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Waikiki Resort Hotel

3.5 out of 5.0

Recent guest reviews

Room was a little small for four people, (including 2 teenagers, however was adequate. Pool was very nice. close to the beach.

Loved the service,very knowledgeable and courteous.

Friendly and helpful front desk staff but the carpets, rooms need updating. There is also an extra 15 USD amenities charge that they add that was not listed in the reservation.

Nice, decent hotel, close to the beach. Staff seemed friendly. Housekeeping was great. Whatever you need they will help you with, including recommending places to go. Everything is close by. The location of the hotel is convenient, you can go to the beach, zoo, or just go check out the restaurants. Overall, nice experience.

There was always someone to help. Housekeeping didnt bother you if you decided to go a day without having your room done.

Room pictures is not like what I see you posted.. the room is small and noise from construction. My kids and also myself can't sleep

It was fine. Only stayed a night. Clean a block from the beach. Mcdonalds 1/2 block from the front. A convenient spot.

I love this hotel. The location is super convenient to the beach and shopping and the staff is amazing. The open air lobby is beautiful and the rooms are spacious and clean. They do offer parking so if you have a rental it's easier to have a spot. The hotel has a pool but being so close to the beach you really don't need it. They have so many great amenites right on hand. I have to say the staff really makes the difference. Brandon and the rest of the staff are amazing!

The Staff went out of their way to make my stay excellent. The hotel is one block from the best beach on planet earth!!! The hotel had everything I need. I was very happy. I would say that there is an extra fee per day. The hotel breakfast is fantastic but it is not included in the daily fee. The carpets were old and there is a lot of street noise. That didn't stop me from having an excellent experience. The city view was way better than I expected on the upper floors you can see the mountains and sunrise!!!

We had a great experience at the hotel. We have a toddler and our first room had a small stand up shower. I was debating whether to see if we could change rooms or not and before I called, the assistant manager called me to see if everything was okay. I told him the issue and the same day was able to change rooms for us. The all of the staff was friendly and helpful. The only thing that was a "negative" would be that the hotel is a little outdated. The location is great! A 2 min walk to the beach and all of the Waikiki restaurants and shopping centers are very close. We will definitely stay here again due to the courteous staff and location.

Very pleasant. Nice accommodation. Not much of a view but we didn't come to Hawai'i to stay in the room and look out. I would stay there again.

staff was unaccommodating to the point of rude. room was dated and worn and not very clean the bathroom was tiny.

Central location with plenty of beach, restaurants and shopping within walking distance. Hotel staff was pleasant and accommodating. Bathroom sink was tiny and barely usable. Bed was comfortable. Try not to get a room next to the elevators as it is rather noisy.

Was last minute & turned out great. Staff were quite helpful. I liked the towel check out for the beach

First, the positives. The location was ideal, one block from Waikiki beach, near shops and restaurants and within walking distance of the zoo and aquarium. I even found a rental car agency one block away. The room itself was clean and neat if a little dated. The staff was a mixed bag. Whenever I asked for beach towels or bath towels housekeeping was fast and attentive. At the front desk we dealt with one person who seemed indifferent about everything and a woman who was super pleasant but didn't reset our room keys when we paid for late checkout. As a result we were locked out of our room for a short time. Overall we had a positive experience. The best part was the location.

Everything was wonderful until we rented a car and had to pay $25 a night for parking at the hotel. Very disappointing

I like the hotel, specially its really close to the beach. But Bathroom is really small. Overall experience was good.

Aside from the location (close to the beach, restaurants, shopping), this was the worst hotel I've stayed in. The room was so outdated and needed major updates. It's was also paper thin, you can hear everything on the street and everybody outside in the hall.The drain was clogged in our bathtub, and the shower head was coming lose from the wall. The carpet and curtains were dirty. The charging outlets were taped to the table and even that came lose. The room smells of mold and you can smell the smoke from the Korean BBQ restaurant from the second floor, and we're at the 10th floor! The parking space was a hoot to park at, so small and crammed packed and they charged you an arm and a leg to park there. One thing I liked was the help desk when we checked in. George was really friendly and helpful, with good advice what to do and where to go. That's the only thumps up I'll give. If you have a choice, I wouldn't stay here. Sure it's convenient, but not worth the price you'll pay.

Hotel was a little old and small, but was a good choice. The only complaint I have is my sport bras which were hung on the hook with my towel, were left on the floor by housekeeping one day as they replaced the hung towel. Housekeeping staff was nice, I imagine this was just an overlooked error on their part. Other than that, I would definitely stay here again.

2460 Koa Avenue Honolulu HI

Hotel highlights

  • Walking distance to Honolulu Zoo and Waikiki Aquarium
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

Waikiki Resort Hotel places you in Waikiki, within a leisurely stroll of popular sights such as Honolulu Zoo and Waikiki Aquarium. This 3.5-star hotel has 275 rooms and welcomes guests with 2 restaurants, an outdoor pool, and free in-room WiFi. It's in central Honolulu and also close to Diamond Head and University of Hawaii at Manoa.


Dining

This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Get an energy boost at the coffee shop/café, or grab a drink at the bar/lounge. Start each morning off right with buffet breakfast served for a fee.


Rooms

All of Waikiki Resort Hotel's 275 air-conditioned rooms provide furnished balconies, refrigerators, and coffee makers. 32-inch LCD TVs come with cable channels and DVD players, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Safes, phones, and ironing boards are also available.


Property features

At Waikiki Resort Hotel, guests have access to an outdoor pool, free WiFi in public areas, and 2 meeting rooms. Self parking is offered for USD 25.00 per day. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a business center, free newspapers, and laundry facilities.

Room options

Superior Room, Partial Ocean View

Full 2 | Sleeps 4

City Room, City View

Full 2 | King 1 | Sleeps 4

Deluxe Room, Corner

King 1 | Sleeps 4

Superior Room, Ocean View

Full 2 | King 1 | Sleeps 4

Guest reviews for Waikiki Resort Hotel

Everyone (30) Couples (35) Business (5) Family (46) Friends (4) Other (17)
3
Families

Room was a little small for four people, (including 2 teenagers, however was adequate. Pool was very nice. close to the beach.

By , from Nebraska on Jul 17, 2017

Review comment responded on Jul 19, 2017

Aloha Grandma and thank you for your review! We are very happy to know that you and your family enjoyed your stay with us and that you took full advantage of our property's central location in the heart of Waikiki! We hope to have you back again soon! Sincerely, Guest Relations Waikiki Resort Hotel

4

close to beach.

Everyone

Loved the service,very knowledgeable and courteous.

By on Jul 11, 2017

Review comment responded on Jul 13, 2017

Aloha and that you for your wonderful review of our staff! We are happy that we were able to make your stay so special. Mahalo nui loa!

3

needs updating

Everyone

Friendly and helpful front desk staff but the carpets, rooms need updating. There is also an extra 15 USD amenities charge that they add that was not listed in the reservation.

By on Jul 5, 2017

Review comment responded on Jul 8, 2017

Aloha and thank you for your review and comments! We are glad that our staff and location helped make your stay with us special and we hope that you will join us again in the future! Mahalo nui loa!

4

nice hotel, close to the beach

Everyone

Nice, decent hotel, close to the beach. Staff seemed friendly. Housekeeping was great. Whatever you need they will help you with, including recommending places to go. Everything is close by. The location of the hotel is convenient, you can go to the beach, zoo, or just go check out the restaurants. Overall, nice experience.

By on Jul 4, 2017

Review comment responded on Jul 6, 2017

Aloha and thank you for your wonderful review! We are very happy to know that you enjoyed your stay with us and we hope that you will join us again soon! Sincerely, Guest Relations Waikiki Resort Hotel

4
Everyone

There was always someone to help. Housekeeping didnt bother you if you decided to go a day without having your room done.

By , from K on Jul 3, 2017

Review comment responded on Jul 5, 2017

Aloha kay, Thank you for your review! We are so glad tho know that our staff took good care of you during your stay and we hope that you will join us again soon. Mahalo nui loa!

2

the hotel room

Everyone

Room pictures is not like what I see you posted.. the room is small and noise from construction. My kids and also myself can't sleep

By on Jul 3, 2017

Review comment responded on Jul 5, 2017

Aloha and thank you for your review and comments. We are very sorry to hear that you and your family were not able to get enough rest during your stay with us. We hope that you enjoyed your time in Waikiki. Sincerely, Guest Relations Waikiki Resort Hotel

4
Everyone

It was fine. Only stayed a night. Clean a block from the beach. Mcdonalds 1/2 block from the front. A convenient spot.

By on Jun 27, 2017

Review comment responded on Jun 29, 2017

Aloha and thank you for your review and comments! We are so glad that you enjoyed our property's central location in the heart of Waikiki and we hope to have you back again soon! Mahalo nui loa!

5

great hotel location and staff

Everyone

I love this hotel. The location is super convenient to the beach and shopping and the staff is amazing. The open air lobby is beautiful and the rooms are spacious and clean. They do offer parking so if you have a rental it's easier to have a spot. The hotel has a pool but being so close to the beach you really don't need it. They have so many great amenites right on hand. I have to say the staff really makes the difference. Brandon and the rest of the staff are amazing!

By , from Los Angeles, CA on May 31, 2017

Review comment responded on Jun 7, 2017

Aloha HapyShpr, We sincerely appreciate your thoughtful review and comments! We hope that you will join us again on your next trip to Waikiki! Sincerely, Guest Relations Waikiki Resort Hotel

5

really great stay

Everyone

The Staff went out of their way to make my stay excellent. The hotel is one block from the best beach on planet earth!!! The hotel had everything I need. I was very happy. I would say that there is an extra fee per day. The hotel breakfast is fantastic but it is not included in the daily fee. The carpets were old and there is a lot of street noise. That didn't stop me from having an excellent experience. The city view was way better than I expected on the upper floors you can see the mountains and sunrise!!!

By , from Denver, colorado on May 22, 2017

Review comment responded on May 25, 2017

Aloha Ben, Thank you for your wonderful review of our Waikiki Resort Hotel! We are so happy to hear that you enjoyed your stay with us and we hope to have you back again soon! Sincerely, Guest Relations Waikiki Resort Hotel

4

close to beach, friendly staff, little outdated

Everyone

We had a great experience at the hotel. We have a toddler and our first room had a small stand up shower. I was debating whether to see if we could change rooms or not and before I called, the assistant manager called me to see if everything was okay. I told him the issue and the same day was able to change rooms for us. The all of the staff was friendly and helpful. The only thing that was a "negative" would be that the hotel is a little outdated. The location is great! A 2 min walk to the beach and all of the Waikiki restaurants and shopping centers are very close. We will definitely stay here again due to the courteous staff and location.

By , from MD on May 17, 2017

Review comment responded on May 20, 2017

Aloha Kim, Thank you for your wonderful review! We are so glad to hear that our manager was able to accommodate your room change and that you found our staff to be friendly and helpful! We hope that you will join us again next time you are in Waikiki! Mahalo nui loa!