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OHANA Waikiki East by Outrigger

3.0 out of 5.0

Recent guest reviews

The room was clean. View on the 14th floor was good. A little outdated in the lobby. What will make me stay at this hotel again is the hospitality we received throughout our stay. Tracy at the lobby front desk was friendly and welcoming. We appreciated her helpful advice and information.

The hotel was reasonable. The staff were very pleasant and helpful. Only issue was small shower with a door opening of only 15"!

We have been staying in this hotel for over five years now, twice a year at times. Very convenient to all areas in Waikiki. Staff are very professional, pleasant, accommodating and warm. They treat us as family when we stay there. The hotel is old but everything is within reach, few steps to the beach, next door to International Market, very close to the police station, there is a supermarket across the street besides the famous ABC stores, there is a catholic church three blocks down the main thoroughfare if you are one, there are fast food places in the area as well as fine dining restaurants. What else can you ask for. It is not a luxury hotel but it fits us perfect for our needs. There is a free bus ride to Ala Moana Shopping Center and back by showing the hotel key to the bus driver. Resort fees are cheaper than other hotels. We love to stay in this hotel for its convenience.

I always choose the economical rooms at this hotel since we spend so little time in the room. It's been comfortable in the past. This visit though, the room was less than half the size of others we've stayed in there; you could scarcely turn around with two people in it. There were NO electrical outlets in the bathroom, under the desk, or anywhere that didn't have the TV or lights plugged in already, and those were behind the furniture. Where were we supposed to plug in a laptop or a phone charger??!!

We're so close to all stores and all the tourists places. The free shuttle we got from the the hotel made it so easy to go to places.

Great staff. Close to waikiki beach. They offer hospitality room after check out. They are able to hold your luggage after check if needed. Only down side was that I was given a very small room for my stay. Can't take a shower without touching the walls. Felt very crammed. Overall, everything else was great.

my time there was nice, needs ice machines on all floorsconven

It was the worst check in ever. After a flight being canceled a rental car break down, meeting your front desk people was the worst of a bad day. When you're not a tourist, you don't need the speech. Sometimes actual business stay at your hotel, and your front desk needs to act like it.

Lots to do in the area--shops and restaurants are great surrounding the hotel.

We stayed two nights as a stop over before heading to Maui.We walked the short block or so to Waikiki beach for a swim and views of the sunset. We had delicious paella from a street vendor just across the way from the hotel. The city buses run right by one side of the hotel and we used the #2 bus to get to the Holo,ulu Museum of Art which is quite impressive.

Excellent experience. We stayed 7 nights and loved.

Excellent location. We had a room with kitchenette which helped out lowering dining out cost for 8 days of travelling.

If you're just looking for a last minute place to sleep and shower it's there A/C stopped working my first night got moved and that one stopped too the hotel is ok not the best. I'd try somewhere closer to the beach

Close to beach, restaurants, shopping. Friendly staff, clean rooms, comfortable beds

Booked economy room, upon arrival was upgraded to literally the best room in the hotel: top floor ocean view suite! Our flight left at night so we asked to book the room for that day at the same price and were able to do so. I have stayed at this hotel on and off for the last 14 years and have always had a good experience.

We had a very small room, corner room and smaller than the standard. The facility was kind of old and the sheets doesn't look too clean. The location was excellent though.

very nice, but do not take a room ending in 00. They share a wall with the elevator and are noisy, we had to switch rooms the first night.

No FOX SPORTS TV in room, had to go to lobby to see Dodger games (didn't like that). When we arrived from airport, were taken to Hotel ( outrigger east) driver took us to wrong hotel ( outrigger west) said that's how Orbitz had booked it. We told him we were in outrigger east. he took us there afterwards. Told us we would have to call Orbitz to change location when pickup return to airport at end of vacation. We called , but there was to much trouble changing location pickup, We walked to original drop off location to return to airport. they said it was Orbitz fault. WE DIDN'T LIKE THAT, would appricate compensation, like free trip back to OAHU, OK?

We enjoyed our stay, friendly staff, close to beach shopping and dining and entertainment. Also afordable.

The A.C wasn't strong enough, we were pretty hot all night.The mini fridge wasn't cold. The bathroom didn't have enough towels. The carpet was dirty. I was very disappointed in the cable as well. The lady at the front desk was sweet when we checked in!

150 Kaiulani Ave Honolulu HI

Hotel highlights

  • Walking distance to Honolulu Zoo
  • Onsite dining
  • Outdoor pool
  • Fitness center

Located in Waikiki within a short walk of Honolulu Zoo, OHANA Waikiki East by Outrigger is within a mile (2 km) of other popular sights such as Waikiki Aquarium. This 3-star condo property welcomes guests with 441 rooms and conveniences like an outdoor pool, a fitness center, and a spa tub. In the historical district, it's also near University of Hawaii at Manoa and Diamond Head.


Dining

This condo is home to 2 onsite restaurants, perfect for a quick bite to eat. Entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. Start your day off with buffet breakfast, available for a fee.


Rooms

All of OHANA Waikiki East by Outrigger's 441 condos are air-conditioned and have an array of amenities, including refrigerators, coffee makers, and free newspapers. LCD TVs come with cable channels and pay movies, and guests can stay connected with WiFi. Bathrooms offer hair dryers and free toiletries. Free local calls, video-game consoles, and safes are also standard.


Property features

Guests of OHANA Waikiki East by Outrigger have access to an outdoor pool, a fitness center, and a spa tub. Self parking is offered for USD 30 per day. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include WiFi in public areas, 2 meeting rooms, and conference space.

Room options

Room, 1 Bedroom, Kitchenette, Partial Ocean View

Full 2 | Sleeps 4

Room, 1 Bedroom, Kitchenette

Queen 1 | Sleeps 4

Room, 2 Double Beds, View (Waikiki View)

Full 2 | Sleeps 4

Room, 2 Double Beds, Accessible, View (Waikiki View)

Full 2 | Sleeps 4

Guest reviews for OHANA Waikiki East by Outrigger

Everyone (24) Business (12) Couples (50) Family (35) Other (16) Friends (11)
4

friendly and helpful staff

Everyone

The room was clean. View on the 14th floor was good. A little outdated in the lobby. What will make me stay at this hotel again is the hospitality we received throughout our stay. Tracy at the lobby front desk was friendly and welcoming. We appreciated her helpful advice and information.

By , from Portland, Oregon on Oct 12, 2017

Review comment responded on Oct 14, 2017

Thank you John for your comment regarding our front desk staff. It is good to read that you found Tracy very friendly and welcoming. This is one of our most important goals. We look forward to welcoming you back in the future. Island Regards,

3

average

Everyone

The hotel was reasonable. The staff were very pleasant and helpful. Only issue was small shower with a door opening of only 15"!

By , from Colorado Springs, CO on Sep 11, 2017

Review comment responded on Sep 14, 2017

Aloha Wes, Mahalo for your review and 3 star rating it is greatly appreciated. Island Regards,

5

convenient and family type hotel

Everyone

We have been staying in this hotel for over five years now, twice a year at times. Very convenient to all areas in Waikiki. Staff are very professional, pleasant, accommodating and warm. They treat us as family when we stay there. The hotel is old but everything is within reach, few steps to the beach, next door to International Market, very close to the police station, there is a supermarket across the street besides the famous ABC stores, there is a catholic church three blocks down the main thoroughfare if you are one, there are fast food places in the area as well as fine dining restaurants. What else can you ask for. It is not a luxury hotel but it fits us perfect for our needs. There is a free bus ride to Ala Moana Shopping Center and back by showing the hotel key to the bus driver. Resort fees are cheaper than other hotels. We love to stay in this hotel for its convenience.

By , from California on Aug 29, 2017

Review comment responded on Aug 31, 2017

Aloha Roma, Mahalo for your five star review! It was wonderful to read all the fantastic things you had to say about our hotel! Great descriptions about everything. We appreciate your detailed feedback as will others. Thank you so very much for your recommendation. We look forward to welcoming you back for your 6th visit with us! Island Regards,

2

watch out for the economy rooms

Everyone

I always choose the economical rooms at this hotel since we spend so little time in the room. It's been comfortable in the past. This visit though, the room was less than half the size of others we've stayed in there; you could scarcely turn around with two people in it. There were NO electrical outlets in the bathroom, under the desk, or anywhere that didn't have the TV or lights plugged in already, and those were behind the furniture. Where were we supposed to plug in a laptop or a phone charger??!!

By , from Papaaloa HI on Aug 28, 2017

Review comment responded on Aug 31, 2017

Aloha and mahalo Momi for taking the time to rate and review our hotel. We value your feedback and thank you for bringing up your concerns about your recent stay with us. Please accept our apologies as we continue to improve our product and services.We sincerely hope you will choose to stay with us again in the future. Island Regards,

5

nice hotel close to the beach.

Everyone

We're so close to all stores and all the tourists places. The free shuttle we got from the the hotel made it so easy to go to places.

By on Jul 2, 2017

Review comment responded on Aug 4, 2017

Aloha and Mahalo for your five star review! It is such a pleasure to read such a positive and delightful review. Thank you for helping us meet our customer service goals. We hope to welcome you back some day. Island Regards,

4

small room

Everyone

Great staff. Close to waikiki beach. They offer hospitality room after check out. They are able to hold your luggage after check if needed. Only down side was that I was given a very small room for my stay. Can't take a shower without touching the walls. Felt very crammed. Overall, everything else was great.

By on Jun 4, 2017

Review comment responded on Jun 15, 2017

Aloha and Mahalo! Thank you for letting us know you found our staff to be great and you found the overall stay to be great. We hope to one day welcome you back to stay with us. Island Regards,

4

this hotel needs more power outlets in the rooms

Everyone

my time there was nice, needs ice machines on all floorsconven

By on May 26, 2017

Review comment responded on Jun 7, 2017

Aloha and Mahalo for your review, it is greatly appreciated. Island Regards,

1

you need better front desk people, a lot better

BusinessTravelers

It was the worst check in ever. After a flight being canceled a rental car break down, meeting your front desk people was the worst of a bad day. When you're not a tourist, you don't need the speech. Sometimes actual business stay at your hotel, and your front desk needs to act like it.

By , from Alabama on May 7, 2017

Review comment responded on May 20, 2017

Aloha Ashley, Sincerest apologies on your experience during check in. Our hosts are trained to give a speech of all we have to offer during the check in process, whether it be for tourist or business travelers alike. Apologies if you felt inconvenienced by it, our intention is not to upset our guest. I would welcome direct correspondence from you to appropriately address as doing so on a public forum is unlikely to remedy. We sincerely hope you will return and stay with us in the future. Island Regards,

5

excellent location! great proximity to the beach!

Everyone

Lots to do in the area--shops and restaurants are great surrounding the hotel.

By on May 6, 2017

Review comment responded on May 20, 2017

Mahalo for the awesome 5 out of 5 rating!!! Island Regards,

5

close the the beach, quiet rooms

Everyone

We stayed two nights as a stop over before heading to Maui.We walked the short block or so to Waikiki beach for a swim and views of the sunset. We had delicious paella from a street vendor just across the way from the hotel. The city buses run right by one side of the hotel and we used the #2 bus to get to the Holo,ulu Museum of Art which is quite impressive.

By on Jan 21, 2017

Review comment responded on Jan 26, 2017

Good morning Thank you so much for the kind review. So good to hear you out and about exploring Waikiki - so much to see and do. Brave in the cold waters of Waikiki Beach at this time of year (but then everything is relative ;) ) all the best, happy 2017. Mahalo