Courtyard by Marriott Orlando Lake Mary/North3.0 out of 5.0
Recent guest reviews
I have spent over 75 nights Marriott this year and 125 nights last year so I really like Marriots a lot. Unfortunately you have some places that are poorly managed ant this one is one of them. This will be the place you don't want to stay if you care about services. Starting in the morning you'll find out that an over crowded McDonald's is faster than the only (and very slow) employee taking orders, preparing the food, and attending the register. The you find out that the maintenance of the hotel is poor too, elevator damaged, computer in the lobby out of order, etc. When you come back a night after a long day at work you'll find an the front desk is a ghost town and one high unmotivated employee at the bar. I stayed at this hotel before and complained about the services and they say they will take care of it, I have been staying at other Marriott in the Orlando area and I book this one again by mistake and nothing have changed instead of 5 nights I will check out tomorrow after two disappointing days and I will stay at another Marriott. I hope this will save you a lot of aggravation.
My husband and I stayed here for a wedding we were in and it was horrific. The hotel was chosen specifically for the fact they are dog friendly. We paid the $75 pet fee, which is quite high for the industry standard, and were on our way. When I returned to the hotel after the rehearsal dinner around 11pm, I was ambushed by the front desk staff stating they were asking us to leave the hotel because our dog was barking and they were receiving complaints. I was never called, just yelled at in front of everyone in the lobby. Our dog is 10 years old and doesn't ever make a peep. Additionally, the bride's aunt and uncle were in the room directly next door to us and said they never heard anything. I requested management and was informed management is not typically on staff at the hotel. The front desk staff smirked at us the entire time they were explaining the situation, and told my husband and I we were at risk of being escorted off the premise by security and that we would NOT be refunded despite not staying at the hotel. At one point I said, "Do you understand the position you're putting us in? We have to be at the wedding venue at 9 am and we have no where to go," and young man at the front desk said "I'll sleep just fine tonight." We ended up moving to a hotel across the street who was happy to accommodate us and had zero complaints and zero issues with us or our dog. Like I said above, if you have a pet do not stay here. They are NOT pet friendly as they claim. Well, really they just aren't friendly in any way to be honest. You'll have to pay a steep non-refundable pet fee on top of the room rate and then will be kicked out and they'll keep your money- it's a bait and switch, really. We were embarrassed by the front desk staff, but really they are the ones who should be embarrassed. Skip this one and stay at one of the options across the street.
We had a two room suite on the 3rd floor with a balcony overlooking a large pond and a highway off ramp in the distance. There was a microwave oven, refrigerator and sink in the suite as a well as a separate bedroom with a TV. The shower and toilet are also separate from a bathroom vanity/sink and closet with ironing board. There was Alonso a small non-lighted make-up mirror. There was a larger TV and a pull out sleeper sofa in the main room. The staff is warm and welcoming and they have a Starbucks in-house as well as limited breakfast items. There is a fenced pool area and a pet walking area out back overlooking the pond. We observed Sandhill Cranes together with a newly hatched chick foraging next to the pond. Overall it was a nice quiet place to stay and get some computer work done.
The hotel was very clean and the staff were very friendly and accommodating. We felt comfortable and welcome. It would be great to see more than 2 double beds in a room as for a family this isn't big enough. We did have an air mattress with us and it fit in the room with still room to be comfortable. The pool area was nice and the breakfast was very good as well. Thanks for providing a very nice place for our vacation.
Teenagers beside us stayed up until 1 am, so not a satisfying stay. We called the front desk at midnight, but she was probably not a strong enough personality nor had enough authority to really get them to stop. They continued to transfer between rooms and talked loudly until 1am. Our room was decently clean, bathroom was slightly outdated, staff accommodating, continental breakfast for our group was fresh with Starbucks coffee. We will probably not stay here again and book with another hotel with suite rooms.
Great night at bistro , I love my bistro burger thank you juan "0) nice location and very clean hotel ! Planning to staying here again with friends and family . the hotel has other restaurants around, sport bars , near to daytona beach and 30 minutes from the orlando parks .
On my way back home stopped at the Courtyard and was greeted by Laura and made me feel like we were best friends. I neede the more needed rest. Rooms and hotel overall was spotless. Thank you. When I come back in the area I will sure to stay here
Very comfortable facility and extremely clean. The staff was extremely helpful and very accomodating. Walking distance to many food and bar options. Would definitely stay there again. Great idea with "guest of the day".
I had the best time staying at the this hotel for 3 months, the staffs are awesome with great attitude. It's a family atmosphere and will choose it again anytime I visit Lake Mary. Thanks to Nick Pastore, Adriana Londono-Rosario, Laura, Dilbar, Juan, Zach, Caithi, Willian and the entire staff at the Marriot of Lake Mary. You guys are the example of a family away from true home. Love you guys.
I stayed there for my sons soccer tournament and it was horrible. The towels were dirty (hair on one of them), and breakfast included only bagels and cereal!!! No wonder why the hotel was empty and not busy...I will definitely keep this hotel in mind next time for not STAYING there!!!!!!!
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- Outdoor pool
Located within a mile (2 km) of The Legacy at Alaqua Lakes, Courtyard by Marriott Orlando Lake Mary/North is within 3 miles (5 km) of Magnolia Plantation Golf Club. This 83-room, 3-star hotel has a restaurant, an outdoor pool, and free in-room WiFi. Alaqua Country Club and Timacuan Golf Club are also near this Lake Mary hotel.
This hotel is home to a restaurant and a bar/lounge. Get a pick-me-up at the coffee shop/café. For your convenience, a cooked-to-order breakfast is served each morning for a fee.
Courtyard by Marriott Orlando Lake Mary/North's 83 rooms are air-conditioned and provide microwaves, coffee makers, and phones. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Hair dryers, ironing boards, and desks are also available.
At Courtyard by Marriott Orlando Lake Mary/North, guests enjoy an outdoor pool, a fitness center, and a spa tub. You can take advantage of free parking if you drive. Dry cleaning/laundry services make packing light an option. Additional amenities include free WiFi in public areas, 2 meeting rooms, and a business center.
Reviews from Trip Advisor
74% of guests recommend this hotelTotal of 182 reviews