Luana Waikiki Hotel & Suites3.5 out of 5.0
Recent guest reviews
The hotel provided excellent customer service on our arrival .We arrived after a very long flight early in the morning .We received an upgrade on our arrival which was a pleasant surprise and the ocean views were just perfect . The Luana Waikiki hotel is very quiet .The shops and beaches are very close .You can catch a double decker Waikiki bus just around the corner of the hotel for $2.00 which can take you where you want to go . The beach and shops are walking distance .The only issue was that 2 out of 3 elevators were not working when we arrrived and this was on a weekend . We did not have to wait long though . The bell staff were fantastic and the concierge staff were welcoming. I do recommend this hotel if you are looking for a quiet stay . Our Suite was huge and the kitchen had everything you need .
Stayed for a wedding at nearby Hale Koa club. Very easy walk back and forth, which was very nice. The elevator was out of service the entire time, which put a lot of pressure on the other two,
I would totally recommend this hotel! We received a free upgrade upon arrival. Free DVD rentals and attended free yoga classes 3x per week. The pool and exercise room were always clean. The hotel was immaculate. The staff was super nice! The downsides: 1) restaurant was closed for renovations. 2) shuttle service wasn't so great.
Excellent staff, but a very old hotel. Incredibly poor and slow elevator service - at times only 1 working elevator in which I got stuck on one occasion. Staff did kindly waive the amenities fee and parking fee for this reason though, which was very much appreciated.
Clean modern hotel close to park & Waikiki Beach. Easy walk to shopping. On site cafe closed for renovations- food options close by. Elevator upgrade in progress. Scored a great rate via Orbitz.
The hotel was close to everything the shops were within walking distance and the beach was super close and the staff was very friendly and helpful and the plus side you can get a DVD rental for your stay only one DVD time and plus you can borrow a towel for the beach and turn it in once your done and get a clean fresh one once you turn it in overall I would stay again at this hotel they had everything we could need the in the room for cooking and making food I would recommend for someone visiting hawaii
Very Comfortable hotel with friendly helpful staff, good views, good amenities, and best of all, just a short walk from the beach.
Its nice and easy access to the besch and mall the staff are all nice
Everything is good, except I booked a 2-queen-bed room but check-in others. But the staff is good, helped me solved the problem.
I enjoyed myself...There was construction going on during my stay but the staff was very applogetic and accomodating. I will definitely return.
I came with my boyfriend and daughter for our 4 year anniversary and stood in one of their suites. I absolutely loved the location, the suite had amazing views with both the view of the ocean and another balcony with a mountin city view. Everyone who worked there was very nice. The hotel has fabulous amenities!! Its walking distance to just about everything. Great food, shopping, beaches etc. My only complaint was the cleaning of the suite. Cleaning for the day seems like they never swept or vacumed the place or wiped down the mirrors. Just fixed the bed, added new towels and threw away the garbage. I noticed alot of bad reviews due to their elevators but it wasnt that bad. Atleast they were working. Overall, despite my complaints I would love to stay at this hotel again!!!
Convenience location by bus to all location in Waikiki.
Room was on 16th floor, good view of surrounding but view of ocean was obstructed. Hotel provided lot of amenities free of cost like Fresh Beach Towels, Beach Chairs, mats, Beach Toys. Bed is fixed everyday and Towels changed daily. Bed sheets are changed every 3 days. Lifts are being fixed, so sometimes getting down from 16th floor would take 3-4 minutes. There is an ABC store, Walhers Store and Aloha Store just adjacent to the hotel. We liked the Aloha store facilities more. There are buses both Public and private stop walking distance from the hotel
Room was clean and staff very friendly. Would love to stay here again!
We had a beautiful view of the ocean and park below us. The staff were all very friendly.
We had great stay. Everything was as described, staff was friendly and helpful, and in a good location.
The Lunana was an exceptional hotel, close enough to the hot spots of Waikaii. I checked out the reviews for this hotel before I booked. Previous reviews stated that the elevators were not functioning and when we were there the elevators were beyond slow. The staff was very polite and helpful. We had a great trip and time in Oahu.
The staff there was excellent had a great time would definitely like to go again and stay at this hotel Tyler the event planner was excellent booking our trips
tyler the host at the hotel made my stay there very pleasant he made me and my daughter and her boy freind feel like VIP he help us book all our activities gave spot on directions whether it was walking the bus or shuttle tyler the host was always pleasant and patient and no matter if I was leaving out the hotel or coming in he alway's he greeted me and I liked that.
Very nice hotel. The staff was great to work with. The location was great to downtown shops, close to the beach and the hotel had free shuttle to Ala Moana Mall. We really enjoyed our time there.
Located in Waikiki, Luana Waikiki Hotel & Suites is within a mile (2 km) of popular sights such as Ala Moana Center and Honolulu Zoo. The 223 rooms at this 3.5-star hotel include lanais, coffee makers, and flat-screen TVs. University of Hawaii at Manoa and Aloha Tower are also nearby.
For a nice break, mingle with other guests at the free manager's reception.
All 223 air-conditioned rooms feature lanais, coffee makers, and free long-distance calls. Guests can expect to find flat-screen TVs with video-game consoles. Bathrooms have hair dryers, free toiletries, and slippers. Free local calls, safes, and ironing boards are also standard.
At Luana Waikiki Hotel & Suites, guests enjoy an outdoor pool, a fitness center, and free WiFi in public areas. Valet parking is available for USD 35 per day, and there's also a free area shuttle. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a business center, coffee/tea in a common area, and free newspapers.