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Extended Stay America Orange County - Lake Forest

2.5 out of 5.0

Recent guest reviews

Went to the first location, was told there were no rooms. Girl at the front desk (Bree) was very nice and tried to help. Sent us to the Anaheim location. Girl at the front desk...rude, obnoxious, not helpful, bad attitude, and needs to find a new job in a different industry. The experience at the Anaheim location persuades me to recommend trhat nobody stay at Extended Stay. After being sent to the location, was greeted with no idea of what I was talking about. Explained the situation and was further told no rooms available. When I further tried to explain, was told it wasn't her problem and I needed to go back to the other property and deal with that person. Overall a worse than poor experience. Had to find another hotel New Year's Eve, after booking this hotel for a week, 2 weeks in advance. Thanks to the person at the front desk at the Anaheim, I had to pay Almost double per night, and book at the last minute. Thanks to the front desk associate at the Anaheim location.....turned my vacation into a disaster.

This place is so cozy and so near by many places to eat explore. Great staff ultra friendly.

This place has really gone downhill since the last time I stayed here over the summer. There's better options around, unfortunately they book really fast. Had a really obnoxious person in the room next to mine. Talked really loud and their snoring could wake the dead. Staff just couldn't want to.

The room was clean, didn't have a black light so I assume the bed was too. My problem is the walls and floors are so cheaply constructed that I could hear the man above me snoring at 8:30 pm and I guess he could hear me when I finally was able to sleep at 2:30 am. After a terrible night, I woke to take a shower, but there was no shower curtain! So I covered the floor with towels and took a shower.

Good stay, clean quit and friendly staff. If you need a coffee pot or dishes they will provide it for you.

Good stay, convenient location located between I5 and 241, the hotel was clean and the staff friendly, not a lot a frills just a clean room, I will stay again, If your a fancy person and expect a lot in general then maybe you want to concider the Hilton but you will pay the price for your high expectations.

Nothing bad to say everything was excellent .. very nice and kind staff.. clean and quiet.. nice space .. free wifi, My experience was great.. Recommended place

Don't believe the breakfast is included banner. Really is at the level of cheap motel without the cheap price.

No frills...just a place to stay. Coffee and some items for breakfast and out the door. Staff was friendly. Shower didn't work well. I reported it and the same day it was fixed.

It was horrible, dirty, and my lady got over 11 bites.

my stay at extended Stay America was not at all what I expected. I asked for non smoking and had a smoke infested studio room. this is the only availability apparently and there were no amenities. they did have muffins and Coffee and protein bars in the morning downstairs. the room had dirty Carpet and the microwave was filthy.

I had a great time at this hotel. Perfect location to go to mall

This is a terrible place. The tv didn't work the door didn't lock, the floor was caked with dirt and people kept opening my door and disturbing my sleep

This place has definitely up graded a lot and looks so much nicer.

I would definitely recommend this hotel. Very comfortable bed, clean room and quiet night, great for sleeping.

I really enjoyed my stay at this hotel. Very clean and easy to get to. I would recommend this hotel to friends and family. Great price as well

Needed a pet friendly motel in OC. Hotel common areas filthy. Room OK but bed not comfortable. No pool, exercise room. Breakfast bare minimum.

far from the main freeway but nice staff, good room and overall good value

I've stayed at this hotel 4 or 5 times in the last year for work. It's very convenient to my office which has been the largest draw. I think I will try something different for my visit due to the following on my most recent stay: 1# No hot breakfast. I know they have no hot breakfast which I never have looked forward to, however for the last 5 visits #over 1 year) they've served the exact same granola bars and fruit. It's time for something different, and quite frankly, less sugary/lame. 2) No hot tub/pool/gym: No place to get a workout in or relax...which brings me to my next point. 3) Generally my room has been clean, however this last visit was lacking. All I wanted in the world was to relax after a long day of work and travel. Since they have no pool/hot tub I was looking forward to taking a bath. However, when I saw the dark grimy ring around the bottom of my tub and the calcified drain/fixtures, I did not feel like soaking anymore. The staff have always been super friendly, however, at $90/night and some serious amenities lacking, I don't believe I'll be staying here anymore. I'd like to be able to actually relax next time I travel for work.

Stayed at a sister property immediately preceding this stay and it was dirty and poorly maintained. Coming to this property was like a breath of fresh air. The property was clean and well maintained with attentive polite staff. Bed was comfortable, though not lux. Grab and go breakfast bar was well stocked and just what I needed.

20251 Lake Forest Dr Lake Forest CA

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Laundry facilities

Extended Stay America Orange County - Lake Forest places you next to Saddleback Valley Volleyball Club and within a 5-minute walk of Etnies Skate Park of Lake Forest. This 119-room aparthotel has conveniences like free breakfast, free in-room WiFi, and free self parking. Also nearby are Whiting Ranch Wilderness Park and Pittsford Park.


Dining

Free on-the-go breakfast is offered each morning.


Rooms

The 119 air-conditioned apartments feature kitchens with refrigerators, microwaves, and stovetops. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Coffee makers, free local calls, and ironing boards are other standard amenities. Weekly housekeeping is available.


Property features

Renovated in 2012, Extended Stay America Orange County - Lake Forest offers free WiFi in public areas, coffee in a common area, and laundry facilities. A stay here includes free parking. Front-desk staff can help secure valuables, and provide local restaurant recommendations. Additional amenities include barbecue grills and a picnic area.

Room options

Studio, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Studio, 1 King Bed, Smoking

King 1 | Sleeps 2

Studio, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 2

Studio, 2 Full Beds, Non Smoking

Full 2 | Sleeps 4

Guest reviews for Extended Stay America Orange County - Lake Forest

Everyone (8) Business (8) Couples (8) Family (4) Other (9)
1

need some help

Everyone

Went to the first location, was told there were no rooms. Girl at the front desk (Bree) was very nice and tried to help. Sent us to the Anaheim location. Girl at the front desk...rude, obnoxious, not helpful, bad attitude, and needs to find a new job in a different industry. The experience at the Anaheim location persuades me to recommend trhat nobody stay at Extended Stay. After being sent to the location, was greeted with no idea of what I was talking about. Explained the situation and was further told no rooms available. When I further tried to explain, was told it wasn't her problem and I needed to go back to the other property and deal with that person. Overall a worse than poor experience. Had to find another hotel New Year's Eve, after booking this hotel for a week, 2 weeks in advance. Thanks to the person at the front desk at the Anaheim, I had to pay Almost double per night, and book at the last minute. Thanks to the front desk associate at the Anaheim location.....turned my vacation into a disaster.

By , from Durango, CO on Jan 4, 2018

Review comment responded on Jan 7, 2018

Jeremy, thank you for the feedback. We are sorry for the service issue you had while here and regret if any inconvenience caused. Your feedback has been shared with the appropriate staff, and we are taking immediate steps to ensure our team is fully equipped to be more responsive. It was a pleasure hosting you, and we hope to have a second chance of welcoming you and your family again for a much better experience. Sincerely, Hotel Management

5

great place to stay

Everyone

This place is so cozy and so near by many places to eat explore. Great staff ultra friendly.

By , from Los Angeles on Oct 24, 2017

Review comment responded on Oct 25, 2017

Thank you for being our guest at Extended Stay America and for sharing your great experience. We are so happy you had an amazing stay and that you loved our convenient location. We enjoyed having you as our guest and look forward to welcoming you back soon. Sincerely, Hotel Management

3

getting kinda awful

Everyone

This place has really gone downhill since the last time I stayed here over the summer. There's better options around, unfortunately they book really fast. Had a really obnoxious person in the room next to mine. Talked really loud and their snoring could wake the dead. Staff just couldn't want to.

By , from Lake Forest, CA on Feb 20, 2017

1

not even trying

Everyone

The room was clean, didn't have a black light so I assume the bed was too. My problem is the walls and floors are so cheaply constructed that I could hear the man above me snoring at 8:30 pm and I guess he could hear me when I finally was able to sleep at 2:30 am. After a terrible night, I woke to take a shower, but there was no shower curtain! So I covered the floor with towels and took a shower.

By , from Orange County, CA on Feb 8, 2017

4

clean room friendly staff, will use again.

Everyone

Good stay, clean quit and friendly staff. If you need a coffee pot or dishes they will provide it for you.

By on Feb 5, 2017

4

clean and quiet.

Everyone

Good stay, convenient location located between I5 and 241, the hotel was clean and the staff friendly, not a lot a frills just a clean room, I will stay again, If your a fancy person and expect a lot in general then maybe you want to concider the Hilton but you will pay the price for your high expectations.

By , from Wasilla Alaska on Feb 3, 2017

5

nice and affordable

Everyone

Nothing bad to say everything was excellent .. very nice and kind staff.. clean and quiet.. nice space .. free wifi, My experience was great.. Recommended place

By , from PA on Oct 1, 2016

2

throwing your money away

Everyone

Don't believe the breakfast is included banner. Really is at the level of cheap motel without the cheap price.

By on Aug 21, 2016

4

good for the money.

BusinessTravelers

No frills...just a place to stay. Coffee and some items for breakfast and out the door. Staff was friendly. Shower didn't work well. I reported it and the same day it was fixed.

By on Dec 5, 2015

1

bitten and smitten

Couples

It was horrible, dirty, and my lady got over 11 bites.

By on Oct 7, 2015