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Best Western Plus Portage Hotel & Suites

2.5 out of 5.0

Recent guest reviews

Definitely would recommend this hotel to anyone with kids. They will enjoy the splash pool, parents will love the hot tub. The game room was nice too, although the games are a little dated for today generation. Definitely will be going back again to visit the Indiana Dunes longer!

staff was friendly and the breakfast selection was good

Decided to take the kids (ages 10 and 13) for a weekend getaway not too far from home (less than hour) to help burn off some cabin fever. This hotel was perfect for just that. Our room was the perfect size to enjoy our time as family (when not in the pool and hot tub) and the room rate fit into our budget.

Great hotel for the money and close to many area attractions during the summer and winter.

This was a very good hotel, especially for the price we paid. Rooms were comfortable and the morning breakfast was good and restocked often. I would definitely recommend this hotel for business or leisure stays.

We went for the great kid pool and it did not dissappoint our 3 and 1 year old. Great price for everything you get and very clean.

Midway between Chicago & South Bend. Perfect for my needs. This hotel was recently remodeled & very nice. I can't think of a single criticism.

I wish every hotel was this nice. Immaculately clean, very nice updated décor, very nice bedding.

PROS: This hotel is located very close to area attractions including the sand dunes, outlet mall and train station. There are a bunch of restaurants and other stores about 10 minutes away - which was very convenient for getting groceries and fast food. There are 2 gas stations, a liquor store and a Denny's within walking distance. The staff was nice. CONS: There wasn't a fan in the bathroom so the bathroom got really hot and muggy after showering. The breakfast left a little to be desired, the eggs were rubbery.

Perfect! Comfortable, affordable & cozy! I would stay again!

My kids and I had a great time in the heated indoor pool area followed by a relaxing night in our room

loved the location being so close to the interstate. it was also very clean which was great. probably because it is such a new hotel. great space at the breakfast area which most hotels like this feel cramped but they had lots of space to spread out. pool was awesome too for my kids because of the fun water fountains. will definitely stay there again!

The hotel was very clean, modern but comfortable. The staff was very accommodating and eager to assist and please when needed. Very nice bathroom with sleek fixtures. The breakfast provided both hot and cold selections. It was very close to the beach.

The hotel was clean and very nice. I picked this hotel because it looked very new and had a nice pool for kids. We stayed for 4 days. I have 2 kids ages 8 and 1. We were in town from WI and forgot to bring a bed for the baby. The beds are very high off the floor so we had to buy a bed to use for the baby because the hotel did not have a crib or playpen (we travel a lot and most hotels have beds for babies) For the most part our stay was very nice. There were a lot of kids staying at the hotel and pool was a fun zone (very loud) so it would not be a good place for relaxing if thats what your looking for. Also, a little boy had a large accident in the pool on our second night and our family did not use the pool for the rest of our stay. The hotel has a nice breakfast room and good breakfast. The last night of our stay there was a thunderstorm and the power went out. The alarm clock did not go off in the morning so we were late leaving the hotel, but they do offer a wake up service that I wish we had used! For the price we paid I think it was a good value and I will go back again. The location is good and there are many dining options close to the hotel.

I totally disappointed with this hotel. I booked it based on the rating but I was shocked. The room was very dirty, the staff were very rude. In fact in our room, in the microwave, we uncovered severely molded food in the microwave. The smell was so repugnant, we had to vacate the room for hours. I reported the incident to the hotel management and they were very rude. We were there for a two days and the hotel room was never cleaned properly. We were terribly disappointed with this hotel. I will think twice before I book another Best Western.

6200 Melton Rd Portage IN

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • 3 indoor pools

Located 2.1 mi (3.4 km) from East Branch, Best Western Plus Portage Hotel & Suites is within a 15-minute drive of Indiana Dunes National Lakeshore. This 100-room hotel welcomes guests with 3 indoor pools and conveniences like free in-room WiFi and free self parking. Indiana University Northwest is also within a 15-minute drive of this Portage hotel.


Dining

Start your day off right with a free hot/cold buffet breakfast.


Rooms

All 100 soundproofed rooms feature washers/dryers, MP3 docks, and microwaves. Guests can expect 32-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Other standard amenities include refrigerators, coffee makers, and free local calls.


Property features

Guests of Best Western Plus Portage Hotel & Suites enjoy 3 indoor pools, a children's pool, and a fitness center. You can take advantage of free parking, along with limo/town car service. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Other amenities at this family-friendly hotel include free WiFi in public areas, conference space, and a 24-hour business center.

Room options

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

King 1 | Sleeps 4

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

King 1 | Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Queen 2 | Sleeps 4

Guest reviews for Best Western Plus Portage Hotel & Suites

Everyone (3) Couples (2) Family (9) Other (1)
5

very nice hotel for the money.

Families

Definitely would recommend this hotel to anyone with kids. They will enjoy the splash pool, parents will love the hot tub. The game room was nice too, although the games are a little dated for today generation. Definitely will be going back again to visit the Indiana Dunes longer!

By , from Indianapolis, In on Jul 7, 2016

4
Everyone

staff was friendly and the breakfast selection was good

By on May 14, 2016

5

nice weekend getaway.

Everyone

Decided to take the kids (ages 10 and 13) for a weekend getaway not too far from home (less than hour) to help burn off some cabin fever. This hotel was perfect for just that. Our room was the perfect size to enjoy our time as family (when not in the pool and hot tub) and the room rate fit into our budget.

By , from Indiana on Apr 5, 2016

5

great hotel

Everyone

Great hotel for the money and close to many area attractions during the summer and winter.

By , from centeal Indiana on Feb 29, 2016

4

family visit

Families

This was a very good hotel, especially for the price we paid. Rooms were comfortable and the morning breakfast was good and restocked often. I would definitely recommend this hotel for business or leisure stays.

By on Jun 15, 2015

4

kid friendly!!

Families

We went for the great kid pool and it did not dissappoint our 3 and 1 year old. Great price for everything you get and very clean.

By on Apr 12, 2014

5

notre dame football game

Families

Midway between Chicago & South Bend. Perfect for my needs. This hotel was recently remodeled & very nice. I can't think of a single criticism.

By on Mar 21, 2014

4

best western portage, in

Singles

I wish every hotel was this nice. Immaculately clean, very nice updated décor, very nice bedding.

By on Sep 30, 2013

4

great location near the sand dunes

Couples

PROS: This hotel is located very close to area attractions including the sand dunes, outlet mall and train station. There are a bunch of restaurants and other stores about 10 minutes away - which was very convenient for getting groceries and fast food. There are 2 gas stations, a liquor store and a Denny's within walking distance. The staff was nice. CONS: There wasn't a fan in the bathroom so the bathroom got really hot and muggy after showering. The breakfast left a little to be desired, the eggs were rubbery.

By on Sep 3, 2013

5

romantic getaway

Couples

Perfect! Comfortable, affordable & cozy! I would stay again!

By on May 21, 2013