The Nottingham Belfry4.0 out of 5.0
Recent guest reviews
I am a "Senior". Christmas is for family, staying at home - you look at the cliches, Christmas is one of them. However, my wife had a minor operation which involved me being chief cook and bottlewasher for six weeks. Thus it was decided that this Christmas we would go away and let others do the work. We chose the Quest Hotel at Nottingham because it was offering an experience - at a price - which would satisfy the needs. The vast majority of meals in what was believed to be banqueting-type surroundings. In other words - cosseting. What a disappointment! The good news is that as an accommodation centre it is good. The room with a few exceptions was admirable. The staff - well the permanent ones - were good. It was clean and well kept and as an overnight business stop, I would say it was very good. We are IHG (Holiday Inn) regulars and the standard was as good. However this was not an overnight stop. It was an experience to be enjoyed and, in that, it failed. It failed because - presumably for profit reasons - the Group mixed up the Hotel-type features with the desire to cram in as many "Christmas Lunch" customers. Because of this, what I assumed to be a Restaurant turned into a Canteen! Standards were absolutely no better than your average £10 carvery and service was in the hands of what I can only conclude were inexperienced temporaries and they were not very good. I could list the number of things that went wrong but that would be the wrong thing to do because that was not the reason for this disaster. With one exception - the Risotto - the faults were unworthy of note. The fact is that, I believe, I paid for caviar and got little more than dry bread. OK, perhaps my expectations were too high, but the fact remains that for the money I spent, I could have gone to restaurants, had high class meals and not plated ones that were ordered three days in advance, and still have had change. It is not the quality per se I am complaining about - it is the profiteering or to put it more nicely, the extremely poor value for money. That, and the lip service the staff whose duty it is to react to the complaints, pay. All in all, Quest must rely on once-only customers with no regard to come-agains because it was an experience to forget!
My room was clean and comfortable for the two nights that I stayed. Plenty of storage and the bathroom was more than acceptable for a standard room. I ordered room service and it arrived in good time and the food I ordered in the bar was good, however, may I suggest that the red onion and tomato salad is a little more than a bed of sliced onions with 5 cherry tomatoes cut in half sitting on the top with no dressing? Far too much undressed raw onion for anyone to eat! Other than that, every member of staff I came into contact with was polite, friendly and willing to help. A good hotel to visit and I would recommend to another.
We stayed here over New Year 2018. Very easy to get to, just a couple of miles off the M1. Although we were early, our room was ready so we were able to check in, dump the bags, get our cozzies and head for the pool and spa area. Check in was completed quickly with the minimum of fuss and delay. The concierge took the time to explain the timetable for the event to come. After relaxing in the spa for a couple of hours, we headed back to our very quiet room to get ready for dinner. Food was very good. A reasonable choice was available. Wine was pricey but to be expected in a place like this. It seems a bit bizarre that the hotel is situated on an industrial estate, but it was certainly quiet enough, though this was over the holidays, so I have no idea what it would be like when the estate is open. An almost direct route into Nottingham City Centre, the journey is about 4 miles. Easy to find and well sign posted. We really enjoyed our stay and we are happy to recommend this hotel. We plan to visit other hotels in the group in future
My partner and I stayed at the Belfry as a break between Xmas and new year for 2 nights... we managed to book a great deal by staying for 2 nights and took advantage of the 20% off spa treatments but booking 2 luxury spa treatments.... the welcome at check was great, revisit where everything was although they knew we had stayed before... sadly the room this time 321 wasn’t as nice as our previous room but perhaps we just need a little updating. Spa treatments were fabulous, really lovely girls, explained treatment well and felt so relaxed after. There aren’t many sitting areas around the spa so we went back to the room after our treatments and went back to the spa later.. we travelled into Nottingham most days simply because the dinner menu at the hotel was very expensive. We will definitely be back but please keep up the standards of the rooms! Also I think it’s a cheek charging £7 each for a robe with holes in when hotel guests are staying for 2 nights and had spa treatments (apparently robes are for spa day guests only) - to me it makes no sense so we kindly had them removed off the bill. But paying over £240 for a 2 night stay and spa treatment each with no robe Vs a £69 spa day with complimentary robe .... surely there’s no logic in that?
We stayed over New Year for 2 nights in a suite.. The room was a good size , comfortable bed, fresh linen and towels, nice toiletries and minibar/tea and coffee was all good, had a few issues with hot water, shower would only produce hot water if the bath was running....Confused!!! New Years Eve Ball was brilliant, lovely food ,great staff, all worked hard to provide a great evening for everyone...... The only downsides were that the breakfast was very greasy , undercooked bacon, eggs sitting in grease and hard,generally of poor quality.... We used the spa both days to relax ,it was clean and functional with a pool , sauna, Jacuzzi and steam room, nothing special and would of been disappointed if we had come just for the spa area..an added bonus to the hotel... Overall , a very nice stay , however the staff could do with a bit of training on procedures and pointers as we were ill advised on several occasions of timings for breakfast, allowances for the dinner etc...Not bad value for money !!
Myself and my partner stayed over two nights. The room was lovely we even got a balcony which we didn't request. Staff were friendly and helpful. Other guests were also all lovely. Used the pool twice during our stay, both times we could not fault again friendly staff in this area. Nearby there is a pub which is reasonably priced and sells good food. We attended the masquerade ball on NYE and for myself it was a dream come true loved every minute. Also breakfast both mornings was good lots of variety.
We decided, for the first time, to have a hotel Christmas but NEVER AGAIN! The main complaint was the food - I am a veggie (not so unusual in 2017) and I had given the hotel advance notice that I also happen to be coeliac. They said they were happy to accommodate me so we went ahead with our booking. The meal on the first evening was just about ok ish - a field mushroom with a slice of goat's cheese on top. The Christmas Day lunch was pretty bad - it took us half an hour to get the waiter to notice us and also there were no crackers on our table. The veggie meal was either nut roast which I was assured was gluten free but it was wrapped in pastry! The other option was a piece of sweet potato with (again) goat's cheese on top. Now we come to the real corker which was the food for the Gala Evening - I was served with a plate of grey porage like rice which had nothing added and surrounded with a few slices of beetroot and - of course - a huge slice of goat's cheese. It was called risotto but bore no resemblance to any risotto I have ever had before and was quite disgusting. Any cook who sent that out of a kitchen should be ashamed. I had a pudding of ice cream on a couple of occasions and was disappointed at the limited choice of flavours and then found it to be as hard as concrete each time. My husband's food was pretty average too - he felt that the food was cafe food but sold as high end. We had one or two other problems to do with the accommodation which were dealt with quickly and courteously and we mentioned our disappointment with the food but just didn't feel like making an issue out of it as we were fed up by then and just wanted to go home. .
So booked for the New Year Masquerade ball, staying in a suite at the hotel. The suite was a great size. Four poster modern bed, nice view. Hot water seemed an issue and we had to let the taps run for ages before we got some. We had also booked a suite for friends as a gift, they had to use another room to shower as there was no hot water. The hotel did apologise sending a bottle of wine and chocolates as an apology. Ball was full, good mixture of ages. However the food was a let down, everything was tasty but unfortunately by the time it arrived at the table was barely warm. Breakfast the next day was very similar. Queues of people waiting, food barely warm. We waited 10 mins for fried eggs.
stayed in a lovely suite thenroom was really clean and fresh towels throughout staff were lovely and very helpful all of the time. the room itself was very spacous and bed was extremely comfortable. The choice of food was good and presented lovely wpuld stay and recommend this hotel overall the stay was lovely and the hotel has a warm feel about it.
We stayed for two nights at The Nottingham Belfry over the Christmas period as a family of 16 (grandparent, aunts, uncles, parents, cousins and two very small children). We could not have had a better stay. The food was lovely, the rooms were large and clean, the pool and gym facilities were great, and the staff superb. From the cleaners, to the bar staff, reception and all the dining staff, we found everyone to be genuinely warm, welcoming, friendly and helpful. Particular thanks goes to Daniel who was so attentive and interactive, and for whom nothing was too much trouble. The hotel is very pleasant, but the people really made it a great stay.
- Free full breakfast
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
The Nottingham Belfry places you within a 15-minute drive of popular attractions such as Nottingham Cathedral and University of Nottingham. This 120-room, 4-star hotel welcomes guests with conveniences like a full-service spa, an indoor pool, and free in-room WiFi. Also near this Nottingham hotel are Bulwell Forest Golf Club and University of Nottingham Jubilee Campus.
Free full breakfast is included with your stay and awaits you each morning from 8 AM to 9:30 AM. Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café.
All 120 air-conditioned rooms feature coffee makers and desks. Guests can expect free WiFi and plasma TVs with cable channels. Bathrooms offer hair dryers and free toiletries. In-room massages are available.
At The Nottingham Belfry, guests enjoy a full-service spa, an indoor pool, and a health club. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include a spa tub, a sauna, and free WiFi in public areas.
Reviews from Trip Advisor
81% of guests recommend this hotelTotal of 1591 reviews