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Country Inn & Suites By Carlson Orlando Airport

3.0 out of 5.0

Recent guest reviews

Hotel room smelled bad. Carpeting was dirty throughout hotel. Was given bathroom with handicap accessible (not neded) shower which had a bench that was not cleaned thoroughly on all sides. Water went onto floor area which made the floor area slippery. Very difficult to hold shower head and apply soap at same time.

Hotel was pleasant, there never seems to be enough outlets in hotels rooms. They truly need to update their mattresses.

Great hotel snd nice to stay. Close to airport. Good to stay for short term of staying. Good breakfast

Nice room. I like that the air is continuous and not going on and off every 15 minutes. We had a stain on a comforter, and the maid replaced all the bedding. Good hot tub, OK breakfast, minimal weight room. Coffee 24 hours! The cookies are a nice touch, but they were pretty lame. I've seen much better in Minnesota at Country Inn and Suites

Room was nice a d staff was helpful. The breakfast was great with a lot of options.

The king size bed had a large dip in middle Was tricky sleeping The sheets keep coming off as well

I only stayed for a few hours...because I missed my flight...hotel staff friendly and helpful...hotel seems ok for short stay...needs better lighting in the hallway and a little smoky but ok

Bed bugs, two of us two separate rooms both got bit with bed bugs.

Hotel was clean . Front desk staff was friendly. Pool and Jacuzzi was clean. Hotel was close to airport and harmony restaurants close by.

stayed on 6th floor, internet did not work that good

A good location. The rooms are a bit worn. Needs update.

Pleasant staff, great breakfast, great location to airport

very close to airport if you are coming in on a late flight, room was ok, did not have chemical smell others have mentioned, there were individuals 'hanging out' outside with loud music from their cars which made it difficult to get to sleep

Shuttle driver was nice. Breakfast buffet was very simple. Front desk was under staffed every time I interacted with them. There were people smoking marijuana on several floors including mine. Every night I was there... I complained to the front desk and they didn't seem too concerned.

Clean, close to airport and alot of restaurants. Good customer service.

Hotel is in need of updating, the door on my room was difficult to close and lock, the carpets looked to be very dated and their installation looked to be done by children.. That said, the staff were friendly and the breakfast bar was good.

Nice decor, Friendly staff. Great place for an airport stay.

Over all a fantastic hotel great rooms and a staff that's always there to help

Nice and clean. No problems found at this place. Hotel is about 10 minutes away from the airport so it is very convenient. I'll be staying here again when I visit Orlando again.

Easy check in, clean room, quiet. Excellent location.

5440 Forbes Pl Orlando FL

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Located 1.7 mi (2.8 km) from Orlando Watersports Complex, Country Inn & Suites By Carlson Orlando Airport is within a 15-minute drive of Florida Mall. This 3-star hotel welcomes guests with 136 rooms and conveniences like an outdoor pool, a 24-hour fitness center, and free in-room WiFi. It's near the airport and also within a 15-minute drive of I-Drive 360 and Aquatica.


Dining

Start your day off right with a free hot/cold buffet breakfast.


Rooms

All of Country Inn & Suites By Carlson Orlando Airport's 136 recently renovated rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Bathrooms have hair dryers and free toiletries. Free weekday newspapers, free local calls, and ironing boards are other standard amenities.


Property features

At Country Inn & Suites By Carlson Orlando Airport, guests enjoy an outdoor pool, a 24-hour fitness center, and a spa tub. If you plan to drive, free parking is available. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, 2 meeting rooms, and a 24-hour business center.

Room options

Two Queens nonsmoking

Queen 2 | Sleeps 5

One-bedroom King Suite nonsmoking

King 1 | Sleeps 4

King non-smoking, whirlpool tub

King 1 | Sleeps 3

Suite One King Bed Accessible

King 1 | Sleeps 4

Guest reviews for Country Inn & Suites By Carlson Orlando Airport

Everyone (25) Couples (42) Business (17) Family (30) Friends (7) Other (15)
2

hotel room smelled bad

Everyone

Hotel room smelled bad. Carpeting was dirty throughout hotel. Was given bathroom with handicap accessible (not neded) shower which had a bench that was not cleaned thoroughly on all sides. Water went onto floor area which made the floor area slippery. Very difficult to hold shower head and apply soap at same time.

By on Jul 14, 2017

Review comment responded on Jul 17, 2017

Thank you for being our guest and for taking time to leave feedback. We are sorry that there was a mix up with your reservation and you were given the wrong room type. Additionally, we are sorry for the housekeeping issues you experienced. Our housekeeping director has been notified, and we will be addressing these comments with our entire cleaning staff. Thank you for letting us know. We hope you will give us another chance to make a better impression the next time you are in our area. Yours In Hospitality, Geri Pearson General Manager

4

convenient to the airport

Everyone

Hotel was pleasant, there never seems to be enough outlets in hotels rooms. They truly need to update their mattresses.

By , from NH on Jul 5, 2017

Review comment responded on Jul 7, 2017

Thank you for choosing Country Inn & Suites by Carlson Orlando Airport for taking the time to share feedback. We are pleased that you benefited from our close proximity to the airport and that you enjoyed your visit. Your acknowledge your observation in regard to your room and have taken a note of it. We look forward to welcoming you back soon! Yours In Hospitality, Geri Pearson General Manager

5
Everyone

Great hotel snd nice to stay. Close to airport. Good to stay for short term of staying. Good breakfast

By on Jun 29, 2017

Review comment responded on Jul 1, 2017

Thank you for taking the time to review your stay at the Country Inn & Suites by Carlson Orlando Airport. We are pleased that you benefited from our close proximity to the airport and you thoroughly enjoyed your visit here. We appreciate your feedback and look forward to welcoming you back soon. Yours In Hospitality, Geri Pearson, General Manager

4

comfortable stay, nice hotel and staff

Everyone

Nice room. I like that the air is continuous and not going on and off every 15 minutes. We had a stain on a comforter, and the maid replaced all the bedding. Good hot tub, OK breakfast, minimal weight room. Coffee 24 hours! The cookies are a nice touch, but they were pretty lame. I've seen much better in Minnesota at Country Inn and Suites

By on Jun 28, 2017

Review comment responded on Jun 30, 2017

Thank you for taking the time to review your stay at the Country Inn & Suites by Carlson Orlando Airport. We are delighted to read you liked your well-appointed room and the outstanding service provided by our staff. We appreciate your feedback in regard to bedding and mattress, and we regret the inconvenience. Reviews such as yours mean a lot! We look forward to welcoming you and your wife back. Yours In Hospitality, Geri Pearson, General Manager

4
Everyone

Room was nice a d staff was helpful. The breakfast was great with a lot of options.

By on Jun 27, 2017

Review comment responded on Jun 29, 2017

Thank you for staying at the Country Inn & Suites by Carlson Orlando Airport. We are very happy to know that our selections at breakfast were to your taste buds, and that our team served you well to your expectations. It was our pleasure hosting you. Please come and see us again soon! Yours In Hospitality, Geri Pearson, General Manager

2

bed

Everyone

The king size bed had a large dip in middle Was tricky sleeping The sheets keep coming off as well

By , from orlando on May 28, 2017

Review comment responded on Jun 1, 2017

Thank you for reaching out to us. We are sorry to hear you did not have a good night’s sleep due to the comfort of your bed at that time. Your feedback helps us prevent situations such as this in the future. We hope you will give us another chance if you are in the area again.

3

nice hotel near the airport

Everyone

I only stayed for a few hours...because I missed my flight...hotel staff friendly and helpful...hotel seems ok for short stay...needs better lighting in the hallway and a little smoky but ok

By on May 22, 2017

Review comment responded on May 24, 2017

It was a pleasure having you as our guest. We are pleased to know our location close to the airport was ideal for your visit and that you were impressed with the service provided by our staff. We also appreciate your observation and have taken a note of the same. We hope to welcome you again whenever your travels bring you to our area! Yours In Hospitality, Geri Pearson, General Manager

2

bed bugs

Everyone

Bed bugs, two of us two separate rooms both got bit with bed bugs.

By on May 13, 2017

Review comment responded on May 16, 2017

Thank you for taking the time to write your review. We regret to hear that you were not satisfied with the cleanliness of the rooms you had during your stay. The Country Inn & Suites Orlando Airport, FL and the Carlson Rezidor Hotel Group will work diligently to ensure any situation is fully looked into. We hope for another opportunity to make a more favorable impression in the future.

4

nice hotel close to airport

Everyone

Hotel was clean . Front desk staff was friendly. Pool and Jacuzzi was clean. Hotel was close to airport and harmony restaurants close by.

By , from NJ on Apr 28, 2017

Review comment responded on Apr 30, 2017

Val, it was wonderful to read your comments about your stay at Country Inn & Suites by Carlson Orlando Airport. We are so glad our staff made you feel welcome and that you enjoyed our convenient location. We appreciate your review and hope to see you again soon! Yours In Hospitality, Geri Pearson, General Manager

4
Everyone

stayed on 6th floor, internet did not work that good

By , from solon,ohio on Mar 18, 2017

Review comment responded on Mar 20, 2017

Thank you for taking the time to write about your stay at Country Inn & Suites by Carlson Orlando Airport. We are glad you enjoyed most of the aspects of your stay but regret any inconvenience caused due to our internet service. It was a pleasure serving you, and we hope to have the opportunity to welcome you back soon. Yours In Hospitality, Geri Pearson, General Manager