Candlewood Suites Olive Branch2.5 out of 5.0
Recent guest reviews
I recently stayed at this hotel during a last minute trip. I must say that this was the BEST decision I could have made. The room was clean, spacious and well maintained but my 5 stars goes to the front desk clerk Valerie. She was professional, friendly, and just down right amazing. You wouldn't have know she was working a double shift. She helped me in a stressful time and made me smile. All I can say is Thank you, Thank you, Thank you.
I must say this was best hotel ever!!!! I loved my room and bed so much. After reading comment's I'll be first to admit nothing is ever gonna be perfect. My husband company paid for us to stay there a week. We was truly overwhelmed with all the hotel has to offer. Needless to say if you are looking for great hotel to stay in for long period of time this is by far the best. Only problem I did see was the front desk clerk in the evening was not a happy camper very rude other that that I enjoyed my stay. Will be back
The room is spotless the staff is very helpful Rodney,Mario,and Joshua are very helpful. I average about 10-14 nights per month and left their competitor to start staying there. The rates are very fair
Our second time staying here and as before, excellent! If you've never stayed at a Candlewood you should know this is catered more to extended stays. You don't get maid service every day and there is no breakfast. Now, if you don't need those then great! This location has friendly staff, clean rooms, free guest laundry, a borrow cabinet for borrowing small appliances or games and a small nook filled with a variety of foods and beverage. We've always been happy with Candlewood's and this locations is excellent!
My issue was as a travel nurse, I should have received a better rate after staying for 2 months and had planned to stay for another 2 months. My rate increased and it was a $500- 600 hold on every week. The manager or owner informed me she had a high overhead which as a customer was not my concern. I will continue to stay at other candlewood suites across the country but not this one. At check out after getting a late check out, the housekeeper asked me twice when I was leaving. Rude! The front desk staff were the best!!
It was Very apparent the front desk clerk was not interested in his job; our stay or much of anything when we checked in [read: sorta like pulling teeth - JUST DO IT ALREADY - we're tired and would simply like to confirm our reservation, get a key, etc.] Front Desk staff in the morning was a whole different story. Very congenial, alert and interested. Bed was comfortable; room was clean. Didn't feel Un-Safe, but we didn't leave ANYTHING in our vehicle. The location leaves a little something to be desired. Had a good night's rest at an extremely reasonable price [location, location]. We would stay here again if we had to, but will find a better location next time we're in the area.
This is set up for long term stay so it doesn't have some of the amenities like breakfast and daily housekeeping which was fine and reflected in the price we paid. The king size room was spacious and clean and the shower was terrific. It is pet friendly and they have a dog walking area but unfortunately the doggie bags were empty so we had to use our own. When I informed the front desk he said he didn't even know about the pet area! Hopefully someone will get the word and refill it. The strong door closers on the rooms are a negative. Anyone getting up before you has the door slam on them and wakes everyone around them. We much prefer the doors without this feature in other stays. They are hard to open and negotiate your bags in. This is located in an area of car sales lots which threw us at first, but found it to be very quiet. Down the street is a Chili's and a Charley O's, the second of which we enjoyed for dinner.
We booked a room with 2 beds, and upon early arrival (about 30 min prior to check in) we were told there was only a room with a king bed. We go to the room it smells old, okay fine. Then I check the sofa bed that I am now doomed to and the sheets and pillows are covered with make up. I immediately call the front desk and magically there is now a room available with two beds (how convenient). I go get the keys to the new room and let him know about the dirty sheets. The new room was super clean, smelled fresh, and no carpet (which I loved). But they are only getting an average rating because of the lie about no two bedrooms and literally 3 minutes later one is available and the first dirty room. If you can request a renovated room without carpet I would do that. If you are staying here planning to spend time in Memphis its a 30+ minute drive everywhere and taxis will cost you over $30 one way.
This is a great place if you have a limited budget and need a no frills place to stay for a few days. Room service is offered upon request.(that means they don't clean your room everyday unless you request it. Full kitchen is offered so you can save on food cost. The staff is competent and helpful. There are lots of Restuarants and shopping close by. Memphis is about 6 minutes away.
We were in to repair my father in law's house that uses state farm insurance the room was supposed to be available for up too 23 days but only needed for 7 because he is elderly and can't tote things back and forth and the electric was cut off in half his home over the fact he didn't want to bother the insurance company on the weekend ohh but the insurance and this motel instead of calling and letting one of us know decided to cancel our keys and notify me when we got through with a long days work tring to help him fix a few extra things while the contractors were still there too answer questions I know you're thinking that this is not the motels fault but the best is yet to come they didn't notify not one of us and informed me that we didn't have time for the insurance company to respond if I wanted my stuff out of there I could give them my credit card or two hundred dollars to get it but would not except my father in law's unless we got him up to bring him in to look at lol it was already in his name for the last five days and knew we had already drove over there to get the stupid card she said we needed because it was not in our names lol don't you love when someone could just take a little bit of time to make your day just a tad bit easier then they go out of their way to make it that much harder I've done everything this little girl has done and I can guarantee she did not have to make our day any worse than it had already gone when we got back to our doors locked with a ransom of $200 to get it out unbelievable not only that this place does not even have a pool for $200 and left Grease an inch thick at the back door for over 14 hours waiting for someone to slip as they worked in pipes above our door for 4 days while the floor in the carpet stayed wet and room service every 5 days OMG how many of you can use two towels and 1 washcloths for 5 days $200 and you made it so that we could not even get it reimbursed by the insurance company but being jerks I live in a tourist town that thrives on people coming and going for their income I sure hope people around here read TripAdvisor as well also says full kitchen lol you have to borrow everything up front humorous candlewood check out the definition for hospitality shame on you I ensured her it would be took care of and the noise, water off this week, and disgusting mess the lazy maintenance man left for people to track in nothing here is worth it go somewhere else I promise.t his is no lie the carpet in front of our room buckles up and grease slug down from maintenance there separate guest begged them to clean it lol halfway through the next day before they did when a dog tracked it back in as it ran through it!!
- Free parking
- Fitness center
- Business center
- Laundry facilities
Located within 2 miles (3 km) of Olive Branch City Park, Candlewood Suites Olive Branch places you within a few miles (5 km) of Sky Zone. The 70 rooms at this hotel include kitchens, refrigerators, and microwaves. Cherokee Valley Golf Club is also 2.4 mi (3.8 km) away.
The 70 air-conditioned rooms feature kitchens with refrigerators and microwaves. For entertainment, guests can expect to find cable TV. Other standard amenities include coffee makers, free local calls, and ironing boards.
A fitness center, a business center, and laundry facilities are featured at Candlewood Suites Olive Branch. If you drive, take advantage of free parking. Staff members are on hand to provide dry cleaning/laundry services and a safe deposit box at the front desk. Additional amenities include barbecue grills and a gift shop.
Reviews from Trip Advisor
79% of guests recommend this hotelTotal of 105 reviews