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Holiday Inn Express Hotel & Suites Garden Grove

2.5 out of 5.0

Recent guest reviews

Booked this hotel for a trip to Disneyland. Usually i like to stay closer to the park but decided to try this hotel since it was cheaper and had a shuttle to disneyland. Parking was free and you can park your car behind a gate which is nice because I felt like it was more secure than other hotels. There is an ART shuttle that picks up at the hotel and goes to disney and the outlets at orange. The shuttle only picks up every hour which was a little annoying at first, but we just scheduled around it. The free breakfast has a lot of options!!! Muffins, pancakes, bacon, sausage, bagels, coffee, tea juice, and cereal. By far the best free breakfast at a hotel i have ever had. The hotel staff was really nice during check in and any time i had to interact with them. The feel of the room is a little old but appeared clean. There is no fridge in the room. Free wifi!!! There is also a pool and a gym but i did not use them so cannot really review those. I would stay here again.

nice location lots of restaurant near by and Disneyland is like 5 blocks away

We got children who needs to drink milk and eat but this hotel doesn’t have a “Refrigerator” to store food and drinks. All the food and drinks we bought and brought ended up having molds and stale. Based on the price of this hotel, guests deserves to have a Refrigerator and of course it is a necessity not a luxury. I’ve been in many many hotels in my life and never once experience a hotel with no refrigerator. The bad thing about it, was we are stuck staying the whole entire time because they won’t give us a refund for our hotel stay. We tried to request a room that has a refrigerator but the hotel staffs wasn’t helpful in this manner at all and failed to provide us one. Overall stay was horrible and the family and I will never ever be staying to Holiday Inn ever again. We heve wasted money for food and drinks and this hotel would never care. The staff told me they were trying to save money by not providing a refrigerator I found it to be a big joke, that being said here’s my horrible review—so save those pennies for a fridge and not a guests that will pay thousands of $$$ for a hotel stay. Dumb move!

The hotel gives its best to the customer. It is near a highway and hospital so the noise level is high.

we went to disneyland everything was fine the rooms were clean the staff was nice

We took our whole family to Disney after Christmas and the hotel was value for the dollar. The one downside is the crowded breakfast room. The tables were not cleared nor cleaned. Otherwise, the rooms, the location, and the value are tremendous!

Great location for Disney. Nice staff. Good breakfast. Rooms are pretty small- tight quarters and a little dated.

I booked this hotel for my parents (who haven't gone on a vacation by themselves in years) since the reviews had nothing but happy customers! I only wished that I went along on this trip with them because the front desk had little interest in their comfort when they spoke up. You see, English is their second language, so they aren't as persistent as most people would be about their problems. The air conditioning was so loud that parents had a hard time getting any rest while they were at the hotel. They also woke up to bug bites all over their bodies! Talk about disgusting. My mom has a particularly large bump on her arm from the swelling! When they went up to the front desk all they got was an off-handed apology. I do not recommend this hotel to anyone! Don't let the bedbugs infest your homes from staying here!

The hotel was really tidy and clean. I would defnitely recommend it to anyone

The rooms are clean. Staffs are friendly. About 10 minutes from Disney Land. Great family experience.

The room is ok, good breakfast, only one elevator is not enough

Close enough to Disneyland. Everyone was very helpful.

Not a great neighborhood if you are planning on going to Disney. Not close enough. Also not nice enough to make up for the drive. I was on the third floor and the hall had an odd smell. You also can't keep the bathroom door open. It automatically closes, so not best if you have a child you want to keep an eye on in the tub.

Took kids to disney land and this hotel was wonderful. Convinient shuttle to the hotel. Breakfast was complimentary as was parking. Kids enjoyed pool. Very kid friendly. Good stay and good experience.

The hotel was very nice. The staff was very helpful. Breakfast was especially great. I would recommend this hotel.

We completely enjoyed our stay. The room was clean, the staff was very friendly and we did not have any noisy neighboors, which is the best! We were completely exhausted from Disnelyand, so we slept soundly. Continental breakfast was not the best, same as everywhere else, it's free, so I expected this anyway; but there are many other locations around where you can go pay for a meal you can actually enjoy eating. Would come back again.

There is only one microwave on the first floor for all rooms. We was on the third floor; We went down and up several times for just warming food for our baby. Refrigerator must rent $10 per night. Good things are free Internet and parking.

Rooms were very clean. Bed was super comfortable, great pillows. Location was great. Safe area, family trip tourists are the customers. To improve: breakfast is not good, unless you just want to "fill the tank" with anything. Worst eggs and sausage patties you will ever try. Biscuits are just white fluor and water. The best were the bananas and the choban yogurts. The other bad thing is that the "fitness room" was close during our 3 day stay. The hotel itself looks newer and clean. They will make your bed and change your towels without a request. It was quiet at night.

The room was noisy - hallway movements could be heard inside the room. Drapes did not shade the room from street lights making it difficult to sleep at night. Breakfast is served 7 onwards on weekends- this is late for early visitors to Disney.

Hotel was clean and staff and service was friendly. It was very nice to have the complementary breakfast each monring as well. Just a short drive to Disneyland. We would definetly stay at this Hotel again in the future.

12867 Garden Grove Blvd Garden Grove CA

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Located in Anaheim Resort within 2 miles (3 km) of Crystal Cathedral, Holiday Inn Express Hotel & Suites Garden Grove is within a few miles (5 km) of other popular sights such as Disney California Adventure® Park. This hotel has 100 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi. It's also close to Disneyland® and Angel Stadium of Anaheim.


Dining

Free buffet breakfast is included with your stay and awaits you each morning.


Rooms

All 100 air-conditioned rooms provide coffee makers, free local calls, and ironing boards. Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Other standard amenities include hair dryers and desks.


Property features

Guests of Holiday Inn Express Hotel & Suites Garden Grove have access to an outdoor pool, a fitness center, and a spa tub. A stay here includes free parking. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, a meeting room, and free newspapers.

Guest reviews for Holiday Inn Express Hotel & Suites Garden Grove

Everyone (3) Couples (18) Business (13) Family (47) Friends (2) Other (2)
4
Everyone

Booked this hotel for a trip to Disneyland. Usually i like to stay closer to the park but decided to try this hotel since it was cheaper and had a shuttle to disneyland. Parking was free and you can park your car behind a gate which is nice because I felt like it was more secure than other hotels. There is an ART shuttle that picks up at the hotel and goes to disney and the outlets at orange. The shuttle only picks up every hour which was a little annoying at first, but we just scheduled around it. The free breakfast has a lot of options!!! Muffins, pancakes, bacon, sausage, bagels, coffee, tea juice, and cereal. By far the best free breakfast at a hotel i have ever had. The hotel staff was really nice during check in and any time i had to interact with them. The feel of the room is a little old but appeared clean. There is no fridge in the room. Free wifi!!! There is also a pool and a gym but i did not use them so cannot really review those. I would stay here again.

By , from Bay Area Ca on Mar 20, 2018

5

wedding trip

Everyone

nice location lots of restaurant near by and Disneyland is like 5 blocks away

By , from oxnard .cailforina on Jan 30, 2018

1

no refrigerator and tiny room

Everyone

We got children who needs to drink milk and eat but this hotel doesn’t have a “Refrigerator” to store food and drinks. All the food and drinks we bought and brought ended up having molds and stale. Based on the price of this hotel, guests deserves to have a Refrigerator and of course it is a necessity not a luxury. I’ve been in many many hotels in my life and never once experience a hotel with no refrigerator. The bad thing about it, was we are stuck staying the whole entire time because they won’t give us a refund for our hotel stay. We tried to request a room that has a refrigerator but the hotel staffs wasn’t helpful in this manner at all and failed to provide us one. Overall stay was horrible and the family and I will never ever be staying to Holiday Inn ever again. We heve wasted money for food and drinks and this hotel would never care. The staff told me they were trying to save money by not providing a refrigerator I found it to be a big joke, that being said here’s my horrible review—so save those pennies for a fridge and not a guests that will pay thousands of $$$ for a hotel stay. Dumb move!

By , from AZ on Jan 12, 2018

4

noise is high but great value.

Families

The hotel gives its best to the customer. It is near a highway and hospital so the noise level is high.

By , from Northern California on Jun 26, 2017

4

vacation trip

Families

we went to disneyland everything was fine the rooms were clean the staff was nice

By on Dec 8, 2015

5

disney trip

Families

We took our whole family to Disney after Christmas and the hotel was value for the dollar. The one downside is the crowded breakfast room. The tables were not cleared nor cleaned. Otherwise, the rooms, the location, and the value are tremendous!

By on Sep 10, 2015

3

disney

Families

Great location for Disney. Nice staff. Good breakfast. Rooms are pretty small- tight quarters and a little dated.

By on Jul 22, 2015

1

beware bedbugs!

Families

I booked this hotel for my parents (who haven't gone on a vacation by themselves in years) since the reviews had nothing but happy customers! I only wished that I went along on this trip with them because the front desk had little interest in their comfort when they spoke up. You see, English is their second language, so they aren't as persistent as most people would be about their problems. The air conditioning was so loud that parents had a hard time getting any rest while they were at the hotel. They also woke up to bug bites all over their bodies! Talk about disgusting. My mom has a particularly large bump on her arm from the swelling! When they went up to the front desk all they got was an off-handed apology. I do not recommend this hotel to anyone! Don't let the bedbugs infest your homes from staying here!

By on Jul 9, 2015

4

disney trip

Couples

The hotel was really tidy and clean. I would defnitely recommend it to anyone

By on May 7, 2015

5

awesome

Families

The rooms are clean. Staffs are friendly. About 10 minutes from Disney Land. Great family experience.

By on Apr 27, 2015