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Reviews

3,106 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Restaurant

Map

What's nearby

  • Popular Location
    The Wheel at ICON Park™
    17 min walk
  • Popular Location
    Universal’s Islands of Adventure™
    4 min drive
  • Popular Location
    Universal Orlando Resort™
    5 min drive
  • Airport
    Orlando, FL (MCO-Orlando Intl.)
    20 min drive

Book online or call:

1-844-663-2276

Your dates need to occur after 2020-02-20. Try updating your dates to see prices for your trip.

    About this area

    Orlando

    In the entertainment district and near theme parks, CoCo Key Hotel and Water Resort-Orlando is in an area with good shopping. Ripley's Believe It or Not and Madame Tussauds are cultural highlights, and some of the area's activities can be experienced at Arnold Palmer's Bay Hill Golf Club and Disney's Lake Buena Vista Golf Course. Traveling with kids? Don't miss The Wheel at ICON Park™ and Universal Orlando Resort™. Our guests appreciate the property's central location.

    Popular Location

    What's nearby

    • The Wheel at ICON Park™ - 17 min walk
    • Orange County Convention Center - 3 min drive
    • Universal’s Islands of Adventure™ - 4 min drive
    • Universal Orlando Resort™ - 5 min drive
    • Universal Studios Florida™ - 5 min drive

    Getting around

    • Orlando Station - 15 min drive
    • Orlando, FL (MCO-Orlando Intl.) - 20 min drive

    Restaurants

    • Tradewinds – Restaurant offering American cuisine. Serves breakfast daily.
    • Calalloo Grill – Family restaurant offering American cuisine. Serves lunch and dinner daily. Kids' menu available.
    • Poolside Tiki Bar – Bar offering American cuisine. Serves lunch and dinner on select days.
    • Wet Rooster Tiki Bar – Bar offering American cuisine. Serves lunch, dinner, and light fare daily.

    About this property

    CoCo Key Hotel and Water Resort-Orlando

    This property features 2 restaurants, 3 outdoor pools, and free water park access. Free WiFi in public areas and a free theme park shuttle are also provided. Other amenities include 2 bars/lounges, a fitness center, and a poolside bar. All 391 rooms provide free WiFi and free wired Internet, flat-screen TVs with cable channels, and conveniences like refrigerators and coffee makers. Guests will also find room service, free local calls, and hair dryers.
    3.2

    Guest rating

    5 - Excellent
    654
    4 - Good
    733
    3 - Okay
    724
    2 - Mediocre
    477
    1 - Poor
    518
    3.2
    Cleanliness
    3.4
    Service and Staff
    3.2
    Amenities
    3.1
    Property condition

    3/5

    • Liked: Amenities
    • Disliked: Property conditions & facilities

    The best thing about this resort was the water park and close proximity to Universal studios and downtown. The worst things were the resort fees, for 5 nights they charged an extra $180 plus $10/day for parking on top of the nightly fees. After our 1st night we were told to by the maintenance man, in a very nasty and rude tone, that he's been waiting for us ALL DAY and we were moving to another room. The beds were made up with folded sheets over a torn mattress pad, rooms smelled of mildew, ac unit barely worked, the mini fridge barely chilled our drinks and the only lights that worked were in the bathroom and the desk lamps on nightstand.

    Stayed 5 nights in Feb 2020

    3/5

    • Disliked: Staff & service

    Front Desk Staff was very unprofessional. When we arrived the charged us $72 for hotel fees that cover the waterpark,,, which clearly states on the website that access to the waterpark is free.

    Stayed 2 nights in Feb 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities

    the pool was very nice. the water park was nice. it was great that alot of stuff to do within walking distance. the only thing i was disappointed in was the transportation. i was told there was transport to the theme parks. but when i got there they said it was only at 10; am. but i was not informed about that. so we ended up taking the bus there and back which was $20.

    Stayed 3 nights in Feb 2020

    1/5

    • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 3 nights in Feb 2020

    3/5

    • Liked: Staff & service
    • Disliked: Property conditions & facilities

    The hotel is in a great location to the theme parks. What was disappointing was how outdated and in disrepair the room was. Very scratched up and abused wooden furniture, our dresser was clearly missing a whole door. The ceiling sprinkler was in a jagged and seemingly makeshift hole, the carpet was dirty. There were no window dressings for darkness, aside from a dusty set of blinds. Not my normal caliber of hotels. Would not recommend for other families, nor would I return. The staff however were nice and helpful.

    Stayed 4 nights in Feb 2020

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