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Holiday Inn Irvine South/Irvine Spectrum

3.5 out of 5.0

Recent guest reviews

I stayed one night while on a road trip. The hotel is new and has great beds and wonderful hot breakfast.

Stayed one night, checked in to a top floor room that had an unbearable noise vibration. The front desk person advised sending someone up to investigate, we declined as we had plans other than sitting in that room getting a headache when there was no stopping that reverberation anyways. Rather than be apologetic, the staff person seemed disappointed we had already used the restroom in the room before we discovered the terrible headache inducing vibrations. Moved to new floor at the very end of the hall by stairs. The room was right up next to the 405 freeway and the traffic noise was very noticeable. There are other rooms in the hotel, why would you move a guest that already had a noise problem to this particular room? Very late that night I was forced to ask for a second room key from the front desk clerk (because when we changed rooms he only gave one and did not ask how many keys we needed). He was not courteous and seemed much more interested in typing info from my driver's license than giving me the room key so I could just go to sleep. Go to room, the key does not work anyway, have to wake up spouse to open door. Upon attempting to sleep, the fridge made all kinds of noises and was so loud I had to unplug it from the wall. In the morning, there was unbearable smell food odor and cooking oil? Not sure from where? I have stayed at dozens of hotels in my lifetime, never have I encountered this many issues in one night at one hotel. What a joke.

Check in and out was smooth and stay was really friendly. Parking was easy. Nice place for the money.

Great stay! Very comfortable bed and nice & clean room. Will be staying here again.

Had a comfortable stay close to restaurant and half way to theme parks!

Nothing special, everything was just right - which doesn't happen often. Quick check-in, nice receptionist, offered a few room options. Room - normal, clean, quiet. Many TV channels, including HBO, MAX. Fridge and microwave. Easy parking.

The hotel receptionist is very rude. She also tried to charge us more days than it should be. Check out is very slow. It took us about 25 minutes to check out. Only one staff was at the reception desk, on the phone, while 5 guests waiting in line. The AC in the room, which hangs on the wall close to the bed, blows air directly to the bed, which caused us catch cold. I will never book Holiday Inn again.

Great service and close to the Irvine Spectrum. The staff is very welcoming and their customer service was excellent. They made sure we had what we needed.

Place is nice, clean and pretty new. The room is nice and bed is comfortable. With a small fee, you get full breakfast. There's a garage parking which is great for the hot summer days to keep your car cool.

It was so nice, clean and Donna was an amazing help!!great bar too

Excellent place to stay. Location is great. Beach 10 min, D-land 25 min, San Diego 90 min. Nice rooms, super staff.

The hotel was pretty, well groomed, free garage parking, very clean and nice rooms and overall look.

Very nicely appointed hotel and was very conveniently located for the Irvine Spectrum. Staff was friendly and accommodating. Rooms were clean, comfortable and quiet. Rates were very reasonable for a holiday weekend.

We stayed for 6 nights at the Holiday Inn Irvine Spectrum. They stay way ok and the facility was clean enough and updated recently. It is right next to a major highway and the morning rush hour traffic is quite noisy. Beds were very comfortable. The staff at this hotel are not interested in good customer service. We were told at the time we were checking out that we would be charged for smoking in the room on the a specific date (second day of our stay). We do not smoke.So this was a false charge (?scam for more money) and we refused to pay for something we did not do. We were held at the front desk for at least 20 minutes while we were accused of smoking. The manager didn't come out to talk with us even though the front desk employee tried to get him to come out. We have stayed at many Holiday Inns in our lifetime and have enjoyed our stays with them. I didn't think that the Holiday Inn brand would stoop to this sort of thing. Won't be staying with them again.

I called down for room service. The phone rang about 40 times, then somebody picked the receiver up and hung up on me. I tried again and same thing. Obviously, they were not into serving room service that night. Twice I asked to have my room cleaned while I was out. Both times I returned around 5 PM to a dirty room, which had not been serviced. The staff was totally non-chalant when I addressed these issues with them. The manager nowhere to be seen or heard. Very very poor service!!!!!!!

Holiday Inn is great for business or travel. The wifi was good here and the staff was helpful. Clean as always.

Everything was great. Great price, reception, sundries, bar... The even have empty refrigerators, coffee makers and microwaves. The only thing is that the thermostat is set at 67 degrees at the lowest temp, so if you like a room cooler than that, you might have to look elsewhere. Otherwise, fantastic!

My daughter and I stayed here while in town for a funeral. The staff was very helpful and the breakfast was amazing! My teenage daughter enjoyed the pool and hot tub.

When I saw the view from the window - highway 5 - I was really worried about noise. However, the windows were almost completely soundproof and we didn't hear a thing. We needed a place to stay for one night and this was perfect: clean, convenient, comfortable.

I was greeted by staff that were very polite.....the room was very clean and comfy....will definitely stay there again.

23131 Lake Center Drive Lake Forest CA

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Located within 2 miles (3 km) of Laguna Hills Mall, Holiday Inn Irvine South/Irvine Spectrum is within 3 miles (5 km) of Irvine Spectrum Center. This 3.5-star hotel has 148 guestrooms and offers an outdoor pool, free in-room WiFi, and free self parking. Also nearby are Saddleback Memorial Medical Center and Lake Forest Golf and Practice Center.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room, or meet other guests at the free manager's reception. Start your day off with breakfast, available for a fee.


Rooms

All of Holiday Inn Irvine South/Irvine Spectrum's 148 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in pillow menus and bathrooms offer hair dryers and free toiletries. Free newspapers, free local calls, and safes are also standard.


Property features

At Holiday Inn Irvine South/Irvine Spectrum, guests enjoy an outdoor pool, a fitness center, and a spa tub. There's free parking and a free area shuttle. A multilingual staff is on hand to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include free WiFi in public areas, a meeting room, and a 24-hour business center.

Room options

Standard Room

King 1 | Queen 1 | Sleeps 2

Executive Room, 1 King Bed, Non Smoking

King 1 | Sleeps 4

Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Room, 1 King Bed, Accessible (Roll-In Shower)

King 1 | Sleeps 3

Guest reviews for Holiday Inn Irvine South/Irvine Spectrum

Everyone (13) Couples (15) Business (8) Family (11) Other (3) Friends (2)
5

nice, clean, comfortable, classy

Everyone

I stayed one night while on a road trip. The hotel is new and has great beds and wonderful hot breakfast.

By on Jan 15, 2018

Review comment responded on Jan 17, 2018

Thank you for taking the time to write about your experience at our hotel, we're so glad you enjoyed our hot breakfast, you must've purchased the package that includes breakfast with your room, we have been told by many guests that it provides great value.

1

hot mess

Everyone

Stayed one night, checked in to a top floor room that had an unbearable noise vibration. The front desk person advised sending someone up to investigate, we declined as we had plans other than sitting in that room getting a headache when there was no stopping that reverberation anyways. Rather than be apologetic, the staff person seemed disappointed we had already used the restroom in the room before we discovered the terrible headache inducing vibrations. Moved to new floor at the very end of the hall by stairs. The room was right up next to the 405 freeway and the traffic noise was very noticeable. There are other rooms in the hotel, why would you move a guest that already had a noise problem to this particular room? Very late that night I was forced to ask for a second room key from the front desk clerk (because when we changed rooms he only gave one and did not ask how many keys we needed). He was not courteous and seemed much more interested in typing info from my driver's license than giving me the room key so I could just go to sleep. Go to room, the key does not work anyway, have to wake up spouse to open door. Upon attempting to sleep, the fridge made all kinds of noises and was so loud I had to unplug it from the wall. In the morning, there was unbearable smell food odor and cooking oil? Not sure from where? I have stayed at dozens of hotels in my lifetime, never have I encountered this many issues in one night at one hotel. What a joke.

By on Jan 3, 2018

Review comment responded on Jan 8, 2018

Please accept our most sincere apologies, we want all of our guests to be satisfied during their stay, obviously we failed you, we apologize for any noise that bothered you during your stay, our hotel staff works hard doing preventative maintenance in the hotel rooms in order to prevent these issues, please be assured that we will review our staff processes and make all necessary changes, so that future guests do not incur the same issues you did.

5

nice and clean. easy access to freeways

Everyone

Check in and out was smooth and stay was really friendly. Parking was easy. Nice place for the money.

By , from Detroit on Jan 3, 2018

Review comment responded on Jan 4, 2018

Thank you for your review regarding your experience at our hotel, we hope to have another opportunity to serve you again in the future.

5
Everyone

Great stay! Very comfortable bed and nice & clean room. Will be staying here again.

By , from california on Jul 19, 2017

5

nice hotel close to everything

Everyone

Had a comfortable stay close to restaurant and half way to theme parks!

By , from lake forest ca on Jun 3, 2017

5

quiet, welcoming

Everyone

Nothing special, everything was just right - which doesn't happen often. Quick check-in, nice receptionist, offered a few room options. Room - normal, clean, quiet. Many TV channels, including HBO, MAX. Fridge and microwave. Easy parking.

By , from CA on Apr 18, 2017

1

it has been a terrible experience.

Everyone

The hotel receptionist is very rude. She also tried to charge us more days than it should be. Check out is very slow. It took us about 25 minutes to check out. Only one staff was at the reception desk, on the phone, while 5 guests waiting in line. The AC in the room, which hangs on the wall close to the bed, blows air directly to the bed, which caused us catch cold. I will never book Holiday Inn again.

By on Dec 12, 2016

5

distance

Everyone

Great service and close to the Irvine Spectrum. The staff is very welcoming and their customer service was excellent. They made sure we had what we needed.

By on Nov 14, 2016

4
Everyone

Place is nice, clean and pretty new. The room is nice and bed is comfortable. With a small fee, you get full breakfast. There's a garage parking which is great for the hot summer days to keep your car cool.

By on Aug 12, 2016

5

nice, clean and the people are so sweet!

Everyone

It was so nice, clean and Donna was an amazing help!!great bar too

By , from santa cruz on Jul 24, 2016