Holiday Inn Express And Suites - Vernon2.5 out of 5.0
Recent guest reviews
Stayed one night only - early flight from Kelowna next AM. Easy drive to airport. Quiet comfortable rooms, great bed, OK bath and shower. Nice pool and hot tub on main floor. Usual Holiday Inn xpress breakfast the next morning. Reasonable price.
I stay here a couple of times a year and I have noticed that over time, the staff are not as friendly. I hate going to hotels where the looks i get are as if they are doing me a favour rather than vice versa. Beyond that, I don't have any problems with the hotel. It's not fancy but it's quiet and clean. Rooms are usually good. Beds are comfy. Carpets are fairly clean. My last stay required a room change because water started to pour through an access panel on the ceiling. Thankfully the access panel was over the bathtub. I have a video of it that I like to share. The front desk lady was very accommodating and moved me to an upgraded King room which was nice. Breakfast is usually good but I'm not crazy about the egg/cheese things. They become rubbery. The coffee isn't bad at all.
Loved this place. Very clean and quiet. Rooms are very comfortable. Great business center and staff were extremely friendly. Will be my first choice of hotels when staying in Vernon again. Excellent value for the money!
We stayed for a few days at this hotel and (ultimately) had a nice time. We were a little concerned the first night as we found the previous guest's used bar soap still in the shower. This of course made us suspicious of the entire room's overall cleanliness. Luckily, no other 'surprises' were discovered. The Breakfast Room hours (6am - 10am) could accommodate all guests; the 'Early Risers' AND the 'Sleep In-ers'. The breakfast was good - basic, but varied. Overall, we had a nice stay.
Stayed with kids hockey team for 2 nights. Hotel staff was smart and put whole team in same end on same floor so we didn't disturb other guests. Different good breakfast each morning, friendly helpful staff and kids loved the indoor pool. Thank you!!
Stayed overnight during a road-trip on our way to Vancouver and Victoria. When we arrived, we were greeted by friendly staff, who took immediate care of us, and made sure we knew what amenities they offered, where and when breakfast was, etc. The room was very clean and well-appointed. We took advantage of the fitness room, hot tub and swimming pool. The breakfast was the same kinds of hot foods I've had at other Holiday Inn Express hotels. It was replenished as needed, always fresh, and the breakfast area was clean and just roomy enough to find a small table and enjoy. There are also some restaurants close by - several within walking distance. A Ricky's is right across the parking lot, but there's also fast-food, a Vietnamese place an others very close by. Overall a great choice for a Vernon hotel.
Most staff were good and front desk were great! This is a pet friendly hotel which we really appreciated, thank you! Pet charge was fair and we leave our hotel room very clean with a nice tip for housekeeping as it's only fair when the pet fee is reasonable. Room was nice and clean also on the first floor to make it easy, beds comfy and a great green space for the pups. Price was right as well and this hotel was well on its way to a 5 if it wasn't for 2 lady's in uniform who were standing chatting in the breakfast room (which we didn't use) but they rolled their eyes when we went through the lobby with our dogs. Really? I would stay here again if the opportunity presents itself and the staff who doesn't like dogs should look for work elsewhere I'm sure they would make everyone happier.
Great semi budget place to stay. Rooms are good, reception very friendly especially Theresa. Then breakfast. Ok it's included in the rate but ..... the lady looking after the catering is not friendly. Despite saying good morning. There is poor attention to the coffee creamers but that said the breakfast is not bad in fact it's quite good. Honestly value for money but with a little tlc is good be great value. If you get a good deal take it it's worth the money. Rooms are very good and clean. Just the breakfast whilst"free" could be much better.
This hotel was very nice. Quiet comfortable rooms. Close to many amenities . Staff was very friendly and helpful. Complimentary breakfast is included each morning. I would recommend this hotel to anyone. Pool and hot tub were great,and towels were provided so you didn't have to use the ones from the room. The check in and check out were quick and easy.
We arrived early. Went to the hotel and asked for a early check in. We were accommodated but when we went to the room it was still dirty. Left our bags in the room and went and talked to the cleaners told her we would be back. Came back an hour later room was ready. Put suitcase on the bed because my husband had to change to go golfing. Bed broke. Opened the curtains maple bugs in the room(screen did not fit the window so they were getting in). I went and spoke to the manager he came up to see the issues. Within 10 to 15 min he got us a new room and helped me move the luggage over. After that it was smooth sailing, nice room, friendly staff at the front desk. Very quite hotel which was nice. We would stay again if we were back in the area. Thanks for the peaceful relaxing weekend.
Holiday Inn Express And Suites - Vernon places you within a leisurely stroll of Village Green Mall and Village Green Centre. This 85-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi. It's in central Vernon and also close to Kalamalka Lake Provincial Park and Polson Park.
Start your day off right with a free hot/cold buffet breakfast, served each morning from 6 AM to 10 AM.
All 85 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect 37-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other standard amenities include free newspapers, free local calls, and ironing boards.
Guests staying at Holiday Inn Express And Suites - Vernon enjoy an indoor pool, a fitness center, and a spa tub. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include free WiFi in public areas, 2 meeting rooms, and a 24-hour business center.
Reviews from Trip Advisor
71% of guests recommend this hotelTotal of 198 reviews