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Laguna Hills Lodge

2.5 out of 5.0

Recent guest reviews

My initial room had a problem with the TV and the staff relocated me to a better room with a working TV within 15 to 20 minutes. Nice customer service!

Great location for our needs. Only a select few rooms have been updated and the rest have old, noisy A/C units, grungy carpet, peeling wallpaper, and leaky plumbing.

The hotel is neat and comfortable. Near to Saddleback Church which is attractive to many people. The price is cheaper than most of the hotels nearby.

good time felt safe there, breakfast were good and we had a nice view of the town We wish we could of stayed longer.

This hotel is set in a cute cottage type location. The rooms have everything you need (coffee pot, microwave, mini fridge). My only complaint is that the beds were hard and uncomfortable. The rooms were pretty clean, I did find some hairs on the bathroom floor. The buildings are two story with no elevators so you have to walk up the stairs with your luggage if your on the second floor. You get coupons for free continental breakfast which consists of cereal, bagels, hard boiled eggs, yogurt and fruit. I would stay here again for the price. The pool was nice too.

It was such a pleasant check in. The grounds are surrounded by beautiful flowers that make it such a delight to look at. The room is a little dated but was very clean. I read a lot of other reviews that said the rooms were very clean. Easy parking right in front of our room. I didn’t get to visit the free breakfast but it sounded like it was fine from the other reviews. There was a candy bowl at the front desk which was nice. I was traveling between Irvine and LA and this was the perfect price and location for my trip. I would recommend this place to anyone.

Nice room. Good to relax. Convinient location. Delicious breakfast.

We were told when we made our reservation that there probably would not be s problem with an erdky check in. We were st the airport st 5:30 am EST and would be flying to California. When we arrived I was told I was lying and no one would have told me that. The check in time was 3:00. We slept in our car for 2 hours and our room was not released until 3:02. We did not ask for any special type room. The could have given us any room. Very rude and unprofessional staff.

Good experience overall. Easy access to freeway. Restaurants and shopping around Nice area

The only complaint I have is that the bed was too soft and possibly old.

Very nice pool area. Very pleasant people working at front desk! Great location with freeway, restaurants and bar nearby. Nice landscaping. Would stay there again.

Great clean hotel. Within a 15 minute drive to the beach!

Nice location. Friendly staff. Rooms a little dated but clean.

The hotel is old. It's actually more like a two-story motel not a hotel. It looks old and smells old. There is no elevator to the second floor. They put me on the second floor without asking me if it was okay. They didn't offer to have someone carry my luggage upstarts. I hurt my shoulder lifting my luggage up the pebble covered steps. The breakfast was nothing great and nothing for someone gluten free except oatmeal.

We decided to stay here because of th location right across from the mall. No, not for shopping, but we ran the LH Memorial Day Half Marathon and wanted a place close by. Well, little did we know, it's right across the street. We were able to walk to and from the race! Don't let the outside fool you. It looks old and weathered. The rooms are awesome! Very spacious and clean, and we had a Cal King bed! Very happy with our stay! Can't comment on the free breakfast because our race started very early and we had to miss the breakfast

Check in was straight forward. The grounds were clean.

As soon as I got out of the car to go check in I was greeted with the scent of the lovely flowers surrounding the buildings of Laguna Hills Lodge. Room was clean and beds were comfortable. It was nice having a microwave and a mini fridge with freezer in the room. Hotel is conveniently located close to major highways, restaurants and shopping. Breakfast is included and offers limited options, unfortunately coffee is terrible, however, Starbucks is within walking distance. Staff was very friendly and accommodating. This is our second stay at this hotel.

All over a good experience. Beautiful gardens. Free Continental breakfast is helpful. Staff nice & accommodating.only complaint is they need to add an elevator to all buildings.

We stayed two nights with 2 service dogs. Our room had 2 queen beds, one for the dogs and one for us. The downside was that the hotel property didn't have any areas conducive for the dogs to "do their business" but there was some grassy areas across the parking lot in the County offices parking lot, so it was ok. The breakfast offerings are quite varied, nothing hot though except instant oatmeal, but several cereals, pastries, breads, yogurts, juices, hardboiled eggs, coffee, etc. There were a few restaurants within walking distance, BJs Brewpub is one I remember. All in all a decent stay for a decent price.

They had a plumbing problem and few hours I did not have running water, then next day they were working with the same issues on the second floor in very early morning with lots of noise

23932 Paseo De Valencia Laguna Hills CA

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Laguna Hills Lodge is a short stroll from Laguna Hills Mall and Saddleback Memorial Medical Center. This motel has 121 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi. It's in central Laguna Hills and also close to Irvine Spectrum Center and Lake Forest Golf and Practice Center.


Dining

Start your day off right with a free continental breakfast.


Rooms

Laguna Hills Lodge's 121 air-conditioned rooms provide private yards, microwaves, and refrigerators. Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include coffee makers, free newspapers, and free local calls.


Property features

Guests staying at Laguna Hills Lodge enjoy an outdoor pool, a fitness center, and a spa tub. If you decide to drive, there's free parking. The front desk has multilingual staff standing by 24 hours a day to assist with concierge services and luggage storage. Additional amenities include a sauna, free WiFi in public areas, and a meeting room.

Room options

Standard Room, 1 King Bed, Non Smoking, Garden View

King 1 | Sleeps 2

Standard Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking, Garden View

Queen 2 | Sleeps 4

Standard Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Guest reviews for Laguna Hills Lodge

Everyone (53) Couples (98) Business (56) Family (91) Friends (22) Other (31)
4

nice hotel and quiet location

Everyone

My initial room had a problem with the TV and the staff relocated me to a better room with a working TV within 15 to 20 minutes. Nice customer service!

By on Dec 24, 2017

Review comment responded on Jan 1, 2018

Thank you for your feedback "Peaceful, clean...". We are sorry to hear you had a problem with your TV but happy to hear we could relocate you quickly (15 to 20 minutes).

3

needs updating!!

Everyone

Great location for our needs. Only a select few rooms have been updated and the rest have old, noisy A/C units, grungy carpet, peeling wallpaper, and leaky plumbing.

By , from WA on Dec 19, 2017

Review comment responded on Jan 15, 2018

Jo, thank you for your feedback. Yes, we remodeled just over 20% of our rooms in 2017 and will complete a like amount in 2018. The next time you stay with us ask for a remodeled room, they cost a little more because of the expense but they are worth it. Please let our Front Desk know if you have a noisy A/C because our maintenace team can fix it quickly or replace the A/C with a spare. Carpets are vacuumed daily and shampooed as needed. Thanks again for staying with us and again we appreciate your feedback.

5
Everyone

The hotel is neat and comfortable. Near to Saddleback Church which is attractive to many people. The price is cheaper than most of the hotels nearby.

By , from Boston, MA on Dec 12, 2017

Review comment responded on Dec 12, 2017

Thank you for your comments. The breakfast we offer is a simple continental breakfast. Within those parameters, we try our best to provide a variety, and will look at your comments to see if we might be able to improve. We try hard to please our guests and appreciate the feedback.

5

so nice there and they were so helpful

Everyone

good time felt safe there, breakfast were good and we had a nice view of the town We wish we could of stayed longer.

By , from salem on Dec 7, 2017

Review comment responded on Dec 7, 2017

Hi Wendell: Thank you so much for your kind comments and rating. We are in process of upgrading our TVs over the next several months. We look forward to your next stay. Thanks

4

charming hotel

Everyone

This hotel is set in a cute cottage type location. The rooms have everything you need (coffee pot, microwave, mini fridge). My only complaint is that the beds were hard and uncomfortable. The rooms were pretty clean, I did find some hairs on the bathroom floor. The buildings are two story with no elevators so you have to walk up the stairs with your luggage if your on the second floor. You get coupons for free continental breakfast which consists of cereal, bagels, hard boiled eggs, yogurt and fruit. I would stay here again for the price. The pool was nice too.

By , from Napa on Dec 4, 2017

Review comment responded on Dec 7, 2017

Hi Gina: Thank you for your comments on the Lodge, especially the amenities. The lodge was origannaly built to be the type of hotel we are, and we continue to maintain that feel. The bed situation is too hard for some, and not hard enough for others, so we try to update periodically with best available. We look forward to your next visit

5

little gem in laguna

Everyone

It was such a pleasant check in. The grounds are surrounded by beautiful flowers that make it such a delight to look at. The room is a little dated but was very clean. I read a lot of other reviews that said the rooms were very clean. Easy parking right in front of our room. I didn’t get to visit the free breakfast but it sounded like it was fine from the other reviews. There was a candy bowl at the front desk which was nice. I was traveling between Irvine and LA and this was the perfect price and location for my trip. I would recommend this place to anyone.

By , from New York on Nov 4, 2017

Review comment responded on Nov 7, 2017

Thank you so much for taking the time to write a review. We were delighted to hear you liked our Front Desk staff (check-in). Yes, the #1 compliment we receive is "very clean", and no doubt because we have an awesome housekeeping manager (Ana) who has been with us for 38 years. Thank you for your business and thank you for recommending us ^_^.

5

nice and comfortable

Everyone

Nice room. Good to relax. Convinient location. Delicious breakfast.

By , from South Korea on Oct 10, 2017

Review comment responded on Nov 7, 2017

Thank you for your cooments. We try hard to please our guests, and appreciate your feedback. Srini Chari Reservations Manager

3

hotel staff needs better customer service skills.

Everyone

We were told when we made our reservation that there probably would not be s problem with an erdky check in. We were st the airport st 5:30 am EST and would be flying to California. When we arrived I was told I was lying and no one would have told me that. The check in time was 3:00. We slept in our car for 2 hours and our room was not released until 3:02. We did not ask for any special type room. The could have given us any room. Very rude and unprofessional staff.

By on Sep 28, 2017

Review comment responded on Sep 30, 2017

Thank you for taking the time to write a review. We are sorry we could not accomodate a early check-in. Please know we do make every effort to check our customers in early. Again please accept our apology for not being able to check you in earlier.

4
Everyone

Good experience overall. Easy access to freeway. Restaurants and shopping around Nice area

By , from Yucatan, Mexico on Sep 27, 2017

Review comment responded on Oct 7, 2017

Thanks so much for writing a review Pedro. We were very happy to hear yu had a "Good experience". Thank you for your business.

5

stay

Everyone

The only complaint I have is that the bed was too soft and possibly old.

By , from Centreville, VA on Sep 26, 2017

Review comment responded on Sep 30, 2017

Thank you so much Andi for taking time out to write a review. Yes, we are blessed with a very good location and in terms of safety we are next door to the Laguna Hills Police Department ^_^. We appreciate your feedback on our bed. We did purchase all new Simmons mattresses in 2015 but if you would be kind enough to let me know which room you were in I will check it out to make sure the mattress is firm. Thank you.