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Holiday Inn Santa Ana Orange County Airport

3.0 out of 5.0

Recent guest reviews

Hotel staff were rude and unaccommodating, Ignore customer request for water.

This hotel is not as good as what I expected with 4.2 of 5 rating.

Clean!! We only stayed one night. Comfortable too! We enjoyed the stay.

Staff was very friendly, plenty of parking, cleanliness of the entire facility is top notch. In house restaurant was the best I've had.

Courteous staff and comfortable place. I'd recommend to anyone.

Can't sleep when we stay this hotel. room to room can hear the noice. Can hear upstairs people walking. Insulation is poor.

I booked hotel for 4 but got only 2 breakfast tickets that didn't get at the time of check in. When went for breakfast they asked for tickets, so i had to go back to reception and there they gave only 2 tickets which did not include buffet bf even after pay extra $20 at the time of booking. I endup paying another $25 for remaining 2 persons.

We enjoyed our stay at the Holiday Inn. It was all we needed for our four-day stay while visiting family and friends. The beds were comfortable and the room large and clean. It was great to be able to have a mini-fridge and microwave handy. The location is convenient to the airport and dozens of nearby attractions. My only caution is to buy a big jug of bottled water, because the running water literally smelled like faeces. It was impossible to ignore the smell any time the water was on.

The room was pretty good. The elevator was broken and extremely dangerous. We reported it to the front desk, the safety mechanisms were out. Also, the maids came in our room before we were checked out and we ended up losing a stuffed animal.

We stayed for 2 nights at Holiday Inn Santa Ana hotel, the experience was great, we arrived about 11 PM, staff helped us to get into the room. The room was decent for this price and they also had clean towels and comfortable beds. The good part was the free parking which was great for that room's price.

The hotel has been remodeled. The room door did not fit, but apparently locked okay. it was clean and comfortable. The location is easy on and off the 55 freeway. It was loud, traffic and kids in the hallway.

It was good overall compared to what I paid. My first room was the second floor but had to change the room to one on the third floor because of the loud music from the bar. But in the second room the air conditioner was not working - no cool air. I guess that there are some maintance issues with the hotel.

Beds were uncomfortable. Thought the breakfast was complimentary because we had stayed at another holiday inn express and it was. The breakfast is not included and a rip off for value.

Room was perfectly clean and very comfortable. Nice pool and hot tub. The staff was very pleasant. We asked for extra blankets at check in and they were on the bed before we were in the room! The buffet breakfast was $9.95 for adults and was a little disappointing but ok. The waitress did not charge me for my two little boys because they really didn't eat anything off the buffet so that was nice. Location was ok 10-15 min from Huntington Beach on 4th of July so not bad. I would highly recommend this holiday inn!

We've stayed at this holiday two years in a row for an extended period. Great Location, Nice room , Great staff,pool, and food. We're looking forward to staying again next year. Thumbs Up !

Arrived after New Years! Staff was very friendly. Room was Immaculate, warm & Cozy. No Second hand Smoke odor:) Enjoyed my comfortable stay.

A friendly and helpful staff. Well located especially to the airport.

The room apparently was hastily cleaned, and there were no glasses. We had to ask for some and were given plastic cups, which we accepted when offered.

friendly staff, nice comfortable bed, plenty of free parking. couldn't ask for a better stay...

Hotel was nice. we asked for and received a non smoking room that was obviously A smoking room at some point in the past. first thing that hits you when you enter is stale smoke. Staff more than made up for it. would go back

Room options

Standard Room, Non Smoking

Full 1 | Queen 1 | Sleeps 4

Room, 1 King Bed, Non Smoking

King 1 | Sleeps 4

Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Room, 1 King Bed, Non Smoking, Poolside

King 1 | Sleeps 4

Guest reviews for Holiday Inn Santa Ana Orange County Airport

Everyone (8) Couples (4) Business (6) Family (7) Other (3) Friends (1)
1

terrible experience

Everyone

Hotel staff were rude and unaccommodating, Ignore customer request for water.

By on Oct 15, 2017

3

it is ok

Everyone

This hotel is not as good as what I expected with 4.2 of 5 rating.

By , from New Jersey on Sep 28, 2017

5

nice

Everyone

Clean!! We only stayed one night. Comfortable too! We enjoyed the stay.

By on May 15, 2017

5

my favorite in the area

Everyone

Staff was very friendly, plenty of parking, cleanliness of the entire facility is top notch. In house restaurant was the best I've had.

By , from Wilmington CA on May 15, 2017

5
Everyone

Courteous staff and comfortable place. I'd recommend to anyone.

By on Oct 13, 2016

2

hotel is convenients

Everyone

Can't sleep when we stay this hotel. room to room can hear the noice. Can hear upstairs people walking. Insulation is poor.

By , from sf on Aug 12, 2016

Review comment responded on Sep 15, 2016

Our sincerest apologies for your inconvenience. We appreciate your comment and we wish you to stay again at the Holiday Inn.

2

hotel was good but limited breakfast & cost extra

Everyone

I booked hotel for 4 but got only 2 breakfast tickets that didn't get at the time of check in. When went for breakfast they asked for tickets, so i had to go back to reception and there they gave only 2 tickets which did not include buffet bf even after pay extra $20 at the time of booking. I endup paying another $25 for remaining 2 persons.

By , from santa ana, ca on Jul 31, 2016

4

comfortable, clean, and convenient

Everyone

We enjoyed our stay at the Holiday Inn. It was all we needed for our four-day stay while visiting family and friends. The beds were comfortable and the room large and clean. It was great to be able to have a mini-fridge and microwave handy. The location is convenient to the airport and dozens of nearby attractions. My only caution is to buy a big jug of bottled water, because the running water literally smelled like faeces. It was impossible to ignore the smell any time the water was on.

By on May 23, 2016

3

road trip

Families

The room was pretty good. The elevator was broken and extremely dangerous. We reported it to the front desk, the safety mechanisms were out. Also, the maids came in our room before we were checked out and we ended up losing a stuffed animal.

By on Jul 12, 2015

5

chilling in the weekend

Couples

We stayed for 2 nights at Holiday Inn Santa Ana hotel, the experience was great, we arrived about 11 PM, staff helped us to get into the room. The room was decent for this price and they also had clean towels and comfortable beds. The good part was the free parking which was great for that room's price.

By on May 14, 2015