For almost 2 days ther are NO hit water
Nicely located around things might need
small room, small beds and dirty pullout. Never again.
I tried to check in early and experienced so many issues. First I called the local number and got corporate Marriott. They told me because I booked through Orbitz, I had to add a note to my account or call back the local number and press 5. Which was wholly incorrect. When I finally got a local person, they said they can't guarantee, but at that time it looks possible. But I needed to call back in the morning. Called in the morning to have them say no it was not possible. The rooms layout was a bit awkward, but overall it was spacious for just myself. If I had another person with me, that closet would not hold two suitcases. Breakfast was very blah. I ended up ordering more food via ubereats. They delivered directly to my door which was a positive. This hotel is not a full service hotel, so you'd have to go to the front desk for anything you need. That includes any questions, because I called down during the evening to see if they had utensils and I was put on hold for at least 5 minutes before I hung up. Still overall a decent stay for my one night.
The service and professionalism from the staff.
The service is as amazing, it was very clean and the price was great. I was skeptical but was wrong! Everything was great! Will definitely stay there again and highly recommend it. The only drawback was we got tired of the same breakfast everyday. If your staying for extended time I would suggest different breakfast options
We were very disappointed in the cleanliness of our floor & other places within the motel We couldn't believe how dirty the halls to our room were. Obvious that the maids never vacuumed the halls the entire week we were there. There was chewing gum that someone dropped on the floor near a room & it was in the same spot all week long! The halls were disgusting for a Marriott!! We also asked that they refresh our room when we left for the day & I specifically asked for coffee packets & cups. None were left even after asking. I realize it is an on demand cleaning for those of us that are long term but even after asking, we did not receive service. The trash was not even dumped that day after we asked to have the room refreshed. I really feel that we should have had better service for what we paid for the motel!! A couple mornings we had to wait for quite a while for the employees to bring more coffee to the breakfast area. Also, the breakfast area was never cleaned up periodically through the hours of operation nor was it restocked. It was messy & not very impressive at all. Overall, the motel was not well kept & nor clean. On a positive note, the staff was always very friendly when we were coming & going.
I didnt like that the pressure in the shower and sink were really low kinda hard to wash your hands but its a great location to jave everything around you.
The rooms are very spacious with a fully Loaded room stocked with dishes, paper towels, soaps, etc. love the bathrooms and the spacious room!!
The hotel is in a great location. It's close to the airport and restaurants. The staff takes Covid seriously and have many policies in place for your protection. The room was very clean and comfortable. I would stay here again. I got a great deal on the room using Orbitz. I paid less than 1/2 of what i would expect to pay for staying at a Marriott Hotel.
Breakfast was not up to par even if COVID-19 situation..
Good for the price. I would be back there again. Thank you
SpringHill by Marriott Centreville/Chantilly places you within a 5-minute drive of Manassas National Battlefield Park and within a 10-minute drive of other popular attractions like Fair Oaks Mall. This 3-star hotel has 136 rooms and welcomes guests with free breakfast, free in-room WiFi, and free self parking.
Start your day off right with a free continental breakfast offered each morning.
Guests can expect 37-inch TVs with cable channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Kitchenettes, sitting areas, and refrigerators are also available. Change of towels is available on request.
SpringHill by Marriott Centreville/Chantilly features a gym, free WiFi in public areas, and conference space. You can put free parking to good use if you drive. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a 24-hour business center, coffee/tea in a common area, and express check-in.
For almost 2 days ther are NO hit water
Nicely located around things might need
small room, small beds and dirty pullout. Never again.
Thank you for your feedback
I tried to check in early and experienced so many issues. First I called the local number and got corporate Marriott. They told me because I booked through Orbitz, I had to add a note to my account or call back the local number and press 5. Which was wholly incorrect. When I finally got a local person, they said they can't guarantee, but at that time it looks possible. But I needed to call back in the morning. Called in the morning to have them say no it was not possible. The rooms layout was a bit awkward, but overall it was spacious for just myself. If I had another person with me, that closet would not hold two suitcases. Breakfast was very blah. I ended up ordering more food via ubereats. They delivered directly to my door which was a positive. This hotel is not a full service hotel, so you'd have to go to the front desk for anything you need. That includes any questions, because I called down during the evening to see if they had utensils and I was put on hold for at least 5 minutes before I hung up. Still overall a decent stay for my one night.
Thank you for your very valuable feedback, we use this information for training and teachable moments to enhance our service to our guests.
The service and professionalism from the staff.
The service is as amazing, it was very clean and the price was great. I was skeptical but was wrong! Everything was great! Will definitely stay there again and highly recommend it. The only drawback was we got tired of the same breakfast everyday. If your staying for extended time I would suggest different breakfast options
Thank you so much for staying with us and thank you for the wonderful review and the great suggestion concerning additional breakfast offerings. We certainly look forward to seeing you again the next time you;re in the area.
Thank you for staying with us!