Scandic Lillehammer Hotel4.0 out of 5.0
Recent guest reviews
Unfortunately I was only here for one night as part of bus tour. One night is not long enough to enjoy all the features the hotel has to offer but I'm not sure if there is a lot to do in the surrounding area. The outside of the hotel is not impressive looking but the spa /pool area is fabulous. There are numerous saunas with varying moisture and temp levels, a plunge pool, lap pool and relaxing pool - all indoors. There is also an outdoor pool with chaise lounges, a grassy yard for relaxing and a very short trail with sculptures. The hotel is also much larger than it looks. There are all sorts of conference and reception rooms and an art gallery. There is a playroom for children. The rooms are on the small side - very simple but comfortable. The breakfast and dinner buffets offered a huge selection of well prepared food and the staff was very helpful.
We stayed at this hotel for two nights visiting Lillehammer. We were especially happy with how child friendly the hotel is. They have a swimming pool where kids have access and they have a great play room!
This hotel is a conference hotel located a bit too far from the train station. You would need a 5 minute taxi ride uphills. It was built for the Olympics and therefore have some years on it's back. Quite average for a four-star hotel, but still a lot better than the Scandic Victoria hotel downtown. Plus for the swimming pool!
A good hotel to stay for single and family stayed 3days and enjoyed.Many possibilities at the hotel are recommended,gymrooms,pool,billiard and spa,there are playground for children,outdoor pool,volleyball courts as well as football,ice hokey caves as well as ski resort a lot of sights not far from the hotel
I have mixed feelings about this hotel, but overall I can definitely say that I would never have pegged this as a 4-star hotel (the only one I could find in Lillehammer). I chose this mainly as it was the only one with an indoor swimming pool in Lillehammer. ROOM: The room had a decent size, I was there with my teenage daughter, so they had prepared a fold-out sofa for her and a double bed for me. What we immediately noticed, however, was the intense open sewage smell from the bathroom. It really made me gag. Discovered that this sewage smell (quite overpowering) was present after housekeeping had been there, so no idea what's been going on there.... The second thing was the non-functioning TV! I tried for a while to get any of the channels working, but no, just a black screen, except the hotel's info channel. The remote's back lid was missing with the batteries protruding. I phoned the reception - seeing as we stayed several nights with a teenager ,having a TV would be a nice way to relax. Anyway, the young person in the reception just said "sorry, we're changing to a new TV-system". I said " so...is this going to be fixed?" "no, sorry"..I then replied "So, we're just not going to get any TV while here on holiday? That really sucks!". Again, the receptionist just said "sorry". Then we hung up. At least they could have offered us some sort of compensation, a free meal or something, seeing as this was not what was promised, considering the length of our stay and the fact that I was travelling with a child. I also tried phoning the reception using the internal number on the phone, but no one ever picked up, so had to dial the full number to get hold of anyone in the reception. MEALS: We wanted to have dinner at the hotel, seeing as this hotel is quite far away from the city centre (at least walking back up - this is at the top of a loong hill). We got dressed for dinner, went to the restaurant, only to be met by a waiter charging past us outside the restaurant who said "sorry, you can't go in here, it's for a closed party only". So, we didn't feel like eating at their other a la carte restaurant, which is quite pricy and had a very limited choice, so we walked down in the pouring rain and back up again. Guess that was our own choice, but it would have been very helpful to know that information in advance - the info channel on the TV worked and information such as the main restaurant being closed for a party, would have been useful and considerate to have there. I also think the menus for all their eateries should be available in the rooms, I was wondering many times what they served, and it was quite a hike down through long corridors etc. to physically go down and read the menus. To have the menus in the rooms (as most hotels do) would have been considerate. I would also have liked coffee and tea+ a kettle in the room, as walking down to the reception to buy coffee is quite impractical at night and early morning - this something you would expect from a 4-star hotel. The room was quite hot, so we had to sleep with the window open, couldn't find a way to adjust the temperature. STAFF AND ACTIVITIES: The staff was ok, not particularly friendly or rude, but not as friendly as most hotels, I think, where they greet you with a smile. They never say hello as you walk past etc. Very young and I didn't get the feeling that a manager was present - at least I didn't see anyone except very young staff. When we check out a receptionist usually says something like "we hope you have enjoyed your stay" etc, but here they just received the key cards and said "thanks, bye". On the bright side, I did enjoy the pool a lot, although there were no proper lockers except tiny ones just to hold the keycard, so somewhere to safely put clothes etc, would have be good. The gym was also a great asset to have access to, and it was very practical that it was open 24H. I would have liked to see the pool being open a bit later as it closed at 9 p.m. The playroom for children was great, it had a pingpong table and was always open. Another thing I noticed was the language mistakes everywhere, from information brochures to signs in the hotel etc. I would recommend to proofread/get a professional translator look at the English to correct grammar and language mistakes. Not a big thing, but it adds to the hotel looking a bit unprofessional. The breakfast was good, we always found a nice table, and they had a wide selection of food, although I wish the bread was pre-sliced! I would rate this an average hotel, but it definitely fell short of my expectations. The pool + SPA is what makes this a 3, rather than a 2, in my eyes. Oh, yeah, the fire alarm went off in the middle of the night - thankfully, things went smoothly with evacuation etc. but we received zero information from the staff as we stood waiting. In the future, I would advise that the staff is trained in giving information to a crowd in an emergency situation. I saw a couple of children crying, and I think a little information and reassurance from the reception staff would have been more professional rather than just being silent. Would have been nice to be informed of what was going on ( as most of us were in our pyjamas in the middle of the night!) and when we could go back in again rather than us just figuring that out ourselves as people started walking back in. Scenery is beautiful, but if you are walking, note that there's quite an uphill hike back up again from town.
Overall, this is a very comfortable hotel. The rooms are modern, comfortable and clean. The breakfast is also excellent. The hotel is in walking distance from the centre of Lillehammer and is also very close to a river with waterfalls in a beautiful forest. It is a nice that the hotel has also a pool. The Spa (wellness) is however a very big disappointment and a waste of money; It includes several saunas, but the temperature of all the saunas is much too low. Even when it is indicated that the temperatures is for instance 60 degrees, it is actually only 40 degrees (Celcius). Because of this, nobody is using them. Then there is warm water pool (only 40 cm deep) but without any bubbling of air. The same is true for the two hot water ("whirlpools") located outdoors. The whole Spa is boring and sterile. The architect apparently didn't have clue idea how a good Spa should look like. Really strange was the indication that the Spa was not allowed for people under 18 (16?) years. I couldn't think of any reason for that. Maybe because the floor is so slippery that it is dangerous for children.
Room was ok except for being woken up at 3 am by a drunken crowd coming down the hall. Made no effort to be quiet. I guess this is a convention place and people like to party til the bar closes. The breakfast was good and the shower and bathroom were roomy. Except for the noise it was a good hotel for one night.
I have stayed at this hotel several times over the past two years for conferences / work meetings. It's really big and a bit of a labyrinth to navigate. They have recently done renovations and my room looked very nice, with a beautiful photo covering the entire wall behind the bed, and a nice view over the garden. The bathroom was tiny however (could hardly move around in the shower!) and the room had a nasty smell when I first came in (smokers?). I also found a sock from a previous occupant in the cupboard. Overall, I think they try hard but the hotel is too big to really keep a high standard (not sure they are worth 4 stars!). Food is good by the way, but the lunch buffet has too little variety between one day and the next.
We couldn't get into the Clarion so booked this hotel instead. The hotel looked ok from the outside but it's just a huge convention centre really. Totally impersonal. One has to drag suitcases through restaurants to get to the lift. The receptionist was so unfriendly and dismissive. If we'd been terrorists I don't think she'd have cared!! The room was awful with the most dreadful musty mouldy smell which set my sinuses off!! We asked for a room spray which still didn't help. The beds were so soft I had to drag the mattress onto the floor but since it was merely a topper I spent a sleepless night on a very hard smelly floor. Would never go back to this place. Breakfast was good though with a great selection of good. Only stay here if you are desperate.
Lillehammer. Our last stop before going home after four weeks of travel. Neither of us really wanted this last night - we agreed we should have just stayed at the airport and gotten some rest. But the reservation was non-cancellable, so to the Scandic Lillehammer we went. First impression? Oh, this is very nice! This lovely, white hotel has so much charm. It was an easy check-in, and then we were up to the 6th floor to one of the best rooms we had in all Norway! Corner room with huge corner windows overlooking the gorgeous grounds - pool, huge grassy area, and multiple sculptures. We could also see the town, the river beyond, and, in the other direction, we could catch a glimpse of the ski jump! Heaven! Suddenly, we were so happy we came to Lillehammer! We had a couple of sitting chairs and a king bed with nice clean duvets. We were just so pleased! We were able to walk to and from town - it's a little bit of a hike, but we liked the walk. The breakfast buffet was very good, with everything we've come to expect from hotels in Norway. Truth told, the husband was disappointed we didn't have another day to stay. It was just all that! If you can stay here, do! One caveat - the shower allows water to go all over the bathroom floor. Maybe this is just a Norway thing...it's not the first time we've encountered this.
Reviews from Trip Advisor
41% of guests recommend this hotelTotal of 404 reviews