Residence Inn By Marriott Chicago Southeast Hammond3.0 out of 5.0
Recent guest reviews
Stayed here for business. The hotel is very clean and well kept but the unfortunately is located in a rougher part of town than I expected. I would not consider this a “Chicago area” hotel. Front desk was nice and had an efficient check in/out process. Room was enormous however similar to an apartment style hotel. I would stay there again but my purposes are for visiting Frankfort Illinois not Chicago Illinois. Breakfast was included and it was good.
This was a less than adequate experience for this brief, 1-night stay. Room: The carpet in the first 2-bedroom suite was filthy. Obvious stains in the living room and a huge, big one right in front of the bed in the bedroom. I returned to the desk, and asked the young lady if anyone had actually LOOKED at the carpet since the room had been refreshed by housekeeping. The response was that someone should have noted the badly stained carpet. I was moved to another unit and the carpet in the second 2-bedroom suite had some minor stains; though, not uncommon with routine wear and tear. The bathrooms appeared clean with threadbare towels. The bed was too soft for me. Like a recent stay at another Residence Inn, I often had to use my hand sanitizer during this stay. The doors in the room (and hallways) were clearly dirty. A simple wipe with a cleaning cloth would do the trick, but it’s the type of grim that accumulates and if no one is paying attention, it becomes worse over time. Near the elevator there was a door marked “Linen Closet;” same obvious grim. Gross. In fact, I noticed most of the other hotel room doors leading to my room location were dirty. As if they see it, but don’t see it. In the living space of the suite, right before you enter the bedroom, there was a brown stain on the wall; same for the wall immediately next to the entry door. I reached to get a utensil and noticed remnants of food on the “clean” fork. After that, I washed all utensils, plates, and cups before I used them. The one bright spot: Wi-fi worked so that was fine. I was in the hotel less than 24 hrs so it served its purpose. By dawn’s early light, I was gone so I can’t comment on breakfast. Not sure why this place is called “Residence Inn Chicago Southeast.” Most likely it must do with branding since the hotel is in Indiana and, really, nowhere near Chicago. You’ll disappoint yourself if you’re looking for an inexpensive place outside of Chicago. You’ll be even more disappointed by the general condition of the hotel and the room.
It's part of Marriot so you know you cant be wrong, its a nice clean and quiet hotel 30 minutes away from the beam, includes a large parking, wifi! and complementary breakfast, the rooms are quite comfortable and the service was very good
Clean, comfortable rooms and the staff is amazing!! Jennifer, Sabrina, April and Isabel are incredible! Give these girls a raise! They always go above and beyond to make sure your stay is wonderful! Always there to help when you need it
Residence Inn – Hammond is a great place to stay for the business traveler in Northern Indiana. The hotel is conveniently located by Interstate 80/94 just 3 miles from Illinois border. There are multiple restaurants in the area on Kennedy, Indianapolis Blvd, and Calumet exits. The studio queen room has been my preference with great open space, kitchen and a large work desk. The staff has been outstanding!! They are all friendly and welcoming. The Tuesday Mix crew helps make the evening very enjoyable. Thanks to Jacklyn, April, Jorge and Amara. The breakfast buffet is a great way to start the day – excellently prepared and good variety. The front desk staff always greets with smiles and makes the check-in or check-out easy. Thanks to Jennifer, Sabrina, Cortney, Art and Stan. Overall, the hotel and staff make my regular trips into the area pleasant and welcoming. For me, they provide a great home away from home.
I stayed here for about a week. Upon arrival I was greeted by Amara who was super professional and helpful. She Genuinely enjoys her job and it shows. And since that arrival she's been continuously helpful, courteous and friendly every time we crossed paths. On the evening of the social, April also helped out with great customer service regarding local travel, attractions etc. very friendly and professional. Both Amara and April as well as the other folks at the hotel were all nothing less than just fantastic. The room was also great, comfortable, very well managed/cleaned. The breakfasts were great and healthy. The gym was great and clean. And the evening socials with burgers and desserts were great as well. I would stay here again without hesitation. The pic is a lovely view from the room. Ara.
We are Marriott fan and stayed here the Friday of Labor Day Weekend. It was a nice hotel, could use some updates in the pool area. The pool is large and feels heated which is nice. Nice hot tub size too. We liked the breakfast too. It was a nice, quiet hotel with a view of a pond or the highway!
Was here for the Little League World Series in August 2017 and have to give a major shout out to Jorge Arellano at this property. He made sure our stay was beyond comfortable and went out of his way at every request. Entire staff was friendly and hotel was perfect for our needs during this time. Thanks to all! Couldn't have been happier.
This is, by far, the worst hotel that we have stayed at in a very long time. When we got to our room, the trash had not even been emptied. We called the front desk and explained that it's really unacceptable to check into a hotel room with someone else's trash remaining. He simply put us on hold on the phone. We also noticed that someone had carved into the headboard over the bed. Awesome. The room was unclean and, in fact, disgusting.
While our stay was quite pleasant, this was not as polished as most other residence inns. At check in we signed an agreement to a variety of things, no parties, no make up removal with towels and other things. The staff person was very friendly but the agreement was not. The room was clean and somewhat worn. There were no extra pillows for the sofa bed, and only one twin sheet for it. No oven, and no knives except for butter knives. The pool was very clean, perhaps even too clean as the pool and hot tub were heavily chlorinated. Breakfast was good and the staff person was friendly. They used mostly disposable plates and flatware which filled up the trash cans quickly. We prefer the washable stuff.
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Residence Inn By Marriott Chicago Southeast Hammond places you next to South Shore Convention and Visitors Authority and within a 3 miles (5 km) of Purdue University Northwest. This 78-room, 3-star hotel has free breakfast, an indoor pool, and free in-room WiFi. Theatre at the Center is also close to this Hammond hotel.
Start your day off right with a free buffet breakfast. Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. For a nice break, mingle with other guests at the free manager's reception.
All 78 air-conditioned accommodations feature kitchens and space to spread out with sitting areas. 32-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding. Sofa beds, coffee makers, and free newspapers are other standard amenities.
Guests of Residence Inn By Marriott Chicago Southeast Hammond have access to an indoor pool, a fitness center, and a spa tub. If you plan to drive, free parking is available. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include free WiFi in public areas, conference space, and a business center.
Reviews from Trip Advisor
82% of guests recommend this hotelTotal of 111 reviews