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Hampton Inn & Suites Ontario

2.5 out of 5.0

Recent guest reviews

It was a great experience, I loved breakfast!bstaff was courteous, it was very convenient location wise.

First off this hotel has a 4.5 rating. I would like to know how they got a 4.5 rating. I am handi-capped and I asked for a handi-cap room and I was told they had one left. I asked who ever I talked to can I get a scooter in the elevator, and she said yes , no problem.,., Then I asked her for the price, and I was floored, but I needed a room, so I took it. Well when I checked in and went up to my room, I went to the elevator and I had to even take off my basket that holds my oxygen machine, and on top of all of that, I had the smalled room that I have ever had in my life..They charged me $305 for it.I paid it , but I will never ever use this place again.........

My hotel experience here was very good overall. The front desk staff was great, very friendly and professional. The room was average, it was clean, bed was comfortable, nothing fancy.

Another great Hampton Inn with free breakfast which was easy and fast. Workers were friendly and nice. Rooms were clean and spacious for 4. Good location right next to shopping mall. Parking although free, was small. We had to park in mall parking which was very close but had to cross street which sometimes was scary because some cars go very fast. Small fitness center and laundry was a plus. I would stay there again.

You never go wrong staying at a Hampton Inn the staff was great the amenities were great breakfast was good everything was perfect!

This hotel is within walking distance of Ontario Mills - a huge shopping mecca of epic proportions! It is also in close proximity to some excellent dining options - from fast food to the more upscale locations. The complimentary breakfasts were definitely to our liking.....good variety, clean, constantly stocked, and with friendly staff. We appreciated the desk staff, as well. The beds at this hotel were super comfortable! Thank you! We even experienced an earthquake when we were there and didn't have to worry about our safety, at all!

We are a family of five and we travel several times from the east to the west and we have tried several different hotels, but so far this hotel is the one were the entire family was really happy with, its personal, just great people.

Was great located with stores and many options for dinner

very clean, comfortable & convenient! Enjoyed our stay, will definitely return!

Staff was excellent...free breakfast was perfect, good, ready and clean area.

The service was incredible, rooms were clean and very nice. Breakfast area was large and roomy, very clean.

overall inn was very good bed was a little hard for our taste didn't like it facing the mall because of the traffic

We just relaxed. Something that was missing would be a small frig. and a microwave oven. I would like to have had a waffel :) I have stayed at other Hampton inns/suites this one of the nices.

The room was so nice, very clean. I really liked the extra sink outside the bathroom. Really enjoyed the shower, my husband was liking enough hot water. Also liked the long bathroom counter and very white, plush towels. We always love the fact that we can have breakfast right there in the hotel. So many options, something for everyone. The entire staff was very friendly. They spoke to us each time we walked in or out the door. The location was very good, close to the highway we needed for the Winter Nationals. And there were lots of restaurants nearby. We would definitely stay there again!!!

Very Helpful staff. Confortable room. Disappointed that Hotel did not have room service.

4500 Mills Circle Ontario CA

Hotel highlights

  • Walking distance to Ontario Mills Shopping Mall
  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Within a short walk of Ontario Mills Shopping Mall, Hampton Inn & Suites Ontario is within a mile (2 km) of Citizens Business Bank Arena. This hotel has 91 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and a 24-hour fitness center. Near the airport, the hotel is also close to Scandia Amusement Park and Victoria Gardens.


Dining

Start your day off right with a free hot/cold buffet breakfast.


Rooms

All 91 air-conditioned rooms feature coffee makers, phones, and ironing boards. Guests can expect 25-inch TVs with cable channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Desks are also included.


Property features

At Hampton Inn & Suites Ontario, guests enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. If you drive, take advantage of free parking. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include 2 meeting rooms, a business center, and coffee/tea in a common area.

Room options

Studio Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 4

Studio Suite, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 5

Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Room, 2 Queen Beds, Accessible, Non Smoking

Queen 2 | Sleeps 4

Guest reviews for Hampton Inn & Suites Ontario

Everyone (2) Business (1) Couples (7) Family (3) Friends (2)
5

great hotel

Everyone

It was a great experience, I loved breakfast!bstaff was courteous, it was very convenient location wise.

By on Jun 27, 2016

1

almost, the worse room that i have had

Everyone

First off this hotel has a 4.5 rating. I would like to know how they got a 4.5 rating. I am handi-capped and I asked for a handi-cap room and I was told they had one left. I asked who ever I talked to can I get a scooter in the elevator, and she said yes , no problem.,., Then I asked her for the price, and I was floored, but I needed a room, so I took it. Well when I checked in and went up to my room, I went to the elevator and I had to even take off my basket that holds my oxygen machine, and on top of all of that, I had the smalled room that I have ever had in my life..They charged me $305 for it.I paid it , but I will never ever use this place again.........

By , from Meridian, Idaho on Mar 22, 2016

4

great, friendly staff

BusinessTravelers

My hotel experience here was very good overall. The front desk staff was great, very friendly and professional. The room was average, it was clean, bed was comfortable, nothing fancy.

By on Aug 10, 2015

5

college graduation in claremont

Families

Another great Hampton Inn with free breakfast which was easy and fast. Workers were friendly and nice. Rooms were clean and spacious for 4. Good location right next to shopping mall. Parking although free, was small. We had to park in mall parking which was very close but had to cross street which sometimes was scary because some cars go very fast. Small fitness center and laundry was a plus. I would stay there again.

By on Jun 6, 2015

4

never go wrong

Couples

You never go wrong staying at a Hampton Inn the staff was great the amenities were great breakfast was good everything was perfect!

By on Jun 24, 2014

4

a perfect place for a "getaway" weekend!

GetawayWithFriends

This hotel is within walking distance of Ontario Mills - a huge shopping mecca of epic proportions! It is also in close proximity to some excellent dining options - from fast food to the more upscale locations. The complimentary breakfasts were definitely to our liking.....good variety, clean, constantly stocked, and with friendly staff. We appreciated the desk staff, as well. The beds at this hotel were super comfortable! Thank you! We even experienced an earthquake when we were there and didn't have to worry about our safety, at all!

By on Mar 31, 2014

4

great people overall.

Families

We are a family of five and we travel several times from the east to the west and we have tried several different hotels, but so far this hotel is the one were the entire family was really happy with, its personal, just great people.

By on Jan 15, 2014

4

stay at ontario mill hampton inn

Families

Was great located with stores and many options for dinner

By on Dec 25, 2011

5

anniversary

Couples

very clean, comfortable & convenient! Enjoyed our stay, will definitely return!

By on Sep 26, 2011

5

trip to rose bowl

GetawayWithFriends

Staff was excellent...free breakfast was perfect, good, ready and clean area.

By on Jan 2, 2011