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Holiday Inn Express and Suites Ontario Airport

2.5 out of 5.0

Recent guest reviews

Was never given proper towels for the number of guest in room.

fun and safe and clean close to all went for bff birthday with friends

Everything was good I Love too state in the hotel next time we have a trip to california I like to make a reservation here for sure.

Good overall close to work and restaurants shopping stores

For a last minute trip, we were able to book our room at a great rate and close to the location we needed to be near. Our room was very clean, but the bed and pillows were the talk of this trip...very comfortable!!! After coming in from a long drive, comfort was all that we were looking for, and we got it! My family also enjoyed the breakfast that was included with our stay. It was perfect for a quick bite to eat on the way out. We travel up here often for softball tournaments for our daughter...we would definitely stay here again!

Front desk staff was amazing especially Bree who helped us check in. She was absolutely super nice and answered all our questions and helped with any of our demands, I would come back just for her. The manager staff on the other hand were rude and not polite at all. Pretty much asked to leave when I was asking if the propane tank on their BBQ would be filled for the next evening. That man would keep me from coming back.

The stay was very nice but the airport shuttle was a problem when we came into the airport. I had to call the hotel to find out what to do and when the shuttle was coming. The told me to hail a cab and they would pay the fair. At midnight there isn't much for transportation. We did get there within a reasonable time.

enjoy our stay everthing was top of the line came for the bcs game and short vacation enjoy everyone was verynice did a GREAT job will come again soon. peaches WAR EAGLE!!!!

From the time I stepped foot into the lobby, I found everything about this hotel top notch. The hot breakfast was great and the service was even better. This motel was only 2.4 miles from my work site and about 4 miles from the airport. There is only an elevator location in the center which makes for a long walk in the hall if your room is at the halls end.

Hotel experience was great. [...]

Rooms were extremely clean and the staff was friendly

went to pomona for the drag races, no everything was pretty good but wish the rooms were a little bigger, I dont take to many trip.

I've been to California 3 times this year and this is by far the best hotel I've stayed at. Being a women and traveling alone I felt completely safe, very welcomed, and extremely comfortable. I NEVER get under the bed sheets while staying at hotels (I always bring my own blankets) and this is actually the first hotel I felt was clean enough to get under the sheets. The bed was very comfortable, the bathroom was amazing, full body mirror was a plus, great service, fabulously affordable and a wonderful breakfast. I will definitely being staying here again for my next trip in February.

This hotel was a great place to stay. The facility is immaculate. The services are great (internet access, continental breakfast, courteous service). We have no complaints and would definitely stay there again.

The room was nice and quiet...

They served a good breakfast although there was no sausage served on Saturday. Staff were very helpful and friendly.

Great service, yet the Laker Game was blacked out the 2nd half and I had to go to another location to finish seeing the game. Direct tv was blamed.

2280 S Haven Avenue Ontario CA

Room options

Standard Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Room, 1 King Bed, Accessible, Bathtub (MOBILITY)

King 1 | Sleeps 3

Suite, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Guest reviews for Holiday Inn Express and Suites Ontario Airport

Everyone (1) Couples (8) Business (2) Family (4) Other (2)
2

bad room service

Everyone

Was never given proper towels for the number of guest in room.

By on Jul 20, 2016

5

halloween birthday concert

Families

fun and safe and clean close to all went for bff birthday with friends

By on Nov 2, 2015

4

family trip

Families

Everything was good I Love too state in the hotel next time we have a trip to california I like to make a reservation here for sure.

By on May 28, 2015

4

raining day

Singles

Good overall close to work and restaurants shopping stores

By on Dec 29, 2014

4

quick family trip

Families

For a last minute trip, we were able to book our room at a great rate and close to the location we needed to be near. Our room was very clean, but the bed and pillows were the talk of this trip...very comfortable!!! After coming in from a long drive, comfort was all that we were looking for, and we got it! My family also enjoyed the breakfast that was included with our stay. It was perfect for a quick bite to eat on the way out. We travel up here often for softball tournaments for our daughter...we would definitely stay here again!

By on Sep 15, 2014

3

staff

Families

Front desk staff was amazing especially Bree who helped us check in. She was absolutely super nice and answered all our questions and helped with any of our demands, I would come back just for her. The manager staff on the other hand were rude and not polite at all. Pretty much asked to leave when I was asking if the propane tank on their BBQ would be filled for the next evening. That man would keep me from coming back.

By on Jul 15, 2014

4

very nice hotel

Couples

The stay was very nice but the airport shuttle was a problem when we came into the airport. I had to call the hotel to find out what to do and when the shuttle was coming. The told me to hail a cab and they would pay the fair. At midnight there isn't much for transportation. We did get there within a reasonable time.

By on Jan 30, 2014

5

bcs getaway

Couples

enjoy our stay everthing was top of the line came for the bcs game and short vacation enjoy everyone was verynice did a GREAT job will come again soon. peaches WAR EAGLE!!!!

By on Jan 12, 2014

5

excellent location for business

BusinessTravelers

From the time I stepped foot into the lobby, I found everything about this hotel top notch. The hot breakfast was great and the service was even better. This motel was only 2.4 miles from my work site and about 4 miles from the airport. There is only an elevator location in the center which makes for a long walk in the hall if your room is at the halls end.

By on Oct 4, 2011

4

holiday inn express/[...]

BusinessTravelers

Hotel experience was great. [...]

By on Jul 14, 2011