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Recent guest reviews

The front desk staff were very nice but my room could have been much cleaner. Carpet had obviously not been vacuumed before I checked in, garbage (empty water bottle and dirty plastic silverware) on the floor between the bed and nightstand, hair in the tub, Bathroom floor was dirty.

Filthy. Outside was nice. Town is nice. Room was filthy and stains everywhere

I really liked this property. The rooms were very clean. The only thing that bothered me was I worked late and there was no privacy please door sign. Housekeeping woke me up and then I just got back to sleep and the front desk person came up asking if I needed housekeeping. I got a privacy sign from the housekeeping person. Otherwise, the staff was kind and friendly, room and building were very clean and quiet.

A

Overall nice, affordable, very clean hotel. No real negatives.

It was a very comfortable stay. Although, I do wish the room would’ve been a bit cleaner, as I notice a few stains.

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The hotel, and our room, was very clean. The staff was very friendly and helpful in answering our questions. Our bathroom "door", if you can call it a "door," was terrible for a door. It didn't have any hinges on the bottom. It did NOT attach to anyrhing on the bottom of the door. It would just "swing" forward & backward! It didn't completely close, so it made it very difficult to have complete privacy! Also, it was advertised that there is a swimming pool at the facility. There is NO POOL at this hotel! We had our granddaughter with us. She, and everyone else in our party, were EXTREMELY disappointed. Sherry Raper (317)590-6561 I would like to speak to someone. PLEASE CALL ME.

Great stay, good location, clean hotel & room. Would stay again.

The door on our room would not latch and the bathroom doors were too small to close all the way. But the staff moved us to another room that the door did latch although the bathroom door was still too small creating not much privacy.

Nice clean modern room with a comfortable bed and a huge breakfast bar in the morning for a great price. What more could you want?

After this trip, I really like the Best Western chain. Staff were very friendly and made recommendations to us about local restaurants, etc. The room was super comfy. Great experience.

Great staff. Very helpful and accommodating! We had a large group and they allowed us to "hang out" in the lobby and socialize.

Morthland Drive Valparaiso IN

Hotel highlights

  • Free continental breakfast
  • Free WiFi in public areas
  • Free parking
  • 24-hour fitness center

Best Western University Inn At Valparaiso places you within a mile (2 km) of Memorial Opera House and Valparaiso University. This 50-room hotel has free breakfast along with conveniences like a 24-hour gym and free self parking.


Dining

Free continental breakfast is included with your stay and awaits you each morning.


Rooms

Guests can expect to find 39-inch flat-screen TVs with digital channels. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.


Property features

At Best Western University Inn At Valparaiso, guests have access to a 24-hour gym, free WiFi in public areas, and a business center. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Additional amenities include coffee/tea in a common area, express check-out, and free newspapers.

Room options

Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

1 King Bed | Sleeps 4

Standard Room, 1 King Bed, Accessible, Bathtub

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

1 King Bed | Sleeps 4

Guest reviews for Best Western University Inn At Valparaiso

Everyone (24) Couples (7) Business (4) Family (11) Other (3)
4
Everyone

By on Sep 1, 2023

Review comment responded on Sep 3, 2023

Hi Anne,Thank you for sharing your positive feedback regarding your recent stay with Best Western, Valparaiso, IN. We are extremely happy to know that your stay with us was joyful and pleasant. We take great pride in providing our valued guests like you a comfortable place to stay. Please give us another opportunity to serve you in the future.

3
Everyone

The front desk staff were very nice but my room could have been much cleaner. Carpet had obviously not been vacuumed before I checked in, garbage (empty water bottle and dirty plastic silverware) on the floor between the bed and nightstand, hair in the tub, Bathroom floor was dirty.

By , from Norwich on Nov 19, 2022

Review comment responded on Nov 19, 2022

Dear Deborah,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Our hotel values your feedback and aims to provide our guests with a safe and comfortable stay. While COVID-19 has caused us to make amendments to our hotel’s services and offerings for your safety and wellbeing, our hotel continues to look for ways to improve our guests’ stay. We appreciate you providing insight on what we can do to better meet your needs going forward. Please know that the health and safety of our guests remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19. Our hotel prides itself on embracing BWH Hotel Group’s We Care Clean initiative, and our trained staff are committed to ensuring the highest cleanliness standards recommended by the Centers for Disease Control.Thank you again for your feedback. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Katie PatelGeneral ManagerBest Western University Inn at Valparaiso

1
Family

Filthy. Outside was nice. Town is nice. Room was filthy and stains everywhere

By on Aug 8, 2021

4
Business Business

I really liked this property. The rooms were very clean. The only thing that bothered me was I worked late and there was no privacy please door sign. Housekeeping woke me up and then I just got back to sleep and the front desk person came up asking if I needed housekeeping. I got a privacy sign from the housekeeping person. Otherwise, the staff was kind and friendly, room and building were very clean and quiet.

By on Apr 28, 2021

Review comment responded on Apr 29, 2021

Thank you for taking the time and letting us know hoe your stay was. We are glad that you have enjoyed your stay and we do apologize for any inconvenience this may has caused you.

1
Everyone

By on Apr 27, 2021

Review comment responded on May 10, 2021

Thank you for taking the time for filling out our survey, we will make sure to address any issue you have discussed with us.

5
Family

A

By on Apr 19, 2021

Review comment responded on Apr 22, 2021

Thank you for your review our team takes pride on making your stay comfortable.

2
Everyone

By on Apr 17, 2021

Review comment responded on Apr 27, 2021

Thank you for taking the time to complete our survey, your response is appreciated and we will make sure to address any issues you had during your stay.

4
Partner Couples

Overall nice, affordable, very clean hotel. No real negatives.

By on Mar 11, 2021

Review comment responded on Mar 15, 2021

Thank you for your feedback, we strive are making your stay wonderful.

4
Friends Family

It was a very comfortable stay. Although, I do wish the room would’ve been a bit cleaner, as I notice a few stains.

By , from Lafayette Indiana on Jan 18, 2021

Review comment responded on Jan 23, 2021

Dear Araceli Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 219-850-1100. Best Western University Inn at Valparaiso

1
Family

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By on Dec 21, 2020

Best Western University Inn At Valparaiso

760 Morthland Drive, Valparaiso, IN 46385
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