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Country Inn & Suites By Carlson Orlando Airport

3.0 out of 5.0

Recent guest reviews

I only stayed for a few hours...because I missed my flight...hotel staff friendly and helpful...hotel seems ok for short stay...needs better lighting in the hallway and a little smoky but ok

Bed bugs, two of us two separate rooms both got bit with bed bugs.

Hotel was clean . Front desk staff was friendly. Pool and Jacuzzi was clean. Hotel was close to airport and harmony restaurants close by.

stayed on 6th floor, internet did not work that good

A good location. The rooms are a bit worn. Needs update.

Pleasant staff, great breakfast, great location to airport

very close to airport if you are coming in on a late flight, room was ok, did not have chemical smell others have mentioned, there were individuals 'hanging out' outside with loud music from their cars which made it difficult to get to sleep

Shuttle driver was nice. Breakfast buffet was very simple. Front desk was under staffed every time I interacted with them. There were people smoking marijuana on several floors including mine. Every night I was there... I complained to the front desk and they didn't seem too concerned.

Clean, close to airport and alot of restaurants. Good customer service.

Hotel is in need of updating, the door on my room was difficult to close and lock, the carpets looked to be very dated and their installation looked to be done by children.. That said, the staff were friendly and the breakfast bar was good.

Nice decor, Friendly staff. Great place for an airport stay.

Over all a fantastic hotel great rooms and a staff that's always there to help

Nice and clean. No problems found at this place. Hotel is about 10 minutes away from the airport so it is very convenient. I'll be staying here again when I visit Orlando again.

Easy check in, clean room, quiet. Excellent location.

The hotel is very close to the airport.We were admiring the hotel and the surrounding area and had deceided it was a good choice and we went to our room everything looked good but that nite we were tried and fell asleep on top of the bed we woke around 2am and pulled back the covers and sheets to find hairs on the sheets near the foot of the bed, we slept on top again and in the morning I called front desk for clean sheets and after 2hrs I had not received them and I called again and after 30 more min. I got dressed and found a housekeeper and got clean sheets. I am in the same line of work and I know that this is not good for the hotel.

Josh is the best Front Desk personel ever! He helped me combat a colony of ants that were found in my rental car! He was very hospitable! I expressed to him that because of his great personality I am very likely to take the same vacation, again! (At the same hotel of course!)

The bed clothes you can see the dust in the air. Swimming pool, location, breakfast was good

Hotel was in good condition. Staff helpful. Shopping nearby. A nice area to stay near the airport. Freeways close by easy access to everything.

They were great! They even had a bagged breakfast for those of us leaving early, before breakfast started!

It was a nice stay but a person was surpose to call me when the room was done and never did so I wasn't to happy

5440 Forbes Pl Orlando FL

Located 1.7 mi (2.8 km) from Orlando Watersports Complex, Country Inn & Suites By Carlson Orlando Airport is within a 15-minute drive of Florida Mall. This 3-star hotel welcomes guests with 136 rooms and conveniences like an outdoor pool, a 24-hour fitness center, and free in-room WiFi. It's near the airport and also within a 15-minute drive of I-Drive 360 and Aquatica.


Dining

Start your day off right with a free hot/cold buffet breakfast.


Rooms

All of Country Inn & Suites By Carlson Orlando Airport's 136 recently renovated rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Bathrooms have hair dryers and free toiletries. Free weekday newspapers, free local calls, and ironing boards are other standard amenities.


At Country Inn & Suites By Carlson Orlando Airport, guests enjoy an outdoor pool, a 24-hour fitness center, and a spa tub. If you plan to drive, free parking is available. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, 2 meeting rooms, and a 24-hour business center.

Property features

Room options

One-bedroom King Suite nonsmoking

King 1 | Sleeps 4

King non-smoking, whirlpool tub

King 1 | Sleeps 3

Two Queen Beds Non-Smoking Accessible

Queen 2 | Sleeps 5

Suite One King Bed Accessible

King 1 | Sleeps 4

Guest reviews for Country Inn & Suites By Carlson Orlando Airport

Everyone (19) Couples (42) Business (17) Family (30) Friends (7) Other (15)
3

nice hotel near the airport

Everyone

I only stayed for a few hours...because I missed my flight...hotel staff friendly and helpful...hotel seems ok for short stay...needs better lighting in the hallway and a little smoky but ok

By on May 22, 2017

2

bed bugs

Everyone

Bed bugs, two of us two separate rooms both got bit with bed bugs.

By on May 13, 2017

Review comment responded on May 16, 2017

Thank you for taking the time to write your review. We regret to hear that you were not satisfied with the cleanliness of the rooms you had during your stay. The Country Inn & Suites Orlando Airport, FL and the Carlson Rezidor Hotel Group will work diligently to ensure any situation is fully looked into. We hope for another opportunity to make a more favorable impression in the future.

4

nice hotel close to airport

Everyone

Hotel was clean . Front desk staff was friendly. Pool and Jacuzzi was clean. Hotel was close to airport and harmony restaurants close by.

By , from NJ on Apr 28, 2017

Review comment responded on Apr 30, 2017

Val, it was wonderful to read your comments about your stay at Country Inn & Suites by Carlson Orlando Airport. We are so glad our staff made you feel welcome and that you enjoyed our convenient location. We appreciate your review and hope to see you again soon! Yours In Hospitality, Geri Pearson, General Manager

4
Everyone

stayed on 6th floor, internet did not work that good

By , from solon,ohio on Mar 18, 2017

Review comment responded on Mar 20, 2017

Thank you for taking the time to write about your stay at Country Inn & Suites by Carlson Orlando Airport. We are glad you enjoyed most of the aspects of your stay but regret any inconvenience caused due to our internet service. It was a pleasure serving you, and we hope to have the opportunity to welcome you back soon. Yours In Hospitality, Geri Pearson, General Manager

3

close to the airport.

Everyone

A good location. The rooms are a bit worn. Needs update.

By on Mar 16, 2017

Review comment responded on Mar 18, 2017

Thank you for evaluating your stay at our hotel. We are pleased to read you had a pleasant visit and that our convenient location and breakfast offerings were to your satisfaction. We also appreciate your observation in regard to the overall condition of our rooms and have shared your feedback with our future enhancement team as we plan any changes. We hope you will choose us again when in our area. Yours In Hospitality, Geri Pearson, General Manager

4

nice hotel close to airport

Everyone

Pleasant staff, great breakfast, great location to airport

By , from Chicago on Feb 17, 2017

Review comment responded on Feb 19, 2017

John, thank you for taking the time to review your stay at the Country Inn & Suites by Carlson Orlando Airport. We are pleased to know you benefited from our close proximity to the airport and that our breakfast offerings were to your satisfaction. Nevertheless, I will share your feedback with my housekeeping team. We hope to see you again in the future. Yours In Hospitality, Geri Pearson, General Manager

3

close to airport

Everyone

very close to airport if you are coming in on a late flight, room was ok, did not have chemical smell others have mentioned, there were individuals 'hanging out' outside with loud music from their cars which made it difficult to get to sleep

By , from N.M. on Jan 30, 2017

Review comment responded on Feb 1, 2017

Thank you for taking the time to review your stay at our hotel. We are pleased you enjoyed your overall stay and that you were benefited from our close proximity to the airport. However, I am sorry for the inconvenience you encountered at night due to noise from outside. Please know we have rooms located in different areas of the hotel that might be better suited for light sleepers, and we will be happy to accommodate you with one of these rooms should it be available on your next stay. Thanks again for being our guest, we hope to welcome you again in the future. Yours In Hospitality, Geri Pearson, General Manager

2

ok. nothing special.

Everyone

Shuttle driver was nice. Breakfast buffet was very simple. Front desk was under staffed every time I interacted with them. There were people smoking marijuana on several floors including mine. Every night I was there... I complained to the front desk and they didn't seem too concerned.

By on Jan 8, 2017

Review comment responded on Jan 11, 2017

We appreciate your feedback about your stay. Please accept our apologies for not living up to your expectations. We take comments like yours very seriously and will look into where we went wrong. Thank you again for choosing us, and we hope you will give us a chance to redeem ourselves on a future visit. Yours In Hospitality, Geri Pearson General Manager

5

best hotel for the price

Everyone

Clean, close to airport and alot of restaurants. Good customer service.

By , from boston on Nov 29, 2016

Review comment responded on Dec 1, 2016

Thank you choosing Country Inn & Suites by Carlson Orlando Airport and for sharing a fantastic review of our hotel. We are pleased to read that you loved our courteous service, convenient location and the great value we offer for the price. We appreciate your review and hope to see you again soon! Yours In Hospitality, Geri Pearson, General Manager

3

close to airport

Everyone

Hotel is in need of updating, the door on my room was difficult to close and lock, the carpets looked to be very dated and their installation looked to be done by children.. That said, the staff were friendly and the breakfast bar was good.

By on Nov 19, 2016

Review comment responded on Nov 21, 2016

Thank you for choosing us for your stay and for submitting a review. We are pleased that your overall visit was pleasant and you liked our proximity to the airport and courteous associates. Your feedback about our facilities is being shared with the appropriate individuals in our organization as we plan for future upgrades. In the meantime, we go out of our way to ensure the rooms and common areas are kept clean and in good working order for the comfort and enjoyment of our valued guests. We hope to welcome you again whenever your travels bring you to our area! Yours In Hospitality, Geri Pearson General Manager