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Recent guest reviews

my second time coming to Hawaii and we had a great time in this resort the first time so we had to book it again everything was great kids loved it

We loved our stay there! Great location and very nice rooms.

I liked this property. Its very convenient to the beach, shops, and food choices. The only con is the price of parking because there is no onsite self parking just valet.

Excellent staff and hotel. Great family vacation.

Great breakfast, $5 room credit, close to the beach and shopping, free water stations and ice stations. Good chicken wings and tenders. Best Dominoes pizza in the hotel. Cant say enough about this hotel.

This property is close to the beach there food trucks right downstairs . Staff is friendly close to everything they offer 8-12 pm parking for $12 .or Zoo parking close by as well for $1.00

Nice rooms, but extremely slow and limited elevator space for 19 levels. The staff was great, but because parking is very limited, valet parking was necessary for those guests with rental cars.

When we got there they said we had to have a $350.00 deposit in case of damage per room. I knew I had to pay a resort fee but wasn't ready for the $700 extra that I had to charge on my credit card. Orbitz had the amount I was suppose to pay but the hotel gave me another amount. Not happy experience when checking in. The breakfast was good but there were pigeons and small birds everywhere. It was outside and somedays cold and windy. Keycards to use the elevator was sometimes very confusing. No microwave in the room. The big refrigerator was very nice. The view was excellent on both rooms we had.

It was nice, I didn't like that there wasn't a Jacuzzi

lack of customer service , very limited or non existing

Rooms are very small, same with the balcony. You can barely fit 2 people out there with very little space to move. Water pressure is very low. Bathroom light was flickering. Toilet paper was too rough. The staff however were excellent.

Na

The staff at the front desk were all very nice and helpful. I requested to transfer to another room because I booked for an ocean view room and what I got was a partial ocean view room with the view of the back of tall buildings and roof top parking lots . I’m glad that on the second day of our stay , we were moved to a better room with a better ocean view. Breakfast was good , our room had daily housekeeping, the hotel is a few minutes walk to the beach and there’s a nearby ABC store Overall, staying at the Hyatt Place Waikiki was pretty good and would recommend it.

Overall everything was good except breakfast, it was same every day, they should consider different options every day.

Great service

It was a fine vacation thank you

Paoakalani Ave Honolulu HI

Hotel highlights

  • Walking distance to Honolulu Zoo and Waikiki Beach
  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining

Located in Waikiki, Hyatt Place Waikiki Beach is within a 5-minute walk of Honolulu Zoo and within 15 minutes of other popular attractions like Queen Kapiʻolani Regional Park. This hotel has 426 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and a 24-hour gym.


Dining

Free full breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM. Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. You can sip a beverage at the coffee shop/cafe.


Rooms

55-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries. Other amenities include balconies, sitting areas, and refrigerators.


Property features

At Hyatt Place Waikiki Beach, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is offered for USD 55.50 per night. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include meeting rooms, conference space, and a 24-hour business center.

Room options

Room, 1 King Bed, City View (Specialty)

1 King Bed | Sleeps 4

Room, 2 Queen Beds, Ocean View with Single Sofa Bed

2 Queen Beds | Sleeps 4

Room, 2 Queen Beds, City View (Specialty)

2 Queen Beds | Sleeps 5

Room, 2 Queen Beds Ocean View with Full Sofa Bed (Specialty)

2 Queen Beds | Sleeps 5

Guest reviews for Hyatt Place Waikiki Beach

Everyone (27) Couples (21) Family (54)
5
Family

my second time coming to Hawaii and we had a great time in this resort the first time so we had to book it again everything was great kids loved it

By on Mar 27, 2024

5
Family

We loved our stay there! Great location and very nice rooms.

By on Mar 27, 2024

4
Family

I liked this property. Its very convenient to the beach, shops, and food choices. The only con is the price of parking because there is no onsite self parking just valet.

By on Mar 23, 2024

Review comment responded on Mar 24, 2024

Aloha Aurionna,Mahalo for taking the time to share your feedback with us. We are thrilled to hear that you enjoyed your visit and appreciated our great location. We take the issue you mentioned very seriously and we have shared them with the relevant department to ensure that swift action is taken to address the matter. Hosting you is a pleasure, and we look forward to your next visit.Mahalo,Guest Services Manager

5
Family

Excellent staff and hotel. Great family vacation.

By on Mar 22, 2024

Review comment responded on Mar 22, 2024

Aloha Yolanda,Mahalo for staying with us at Hyatt Place Waikiki. We are delighted to hear that you rated our service highly. Our team takes great pride in providing excellent service, and we are pleased to know that we have met your expectations. Hosting you is a pleasure, and we look forward to welcoming you back soon.Mahalo,Guest Services Manager

5
Family Family with small children Partner Couples

Great breakfast, $5 room credit, close to the beach and shopping, free water stations and ice stations. Good chicken wings and tenders. Best Dominoes pizza in the hotel. Cant say enough about this hotel.

By on Mar 12, 2024

Review comment responded on Mar 16, 2024

Aloha Ramadan,Mahalo for staying with us at Hyatt Place Waikiki. We are thrilled that you appreciated our delectable breakfast options and complimentary refreshments. It was a pleasure to have you as our guest, and we hope to welcome you back soon.Mahalo,Guest Services Manager

5
Family with small children

This property is close to the beach there food trucks right downstairs . Staff is friendly close to everything they offer 8-12 pm parking for $12 .or Zoo parking close by as well for $1.00

By on Feb 26, 2024

Review comment responded on Feb 28, 2024

Aloha Aida,Mahalo for staying with us at Hyatt Place Waikiki. We are thrilled that you appreciated our exceptional location and welcoming staff. It was a pleasure to have you as our guest, and we hope to welcome you back in the near future.Mahalo,Guest Services Manager

5
Family

Nice rooms, but extremely slow and limited elevator space for 19 levels. The staff was great, but because parking is very limited, valet parking was necessary for those guests with rental cars.

By on Feb 25, 2024

Review comment responded on Feb 26, 2024

Aloha Stephen,Mahalo for taking the time to share your feedback with us. We are thrilled to hear that you liked our comfortable room and welcoming staff. We take the issue you mentioned very seriously and we have shared them with the relevant department to ensure that swift action is taken to address the matter. Hosting you is a pleasure, and we look forward to your next visit.Mahalo,Guest Services Manager

4
Everyone

When we got there they said we had to have a $350.00 deposit in case of damage per room. I knew I had to pay a resort fee but wasn't ready for the $700 extra that I had to charge on my credit card. Orbitz had the amount I was suppose to pay but the hotel gave me another amount. Not happy experience when checking in. The breakfast was good but there were pigeons and small birds everywhere. It was outside and somedays cold and windy. Keycards to use the elevator was sometimes very confusing. No microwave in the room. The big refrigerator was very nice. The view was excellent on both rooms we had.

By on Feb 23, 2024

Review comment responded on Feb 25, 2024

Aloha Diane,Mahalo for choosing to stay with us. We are glad you liked our stunning views. However, we're very sorry if we did not fully meet your expectations. We've shared your comments with the relevant department. Should you wish to discuss your stay further, please reach out to us directly. Once again, thank you for staying with us.Mahalo,Guest Services Manager

4
Partner Couples

By on Jan 11, 2024

Review comment responded on Jan 14, 2024

Aloha Denis,Mahalo for staying with us at Hyatt Place Waikiki. We're so delighted to learn that you enjoyed your visit. Hosting you is a pleasure, and we're excited to welcome you back soon.Mahalo,Guest Services Manager

5
Family

It was nice, I didn't like that there wasn't a Jacuzzi

By on Dec 13, 2023

Review comment responded on Dec 14, 2023

Aloha Ashley,Mahalo for taking the time to share your feedback with us. We are thrilled to hear of your excellent rating. However, we take the issue you mentioned very seriously and we have shared them with the relevant department to ensure that swift action is taken to address the matter. We value your patronage, and we will always strive to provide the best experience for our guests. We look forward to your next visit and the opportunity to exceed your expectations.Mahalo,Guest Services Manager

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