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Country Inn & Suites By Carlson Orlando Airport

3.0 out of 5.0

Recent guest reviews

Staff was pleasant and helpful. Rooms and baths were clean and stocked with enough towels and amenities. Breakfast was exceptional as both hot/cold options were available. Location allowed easy access to eating and shopping venues as shuttle service was available.

I needed a place to stay for an early flight out of Orlando airport. I chose this hotel because it had a great offer on Orbitz, and was not disappointed. Although it was not a brand new facility, it was very clean, and quiet. As mentioned above, the hotel is very close to good restaurants, and a very short distance from Orlando airport. The staff was very friendly, and professional.

Hotel had some storm damage but it didn't effect us. Pool was clean, breakfast was good, staff was excellent

It was a pity because everything was good except that we had to deal with the fans drying out at the carpets Sure in a prompt future it will be all fine Good thing was that the price was very reasonable because of it and they did advisedus at arriving Makes so much better

Very close to airport and short drive to Disney and Universal

Great location from across the airport. Staff was top notch and facility was clean. Was disappointed that the room was not adequate for five people. If I was to get a cot, it would have cost extra; three children had to squish on a Queen bed--good that they like each other...haha. Pool was clean and big enough to enjoy. Cookies always available and snack shack had a great selection of stuff to buy. The beds were hard on my back, but I toughed it out. Overall, a nice place to hang my hat for a few days!

My girlfriend and I had some issues getting the rental car we had reserved and had no way of getting to the hotel. After calling the hotel, a shuttle was arranged to pick us up from the airport. Upon arriving, we informed the front desk employee that our credit cards were stolen and she allowed us to check in with our licenses. We also informed her that we were going to have to figure out a solution with our transportation to the cruise line that we were taking. She then arranged our shuttle transportation for an amazing price. The hotel also shuttles you to nearby restaurants and shops. Overall, very happy with the staff and we will definitely be staying here again.

Clean, beautiful facility with easy access parking. Breakfast was enjoyable but wish they had traditional menu (eggs, bacon, sausage) instead of breakfast burritos.

Very comfortable room. Love the ice machine! Excellent proximity to Fridays bar and local facilities. Great location for early transit to Airport.

Reserve the hotel upon landing at 11:15 pm. Made it to hotel for the night and so glad I did. Felt better to drive after night's rest.

It was very nice clean quite nice staff I have a good experience if I come back I will choose again

The overall experience was wonderful. But one thing that stands out the most is the breakfast crew's work ethic and hospitality. We stayed here over a week and were greeted kindly every morning by them. There was always a smile and sincerity in their good mornings. Additionally, they did a phenomenal job keep the food and utensils well stocked. They were always quick on their feet to make sure that everyone's morning experience was wonderful and smooth. I'd absolutely rebook this hotel to have a wonderful start to each of my morning with them.

Positives: Good staff, did not have a problem with recommendations for places to go. Hotel shuttle was very convenient, lots of restaurants and places to eat in the area. Room was comfortable. Negatives: pool was nice and clean, however water felt warm due to weather but nice pool. Carpets can be updated.

Thank you, the staff were very nice and helpful. Hotel room good size and clean.

The room was good and some of the staff was great didn't have any problems with the staff the cleaning people didn't take the garbage in the room I had to throw out my own trash and ask for bags because the cleaning people didn't take all the trash.

Hotel room smelled bad. Carpeting was dirty throughout hotel. Was given bathroom with handicap accessible (not neded) shower which had a bench that was not cleaned thoroughly on all sides. Water went onto floor area which made the floor area slippery. Very difficult to hold shower head and apply soap at same time.

Hotel was pleasant, there never seems to be enough outlets in hotels rooms. They truly need to update their mattresses.

Great hotel snd nice to stay. Close to airport. Good to stay for short term of staying. Good breakfast

Nice room. I like that the air is continuous and not going on and off every 15 minutes. We had a stain on a comforter, and the maid replaced all the bedding. Good hot tub, OK breakfast, minimal weight room. Coffee 24 hours! The cookies are a nice touch, but they were pretty lame. I've seen much better in Minnesota at Country Inn and Suites

Room was nice a d staff was helpful. The breakfast was great with a lot of options.

Room options

Suite, 1 King Bed, Non Smoking (1 Bedroom)

King 1 | Sleeps 4

Suite, 1 King Bed, Non Smoking, Jetted Tub

King 1 | Sleeps 2

Room, 2 Queen Beds, Accessible, Non Smoking

Queen 2 | Sleeps 5

Suite, 1 King Bed, Accessible, Non Smoking (1 Bedroom)

King 1 | Sleeps 4

Guest reviews for Country Inn & Suites By Carlson Orlando Airport

Everyone (39) Couples (42) Business (17) Family (31) Friends (7) Other (15)
4
Everyone

Staff was pleasant and helpful. Rooms and baths were clean and stocked with enough towels and amenities. Breakfast was exceptional as both hot/cold options were available. Location allowed easy access to eating and shopping venues as shuttle service was available.

By , from Cleveland on Nov 11, 2017

Review comment responded on Nov 14, 2017

Ellen, thank you for sharing your great experience at Country Inn & Suites by Carlson Orlando Airport. We are pleased to read our convenient location and outstanding hospitality met all of your expectations for a lovely stay. It was our pleasure hosting you, and we hope to be your first choice every time you visit our area. Yours In Hospitality, Geri Pearson, General Manager

4

close to airport, food, being renovated now

Everyone

I needed a place to stay for an early flight out of Orlando airport. I chose this hotel because it had a great offer on Orbitz, and was not disappointed. Although it was not a brand new facility, it was very clean, and quiet. As mentioned above, the hotel is very close to good restaurants, and a very short distance from Orlando airport. The staff was very friendly, and professional.

By , from Tampa, Fl on Nov 8, 2017

Review comment responded on Nov 11, 2017

Glen, it was wonderful to read your comments about your stay at Country Inn & Suites by Carlson Orlando Airport. We are so glad our staff made you feel welcome and that you enjoyed our convenient location. Many guests choose us because of our closeness to the Orlando Airport, and we look forward to welcoming you back the next time you travel to Orlando. Yours In Hospitality, Geri Pearson, General Manager

5

nice hotel, good value

Everyone

Hotel had some storm damage but it didn't effect us. Pool was clean, breakfast was good, staff was excellent

By , from South Saint Paul on Oct 17, 2017

Review comment responded on Oct 19, 2017

Jill, thank you for being our guest at Country Inn & Suites by Carlson Orlando Airport and for your kind review. We are glad to read you were impressed not only with our outstanding hospitality and convenient location but also with the value we offer. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Yours In Hospitality, Geri Pearson, General Manager

4

unfortunately the huracane had just past

Everyone

It was a pity because everything was good except that we had to deal with the fans drying out at the carpets Sure in a prompt future it will be all fine Good thing was that the price was very reasonable because of it and they did advisedus at arriving Makes so much better

By on Oct 15, 2017

Review comment responded on Oct 17, 2017

Thank you for staying at Country Inn & Suites by Carlson Orlando Airport and for the feedback. We are happy to read you had a comfortable stay and that you found us to be a good value. However, we are sorry for the issue that compromised your visit and if any inconvenience it caused. Thanks once more for being our guest, and we hope to welcome you back soon for much better experience. Yours In Hospitality, Geri Pearson, General Manager

4

close to everything

Families

Very close to airport and short drive to Disney and Universal

By , from detroit on Oct 12, 2017

Review comment responded on Oct 13, 2017

Joe, thank you for taking the time to review your stay at the Country Inn & Suites by Carlson Orlando Airport. We are pleased that you were benefited from the proximity to the places of your interest and that our service and breakfast offerings were up to your liking. It was a pleasure having you as our guest, and we look forward to welcoming you back soon. Yours In Hospitality, Geri Pearson, General Manager

4

nice accommodations

Everyone

Great location from across the airport. Staff was top notch and facility was clean. Was disappointed that the room was not adequate for five people. If I was to get a cot, it would have cost extra; three children had to squish on a Queen bed--good that they like each other...haha. Pool was clean and big enough to enjoy. Cookies always available and snack shack had a great selection of stuff to buy. The beds were hard on my back, but I toughed it out. Overall, a nice place to hang my hat for a few days!

By , from VA on Sep 6, 2017

Review comment responded on Sep 8, 2017

Kristi, thanks for being our guest at Country Inn & Suites by Carlson Orlando Airport. We are happy you were overall happy with your stay and that you liked our convenient location. That being said, I am sorry you were not happy with the size of your room. We hope to have another opportunity in the future so that we can accommodate you as per your needs. Yours In Hospitality, Geri Pearson, General Manager

4

amazing staff!!!

Everyone

My girlfriend and I had some issues getting the rental car we had reserved and had no way of getting to the hotel. After calling the hotel, a shuttle was arranged to pick us up from the airport. Upon arriving, we informed the front desk employee that our credit cards were stolen and she allowed us to check in with our licenses. We also informed her that we were going to have to figure out a solution with our transportation to the cruise line that we were taking. She then arranged our shuttle transportation for an amazing price. The hotel also shuttles you to nearby restaurants and shops. Overall, very happy with the staff and we will definitely be staying here again.

By , from Michigan on Aug 31, 2017

Review comment responded on Sep 2, 2017

Anthony, thank you for choosing Country Inn & Suites by Carlson Orlando Airport for your lodging and for taking the time to share feedback. We are thrilled that you and your girlfriend had a great stay as our team works diligently to provide high levels of service. We loved having you as our guest and look forward to welcoming you both back soon. Yours In Hospitality, Geri Pearson, General Manager

5
Everyone

Clean, beautiful facility with easy access parking. Breakfast was enjoyable but wish they had traditional menu (eggs, bacon, sausage) instead of breakfast burritos.

By , from Florida on Aug 30, 2017

Review comment responded on Sep 1, 2017

L, thank you for evaluating your stay at Country Inn & Suites by Carlson Orlando Airport. Nothing is more important than your satisfaction, so we are delighted to know how happy you were with our clean and easy facilities. We appreciate your business and look forward to welcoming you back soon for another enjoyable stay. Yours In Hospitality, Geri Pearson, General Manager

4

overnight stay pre-flight

Everyone

Very comfortable room. Love the ice machine! Excellent proximity to Fridays bar and local facilities. Great location for early transit to Airport.

By , from Gold Coast, Australia on Aug 29, 2017

Review comment responded on Aug 31, 2017

Stephen, thank you for taking the time to review your stay at the Country Inn & Suites by Carlson Orlando Airport. We are pleased that you benefited from our close proximity to the airport and that you thoroughly enjoyed it here. We look forward to welcoming you back soon! Yours In Hospitality, Geri Pearson, General Manager

4
Everyone

Reserve the hotel upon landing at 11:15 pm. Made it to hotel for the night and so glad I did. Felt better to drive after night's rest.

By , from tallahassee on Aug 29, 2017

Review comment responded on Aug 31, 2017

KK, thank you for recent stay at Country Inn & Suites by Carlson Orlando Airport and for taking the time to write a review. We are glad to read you enjoyed your spacious, quiet room and that it provided you with the comfort and rest you needed. Thanks again, and we hope to see you back soon. Yours In Hospitality, Geri Pearson, General Manager