Las evaluaciones están basadas en 55 reseñas verificadas

4.3 de 5
94% de huéspedes lo recomiendan
4.4 Limpieza de las habitaciones
4.3 Servicio y personal
4.3 Comodidad de las habitaciones
4.2 Estado del hotel (en general)
Reseñas verificadas de Orbitz
3 de 5
por un cliente verificado

Publicado el 28/09/2017
Average. Nothing special Breakfast good . . . . . . . .
4 de 5
por Erin

Publicado el 10/09/2017 en Hotels
Good although the room smelled like stale smoke.
Comentario de Gerencia del hotel
12/09/2017
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. Please know we are working on the old smoke odor and are putting new beds in this week. We look forward to your next stay.
5 de 5
Se recomienda
para Todos
por un cliente verificado

Nice Hotel

Publicado el 4/09/2017 en Expedia
The Room was very clean, staff was friendly. They have a wonderful Breakfast.
Comentario de Gerencia del hotel
5/09/2017 por ., Gerencia del hotel
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay and found your room clean and our staff friendly. We look forward to your next stay.
4 de 5
por un cliente verificado

Casino Convenient

Publicado el 23/08/2017 en Hotels
The place to stay if want to stop at Diamond Jo's casino.
Comentario de Gerencia del hotel
28/08/2017
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay.
5 de 5
por Douglas

Hotel/casino

Publicado el 19/08/2017 en Hotels
Nice hotel adjacent to Diamond Jo casino. Middle if nowhere but decent restaurant in hotel
Comentario de Gerencia del hotel
22/08/2017
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay.
2 de 5
por lindsay

Pay to stay elsewhere

Publicado el 18/08/2017 en Hotels
Room was hot as heck even with AC on. Fiance is a truck driver and we stayed in our truck it was so hot. Called manager at hotel and they didn't care since room was booked thru a 3rd party hotels.com. would never recommend this place nor stay again
Comentario de Gerencia del hotel
22/08/2017
Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room AC unit We will review the conditions of your room with our housekeeping staff to ensure all guest rooms are up to Country Inns & Suites by Carlson standards.
2 de 5
por Debra

Unhappy Club Carlson member

Publicado el 11/08/2017 en Hotels
I had contacted your hotel ahead of time twice, once by email and the second time a phone call. 1. Needed to put all 4 rooms booked together, my family had all chosen different people were staying the 4 rooms that I had reserved and I had paid all for ahead of time 2. Explained that my son would be checking in for all 4 rooms. Yet , when checking in 3-6 hours before the rest of us he at first was told he couldn't check in because it was in my name and that we only had three rooms . After several phone conversations he was able to check into 2 of the rooms. I left the other two alone because of the rooms had the correct names.Very irritating but we worked through. Then the ending. I was told that my club Carlson membership would get credit for all 4 stays. I was told that they could not help with this and no I would not get credited. No reason just couldn't help. Is there a reason you could share with me? I have used Hotel.com and added my Club Carlson to it in the past .
Comentario de Gerencia del hotel
14/08/2017
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. I will be happy to assist you with getting the earned Club Carlson points for your recent stay.
5 de 5
por Sandra

Casino Stay

Publicado el 5/08/2017 en Hotels
Enjoyed the place
Comentario de Gerencia del hotel
9/08/2017
Thank you for your feedback and for the 5 Star Rating!
5 de 5
por Amanda

Publicado el 29/07/2017 en Hotels
It was great very clean and comfortable. Breakfast was excellent.
Comentario de Gerencia del hotel
2/08/2017
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay as well as our breakfast offerings. We look forward to your next stay.
5 de 5
por dorothy

Safe and comfortable

Publicado el 20/07/2017 en Hotels
New chairs delivered but no side table, need a table next to chair to set coffee on or any drink or food.
Comentario de Gerencia del hotel
23/07/2017
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay.