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Comfort Inn Alexandria West - Landmark

2.5 out of 5.0

Recent guest reviews

For a quick, cheap night stay I didn't expect much. The hotel is aging, showing cracks and wear of decades. The STAFF however, multicultural, smiling, enduring tired, cranky guests with patience, kindness, and encouragement. The room was CLEAN, the A/C worked just fine, the soaps/lotions were good quality, the bedding was good and soft. The coffee and things my daughter got from IHOP next door were just fine. VERY good value because of the STAFF and the CLEANING STAFF.....they do a good job.

Overall a good hotel. Easy driving distance to Washington DC location. lot of traffic in the evening around this place

This Comfort Inn is close to a few major highways in a good location with a lot of stores and restaurants nearby, even an iHop is on the first floor of the hotel building. But I came across two things that were not so pleasant, one is that the free breakfast is not available after 9am on weekdays, which is too early and I missed it once, the other is the shuttle to the Van Dorn Street Metro Station didn't come as scheduled when I was waiting at the station before 8pm Sunday night.

Good and convenient location. Staff are friendly and very helpful. I would come back and recommend this hotel to others.

Elevators are very slow and one was not working. I-Hop connected to hotel is convent.

For a family on a budget taking a trip to Washington DC, this hotel fit the bill. The staff (front desk, servers at IHOP, management, and shuttle drivers) were all very good to exceptional. The front desk assisted with every request (storing luggage for a few hours, a room with a mini-frig, shuttle assistance, always friendly and helping with getting around). Management was seen talking with staff with respect (in lobby, on elevator, at front desk...this is critical for the trickle down effect of the staff taking good care of guests - kudos!) and engaged in light conversation with us a few times during our 3 night stay. The hotel itself is somewhat dated yet clean and the location is also a bit worn & dated; hence a lower price as not in a highly trendy or desirable area. Our room appeared to have had an upgrade along the way which was nice, it appeared clean - we like the white bed linens, they give an updated feel. The breakfast is provided by the onsite IHOP; good service yet allow yourself time, even if ordering to-go. I gave a 5 star since it exceeded our expectations by excelling in the areas of their immediate control.

Terrible. problem with reservation Elevators (1 broken & 1 constantly a Problem) Stuck on fifth floor 3 times and had to walk down 5 flights with a bad back. Two woman were stuck in the elevator and I had to pry the door open for them. they had to walk down 5 flight with their bags, I waited for the repairman. Various items in room broken including the whirlpool bath. Breakfast at Ihop not as advertised, just a limited basic offering. GM frustrated with everyone's complaint's an even offered to put us up at another hotel. Will be renovated to a Marriot and rooms will cost more.

Our stay at this hotel was fairly nice. The room and bathroom was clean and the beds were fairly comfortable. The location was nice as it was close to the interstate, many restaurants, downtown Alexandria, and the metro to D.C. We stayed here so we could travel to D.C. It was a chapter location rather than saying in downtown D.C. and we just took the metro to the capital. It was clean and worth the room rate. The star could have been a little more nice though. The hotel is located next to an IHOP and that is what you get for your free breakfast, which was very nice! Overall, it was pleasing.

The rooms were questionable. There were stains on the sheets. The staff seemed friendly but that didn't make up for the dingy environment.

Excellent value for money. Comfort Inn Landmark consistently gives a great experience. Friendly staff, great IHOP restaurant and value for money given. Thanks!

I was meeting a friend for a brief reunion. The hotel was lovely, and having breakfast at IHOP was great!! A wonderful choice on my part.

It was a pleasure staying at the Comfort Inn Landmark. The service was efficient, the staff pleasant and helpful and the breakfast was great. Great stay! Thanks!

I have used this hotel for a number of years while attending business a few miles away. After a few incidents of loud overnight partying, inconsiderate maintenance people, and room amenities that jangled when they should have jingled, this Comfort Inn now has seen much improvement all around. Just what I have learned to expect from this brand name.

We wanted to spend 5 days visiting the DC area and selected this hotel based on cost and past reviews. Front desk staff is excellent and knowledgeable about the area. Shuttle service always timely, but I suggest a specific pickup point from Van Dorn station be established. Good variety of restaurants and shops within walking distance.

Hello all, I suggested DO NOT GET THIS HOTEL. 1/elevators were bad and so slow 2/ they said they have microwave turns out they don't 3/ stairs are bad, go down stairs the exit outside the building and you want to get back in u need to get inside and someone will unlock for you. it's very bad 4/ they said free breakfast certain people in the room 5/ bad!

wifi is very slow and we can not do business activites

All three visits within the last year...no desk clerk to be found at check out time. Had to leave keys with a security guard. No breakfast voucher and no receipt ! Otherwise all else was satisfsctory.

Well into the evening an inconsiderate maintenance man was busy "adjusting" and slamming a room door down the hall from my room. The vibration was very disturbing and went on for a couple of hours. Lots of new paint and general refurbishing has been done and looks very nice especially in the lobby but pretty much through out the facility.

I stayed here while i was attending the Landmark Forum nearby. It is an EXCELLENT value and provided me with all I needed: clean room, comfortable, QUIET, hot breakfast at IHOP in the lobby was included, plenty of electric outlets. I would highly recommend this, it was a great price and value.

We stayed here because we had to move our son back to RI and the hotel is within a mile of where he is living. The only complaint I have is that the room was kind of cold! We put the heat on, but the ceramic tile floor in the foyer and the bathroom was very cold. Otherwise it was just fine.

6254 Duke St Alexandria VA

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Comfort Inn Alexandria West - Landmark places you within a 15-minute drive of popular attractions such as Lincoln Memorial and Arlington National Cemetery. This hotel has 150 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi. TopGolf Alexandria is also nearby.


Dining

Start your day off right with a free full breakfast. Enjoy a bite to eat at IHOP Restaurant, the hotel's onsite restaurant.


Rooms

The 150 rooms are air-conditioned and have an array of amenities, including coffee makers, free local calls, and desks. Guests can expect free WiFi and satellite TV.


Property features

At Comfort Inn Alexandria West - Landmark, guests have access to an outdoor pool, free WiFi in public areas, and a meeting room. Free parking is available if you drive. Friendly staff can provide a safe deposit box at the front desk, and also offer advice about sightseeing. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and coffee/tea in a common area.

Room options

Standard Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Standard Room, 1 Double Bed, Accessible, Non Smoking

Full 1 | Sleeps 4

Guest reviews for Comfort Inn Alexandria West - Landmark

Everyone (8) Business (12) Couples (4) Family (4) Other (2)
4

clean and kind

Everyone

For a quick, cheap night stay I didn't expect much. The hotel is aging, showing cracks and wear of decades. The STAFF however, multicultural, smiling, enduring tired, cranky guests with patience, kindness, and encouragement. The room was CLEAN, the A/C worked just fine, the soaps/lotions were good quality, the bedding was good and soft. The coffee and things my daughter got from IHOP next door were just fine. VERY good value because of the STAFF and the CLEANING STAFF.....they do a good job.

By on Jul 8, 2017

Review comment responded on Jul 11, 2017

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

4

lot of eating places around this.

Everyone

Overall a good hotel. Easy driving distance to Washington DC location. lot of traffic in the evening around this place

By on May 13, 2017

Review comment responded on May 18, 2017

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

3

good location but not much to be expected

Everyone

This Comfort Inn is close to a few major highways in a good location with a lot of stores and restaurants nearby, even an iHop is on the first floor of the hotel building. But I came across two things that were not so pleasant, one is that the free breakfast is not available after 9am on weekdays, which is too early and I missed it once, the other is the shuttle to the Van Dorn Street Metro Station didn't come as scheduled when I was waiting at the station before 8pm Sunday night.

By , from Oakdale, NY on Apr 26, 2017

Review comment responded on May 1, 2017

Dear Guest, We are so very empathetic to your concern. I would like you to know that we most certainly have breakfast from 7 am through 10 am on Saturdays and Sunday. I apologize if this was missed through out your stay. We hope you will consider giving us another shot in the future. We would love to have you as our guest again.

4

clean and comfortable

Everyone

Good and convenient location. Staff are friendly and very helpful. I would come back and recommend this hotel to others.

By on Oct 25, 2016

Review comment responded on Oct 31, 2016

We are pleased to know you rather enjoyed your stay. We will take this feed back and apply it to our continues efforts to improve the hotel. We welcome you back. Thank you for staying with us.

4
BusinessTravelers

Elevators are very slow and one was not working. I-Hop connected to hotel is convent.

By on Oct 25, 2016

Review comment responded on Nov 10, 2016

Than you for your feedback. Seems like you rather enjoyed the convenience of the IHop selection we provide. My apologies in regards to the elevator. We had experienced delays but have since had the issue resolved. We do appreciate your commitment to us and thank you for your assistance in making of hotel better.

5

affordable hotel close to dc

Everyone

For a family on a budget taking a trip to Washington DC, this hotel fit the bill. The staff (front desk, servers at IHOP, management, and shuttle drivers) were all very good to exceptional. The front desk assisted with every request (storing luggage for a few hours, a room with a mini-frig, shuttle assistance, always friendly and helping with getting around). Management was seen talking with staff with respect (in lobby, on elevator, at front desk...this is critical for the trickle down effect of the staff taking good care of guests - kudos!) and engaged in light conversation with us a few times during our 3 night stay. The hotel itself is somewhat dated yet clean and the location is also a bit worn & dated; hence a lower price as not in a highly trendy or desirable area. Our room appeared to have had an upgrade along the way which was nice, it appeared clean - we like the white bed linens, they give an updated feel. The breakfast is provided by the onsite IHOP; good service yet allow yourself time, even if ordering to-go. I gave a 5 star since it exceeded our expectations by excelling in the areas of their immediate control.

By , from Chattanooga, TN on Jul 4, 2016

Review comment responded on Jul 6, 2016

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

1

very old hotel recently purchase by comfort inn's

Everyone

Terrible. problem with reservation Elevators (1 broken & 1 constantly a Problem) Stuck on fifth floor 3 times and had to walk down 5 flights with a bad back. Two woman were stuck in the elevator and I had to pry the door open for them. they had to walk down 5 flight with their bags, I waited for the repairman. Various items in room broken including the whirlpool bath. Breakfast at Ihop not as advertised, just a limited basic offering. GM frustrated with everyone's complaint's an even offered to put us up at another hotel. Will be renovated to a Marriot and rooms will cost more.

By , from Derry, NH on Apr 17, 2016

Review comment responded on Apr 22, 2016

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience

4

nice hotel for your money's worth

Everyone

Our stay at this hotel was fairly nice. The room and bathroom was clean and the beds were fairly comfortable. The location was nice as it was close to the interstate, many restaurants, downtown Alexandria, and the metro to D.C. We stayed here so we could travel to D.C. It was a chapter location rather than saying in downtown D.C. and we just took the metro to the capital. It was clean and worth the room rate. The star could have been a little more nice though. The hotel is located next to an IHOP and that is what you get for your free breakfast, which was very nice! Overall, it was pleasing.

By on Mar 13, 2016

Review comment responded on Mar 19, 2016

Thank you for such a nice wordings, I will definitely share this with all of our staff. Hope to see you again on your next visit in Alexandria

2
Everyone

The rooms were questionable. There were stains on the sheets. The staff seemed friendly but that didn't make up for the dingy environment.

By on Feb 29, 2016

Review comment responded on Mar 7, 2016

Thank you for taking the time to bring your concerns regarding the issue that you have experience while you were here at our facility. Please accept our sincere apologies for any inconvenience. we strive for a perfection in our hotel rooms and service, and the comfort of our guests is a top priority.

4

great trip!

BusinessTravelers

Excellent value for money. Comfort Inn Landmark consistently gives a great experience. Friendly staff, great IHOP restaurant and value for money given. Thanks!

By on Dec 7, 2015