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SpringHill Suites by Marriott Potomac Mills Woodbridge

3.0 out of 5.0

Recent guest reviews

The hotel was short staffed and very busy. We were short on pillows and sheets for the fold out bed. Pool heater was broken and kids were shivering in the pool. On the good side, all of the hotel was very clean. The breakfast buffet was bettthan I expected.

Clean property with corteous staff. A highly recommended hotel.

Great location, near Potomac Mills Mall and lots of restaurants. The room was big and clean. The staff was friendly. The breakfast was good too. Would stay again.

Nice hotel right next to a big mall. Hotel was very clean and spacious for a family of 5. Breakfast was included and good with a variety of foods. I would definitely recommend and stay at this hotel again.

Very nice bed was a little small for a queen and pool was very small.

Stay was quiet and comfortable and met expectations.

This is a convenient hotel if you are going to Potomac mills. Good location and good breakfast.

Rooms we're clean and modern. My wife and I were running around most of the day and it was a nice place to relax at the end of the day. Staff was very welcoming and attentive to our needs.

Very nice and convenient I would recommend to others traveling to the area

We LOVED our stay at this hotel and wish it could have been longer. We stayed as a stopping point on our way home. The room was gorgeous and very sophisticated but comfortable for my family. The King room set up was perfect for our small family. The rest of the hotel was laid out very nice as well. The room was very clean and well stocked. The internet was fast. And the breakfast was wonderful with lots of choices. We would definitely stay here again!!

Technical difficulties regarding my payment. That was an inconvenience but other than that I was satisfied

The decor of the hotel itself is impressive. The staff were professional and always smiling. The exit which the hotel is located is well accommodating and convenient. The room was spacious and clean and most of all the beds were comfortable. We were visiting DC and the location is south about thirty minutes but well worth the drive. We would definitely stay here again.

Traveled by van 16 hrs with 4 grandchildren ages 7-15. Room comfortably sleeps 5-6 , which is hard to find. Our first room had walk in closet, and large dresser, and was very spacious. However within 30 min. We had issue with one bathroom door. The bathroom has separate toilet/sink, and in another room is the tub and larger sink. Instead of a normal solid door, these doors are frosted glass on sliders, and do not lock. Odd styling for privacy and one slider broke ( not just off track, but pulled away from frame) . We were relocated for safety to a smaller room without the dresser, walk in closet and wide open feel. However, it was fine just spoiled by the space the first one had! Breakfast was free and typical variety. Hotel had small on site snack area, free laundrymat, free wifi, free parking, and small indoor pool, and exercise room. Nice lobby. Ten miles to drive to nearest metro station, and convenient on/off interstate. Parking at metro $4.85/day, and average of $10/ person a day to use metro, which took 45 min and 18 stops to get to the National Mall, an adventure in itself for country kids! I wouldn't have even attempted to drive downtown from this hotel due to DC traffic! Hotel located only 15 miles from Mt Vernon. Could walk to fast food and shopping. Drive to WM and Target. Abt 10 min to Potomoc Mills Mall. Staff was great and never got tired of answering and helping with tourist questions. Highly recommend.

The hotel was great... we had 5 in our party so it was perfect with two queen beds and a sofa bed. Large rooms - separate toilet and shower facilities. Flat screen TV - nice sofa, workdesk, lighting. Only issue we had was the staff telling me it was not a pre-paid reservation (and it was) so they insisted on swiping my credit card again. Staff talked down to me when I tried to ask questions and told me since I had booked through a "3rd party" that I had to deal with them. So I called the 3rd party customer service from my cell phone from the front desk - they called the front desk and they worked it out. Just did not appreciate the rude attitude and being treated like a second class citizen just because I used a "3rd party".

We really enjoyed the hotel room and had a nice layout and plenty of space for all 6 of us. We were able to go jump in the pool in the evening, and grab some quick breakfast the next morning before heading out. We would stay again if we are up in the area!

Six of stayed in a mini suite. It was comfortable, clean, and easily excessible to the Metro. We went thru alot of towels in the 5 days we were there. The complimentary breakfast each day started us off each day. The children enjoyed the heated pool every evening. It was a perfect fit for us.

I went to this hotel and made a reservation through o----z. Check in Was really quick and off too the room which was a nice set up. Very pleased with stay.

Stayed here for a weekend getaway and I will never ever do it again. The young man at the front desk was rude when we checked in he charged my card and didn't even tell me what it was for. We got up to our room and it had a very bad smell so we switched rooms the second room was disgusting

Hair on toilet seat and bed. Stained sheets. Half empty bottled water in the fridge.

We have 4 kids and stayed in a suite, it was great except the daily cleanings. It seemed all they did was make the beds and empty trash cans. No extra towels (considering we had 3 slept in beds, they might think we had extra people in our suite). Didn't even throw away old coffee/juice cups and obvious trash. Other than that, it was perfect for our needs and we would stay here again. Great location too!

Room options

Suite, Multiple Beds

Queen 2 | Sleeps 6

Guest reviews for SpringHill Suites by Marriott Potomac Mills Woodbridge

Everyone (2) Couples (4) Business (1) Family (14) Other (1)
2

few issues

Everyone

The hotel was short staffed and very busy. We were short on pillows and sheets for the fold out bed. Pool heater was broken and kids were shivering in the pool. On the good side, all of the hotel was very clean. The breakfast buffet was bettthan I expected.

By , from Charlotte, NC on Apr 13, 2017

Review comment responded on Apr 17, 2017

Jacob, Thank you for taking the time to give us some feedback! We appreciate you choosing SpringHill Suites Potomac Mills. We would like to sincerely apologize for the inconveniences you experienced. Please feel free to contact me in order to further discuss your experience. Cassandra, AGM

5

nice hotel

Everyone

Clean property with corteous staff. A highly recommended hotel.

By on Dec 1, 2016

Review comment responded on Dec 15, 2016

Anonymous, Thank you for your comments. We are so grateful to hear you would highly recommend us! We look forward to seeing you in the future!

5

one night at springhill suites

Couples

Great location, near Potomac Mills Mall and lots of restaurants. The room was big and clean. The staff was friendly. The breakfast was good too. Would stay again.

By on Nov 10, 2015

5

awesome hotel

Families

Nice hotel right next to a big mall. Hotel was very clean and spacious for a family of 5. Breakfast was included and good with a variety of foods. I would definitely recommend and stay at this hotel again.

By on Oct 25, 2015

4

stay

Families

Very nice bed was a little small for a queen and pool was very small.

By on Oct 21, 2015

4

quiet time

Families

Stay was quiet and comfortable and met expectations.

By on Mar 3, 2015

4

good one night stay

Families

This is a convenient hotel if you are going to Potomac mills. Good location and good breakfast.

By on Feb 9, 2015

4

great location for our stops in woodbridge

Families

Rooms we're clean and modern. My wife and I were running around most of the day and it was a nice place to relax at the end of the day. Staff was very welcoming and attentive to our needs.

By on Jan 5, 2015

4

business travel

BusinessTravelers

Very nice and convenient I would recommend to others traveling to the area

By on Dec 31, 2014

5

excellent and beautiful hotel!

Families

We LOVED our stay at this hotel and wish it could have been longer. We stayed as a stopping point on our way home. The room was gorgeous and very sophisticated but comfortable for my family. The King room set up was perfect for our small family. The rest of the hotel was laid out very nice as well. The room was very clean and well stocked. The internet was fast. And the breakfast was wonderful with lots of choices. We would definitely stay here again!!

By on Oct 10, 2014