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Best Western Courtesy Inn

2.5 out of 5.0

Recent guest reviews

My granddaughter summed it up in one word - GRIMEY. They are apparently repainting but ... what this property needs is to be torn down and rebuilt. There are about 1/3 the parking spots required. There is construction equipment parked in 2-3 of the scare spots and left idle over a weekend. They were painting the pool fence on a sunny, beautiful afternoon and declared the pool closed-I questioned that and (after we went to another location) stopped painting at the edge of the gate ... never actually closing the pool. There were 3 of us in the room, each day we were given 3 towels, 3 hand towels and 1 washcloth. I was able to get 3 washcloths upon request. The next day, back to 1x again ...? I am a former frequent business traveler (Marriott, Hilton and now BW) memberships. I am concerned that this "grimey" property is carrying the BW logo and does not measure up to the standards set by other BW and BW+ properties. I think someone from Corporate ought to pay them a visit and have a look around.

Very convenient to get to Disneyland. Just walk a little bit and take the tram.

Staff was really friendly and helpful. Great walking distance to tram. my only complaint is the parking. We're all crammed into a small area. Alittle out dated but I still liked it.

Room was clean. Great location distance to Disney. Standard continental breakfast. We didn't spend any extra time in the hotel, besides sleep, shower and go- to the happiest place on earth! I definitely recommend this hotel for the price.

We walked to the Disney shuttle which makes this a steal of a deal.

Very comfy room great price for a double bed room. Comfortable beds lots of space. Really close to Disneyland about a 20-25min walk depending how fast you are walking. Also offers a $5 shuttle straight to there. Free breakfast in the morning ran late my second day n made it with ten minutes to spare and everything was still fully stocked.

Our room was not ready on time, and the staff were not nice people.

This is a okay hotel. I booked it two days ahead. So there is no complain about the price. In terms the value, I think it's okay

Distance from disneyland was great! Staff was.very helpful with all our needs. Room was very well kept and comfortable! Breakfast was very well rounded, fruit, pancakes, cereal, pastries, juice, toast, ect!. Very nice accommodations! Price was GREAT too :) Thanks!!

Not enough parking spaces for tenants had to double park and then was woken up to move care - 2 days in a row. When returning to hotel about 1:30am key would not work -- said I wasn't registered but all our items were in the room because we did check in when we got there. Had to move rooms at 1:30am to another room --- Why? I don't know! 2nd night again no parking -- Key did not work -- room was not cleaned -- had trouble with Wi-Fi --- BUT the staff was very apologetic and friendly the room itself was roomy the hotel was close enough to Disneyland to walk. Oh yes and at 6am a SCREAMING CRYING child woke us up the child had screaming tantrum for about 20-25 minutes before it quieted down. Enjoy!

Very good the breakfast its so good the staff so nice

Very convenient! The only "bad" part is the fireworks show scared me a bit. But it was over after 20 mins so it was fine.

LONG walk to the Dland parks. (1.3m) one way. You can ride the parking tram back, but you have to go through the parking structure, and down a flight of stairs (not good for strollers or little ones who have already walked too much in the park) Staff was friendly. We didn't try the breakfast or pool Parking was free Rooms are small semi-updated and fairly well cleaned. If its Disney or not, then it works as a crash pad. But if ya got littles those few extra bucks for less walking/more space make it a much happier place for everyone

For being a best western I was expecting better......

The staff at hotel were very helpful and attentive. Location was great, we were able to watch fireworks show each night! Kids will enjoy fireworks! Beds were comfortable. Would stay there again.

This was not a bad hotel, just needs a little sprucing up though. My room was good, but i didnt like there bathroom door as it an old fashion slide door, with no way to lock the bathroom door. my remote didnt work but that was minor to me. The free Breakfast was good but basic

Comfortable, friendly and easy walk to the Disney parks.

Room was clean staff was very friendly, the beds where not very comfortable and the ac was loud but other than that everything was good and was close to Disneyland

Best Western Inn is a quick walk to Disneyland parks. Our room was average, with microwave and refrigerator, the bath room was clean. The continental breakfast was very good! We would definitely stay there again because it was clean and they let us leave our car there after we checked out.

This hotel is close to Disneyland, bordering the park on the north. It's not as convenient as those on the east side of the park, but it's not bad (15 min walk to Downtown Disney). The hotel was well-kept and clean and the staff was nice. It was a little overpriced for what you get, but everything is that's this close to the park.

Room options

Standard Room, 2 Queen Beds, Refrigerator & Microwave

Queen 2 | Sleeps 4

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Queen 2 | Sleeps 4

Standard Room, 2 Queen Beds, Non Smoking, Microwave

Queen 2 | Sleeps 4

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Full 2 | Sleeps 4

Guest reviews for Best Western Courtesy Inn

Everyone (1) Couples (15) Business (3) Family (23) Other (3) Friends (3)
1

why does bw allow them to use the logo?

Everyone

My granddaughter summed it up in one word - GRIMEY. They are apparently repainting but ... what this property needs is to be torn down and rebuilt. There are about 1/3 the parking spots required. There is construction equipment parked in 2-3 of the scare spots and left idle over a weekend. They were painting the pool fence on a sunny, beautiful afternoon and declared the pool closed-I questioned that and (after we went to another location) stopped painting at the edge of the gate ... never actually closing the pool. There were 3 of us in the room, each day we were given 3 towels, 3 hand towels and 1 washcloth. I was able to get 3 washcloths upon request. The next day, back to 1x again ...? I am a former frequent business traveler (Marriott, Hilton and now BW) memberships. I am concerned that this "grimey" property is carrying the BW logo and does not measure up to the standards set by other BW and BW+ properties. I think someone from Corporate ought to pay them a visit and have a look around.

By , from WA on Apr 10, 2017

4

disney trip

Couples

Very convenient to get to Disneyland. Just walk a little bit and take the tram.

By on Dec 14, 2015

4

family trip

Families

Staff was really friendly and helpful. Great walking distance to tram. my only complaint is the parking. We're all crammed into a small area. Alittle out dated but I still liked it.

By on Jul 31, 2015

5

served its purpose

Families

Room was clean. Great location distance to Disney. Standard continental breakfast. We didn't spend any extra time in the hotel, besides sleep, shower and go- to the happiest place on earth! I definitely recommend this hotel for the price.

By on May 7, 2015

5

walk to disney

Families

We walked to the Disney shuttle which makes this a steal of a deal.

By on Dec 29, 2014

5

great for disneyland vacay, free breakfast is amazing

Couples

Very comfy room great price for a double bed room. Comfortable beds lots of space. Really close to Disneyland about a 20-25min walk depending how fast you are walking. Also offers a $5 shuttle straight to there. Free breakfast in the morning ran late my second day n made it with ten minutes to spare and everything was still fully stocked.

By on Sep 24, 2014

4

family vacation

Families

Our room was not ready on time, and the staff were not nice people.

By on Aug 18, 2014

3

good value

BusinessTravelers

This is a okay hotel. I booked it two days ahead. So there is no complain about the price. In terms the value, I think it's okay

By on Jul 30, 2014

5

disneyland extravaganza!

Families

Distance from disneyland was great! Staff was.very helpful with all our needs. Room was very well kept and comfortable! Breakfast was very well rounded, fruit, pancakes, cereal, pastries, juice, toast, ect!. Very nice accommodations! Price was GREAT too :) Thanks!!

By on Jul 28, 2014

2

friendly staff -- nice room -- the rest stunk!

Families

Not enough parking spaces for tenants had to double park and then was woken up to move care - 2 days in a row. When returning to hotel about 1:30am key would not work -- said I wasn't registered but all our items were in the room because we did check in when we got there. Had to move rooms at 1:30am to another room --- Why? I don't know! 2nd night again no parking -- Key did not work -- room was not cleaned -- had trouble with Wi-Fi --- BUT the staff was very apologetic and friendly the room itself was roomy the hotel was close enough to Disneyland to walk. Oh yes and at 6am a SCREAMING CRYING child woke us up the child had screaming tantrum for about 20-25 minutes before it quieted down. Enjoy!

By on Jul 24, 2014