Eastwood Hall4.0 out of 5.0
Recent guest reviews
Hotel grounds are lovely, some of the best we've come across. The hotel & reception area was very nice with modern furnishings & decor. The room however needed sprucing up & modernising compared to the rest of the hotel. TV reception not great & very limited amount of channels, not even freeview amount. Modern tv that worked well as did the remote. Bed was comfortable & large, albeit 2 singles put together but only one bedside table lamp. Room walls were stuffed in places especially where the bag was placed, wardrobe functional but small. Bathroom was ok but again in need of a revamp. We stayed as dinner, bed & breakfast. Restaurant area was very nice, staff were great & food was very good too. Breakfast a little disjointed but breakfast in hotels can be at times but again can not fault the staff or the quality of the food. All in all a good weekend but one or two things could just help to improve things. 7.5/10
Firstly, there are some good things about this hotel and they are the beautiful hotel grounds and the friendly helpful staff. There are also some bad things that you wouldn't expect at the price of £110 per night for a standard room. For me the most irritating was the pathetic TV signal strength meaning that I had one channel that was ok and three more with increasing levels of noise. The sink in the bathroom was cracked as were the floor tiles and there is no toilet brush! There is no air conditioning in any of the rooms. The hotel was very busy with corporate events and so would be a good place to stay if you need team building experience. I will not stay here again because I know that I can get a much better room elsewhere for the same cost.
My husband and I had booked 2 nights bed and breakfast in a superior room hoping for a wonderful weekend away, when we got there everything seemed fine until we went into the bathroom there was black mould around the shower screen & thread bare towels. Then went to put the TV on the remote control was covered in sellotape holding it together and didn't work there was areas of thread bare carpet god only knows what the average rooms are like. Went to book a table for dinner on the Saturday night only to be told there was no room it was booked exclusively for customers who had pre booked dinner so we ended up having to have a bar snack in the court yard. The weekend we stayed there was 2 conferences 2 wedding parties plus normal guests and only one person on the bar they managed to get 2 more staff by half past nine but we had to wait on average 15 - 20 to get served. On the good side I thought the staff were very helpful friendly and courteous but are being let down by bad management. This hotel is very tired and needs an up grade and would not recommend this hotel anytime soon total waste of the £251-00 spent
Booked this through a Travelzoo offer so it was a great offer. Nice big hotel with great grounds to have a walk around. Lots of seating outside in different areas so ur never seemed too busy or noisy. Evening meal was lovely, the waitress was very friendly and attentive. The best part was because it was my birthday the waitress brought out a huge slate with all different desserts and told us they were on the house! Fantastic! Huge selection for breakfast in the morning,had loads. Used the pool and did an aqua aerobics class. All the staff were friendly and happy to help. Throughly enjoyed our stay and will definitely return.
No surprises regarding the location because we had read TripAdvisor reviews. It wasn't the grand house but the 'annexe' was quite elegant and not at all disappointing. It did seem this hotel is more geared for the corporate/conference market than the general traveller. Plenty of meeting rooms off wide corridors but walk past them to the bedrooms and things get a bit tighter (although normal for any hotel). Room: Our bedroom was called a 'superior' room. Couldn't see what was 'superior' in it. It wasn't over-generous in size and the first thing we noticed was no air-conditioning/climate control. Even Premier Inns offer this facitlty which was sorely needed on a sweltering couple of nights we were there. We did manage to get a fan from reception which helped us sleep. The TV had a very limited selection of channels (about 5 or 6 if I recall) and BBC was London region which we found strange, being in Nottingham. Staff: Front desk staff all very efficient if a little cold. Could have been more welcoming. Restaurant staff were a bit friendlier once we got talking to them. Restaurant: We had a TravelZoo offer and ate both evening in the restaurant. Pleasantly surprised we were offered the standard menu to chose from. We were expecting a 'special offer' menu. Food was excellent, service was very good. Only downside was that there were tables pulled together to accomodate one of the conference groups. Our evening, as well as other diners, was spoilt a little by the 'braying' of a couple of the conference party who seemed unable to speak at a normal volume. One millenial girl had such a piercing voice that the people at the next table up and left. Buffet breakfast had a very wide selection of cold and hot food and was very tasty, we've had a lot worse! Grounds: Beautifully maintained and a pleasure to stroll around both before and after dinner. Health and fitness facilities: These looked good but we didn't use them. They seemed open to the public which meant they were busy and this impacted on the car-parking. Spaces near the reception (including disabled bays) were often taken by visitors to the facility meaning guest had to park further away from reception. Seems the fit and healthy don't like to walk too far. Overall : We could have rated it higher and would have done so had it been a 'normal' hotel rather than a conference centre. Just felt that 'regular' guests were a bonus rather than their core market. As I said, room was a bit disappointing but for the cost of the deal including food and a bottle of Prosecco we can overlook the short-comings.
My wife and I stopped here for a night to celebrate our anniversary. Big mistake!!. When we arrived we was told that we couldn't have a evening meal till after 9.15 which wasn't a great start as they start at 7.00 and finish at 9.30. Got to the room as was what you would expect, that was till we had a shower and the shower rail came off the wall when I tried adjusting the hight. I managed to get it back together but needs urgent attention. Then the high light of the evening the evening meal. We arrived at 9.15 given a menu and told the deal we had through travelogue gave us a bottle of bubbly. We ordered our mains and asked for our bottle of projector, the mains came and my asked for some vinegar 20 minutes later we asked again for the vinegar and bubbly as it hadn't come, it finally arrived. After eating our main course we had to ask them to empty the table and show us the desert menu on 40 minutes after finishing. Would I recommend this place, NO WAY!! Can't wait to see what happens at breakfast.
Nice room plenty of parking and leisure centre good. But the service in the restaurant was not so good. After being asked if there was anything else we needed and told the waitress what we wanted then it didn't arrive and she then went onto serve other people. Waited 15 mins then had to ask someone else for it. Then waited 25 mins to have our table cleared for dessert which in the end we had to ask the waitress for the dessert menu. Not what we expected for a night away which we were celebrating our anniversary and my birthday. Need more staff on to help so customers do not have to wait so long between meals. In the end it took 1 hour 30 mins to eat 2 courses.
Used to stay in the Ripley area regularly, and got bored with the Premier Inn so tried Eastwood Hall and was very impressed. Setting is fantastic, though with the size of the place you'll often have to navigate some long corridors to get to your room. The rooms themselves are a bit dated, but clean and tidy, whilst the food was very good. I even had a session in the gym.
We very much appreciated being granted an early check-in, after arriving earlier than we expected. We liked the wide hallways and weren't in the least disappointed that the rooms were in the annexe, as we had read this was the case, and the annexe seemed to be very much in keeping with the style of the main building. Although we weren't told this at reception, we gathered (hopefully correctly - if not, we apologise!) that the refreshments laid out in various locations were for the enjoyment of guests - what a fantastic touch! We hadn't brought our cossies, but the leisure centre looked fantastic, and the lady was very nice. But two things surprised us: despite the above comment about early check-in, reception staff were consistently the least welcoming, whereas maintenance staff, domestic staff and Gabe from the restaurant were the most pleasant. The chap who checked us in repeatedly told us to follow the signs from our room to the car park, even though we had said we couldn't see any near our room (203). Eventually, the (very new and very helpful) cleaning lady pointed us in the right direction. If there were signs near our room, we need new specs. Second surprise was the breakfast, was so looking forward to this after reading reviews, and as we only stayed one night this could have been out of the ordinary. But, thin cheap bread for toast, no other choices of bread, greasy hash browns and mushrooms (my usual staples for a cooked breakfast as I'm vegetarian), and everything else just mediocre. Evening meal was pleasant though, along with the bottle of Prosecco. Having said that, we had an excellent Travel Zoo deal, and on that basis we were quite satisfied. If I had paid full price I would not have been a happy bunny.
This hotel is not the grand hall as depicted in the advert,never the less,it is very well appointed. Very good rooms, could do with bottled water! Needs a staff training programme.Most are young and need customer facing training. Try not to stay when weddings on very noisy until late. Residents not advised before hand,which might just make a difference when booking
- Free WiFi and wired Internet in rooms and public areas
- Free valet parking
- Onsite dining
- Indoor pool
Located in Eastwood, Eastwood Hall is 8.6 mi (13.8 km) from Newstead Abbey and 9.8 mi (15.8 km) from Nottingham Cathedral. This 4-star hotel has 150 guestrooms and offers an indoor pool, a 24-hour fitness center, and free in-room WiFi. Theatre Royal and University of Nottingham are also within a 30-minute drive.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room. Start each morning with English breakfast, available for a fee from 7 AM to 9 AM.
All 150 rooms provide coffee makers, laptop-compatible safes, and phones. Guests can expect free WiFi and wired Internet, along with satellite TV. Bathrooms have hair dryers and free toiletries. Other standard amenities include ironing boards and desks.
At Eastwood Hall, guests enjoy features like an indoor pool, a 24-hour fitness center, and a spa tub. You can put free valet parking to good use if you drive. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and luggage storage. Additional amenities include a sauna, a rooftop terrace, and free WiFi in public areas.
Reviews from Trip Advisor
56% of guests recommend this hotelTotal of 1180 reviews