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Reviews

4.1 / 5Very Good
37 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Business Services

Map

What's nearby

  • Popular Location
    Nuestra Senora de la Soledad Basilica
    4 min walk
  • Popular Location
    Benito Juarez Market
    7 min walk
  • Popular Location
    Museum of Oaxacan Painters
    9 min walk
  • Airport
    Oaxaca, Oaxaca (OAX-Xoxocotlan Intl.)
    10 min drive

Book online or call:

1-844-663-2276

Your dates need to occur after 2020-02-29. Try updating your dates to see prices for your trip.

    About this area

    Oaxaca

    Hotel Santa Helena Plaza is located in Oaxaca's Centro neighborhood. Zocalo Square and Oaxaca Cathedral are notable landmarks, and travelers looking to shop may want to visit Benito Juarez Market. Looking to enjoy an event or a game while in town? See what's happening at Auditorio Guelaguetza or Technological Stadium of Oaxaca.

    Popular Location

    What's nearby

    • Nuestra Senora de la Soledad Basilica - 4 min walk
    • Benito Juarez Market - 7 min walk
    • Zócalo - 8 min walk
    • Zocalo Square - 8 min walk
    • Museum of Oaxacan Painters - 9 min walk

    Getting around

    • Oaxaca, Oaxaca (OAX-Xoxocotlan Intl.) - 22 min drive

    About this property

    Hotel Santa Helena Plaza

    This hotel features an outdoor pool, a 24-hour front desk, and a computer station. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a TV in a common area, and a front-desk safe are onsite. All 30 rooms offer free WiFi, flat-screen TVs with cable channels, and free bottled water. Showers, phones, and free toiletries are among the other amenities that guests will find.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and transportation

    Free self parking

    Things to do

    Outdoor pool

    Family friendly

    Outdoor pool

    Conveniences

    Front-desk safe
    No elevators

    Guest services

    24-hour front desk
    Daily housekeeping
    Luggage storage
    Tour/ticket assistance

    Languages spoken

    Spanish

    Business services

    Computer station

    Outdoors

    Terrace

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    In-room accessibility
    Wheelchair accessible (may have limitations)

    More

    Designated smoking areas
    TV in lobby

    Room amenities

    Bathroom

    Free toiletries
    Shampoo
    Shower
    Soap
    Toilet paper
    Towels

    Entertainment

    Cable channels
    Flat-screen TV

    Food and drink

    Free bottled water

    More

    Iron/ironing board (on request)
    Phone
    4.1

    Very Good

    5 - Excellent
    10
    4 - Good
    21
    3 - Okay
    6
    2 - Mediocre
    0
    1 - Poor
    0
    4.5
    Cleanliness
    4.2
    Service and Staff
    3.6
    Amenities
    4.0
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    They are very clean. Also room is very big. Bed is old.

    Stayed 1 night in Feb 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    ER LOCATION FOR DIA DE LOS MUERTOS

    PERFECT LOCATION to celebrate Dia De Los Muertos. Far enough away from the celebration to get adequate sleep.

    Stayed 3 nights in Nov 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 3 nights in Oct 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, room comfort

    Nice place to rest

    Clean,basic but nice place, there are regulations for use of pool but do not follow it, parking is reduced when it is full you can not leave if you do not remove the cars from the passage, lack of additional service like coffee maker, no air conditioner.

    Stayed 2 nights in Oct 2019

    3/5

    • Liked: Cleanliness
    • Disliked: Staff & service

    I loved that they had a pool, but it was ambient temperature and too cold to swim. The reclining chairs around the pool were a lovely touch, however they were in disrepair. The hotel overall is a beautiful property but there were areas that could have been better maintained. We had not the best experience with the service in that the night staff is totally disconnected from the day staff. It appears the hotel is looking for additional personnel, and I’m assuming that they know that this is an issue. The Internet service is absolutely unreliable no matter where you go. Night staff did not know how to reset the Internet modem/router.

    Stayed 2 nights in Apr 2019

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