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SureStay Plus by Best Western Omaha South

2.0 out of 5.0

Recent guest reviews

Toilet seat in yhe bathroom room moved around when you sat down. The Friday rate was ridiculous because there was a Warren Buffet Conference in Omaha that weekend.

Very nice and helpful staff. Very good breakfast. Hotel was an older hotel but very clean.

Pleasant greeting, room was clean and very spacious. Would have liked to have a small club or sofa - there was room - that could be used for relaxing. If I had one complaint it was for the lack of outlets. I wanted to set up my laptop on the table but the nearest outlet was already in use and behind the bed.... I couldn't find the hair dryer so I purchased one. When I went to leave and was checking all the drawers I found the hair dryer - it would have been nice to have been told where it was. A welcome book or guide letting us know all the amenities of the hotel and locations of them would have been a nice touch. Overall, great space, lots of hot water and very conveniently located in Bellevue - we'll be remembering this one on our next trip in April.

The fascilities were well maintained and the staff was courteous and helpful.

We have stayed here many times and have found it to be an overall good value. Nice choice at breakfast and the rooms are always very clean. Fresh cookies at the check-in desk at night. Only issue is that the AC in the the room is noisy when it cycles off and on, making for a restless night.

Hotel was nice but bed was uncomfortable. For some reason I tossed and turned all night. Air conditioning too noisy and breakfast was horrible. Pancake and waffle batter were flavorless. Coffee was acceptable (bearly). I wouldn't tell you not to come here nor would recommend it. It's just ok even for the affordable price.

I recently stayed at the White House Inn and it was nicer than I expected. My room was a nice size so I really liked that. The bed was not really that comfortable for me so I had trouble sleeping. Also there was a flat sheet over a comforter but I wish their bedding was softer. The staff was ok,they did their job but whenever I went in and out of the hotel there was no one visibly at the front to greet me or anything like that so maybe a little more outgoing hospitality would be nice. The one thing that I really did like was the breakfast and the employee that took care of that. I believe her name was Kang and she was by far the nicest and most outgoing of the employees I encountered. I liked the selection they had for breakfast and really liked how cheery Kang was, she immediately acknowledged me when I walked in and I had a nice chat with her the two times that I had breakfast. You can tell Kang takes pride in her job and I really appreciate that with people. Overall for the value of the room I would recommend it to my friends and family.

This hotel met my expectations and I would recommend it for anyone.

There was an area of the hotel that was being remodeled, but hardly even noticed as the rest of it was very clean, comfortable, and the staff were exceptionally friendly. :)

The room carpet was soaked by the air conditioner. No elevator, outside stairs needs repairs.

Staff very friendly and helpful. I would highly recommend this Hotel!

The theme of this hotel is awesome. Rooms are named after US presidents. We had Lyndon B Johnsons room. We will definately be returning to this hotel in the future.

The hotel was very clean, the staff was very friendly/accommodating, the breakfast buffet was excellent. Provided all additional amenities/room as requested. Beds were very comfortable. Microwave and refrigerator were much appreciated. Special thanks to Mary, Ami, Sherry, Lynn, and Rosa. We plan to stay in the future.

My husband and I chose this hotel after having stayed in another hotel in Council Bluffs and being dissatisfied with it. This hotel, however, is one we would return to. The staff were very friendly, the breakfast was great (including eggs and Belgian waffles with WARM strawberry preserves! The room was large, clean and comfy.

Very comfortable, clean, quiet, with easy access to freeway. Close to Offutt Air Force Base.

Very good, clean and comfortable. Easy access and close to final destination. Great restaurant next door.

Staff was very courteous. The room was very clean and well stocked. The hotel was quiet, even overnight when we expected to be bothered by the train going through nearby as reported in other reviews. We heard one train, sometime after we should have been up anyway. The adjacent restaurant is within walking distance and offers good food at reasonable prices. We were in town to go to the zoo and museum. When we come back, we will stay at this hotel.

We stayed one night with our 2 & 11 yr old children. We weren't aware that there isn't an elevator, which for us wasn't a big problem other than dragging our bags up to our room, but other visitors weren't loving that. It was clean but showed it sage in things like the room door not fitting well and getting stuck so you had to slam it. The breakfast was really nasty with only hard boiled eggs, soggy sausage, waffles were ok, but then just pastries and bagels, cereal. Just good sausage and good scrambled eggs would've been better. We slept fine, but the view was another building and the staff wasn't trying hard to be friendly. Overall, ok for a cheaper than Omaha stay the night before a flight, but that's it. Oh, no pool either. Big bummer there.

Good value, clean room with comfortable bed, decent breakfast. Minor drawbacks: room window did not have heavy curtain to block light from side parking area, and bath room very small but functional.

305 Fort Crook Rd Bellevue NE

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • 24-hour fitness center

Located within 2 miles (3 km) of Fontenelle Forest Nature Center, SureStay Plus by Best Western Omaha South places you within a few miles (5 km) of Sarpy County Museum. This 52-room hotel welcomes guests with conveniences like free breakfast, a 24-hour fitness center, and free in-room WiFi. In central Bellevue, the hotel is also close to Take Aim Indoor Shooting Sports & Training Facility.


Dining

Free hot/cold buffet breakfast is included with your stay and awaits you each morning from 6 AM to 9 AM.


Rooms

SureStay Plus by Best Western Omaha South's 52 rooms are air-conditioned and provide iPod docks, microwaves, and refrigerators. 32-inch flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other amenities include coffee makers, free local calls, and ironing boards.


Property features

SureStay Plus by Best Western Omaha South features a 24-hour fitness center, free WiFi in public areas, and a 24-hour business center. If you plan to drive, free parking is available. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include a computer station, express check-in, and express check-out.

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Queen 2 | Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 2

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

King 1 | Sleeps 2

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 2

Guest reviews for SureStay Plus by Best Western Omaha South

Everyone (5) Couples (11) Business (2) Family (16) Other (3) Friends (1)
4

decent hotel

Everyone

Toilet seat in yhe bathroom room moved around when you sat down. The Friday rate was ridiculous because there was a Warren Buffet Conference in Omaha that weekend.

By on May 12, 2017

Review comment responded on May 21, 2017

It is sad knowing that you were not pleased with your recent stay here at SureStay Plus Omaha South. Your feedback is important to us, I assure you that our management will carefully look into your concern and address accordingly. We hope to have the opportunity of serving you again soon.

4
Everyone

Very nice and helpful staff. Very good breakfast. Hotel was an older hotel but very clean.

By on Apr 4, 2017

Review comment responded on Apr 16, 2017

Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel favorably. Your feedback will be another fine reference for our property. We hope to see you again soon. Kind regards.

5

clean, convenient, understated

Everyone

Pleasant greeting, room was clean and very spacious. Would have liked to have a small club or sofa - there was room - that could be used for relaxing. If I had one complaint it was for the lack of outlets. I wanted to set up my laptop on the table but the nearest outlet was already in use and behind the bed.... I couldn't find the hair dryer so I purchased one. When I went to leave and was checking all the drawers I found the hair dryer - it would have been nice to have been told where it was. A welcome book or guide letting us know all the amenities of the hotel and locations of them would have been a nice touch. Overall, great space, lots of hot water and very conveniently located in Bellevue - we'll be remembering this one on our next trip in April.

By , from Cedar Rapids, IA on Feb 21, 2017

Review comment responded on Mar 1, 2017

We greatly appreciate that you've taken the time to share your thoughts about your experience at our hotel. I am glad that you were pleased and comfort with the accommodation we provided and took note of your approval on the services finding our staff friendly and welcoming. I apologize for the inconvenience however as you were having an issue plugging your computer. Please do inform our staff for your concerns on your next visit, someone will come and assist you promptly. It would be a pleasure to see you again.

5

clean, welcoming and affordable

Everyone

By , from Bellevue, NE on Nov 15, 2016

Review comment responded on Dec 8, 2016

Dear Dave, Thanks so much for the great rating and lovely comment following your stay here in our hotel. Your satisfaction is very important to us, we will do our best to make your next visit a better experience. Kind regards.

4

very nice motel,very quiet and comfortable.

Everyone

The fascilities were well maintained and the staff was courteous and helpful.

By on Sep 26, 2016

Review comment responded on Nov 3, 2016

Dear guest, I am so glad that you enjoyed your stay and that you found the accommodations and service to be satisfactory particularly on the status of clean. Please know that we value your business, we will do our best to make your next visit a better experience. Kind regards.

4

good value

Couples

We have stayed here many times and have found it to be an overall good value. Nice choice at breakfast and the rooms are always very clean. Fresh cookies at the check-in desk at night. Only issue is that the AC in the the room is noisy when it cycles off and on, making for a restless night.

By on Oct 15, 2015

4

a little too out of the way from i80

Couples

Hotel was nice but bed was uncomfortable. For some reason I tossed and turned all night. Air conditioning too noisy and breakfast was horrible. Pancake and waffle batter were flavorless. Coffee was acceptable (bearly). I wouldn't tell you not to come here nor would recommend it. It's just ok even for the affordable price.

By on Jul 26, 2015

4

my review of the best western white house inn

Singles

I recently stayed at the White House Inn and it was nicer than I expected. My room was a nice size so I really liked that. The bed was not really that comfortable for me so I had trouble sleeping. Also there was a flat sheet over a comforter but I wish their bedding was softer. The staff was ok,they did their job but whenever I went in and out of the hotel there was no one visibly at the front to greet me or anything like that so maybe a little more outgoing hospitality would be nice. The one thing that I really did like was the breakfast and the employee that took care of that. I believe her name was Kang and she was by far the nicest and most outgoing of the employees I encountered. I liked the selection they had for breakfast and really liked how cheery Kang was, she immediately acknowledged me when I walked in and I had a nice chat with her the two times that I had breakfast. You can tell Kang takes pride in her job and I really appreciate that with people. Overall for the value of the room I would recommend it to my friends and family.

By on Jan 23, 2015

5

bellevue

BusinessTravelers

This hotel met my expectations and I would recommend it for anyone.

By on Jan 16, 2015

4

excellent value

LGBT

There was an area of the hotel that was being remodeled, but hardly even noticed as the rest of it was very clean, comfortable, and the staff were exceptionally friendly. :)

By on Oct 8, 2014