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Recent guest reviews

Great service and very clean.

The staff was very friendly and helpful. The rooms were clean and the decor was very nice. We were traveling with elderly people and standing is difficult for them. Most rooms have a bathtub, but the room we had did not. I would have chosen another room had I known only a shower was available. Could something about the bathroom facilities be added to the description of the room?

Tried to make checkout early difficult. My wife accidentally left a dmgallon ziplock bag of PRESCRIPTION drugs in a drawer. We called as soon as we realized we had left them, but they told us they could not "get the door open to the room", but promised they would calls us back qhen they got it open. Never called back.

Great hotel. A little loud on the first floor with upstairs neighbors and their late night toilet flushing and walking around- but that’s not the hotel’s fault. I would definitely stay here again.

Location is good, not too noisy. Facilty is clean and comfortable. Pool is too small. Price is a bit on the higher level.

The staff was very helpful.

Friendly staff

Room was great, large, clean at check in. Common areas nice. Bathroom fan was so loud it sounded like an airplane engine. If one turned off the fan, the lighting was poor (fan light). Bed was very comfortable. Can't open windows due to highway noise but AC worked OK. My main disappointment was with housekeeping. We were not informed at check in that housekeeping was upon request only. So, day 2 we showered using wet towels that had been on the floor overnight. On day 3, I asked for a room clean at 6:30 AM. We came back to the room for a rest at noon, and the room had not been touched since check in. Not OK for $200 a night. Pool was closed. Manager was very responsive to above feedback. Problem appeared to be due to lack of good communication with housekeeping, and lack of training in problem solving by unsupervised weekend front desk staff. The first response by front desk when presented with a problem, was "this is our busiest weekend" with no attempt at problem solving until suggestions made by guest. Hotel did not appear overly busy; there were no lines at front desk. This was a $80 a night experience, not a $200 per night experience. Poor value for these reasons. Gym is nice. Nice lighting and windows in common areas. No recycling at all---so they appear to toss all those single use plastic, breakfast dishes, newspapers, etc which seems crazy in 2021, but then again this is the culture in Oklahoma.

Cancellation policy is a money grab

The staff was amazing. The room was very clean. The free breakfast was more than what you currently get add any other hotel. We will be staying again!

Great experience!

Exceptionally clean, well appointed, pictures matched reality, staff who went above and beyond to be friendly and accommodating, and a hot breakfast served by a staff member with ppe. The room smelled fresh and clean too, like they have a nice air filtration system. I'm so impressed!

Great place to stay! Friendly staff and clean rooms. Great location too. Right off the highway

Check was annoying. The lady at the desk was outside smoking and was very rude at check in and then 5 minutes later was outside smoking again. Probably not a job for her. The rest of the staff was very friendly and helpful. Especially the ops manager.

It was a great stay. Hotel was clean. Toni checked us in and he was so friendly. I needed a handicap room and he got me one no problem. When we stay in Norman we will stay there again.

Medical Park Pl Norman OK

Hotel highlights

  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Outdoor pool

Located 3.1 mi (4.9 km) from Sooner Mall, Best Western Plus Norman is within a 10-minute drive of Riverwind Casino. This 116-room, 3-star hotel has conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.


Dining

Free buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. For a nice break, mingle with other guests at the free manager's reception.


Rooms

All of Best Western Plus Norman's 116 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect 42-inch flat-screen TVs with digital channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Free newspapers, free local calls, and safes are also available.


Property features

Built in 2016, the brand new Best Western Plus Norman offers an outdoor pool, a 24-hour gym, and free WiFi in public areas. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a meeting room.

Room options

Standard Room, 2 Queen Beds, Accessible, Bathtub

2 Queen Beds | Sleeps 4

Suite, Multiple Beds, Accessible, Kitchen (with Sofabed)

2 Queen Beds and 1 Double Sofa Bed | Sleeps 6

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 2

Guest reviews for Best Western Plus Norman

Everyone (22) Couples (5) Family (17)
5
Partner Couples

Great service and very clean.

By on Mar 18, 2022

Review comment responded on Mar 21, 2022

Thank you for staying with us, we appreciate the feedback!

5
Family

The staff was very friendly and helpful. The rooms were clean and the decor was very nice. We were traveling with elderly people and standing is difficult for them. Most rooms have a bathtub, but the room we had did not. I would have chosen another room had I known only a shower was available. Could something about the bathroom facilities be added to the description of the room?

By on Dec 29, 2021

Review comment responded on Dec 29, 2021

I am so sorry for the confusion, we will take your feedback into consideration. Thank you for staying with us!

3
Family

Tried to make checkout early difficult. My wife accidentally left a dmgallon ziplock bag of PRESCRIPTION drugs in a drawer. We called as soon as we realized we had left them, but they told us they could not "get the door open to the room", but promised they would calls us back qhen they got it open. Never called back.

By on Dec 20, 2021

Review comment responded on Dec 22, 2021

We are so sorry your experience was not a pleasant one. Looking through the lost and found it does look like a zip lock bag with some prescriptions was found. Please reach out to us to retrieve it. I will also make a note for letting everyone know about the situation.

4
Business Business

Great hotel. A little loud on the first floor with upstairs neighbors and their late night toilet flushing and walking around- but that’s not the hotel’s fault. I would definitely stay here again.

By on Dec 15, 2021

Review comment responded on Dec 15, 2021

Thank you for taking the time to review our property. We appreciate your feedback.

4
Family

Location is good, not too noisy. Facilty is clean and comfortable. Pool is too small. Price is a bit on the higher level.

By on Jul 26, 2021

Review comment responded on Jul 26, 2021

Anonymous, thank you for leaving us a review. We're happy to hear you enjoyed the variety of amenities we offer and that the facility met your expectations in how clean our property is. During the summer & travel season most properties rate(s) might increase due to the influx of new guests. If you're ever interested in getting a lower rate, please consider joining our Best Western Rewards program! Thank you for choosing Best Western Plus of Norman.

2
Everyone

By on Jul 12, 2021

Review comment responded on Jul 23, 2021

Thank you for choosing us for your stay. We apologize that your experience was not up to expectations. Thank you for leaving a review.

5
Family

The staff was very helpful.

By on Jun 22, 2021

Review comment responded on Jun 23, 2021

Thank you for your positive feedback. We hope to see you again soon!

5
Everyone

Friendly staff

By on Jun 2, 2021

Review comment responded on Jun 3, 2021

We are very glad to hear you enjoyed your stay with us! Thank you for the positive feedback! We look forward to your next visit.

3
Partner Couples

Room was great, large, clean at check in. Common areas nice. Bathroom fan was so loud it sounded like an airplane engine. If one turned off the fan, the lighting was poor (fan light). Bed was very comfortable. Can't open windows due to highway noise but AC worked OK. My main disappointment was with housekeeping. We were not informed at check in that housekeeping was upon request only. So, day 2 we showered using wet towels that had been on the floor overnight. On day 3, I asked for a room clean at 6:30 AM. We came back to the room for a rest at noon, and the room had not been touched since check in. Not OK for $200 a night. Pool was closed. Manager was very responsive to above feedback. Problem appeared to be due to lack of good communication with housekeeping, and lack of training in problem solving by unsupervised weekend front desk staff. The first response by front desk when presented with a problem, was "this is our busiest weekend" with no attempt at problem solving until suggestions made by guest. Hotel did not appear overly busy; there were no lines at front desk. This was a $80 a night experience, not a $200 per night experience. Poor value for these reasons. Gym is nice. Nice lighting and windows in common areas. No recycling at all---so they appear to toss all those single use plastic, breakfast dishes, newspapers, etc which seems crazy in 2021, but then again this is the culture in Oklahoma.

By on May 18, 2021

Review comment responded on May 19, 2021

First, I would like to thank you for choosing our property for your stay. I do apologize that we did not fully meet your expectations, and will use this as a reference for some training opportunities. It's my understanding that our GM did comp a full night, I hope this gesture helped the overall experience for we would like a future opportunity to host you on your next visit to Norman! Thank you for taking your time to give feedback.

1
Partner Couples

Cancellation policy is a money grab

By on May 18, 2021

Review comment responded on May 18, 2021

I do apologize that our 24 hour cancellation policy inconvenienced you. We will utilize this feedback appropriately. Thank you.

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