nights in Jan 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    I am fully satisfied. It was pretty pleasant.

    Overall, I liked the Hotel pretty much for what you pay and did enjoy my stay here. Can you go to a higher upscale hotel? Yes, but you will pay much more as well. So, yes, I am satisfied with my stay here and I would come back for sure.

    Stayed 2 nights in Jan 2020

    5/5 Excellent

      This traveler didn’t leave comments with their review
      Stayed 1 night in Jan 2020

      2/5

      • Liked: Cleanliness, staff & service, property conditions & facilities
      • Disliked: Room comfort

      HORRIBLE STAY CLEAR !!!

      The room was beautiful and the staff was nice. The issue I had was the bed was not comfortable at all! I actually slept on the sofa bed and my fiance slept on the bed. We both didnt get much of any sleep. We were suppose to go to universal studios but that didn't happen because out backs were killing us and the lack of sleep. We bought one day tickets and didnt even use them. Then we went down for breatfast and it was discussing. Mcdonalds sells better breakfast then the Crown Plaza, so we didnt eat but a couple of bites and headed home. It was our anniversary and the weekens away from the kids and it was all ruiend. I left upset and disappointed. what a waste of money and a trip.

      Stayed 1 night in Jan 2020

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