The refrigerator had a spill from the previous guest that wasn’t cleaned. There were no cups for water or coffee. There was no tissue or extra toilet paper. The sink didn’t drain properly. I expect more for $90.
The hotel is not up to part. Then I asked for an 2hour extension and when I was in the shower someone attempted to come in my room I’m glad I had the chain on the door, no one knocked or announced themselves. Yes I am very upset about that and plus I am a young lady with a disability so they are not aware of the American disability act. I’m totally upset.
Room was a non-smoking room...and reeked of smoke. It also was not clean.
Worst place ever. First room had mouse POOP, dead BED BUG, and NAIL CLIPPINGS on the floor. My room card stopped working and there is no one that works there from 11 pm to 7 am
Everything was great and to say i will be back thank you
There was no one at the desk to check us in when we arrived, the food at breakfast was just warm not hot. On the flip side, the room was comfortable and clean. We liked the room.
liked its convenience to highways. also enjoyed the staff.
Bad breakfast, a non smoking room is like a smoking room
Very dirty and disgusting. Old and the non-smoking room smell really bad.
Front desk staff was rude and offered zero assistance with room issues. There was no hot water for the stay and the noise from the "Club" up front was horrible.
Front office staff was very friendly and greeted with a smile
This was an extremely dangerous environment with drugs and alcohol. Very scary place.not recommended AT ALL. STAY AWAY. We checked in and left almost immediately.
Bed bugs!!!!! I had to go to a dermatologist for treatment! No light in the bathroom. Trash bag is not cleared! Room is not clean!!
They were suppoose to provide breakfast but they didn't.
Conveniently located far enough off the interstate to be quiet. Very comfortable bed.
Internet did not work in my room. Otherwise, staff at check in were very friendly and room was fine.
I dont mind staying at cheaper hotels but this waa by far the worst experience I have had! -Had to call and complain TWICE about the noise in the middle of the night. Groups of people outside yelling, children screaming, running/stomping...all between 11 pm and 1 am. Did not sleep well. -Breakfast was advertised as free; they instead charge $6.50 -Pillow cases do not look like they have been washed -Front desk did not provide internet password; advertised as free wifi but unclear of there is wifi at all -No shampoo or conditioner -The rooms are not enclosed in a building. All of the doors face the outside
The rooms were updated and very clean. The hotel staff were very accommodating the lady at the front desk asked if I needed anything and asked me to let her know if I came across something that wasn't up to my expectation to call and she would work on it.
Located within a 5-minute walk of Santee Cooper Country Club, Rodeway Inn Santee I-95 is within a 15-minute stroll of Santee Outlets. This 105-room hotel has conveniences like a restaurant, an outdoor pool, and a 24-hour gym.
Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. You can get a quick energy boost at the coffee shop/cafe. Start each morning with cooked-to-order breakfast, available for a fee from 6:30 AM to 1:00 PM.
Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers, and pillowtop beds with Egyptian cotton sheets and pillow menus ensure a restful night. Refrigerators, microwaves, and ovens are other standard amenities. Housekeeping is available on request.
Guests of Rodeway Inn Santee I-95 have access to an outdoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking, and an airport shuttle (available 24 hours) for USD 80 per room roundtrip. The 24-hour front desk has staff always at the ready. Additional amenities include meeting rooms, a conference center, and a 24-hour business center.
The refrigerator had a spill from the previous guest that wasn’t cleaned. There were no cups for water or coffee. There was no tissue or extra toilet paper. The sink didn’t drain properly. I expect more for $90.
The hotel is not up to part. Then I asked for an 2hour extension and when I was in the shower someone attempted to come in my room I’m glad I had the chain on the door, no one knocked or announced themselves. Yes I am very upset about that and plus I am a young lady with a disability so they are not aware of the American disability act. I’m totally upset.
Room was a non-smoking room...and reeked of smoke. It also was not clean.
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Kumar Parekh General Manager Clarion Inn, Santee, SC 29142
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. See you soon be safe, Sincerely, Kumar Parekh General Manager Clarion Inn, Santee, SC 29142
Worst place ever. First room had mouse POOP, dead BED BUG, and NAIL CLIPPINGS on the floor. My room card stopped working and there is no one that works there from 11 pm to 7 am
Thank you for your feedback on your recent stay with us; it is quite disappointing to hear that your stay wasn't as per your expectation. I apologize for the inconvenience you experienced and I hope you give us another chance to do better.
Everything was great and to say i will be back thank you
Thank you so much for the wonderful review and we can't wait to see you again.
There was no one at the desk to check us in when we arrived, the food at breakfast was just warm not hot. On the flip side, the room was comfortable and clean. We liked the room.
Hi, Betty! Thank you for taking the time to share your feedback. I'm glad you enjoyed your clean and comfortable room, but I realize there are some areas where we need to improve. I appreciate your feedback, and we will use these to make the needed improvements in our services. Thank you for being our guest.
liked its convenience to highways. also enjoyed the staff.
Bad breakfast, a non smoking room is like a smoking room
We apologize for your experience and are working hard to address and resolve this issue from repeating in the near future.
Very dirty and disgusting. Old and the non-smoking room smell really bad.
We apologize and working to resolve property issues.
Dear Guest, We are Apologies for your inconvenience and recent stay at Clarion Hotel Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve our service, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and give us another chance to provide you better customer service see you soon. Stay Safe, Kind regards, Kumar General Manager Clarion Inn Santee, SC 29142