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Best Western Plus Orange County Airport North

2.5 out of 5.0

Recent guest reviews

Great customer service and good location. The bfast was very good for a hotel stay

I asked for a quiet room as I was working and the hotel is in the Disney area. The front desk person put me in a room opposite the pool. I asked to be moved to the outer corridor and he moved me around the corner still on the pool side. I asked why he didn't move me to the outer corridor and he explained that the rooms only had queen not king beds. I told him fine and went down again to get the key. He gave me the key and said "I can't keep switching rooms" to which I replied that I was the one inconvenienced. He never apologized and made it seem that the whole thing was my fault so I left the property. I called the manager the next day and he was equally unimpressive. I have honestly never been treated so rudely anywhere in the world.

Lovely staff, very well-maintained room and facilities. The main suggestion I would make would be to soften up the beds a bit. I like a firm bed, but mine was too hard. I also wish that the TV remote had a few more features including a menu. But other than that, the TV worked great. The workout room was decently equipped, the breakfast was served early every day (great for business travelers who need to start early), and there was plenty of free parking. The hotel was centrally located with easy freeway access. I would definitely stay at this location again.

rooms are clean but the couch looks a bit dirty . pillows are too small and not enogh

First thing we noticed when we first walked in the door was a strange urine odor. Place needs some work done

Room was ok, not a great value unless you pay $60 or less. Breakfast buffet was not a true buffet. They only allowed you to pick one hot plate from a few selections. No repeat, no seconds. Disappointed and misleading.

Bathroom is not convenient. Shower should have an enclosed, after the shower, water was all over the floor. I stayed only one night, so it is not matter to me.

CHECK IN WENT WELL. NICE AND CLEAN. LOCATION WAS NICE.

Decent hotel with great breakfast. Good location next to highways. Staff was friendly and the room was neat.

We just stayed overnight after we went Disneyland.Easy check-in and fast check-out.Room was nice and the bathroom looks clean,enjoyed the stay especially my son.Their breakfast is good for their price and you will enjoy their unlimited fruits and some breakfast bread too!

Staff was very helpful. Bed was extremely comfortable. There is nearby restaurant that provides room delivery and it was awesome- might be the best burger & fries I've ever experienced.

We chose this hotel for closeness to family, free parking, ease to find and near dining locations recommended to us. Room was adequate. Used the refrigerator and microwave. Two issues that we could not prevent or have a solution. Because of jet lag, we checked in and wanted to take a nap. There was construction noise that prevented that. Also the room air conditioner was a bit noisy when it shifted on and off. So we did not get the rest we hoped to. Thankfully it was quiet during the evenings so we could sleep. That was also when we turned off the heating/cooling unit, but it was chilly when we got up in the morning. However we will probably return to stay here in the future...depending on our budget.

Friendly staff and clean nice rooms, plenty of parking.

Nice Hotel, good for for a 2 night stay for business.

The breakfast staff were very nice and went out of their way for guests.

The room door would not lock or close completely. The lobby had bugs all over. The staff seemed miserable.

Was a nice hotel with friendly staff. The rooms were not fancy but clean. Had free breakfast. Everyone was accommodating and helpful. Free shuttle to John Wayne airport was a plus too.

Summary is that this is an ok place to crash for one night before heading to the airport. It's near lots of places to eat (we went to Subway one minute away). Our room and facilities in general seemed pretty clean (we had to go before trying the breakfast).

I was actually surprised how decent the room was and the comfort of the bed. The channels offered were great and clear. Will definitely book again!

Nice hotel, friendly stuff. Convenient beds. Like the swimming pool, though the water in the morning could've been a little warmer, it was April.

2700 Hotel Terrace Dr. Santa Ana CA

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle

Best Western Plus Orange County Airport North places you within 3 miles (5 km) of popular attractions like Santa Ana Zoo and Segerstrom Center for the Arts. This 148-room motel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi. It's near the airport and also near South Coast Plaza and Lyon Air Museum.


Dining

Start your day off right with a free continental breakfast.


Rooms

All 148 air-conditioned rooms feature microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include free local calls, ironing boards, and desks.


Property features

Guests of Best Western Plus Orange County Airport North have access to an outdoor pool, a fitness center, and a spa tub. You can take advantage of free parking, along with a free airport shuttle at scheduled times. The front desk has multilingual staff on hand 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.

Room options

Standard Room, 2 Queen Beds, Non Smoking, Microwave

Queen 2 | Sleeps 4

Business Room, 1 King Bed, Non Smoking, Microwave

King 1 | Sleeps 2

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Queen 2 | Sleeps 4

Standard Room, 1 King Bed, Accessible, Non Smoking

King 1 | Sleeps 2

Guest reviews for Best Western Plus Orange County Airport North

Everyone (21) Couples (25) Business (31) Family (25) Other (2) Friends (8)
4
Everyone

Great customer service and good location. The bfast was very good for a hotel stay

By on May 29, 2018

Review comment responded on Jun 2, 2018

We would like to thank you for taking the time to give us your valuable feedback of your stay at Best Western Orange County Airport. It is such an honor for having you. Hope to see you soon.

1

disaster

Everyone

I asked for a quiet room as I was working and the hotel is in the Disney area. The front desk person put me in a room opposite the pool. I asked to be moved to the outer corridor and he moved me around the corner still on the pool side. I asked why he didn't move me to the outer corridor and he explained that the rooms only had queen not king beds. I told him fine and went down again to get the key. He gave me the key and said "I can't keep switching rooms" to which I replied that I was the one inconvenienced. He never apologized and made it seem that the whole thing was my fault so I left the property. I called the manager the next day and he was equally unimpressive. I have honestly never been treated so rudely anywhere in the world.

By on May 9, 2018

Review comment responded on May 13, 2018

Thank you for taking the time to give us your comments and feedback. The hotel has 3 different buildings, hotel try it best to accommodate your needs, you moved to each of the 3 buildings and you still were unhappy of your location, there was not much hotel can do since we only have 3 locations for rooms and you tried all 3 different locations and still were unhappy.

5
Everyone

Lovely staff, very well-maintained room and facilities. The main suggestion I would make would be to soften up the beds a bit. I like a firm bed, but mine was too hard. I also wish that the TV remote had a few more features including a menu. But other than that, the TV worked great. The workout room was decently equipped, the breakfast was served early every day (great for business travelers who need to start early), and there was plenty of free parking. The hotel was centrally located with easy freeway access. I would definitely stay at this location again.

By , from Sciotoville, Ohio on Apr 25, 2018

Review comment responded on May 13, 2018

Thank you for taking the time to give us your comments and feedback. We will use this to help improve our services.

3
Everyone

rooms are clean but the couch looks a bit dirty . pillows are too small and not enogh

By , from Harbor Area California on Apr 16, 2018

Review comment responded on Apr 17, 2018

Thank you for taking the time to give us your comments and feedback. We will use this to help improve our services.

3

smelly room

Everyone

First thing we noticed when we first walked in the door was a strange urine odor. Place needs some work done

By , from nevada on Apr 2, 2018

Review comment responded on Apr 9, 2018

Thank you for taking the time to provide us with your feedback and comments, we will use this to help improve our services.

2

close to airport

Everyone

Room was ok, not a great value unless you pay $60 or less. Breakfast buffet was not a true buffet. They only allowed you to pick one hot plate from a few selections. No repeat, no seconds. Disappointed and misleading.

By , from las vegas on Feb 19, 2018

Review comment responded on Mar 27, 2018

Thank you for taking the time to give us your comments and feedback. We will use this to help improve our services.

3

it is good for the money

Everyone

Bathroom is not convenient. Shower should have an enclosed, after the shower, water was all over the floor. I stayed only one night, so it is not matter to me.

By , from California on Feb 18, 2018

Review comment responded on Feb 19, 2018

Thank you for taking the time to give us your comments and feedback. We will use this to help improve our services.

4

clean and nice.

Everyone

CHECK IN WENT WELL. NICE AND CLEAN. LOCATION WAS NICE.

By on Nov 1, 2017

Review comment responded on Nov 16, 2017

Thank you for taking the time to give us your comments and feedback. We will use this to help improve our services.

4

nice hotel close to highways. breakfast was good

Everyone

Decent hotel with great breakfast. Good location next to highways. Staff was friendly and the room was neat.

By , from sfo on Jul 4, 2017

Review comment responded on Jul 11, 2017

Thank you for taking the time to give us your comments and feedback.

4

nice hotel!

Everyone

We just stayed overnight after we went Disneyland.Easy check-in and fast check-out.Room was nice and the bathroom looks clean,enjoyed the stay especially my son.Their breakfast is good for their price and you will enjoy their unlimited fruits and some breakfast bread too!

By , from Canoga Park,Ca on May 22, 2017

Review comment responded on Jun 13, 2017

Thank you for taking the time to provide us with your feedback and comments.