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Courtyard by Marriott Waikiki Beach

3.5 out of 5.0

Recent guest reviews

Nice hotel but don't get lower floors in main building. Way too close to the street and you will hear buses all night.

The hotel personnel were very friendly and helpful. Rooms were clean a little small and comfortable for two people . The hotel is close to everything. Parking for night was $39 which is about average for the area and the Valet parking crew were excellent .

Well maintained hotel and lovely grounds, clean and comfortable rooms. Staff is extremely kind and professional, helping with all special requests. Close walking distance to shopping, restaurants and Waikiki Beach.

First room was old, tiny and cramped on 11th floor of their adjoining "tower". Looked a poorly remodeled cheap hotel from the 1930's. AC dripped water. Bathroom was the size of a small closet. Biggest problem was the infestation of tiny sugar ants. (I realize they are hard to avoid, but on the 11th floor??? ). Staff was great when we notified them, and immediately moved us to a more normal looking room higher up in the main hotel. Room felt damping despite AC, but was otherwise ok. Location of hotel was great, close to beach, shopping and restaurants.

I loved staying at this hotel. The staff was great. Answered all questions always greeted you with a smile. Even though the main road the hotel is on has a lot of traffic and foot traffic in my room I could barely hear it and my room faced the road. The only thing I didn't like was the room wasn't very clean. Found dirt and hair in the bathroom and in the living room. Behind the couch was dirty clothes that was left from previous stays.

Understaffed at front desk and not particularly knowledgeable. The room was clean and comfortable beds, but small dark shower only. Would prefer to know when no bathtub available.

Very friendly stuff. Convenient location. Comfortable bed.

Great staff. Room small, remodeled but carpet frayed & air conditioner filter dirty with built up dust. Quiet & otherwise comfortable. Great location, all staff helpful.

Great hotel and staff was very friendly . Front desk was on point and very approachable.

lovely location; close to action but not too close. Beautiful hotel, staff was very professional, helpful, kind. Room was well decorated; had nice views, and quite comfortable. It will be my 'go to' hotel when I visit Waikiki.

First off , the staff here are warm and inviting ! This a Great beautiful place to stay the location was within walking distance to many shops and beach . Very clean rooms , would highly recommend this place to anyone.

For the price and location is great.. Down side is the only parking is paid parking and no were else to park, not hotel fault.. But just how the town is.

The room is very small, and the bathroom is the smallest I have ever seen. Only one light in the bathroom, and it feels like you have to take a shower in the dark. Valet parking is so expansive, but you have no elsewhere to park unfortunately.

Affordable hotel near all the late night action. Mellow bar with cool bartenders nice pool and jacuzzi.

Good service... Great location. Cheap prices... Cant wait till they finish there remodeling good hotel over all...

Checked into this hotel after needed to check out of the hotel across the street due to no business quality Internet. The Courtyard staff got me right into a room at their property and the Internet is amazing. I will be back again on my next visit.

We stayed in this hotel for 3-4 days. The room was very small and dirty. One of my family members developed allergy and rash on her skin. Not worth for the price we paid.

Received a free upgrade to the terrace room - amazing view of the pool and nice amenities right in the heart of the city..

I'm very surprised that neither you or the hotel told us that they are remodeling. The place is a mess, the carpets dirty and very old, the balconies couldn't be opened, the toilets got plugged up often, the front office people were very apologetic but, the experience was horrible. Hope that in the future you advise us when the hotel is not up to par, we chose this hotel because Marriot is a great chain.

Hotel was perfect for a work trip. Easy and fast checking in and out. Nice a/c. Great value for your money. Would definitely stay here again. Friendly staff.

400 Royal Hawaiian Avenue Honolulu HI

Hotel highlights

  • Close to Honolulu Zoo
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Located in Waikiki within a mile (2 km) of Honolulu Zoo, Courtyard by Marriott Waikiki Beach is within 2 miles (3 km) of other popular sights such as Waikiki Aquarium. This 403-room, 3.5-star hotel welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and a restaurant. Located centrally in Honolulu, it's also close to University of Hawaii at Manoa and Diamond Head.


Dining

In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Get a pick-me-up at the coffee shop/café. Start your day off with breakfast, available for a fee.


Rooms

Courtyard by Marriott Waikiki Beach's 403 air-conditioned rooms provide refrigerators, coffee makers, and free newspapers. 42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Laptop-compatible safes, ironing boards, and desks are other standard amenities.


Property features

Guests of Courtyard by Marriott Waikiki Beach have access to a full-service spa, 2 outdoor pools, and a 24-hour fitness center. Valet parking is available for USD 39.00 per day. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include a spa tub, free WiFi in public areas, and a meeting room.

Room options

Deluxe Room, Balcony

Queen 1 | King 1 | Sleeps 2

Suite, 1 Bedroom, Balcony

Queen 1 | Sleeps 4

Deluxe Room, 2 Double Beds, Balcony

Full 2 | Sleeps 4

Guest reviews for Courtyard by Marriott Waikiki Beach

Everyone (13) Business (18) Couples (39) Family (19) Other (8) Friends (5)
4

nice hotel

Everyone

Nice hotel but don't get lower floors in main building. Way too close to the street and you will hear buses all night.

By on May 5, 2017

Review comment responded on May 9, 2017

Aloha, Thank you for your 4-star review. We appreciate your feedback and hope to welcome you again soon. Sincerely, Guest Relations Courtyard by Marriott Waikiki Beach

5

very nice hotel close to shopping and beach

Everyone

The hotel personnel were very friendly and helpful. Rooms were clean a little small and comfortable for two people . The hotel is close to everything. Parking for night was $39 which is about average for the area and the Valet parking crew were excellent .

By , from Syracuse NY on Apr 19, 2017

Review comment responded on Apr 22, 2017

Dear Keyhan, Thank you for your 5-star review! We appreciate that you enjoyed the convenience of our location. We hope to have you back again soon! Mahalo, Guest Relations, Courtyard by Marriott Waikiki Beach

5

lovely hotel close to downtown and beach.

Everyone

Well maintained hotel and lovely grounds, clean and comfortable rooms. Staff is extremely kind and professional, helping with all special requests. Close walking distance to shopping, restaurants and Waikiki Beach.

By on Mar 24, 2017

Review comment responded on Mar 29, 2017

Aloha, Thank you for your 5-star review! Thanks, also, for recognizing our staff. We hope to have you back again on your next stay in Waikiki. Aloha! Sincerely, Guest Relations Courtyard by Marriott Waikiki Beach

2

first room a bust; second better

Everyone

First room was old, tiny and cramped on 11th floor of their adjoining "tower". Looked a poorly remodeled cheap hotel from the 1930's. AC dripped water. Bathroom was the size of a small closet. Biggest problem was the infestation of tiny sugar ants. (I realize they are hard to avoid, but on the 11th floor??? ). Staff was great when we notified them, and immediately moved us to a more normal looking room higher up in the main hotel. Room felt damping despite AC, but was otherwise ok. Location of hotel was great, close to beach, shopping and restaurants.

By , from South Bend, IN on Feb 19, 2017

Review comment responded on Feb 21, 2017

Aloha Deb, Thank you very much for bringing these issues to our attention. We will be addressing these issues internally to better improve our overall guest experience. We are happy to hear, however, that our staff was able to immediately accommodate your room change. Sincerely, Guest Relations Courtyard by Marriott Waikiki Beach

5

close to everything

Everyone

I loved staying at this hotel. The staff was great. Answered all questions always greeted you with a smile. Even though the main road the hotel is on has a lot of traffic and foot traffic in my room I could barely hear it and my room faced the road. The only thing I didn't like was the room wasn't very clean. Found dirt and hair in the bathroom and in the living room. Behind the couch was dirty clothes that was left from previous stays.

By on Feb 7, 2017

Review comment responded on Feb 12, 2017

Aloha and thank you for your review! We are very pleased to hear that you enjoyed your stay with us and we hope to have you back again soon! Mahalo nui loa!

3

clean, comfortable beds, unorganized staff

Everyone

Understaffed at front desk and not particularly knowledgeable. The room was clean and comfortable beds, but small dark shower only. Would prefer to know when no bathtub available.

By , from cincinnati on Dec 13, 2016

Review comment responded on Dec 16, 2016

Aloha csr, Thank you for taking the time to review our hotel. We are happy to hear you enjoyed your overall stay with us. We take guest feedback very seriously and will also be looking into the issues you faced during your stay. Mahalo nui loa.

5

courtyard waikiki

Everyone
View from the beach

Very friendly stuff. Convenient location. Comfortable bed.

By , from colorado on Dec 6, 2016

Review comment responded on Dec 9, 2016

Aloha Mark, Thank you for taking the time to review Courtyard by Marriott Waikiki Beach. We are happy to hear you enjoyed your stay and hope to have you stay with us again on your next trip to Waikiki. Mahalo nui loa.

4
Everyone

Great staff. Room small, remodeled but carpet frayed & air conditioner filter dirty with built up dust. Quiet & otherwise comfortable. Great location, all staff helpful.

By on Oct 2, 2016

Review comment responded on Oct 7, 2016

Aloha, Thank you for taking the time to leave us a review. We are happy to hear that you enjoyed our staff and your overall stay with us. We hope to see you again during your next trip to Honolulu. Mahalo nui loa.

5
Everyone

Great hotel and staff was very friendly . Front desk was on point and very approachable.

By on Sep 6, 2016

Review comment responded on Sep 7, 2016

Aloha, Thank you for your wonderful review and rating. We are thrilled to hear that you enjoyed your overall stay, and that you found our front desk staff to be accommodating and friendly. We hope to welcome you back to our property when your travels bring you back to Honolulu. Mahalo nui loa.

5

taste of waikiki

BusinessTravelers

lovely location; close to action but not too close. Beautiful hotel, staff was very professional, helpful, kind. Room was well decorated; had nice views, and quite comfortable. It will be my 'go to' hotel when I visit Waikiki.

By on Jul 14, 2016

Review comment responded on Jul 22, 2016

Aloha, Thank you for your review. We are happy to hear that you enjoyed your stay with us and that you plan to return. We are especially pleased to learn that you found our staff to be professional and helpful! We look forward to your next visit. Mahalo nui loa.