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The Nottingham Belfry

4.0 out of 5.0

Recent guest reviews

The room had twin beds, a broken shower door and a pretty average standard throughout. The beds were very old and incredibly worn! Sadly, the restaurant continues to disappoint with over priced and poor quality fayre. The bad prices, although hotel, are astronomical! And there’s more reserved parking spaces than a golf club!!!

Went over the Easter weekend and although rooms were nice enough the food was little to be desired. My son ordered a pizza from the bar and also room service which was a panini, both of which were disappointing. We booked a number of rooms as were attending a wedding. Unfortunately, my father was unwell and both parents were unable to attend. Although it was a non-refundable rate, under the circumstances and because there were numerous rooms booked for 2 nights, I would have thought as courtesy that one room could have been refunded. I wrote to the reservations team only to be told that on this occasion they would not give a refund even though I offered to provide evidence that my father was admitted into hospital !

Stayed for one night for a girly weekend on a spa package deal. This included one night's accommodation, an hour's spa treatment, evening dinner in the on-site restaurant, use of the leisure facilities, as well as breakfast and lunch on day of departure. So although the price of the package was a little high, all things considering we did get a lot out of it. The room was lovely, with very tasteful decor and was nice and clean. Tea and coffee facilities were available in the room. Beds were comfy and had a good night's sleep. Only reason I have knocked down from five to four stars is that I had booked the ESPA hour-long foot and leg treatment as my spa option, this was supposed to incude a pedicure, gel polish and a leg exfoliation and massage. All seemed well until the point when the lady had finished my pedicure, it was only at this point that she 'suddenly remembered' I wouldn't be able to have the leg massage as apparently she couldn't use their exfoliating polish on me because I am pregnant? It only occurred to me afterwards that surely she could have still given me the massage, and just used oil instead? On reflection I think I allowed myself to be mugged off a bit, as she had openly admitted I was her last treatment of the day, I think perhaps she just wanted to get home? Apart from that one thing though, it was a nice weekend and I couldn't fault the overall hotel experience - I just paid an exceptionally high amount for a pedicure.

From the minute my family and I checked in, we were made to feel special. The receptionist Ella, took the time to complete the check in system they have for the children. Brilliant idea who ever came up with it. Our room was amazing, with a separate bed for our son, own towels and toiletries. He was elated. The pool and facilities are very clean. All the staff go above and beyond. This hotel is a credit to your group. Thank you.

went to hotel for coffee,tea,snacks,drinks,after attending a funeral it was well served hot staff was very good . The hotel has been built in the last few years clean bright and a lot of floor space is wasted has too much space is too open

Location is good only a short drive from the motorway. Hotel room was clean and comfortable. Staff very helpful and friendly especially in restaurant and bar. Food was nice and reasonably priced. Used spa facilities and had a few treatments which I enjoyed and was very relaxing and stress free. I am definitely going to book a return visit in the near future.

Myself and friends recently visited this hotel for a weekend away. The staff were brilliant, friendly and professional. Nothing was too much trouble. The food was gorgeous, great menus and the buffet breakfast and lunches were fab. The only thing I would say, is the seating around the pool was a bit limited, but if that's all I can say negative, you can see what a lovely stay we had.

When I spend a considerable amount of money to stay on your premises, I do not expect to be assaulted and have myself and the mixed company I was in referred to as c**ts. Yes, not a nice work to read, even worse to hear numerous times. All this while your management looked on and did nothing. When we asked the so called manager what she intended to do about this, we were met with a series of half-truths and management speak. The lady mayoress, as well as several other guests was subjected to similar treatment. The hotel bar also continued to serve the offending person, who was clearly drunk, throughout this. The Belfry a duty of care to their patrons and they failed to uphold it. I did not feel safe for the remainder of my partners and my stay and was glad to leave as soon as possible the next day. I found the location to be poorly run and chaotic.

We stayed here for our anniversary weekend (brought a spa package with spabreaks) and we couldn’t have been happier with it! We even got upgraded to a suite for free and the staff were helpful with any questions! Room was amazing, tidy, comfy, everything you could ask for really. The restaurant was good, slightly expensive for the portions but we had a free meal the first night anyway and enjoyed the food! Breakfast was a good range of buffet options and we enjoyed that too! We only had lunch on one day but that was actually our favourite meal whilst at the hotel! There was an option of curry and a fish dish on the buffet and they were both delicious! Then the desserts were amazing (if they still do it try the lemon tart thing I had 3! ). The spa and pool were all nice, the spa staff didn’t really talk that much but we didn’t mind, the treatments were relaxing: we had a foot massage, a back massage and a facial. The facial wasn’t worth it but thoroughly enjoyed the massages. Jacuzzi was always full and we didn’t want to go in when other people were there so didn’t end up going in it. Pool was nice but we didn’t use it much, just for a quick dip and relax. Overall a very good experience. The food and upgrade definitely made it amazing but the spa was average but very enjoyable nonetheless.

Having attended a previous charity night here, we booked this weekend to stay and two weeks ago I used the contact form on the website to request a spa booking to get my nails done for another charity do we are attending at the hotel. After same time, I got an email back saying I had to ring the spa. Each time I did this, I was put through to central reservations who the put me through to the spa which was always on answerphone. I left a couple of messages - by now it was over a week later. By the time they got back to me, there were no slots left. I have never been put through so many hoops just to book a spa appointment. Funnily enough they have emailed us twice to ask if we want to upgrade our room for an extra £29 so that part of the communication works! Very disappointing.

Mellors Way 1 Nottingham England

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

The Nottingham Belfry places you within a 15-minute drive of popular attractions such as University of Nottingham and Nottingham Cathedral. This 120-room, 4-star hotel welcomes guests with conveniences like a full-service spa, an indoor pool, and free in-room WiFi. Also near this Nottingham hotel are Bulwell Forest Golf Club and University of Nottingham Jubilee Campus.


Dining

Free full breakfast is included with your stay and awaits you each morning from 8 AM to 9:30 AM. Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café.


Rooms

All 120 air-conditioned rooms feature coffee makers and desks. Guests can expect free WiFi and plasma TVs with cable channels. Bathrooms offer hair dryers and free toiletries. In-room massages are available.


Property features

At The Nottingham Belfry, guests enjoy a full-service spa, an indoor pool, and a health club. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include a spa tub, a sauna, and free WiFi in public areas.

Reviews from Trip Advisor

Trip Advisor aggregated rating

81.0% of guests recommend this hotel

Total of 1621 reviews