Okanagan Seasons Resort2.0 out of 5.0
Recent guest reviews
Our first experience at this hotel wasn't great. Our room was filthy and infested with ants. The microwave, fridge, and cutlery were all filthy. About a year later our friends booked us a room without us realizing it was the same place. Upon arrival we complained about our previous experience and they upgraded us to a huge room for no extra charge. We were very impressed with this. However, fast forward two days. We came back to our room at about 2pm to find a notice on our door to come talk to them. We soon found out that they were kicking us out of our room because they had double booked the room. This all happened three days before Christmas and threw off our entire day's plans. Take your money somewhere else, it'll be worth it.
My husband and I with our son stayed here when my husband worked in kelowna. One of biggest issues is they have very very bad wifi. It has the basic things you need so if you don't want much more than sleep it is ok. Their continental breakfast is very basic. Their advertising of being an "Oasis in kelowna" is definitely not true in my opinion. And they over advertise their indoor pool area, and their "jacuzzi" which is barely warm. It looks dirty and outdated by the pool area. Our room was cleaned everyday which was good. The rooms are definitely outdated. The pillows are not the most comfortable.
We travelled to Kelowna to visit our son that was going to university here and my wife picked this hotel for us to stay in while we are here. Although the rooms are a little tired and could use some modernization, they seemed clean and the bed was pretty comfortable. The room was fully equipped with a complete kitchen, bathroom a "hotel" queen size bed, pull out couch and then a whole seperate second bedroom with a "hotel" queen size bed and a single bed in the room. The grounds are large with two swimming pools and gym. The free continental breakfast was nice. All all, for the price it was a good choice.
You know when you pull up to a hotel and you get this sinking feeling in your gut? This is what happened to me at this hotel. The photos make it look way nicer than it is for sure. I was travelling as a solo female, in town for to write some major exams. The lady at the front desk was quite abrupt, but nice enough until another guest came in and they started yelling at each other which was quite uncomfortable. She then proceeds me to hand me the wifi password/network and on the piece of paper it advises you to not leave valuables in your car (of course), but also not in your hotel room. This is reassuring that feeling I had when I drove up initially. From there I head to my room, trying to stay optimistic. My room smelt horrible, had dirt all over the floor, mould in the grouting of the bathtub, and the bedding was dirty and stained. It was on the corner of two highways (not the best to get last minute studying in) and the TV had 5 channels that didn't work. The room was tiny, and had sliding glass doors, which didn't seem very secure. Everything about it just seemed uncomfortable and unsafe to me. There was a lot of homeless people begging for money on the corner/street around there and a lot of the guests at the hotel looked like they were using something. I scrambled to find another place to stay and ended up on air bnb instead, and left the hotel as quickly as I got there. They let me shorten my stay which was nice, but when hotels.com contacted them they wouldn't confirm that they let me do that, so in the end I ended up paying 200$ to not even stay at this terrible hotel. It is the second worst one I've been to ever. I would maybe stay here if I wasn't alone, but as a solo traveller I did not feel comfortable. Stay elsewhere if you can, the extra money is 100% worth it.
This place is nothing like what you would expect from their online photos, description and name. The buildings are horrid and the most depressing place I've ever stayed. We couldn't bear to be onsite until bedtime. Staff are not in any way friendly or engaging. Located on extremely busy intersection. We were also woken at 7am by some drugged out woman knocking on our door asking to come in!! Pros were the comfortable beds and good showers, price not too bad considering a (extremely basic) continental breakfast is included. Definitely would not stay here again, nor recommend it to anyone. Spend another 20 or 30 bucks and stay somewhere less like a crime scene backdrop
The pictures of the Okanagan Seasons Resort led us to believe that is is dated and tired, but clean and comfortable. We sadly were in a room that was in dire need of a thorough cleaning in addition to some updates. The room was very dirty upon arrival. We found food in the drawers, the wall by the bed was gross, and the plates in the kitchen were very dirty. You need to clean your own plates, but they obviously do not check for cleanliness when they are cleaning the room between guests. The bedding was clean and comfortable, but the carpet was very dirty. We did not have daily cleaning service without specifically requesting it. The frustrating part of the stay was the ants. At times, there were so many ants on the floor that you couldn't walk without stepping on them. If you dropped a crumb, you would find ants swarming it, and carrying it away. We notified the front desk and they said that it happens because it's a ground floor suite, and they gave us an ant killer puck. It didn't work. The reason for ranking this two stars is for the outdoor pool. It was a very nice area to play with a young family. The other guests at the hotel seemed pleased when talking with them. The breakfast was basic, but satisfying. Some of the front desk staff were very helpful and kind however, there was one that simply stated that any issue was, "not my problem." In summary, we would not stay there again. We had low expectations, but were expecting it to be clean an comfortable. The pool area does not make up for the lack of cleanliness and quality service.
I was taken aback by the first sight of the Okanagan Seasons Resort - it looks very old and dated. And we thought it was outside Kelowna - but it is on the corner of two main streets. The room was tired and dated and in need of an update. But our room was very quiet and comfortable. The three of us slept very well. It is now a shock to see how much even basic rooms cost in Kelowna: I saw a story/notice that the average 3-star room in Kelowna costs $196cdn/night! I imagine that other rooms were more noisy....we were on the east side - opposite Hwy 97....and it was quiet.
I prepaid to reserve two rooms @this motel like resort. We checked in late around 11pm.when We got there,we were told that someone checked in under my name and the other room had been cancelled. I asked why this happened. Didn't they verify names before giving out rooms? The staff, her name starting with "ta" said, only customers who stayed with cash, would be required for ID. That's the common practice in this resort. She emphasized that this was from the management. We were shocked by her answer. She didn't apologize for her mistake because she was the one who handled my reservation,giving out my room cancelled my second room, and her attitude was rude. This was the first time I have encountered this problem. I felt unsafe because someone had used my name and they didn't know who they were. Don't recommend to anyone
Upon driving into the parking lot, a feeling of dread came over all of us. This motel is very dated and in dire need of some renovations. It just looks horrible from the outside. That being said, the beds were comfortable and there was a full kitchen in our 2-room suite. Our suite had a closed bedroom with 2 beds (one double, one single) and then a double bed in the living room along with a comfy single sofa bed. The AC worked well, but was only available in the living room. Those in the closed bedroom were a bit warm. The best part of the hotel is the grassy courtyard behind the room, with a large and a pretty outdoor pool. The free breakfast was a nice perk even if it was just cereal, toast, yogurt, and muffins. There were a couple of old half-broken air hockey tables and a lopsided ping pong table as well. Despite its many flaws, it met all our basic needs, and we might even stay here again since the price is right.
Very tired property. Was shocked and disappointed upon arrival and seeing the room. Reception was timely and pleasand. The breakfast room was crowded and noisy but had a good selection of morning breakfast choices.
- Free continental breakfast
- Free WiFi in rooms and public areas
- Free parking
- Outdoor pool and indoor pool
Okanagan Seasons Resort places you within a mile (2 km) of Mission Creek Regional Park and Orchard Park Mall. This 69-room motel has conveniences like free breakfast, an outdoor pool, and an indoor pool. It's near the airport and also close to Capri Mall and Mission Creek Golf Club.
Free continental breakfast is served each morning from 6:30 AM to 10:30 AM.
Okanagan Seasons Resort's 69 individually furnished rooms provide patios, private yards, and refrigerators. 25-inch TVs come with satellite channels, and guests can stay connected with free WiFi. Memory foam beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and desks are also available.
Okanagan Seasons Resort features an indoor pool, an outdoor pool, and a fitness center. You can take advantage of free parking, along with an area shuttle for a fee. The front desk is staffed 24 hours a day to help with luggage storage and securing valuables. Other amenities at this family-friendly motel include a spa tub, free WiFi in public areas, and a seasonal outdoor pool.
Reviews from Trip Advisor
67% of guests recommend this hotelTotal of 173 reviews