The front desk people were very impatient and rude.
Just a few minutes walk to Waikiki Beach, restaurants and entertainment, very clean, great amenities, valet parking and a Great pool and spa.
Good pools, hot tub. Excellent location. Hotel parking is valet-only and seems pretty expensive, but hotel and valet staff were expedient and professional.
Location was great The staff was awesome The picture of the room did not come close to what the room looked like or the size.
Close to Waikiki beach
My pillow was stained like the map the island of Hawaii , so disgusting, the wall behind the picture that hang on the top of the bed full of dusty and the rooms absolutely to small n bathroom if you big n tall just prepare you are not gonna fit in, overall poor quality n Marriott need to do something with it
The property looked nothing like the pics was old and ran down paid 48 per night for valet
The hotel was not was expected the shower is small the room is small. The parking expense was ridiculous.
Nothing unique about the property it’s in a great location. We stayed on the 8th floor and street noise was almost a problem at night. Due to the C19 restrictions the day to day operations were somewhat limited.
Room was not clean. Hotel is noisy due to thin walls and door gap.
It was fine. It was for a quick trip so we didn’t need much.
All of the staff at this property were friendly and helpful. They ensured we were having an enjoyable stay and accommodated any requests we had.
Beautiful well kept, friendly staff and prime location.
Small room but works for a couple. Doors slam hard and you can hear anytime someone leaves their room.
When you walk into this hotel, the smell is astounding. They have the entire lobby continuously smelling like Hawaiian flowers or something similar. The rooms were amazing, simple and clean. The only thing was the bathroom looked beat up. Patches in the walls that weren’t done very well. The cheapest shampoo and conditioner, tiny bottles. No fan to take all the humidity out, and no hair dryer. By the beach and no hair dryer. Kind of disappointing
The property was very nice once we were moved into the main building for our suite. I guess because I booked through Orbitz we were put into a different tower with an outside door of the room , not the main building with a door into an enclosed hallway. We made a fuss and were finally changed. The staff from the desk people to the maids were the nicest I have ever encountered! Every day if we walked by someone they would yell,”Aloha,” and ask about your day. Incredible!
Fast check in and check out! It was loud staying in Waikiki, but that is to be expected when you’re in the middle of it all! Overall, my Mother, Sister, and I enjoyed our stay!
Located in Waikiki, Courtyard by Marriott Waikiki Beach is within a 5-minute walk of popular attractions such as Waikiki Beach Walk and International Market Place. This 404-room, 3-star hotel welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and a coffee shop/cafe.
Get a pick-me-up at the coffee shop/cafe.
Guests can expect free WiFi and 42-inch flat-screen TVs with cable channels. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include balconies, refrigerators, and coffee makers.
Guests of Courtyard by Marriott Waikiki Beach have access to a full-service spa, 2 outdoor pools, and a 24-hour gym. Valet parking is available for USD 58.00 per day. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this spa hotel include free WiFi in public areas, a spa tub, and a 24-hour business center.
The front desk people were very impatient and rude.
Aloha Kathleen,Mahalo for choosing Courtyard by Marriott Waikiki Beach. We're so thrilled by your perfect rating. We had a great time hosting you, and we're excited to host you again in the future.Mahalo,Guest Service Manager
Aloha Stephanie,Mahalo for choosing Courtyard by Marriott Waikiki Beach. We're so thrilled by your high rating. We had a great time hosting you, and we're excited to host you again in the future.Mahalo,Guest Service Manager
Just a few minutes walk to Waikiki Beach, restaurants and entertainment, very clean, great amenities, valet parking and a Great pool and spa.
Aloha Wynn,Mahalo for choosing Courtyard by Marriott Waikiki Beach. We're so thrilled by your high rating and we're also glad you enjoyed our convenient location, cleanliness, and excellent amenities. We had a great time hosting you, and we're excited to welcome you again soon. Mahalo,Guest Service Manager
Good pools, hot tub. Excellent location. Hotel parking is valet-only and seems pretty expensive, but hotel and valet staff were expedient and professional.
Location was great The staff was awesome The picture of the room did not come close to what the room looked like or the size.
Close to Waikiki beach
My pillow was stained like the map the island of Hawaii , so disgusting, the wall behind the picture that hang on the top of the bed full of dusty and the rooms absolutely to small n bathroom if you big n tall just prepare you are not gonna fit in, overall poor quality n Marriott need to do something with it
The property looked nothing like the pics was old and ran down paid 48 per night for valet
Aloha, Thank you for staying with us and for your feedback. We will share your comments to the management team. We apologize that parking rate was too high due to the limited space in Waikiki. There are street parking available in the area and a really good public transportation as an alternative option. Mahalo!
Yanhong, it's unfortunate to hear about your less than favorable interaction. It's important to us that all guests are treated with warmth and respect by our team members. For any shortcomings in that regard, understand it’s not the experience we aim to provide. We will discuss this matter with our team to ensure improved service. We hope for the opportunity to serve you better in the future.