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Best Western Inn At Penticton

2.5 out of 5.0

Recent guest reviews

We booked this hotel 6 months in advance as we were attending the Scotties Women's curling championship and wanted a place that was pet friendly. Overall the experience was good but the initial check in was not. Our room was ready and we had advised the hotel via phone we were bringing a dog. The large sign out front says Pet Friendly. We went in to register bringing along our miniature schnauzer on a leash. The first curt comment we heard was "Dogs are not allowed in the lobby", not a pleasant start. We have traveled for 10 years with a pet and stay at various Best Westerns a dozen times a year and have never been greeted like this. How are you supposed to know this rule without first checking in? After this unpleasant start all went well. The room was fine and clean. The other staff were pleasant. The breakfast was good with plenty of variety. The hotel is older and you can hear the people above you walking around but it was not unpleasant.

Units are clean and nice. Good Space in queen bed unit. Like bathroom being away from bed area. Noise does travel from below. (Some guest when out side are noise. Staff did deal with it very wel) Staff are excellent.

The room could stand a good cleaning. Very noisy, The room we were given was a part of adjoining rooms,all movements, conversation could be heard from the next room, Heat setting did not reflect the actual temperature in the room.bed gave me a sore back. We have stayed at Best Western many times over the years so this is a comparison to other BW Inns .

Booked a two room suite for 9 days, through Best Western online . Indicated that I was bringing my dogs. When I arrived I was told the fee for dogs was $20/day/dog. At this rate I would expect consierge service for my dog...maybe frequent baths and pedicures.But alas that was not the case. I was warned that if my dogs were ever alone there would be an additional $75 charge for each and every occasion. I told the check in desk that an adult would be with the dogs 24/ had no affect on their rules. I believe this pet surcharge is excessive....I stayed at a Hilton Inn Edmonton and the fee was $50 for the entire length of stay. Needless to say I will never enter their lobby ever again.

This is a motel with all rooms accessible from the outside. The rooms were clean, comfortable and quiet. Staff were very friendly and helpful. The included breakfast was good, but one had to go outside to reach the dining room.

Rally great, friendly staff. Very clean property. Room was small but recently upgraded. Really good value for the money. Breakfast was good and the breakfast room was spotless with fresh food. Would stay here again.

I needed a place to rest for a couple nights but also at a great rate. I am really glad to have chosen the best western. Very friendly lobby staff.The hotel at this time of year was not too busy so very restful and the free full breakfast in the morning made each day start out just right with a big screen TV to catch up on the news from 7am-10am. We had a king sized bed nice clean linen sheets and lotsa pillows and a big screen TV. The fridge in the cupboard underneath nice and cold. I liked that the best-western is eco-friendly and check-in and check-out was very easy as you can do it online before you get there to make it faster. Free wifi very fast and many channels and movies to choose from. Walmart close by 2 min drive and close to Skaha lake. Definitely will suggest as a place to stay for a hotel in Penticton.

This hotel has rooms which have been updated, and everything in and outside seems to be keep up. The free breakfast was convenient and the hotel is just minutes from shopping and restaurants and just a few minutes more to down town.

We stopped in Penticton because of snow. The woman at the desk was very pleasant and helpful—same with the one in the morning. The breakfast was very good. There were no near restaurants to walk to for dinner—we had had enough of driving.

Waffle makers are excellent! Meat with breakfast changed during our stay so we were not bored. Attentive kitchen staff kept things stocked and clean. There is a pool / hot tub in a separate building. Was too cold (end of December) to walk outside to / from room and pool building. However, it looked nice...

3180 Skaha Lake Rd Penticton BC

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool and indoor pool

Within a short walk of Skaha Beach, Best Western Inn At Penticton is within 2 miles (3 km) of Okanagan Amusements. This 64-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and an indoor pool. It's also close to Penticton Museum and Archives and Penticton and Wine Country Visitor Center.


Free hot/cold buffet breakfast is included with your stay and awaits you each morning from 7 AM to 10 AM.


All 64 air-conditioned rooms feature microwaves, refrigerators, and coffee makers. 42-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Free newspapers, free local calls, and ironing boards are also standard.

Property features

Guests staying at Best Western Inn At Penticton enjoy an indoor pool, an outdoor pool, and a spa tub. A stay here includes free parking. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and concierge services. Additional amenities include free WiFi in public areas, a business center, and a seasonal outdoor pool.

Room options

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Full 2 | Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Queen 2 | Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

72% of guests recommend this hotel

Total of 665 reviews