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Best Western Dulles Airport Inn

2.5 out of 5.0

Recent guest reviews

The staff were friendly and helpful. The rooms were clean and the beds were comfortable.

Shuttle to airport fine and fast. Breakfast good. Room needed more lights

Wonderful friendly staffs cannot ask for more.. room clean and breakfast is decent with good coffee. Great location and less than 10 minutes to airport. Highly recommended.

Came in late and sheets had gross stains on them as well as some... crumbs. I asked for room service which had gone home. So I opted for a clean sheet- the only one they had had wholes everywhere in it. Shower had body hair in it. Rough night.

Very friendly staff and check in and out was a breeze

Needed a hotel close to IAD and this one was the least expensive, had a shuttle to IAD, and a nice free breakfast even for early departures.

If you have a long layover at Dulles, this hotel is a great inexpensive option to stay a night or two. My room was pretty clean, but the interior is kind of dated. Not a big deal if you only need to sleep. Free shuttle to the airport, about 10 minutes away. Breakfast was decent for an american hotel. There's also a nice bar nearby inside the Holiday Inn hotel.

The hotel is reasonably priced compared to others in the area. The room was satisfactory. It had An airport shuttle which was very important to us. First time I've ever been in a room with hardwood flooring and no rug. The floor contained some "fudge like"spots that should have been cleaned off. Two very helpful and friendly employees were Erich at check in and an Egyptian man who drove the shuttle.

The service was great and included free shuttle service to and from the airport. The parking fees were very reasonable.

Always use this hotel when transiting through Dulles International Airport. Very convenient, clean, efficient, pleasant stay.

I've recently stayed in this hotel while coming back from my country. The hotel shuttle picked me up from the airport, the driver was very nice. The check in was straight forward and front desk stuffs were really nice. Me and my wife liked the room as it was clean and everything was there like a refrigerator and a microwave. The complementary breakfast was really great as well. I'll definitely recommend this hotel to my friends and I'll stay there again.

Total comfort, no headache stay, recommand to transit passengers

1. The staffs at reception are so nice. After I checked in, they showed us the direction of where our room was located in a map. After I walked into my room, the staffs gave me a phone and made sure everything was alright. 2. The price of the hotel was so cheap compared with surrounding hotel. 3. The hotel provides free breakfast and free coffee for 24 hours, which was so nice. 4. The hotel provides free shuttle to airport. In all, for this price. The hotel is really worthwhile and high recommended from my point of views.

Esa noche se activo la alarma de incendio varias veces y no hicieron nada al respecto.No pudimos dormir. Ni discount or late check out nos dieron

Every person entering the lobby received a warm welcome from a professionally dressed clerk. Room comfortable and had microwave and refrigerator. Coffee available 24/7 in lobby. Breakfast was excellent with friendly staff. I would stay there again.

The staff was super friendly, Clean room, comfortable bed, and the breakfast was good.

We were in walking distance to an restaurant for dinner. Perfect location from Dulles airport.

Nice Room, Good Breakfast, Great Price, Helpful staff.

All the staff are super friendly under manager Ms. Chaudhry's leadership. Breakfast is excellent.

Mediocre. I hate reviews that force you to write more than you want to write. Don't be a pain!!

45440 Holiday Drive Sterling VA

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle

Best Western Dulles Airport Inn is located within a few miles (5 km) of Dulles Sportsplex and Herndon Centennial Golf Course. This hotel has 123 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking. It's near the airport and also near Center for Innovative Technology Complex and Dulles Golf Center & Sports Park.


Dining

Start your day off right with a free hot/cold buffet breakfast. Satisfy your hunger from the comfort of your room with room service.


Rooms

Best Western Dulles Airport Inn's 123 rooms are air-conditioned and provide coffee makers, free newspapers, and free local calls. Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other standard amenities include ironing boards and desks.


Property features

Guests of Best Western Dulles Airport Inn enjoy a fitness center, free WiFi in public areas, and a business center. You can take advantage of free parking, along with a free airport shuttle during limited hours. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. Additional amenities include coffee/tea in a common area, express check-in, and express check-out.

Room options

Standard Room, 1 King Bed, Non Smoking, Microwave

King 1 | Sleeps 2

Standard Room, 1 King Bed, Non Smoking, Microwave

King 1 | Sleeps 2

Standard Room, 1 King Bed, Non Smoking, Microwave

King 1 | Sleeps 2

Standard Room, 1 King Bed, Accessible, Non Smoking

King 1 | Sleeps 2

Guest reviews for Best Western Dulles Airport Inn

Everyone (25) Couples (49) Business (57) Family (65) Other (30) Friends (6)
5

great hotel.

Everyone

The staff were friendly and helpful. The rooms were clean and the beds were comfortable.

By , from Danvers, MA on Jun 12, 2017

4

handy

Everyone

Shuttle to airport fine and fast. Breakfast good. Room needed more lights

By on Jun 1, 2017

5
Everyone

Wonderful friendly staffs cannot ask for more.. room clean and breakfast is decent with good coffee. Great location and less than 10 minutes to airport. Highly recommended.

By on May 19, 2017

1

dirty sheets and shower

Everyone

Came in late and sheets had gross stains on them as well as some... crumbs. I asked for room service which had gone home. So I opted for a clean sheet- the only one they had had wholes everywhere in it. Shower had body hair in it. Rough night.

By , from virginia on May 19, 2017

Review comment responded on May 23, 2017

Dear David, Thank you for taking the time to share your thoughts regarding your stay at Best Western Dulles Airport Inn. I appreciate your candid comments. I am truly disappointed to learn your experience. This certainly is not our standard. Cleanliness of our guest rooms and the rest of the hotel is a highest priority for us; hence what you experienced is truly an uncharacteristic situation and I am really embarrassed to hear about it. I sincerely apologize for the inconvenience caused and hope that we will have another opportunity to serve you better. Please contact me directly if I can be of any assistance any time. Sincerely, Rohitha Basnayake General Manager Best Western Dulles Airport Inn

5

great hotel close to dulles international

Everyone

Very friendly staff and check in and out was a breeze

By , from w on May 17, 2017

4

easy access hotel to iad

Everyone

Needed a hotel close to IAD and this one was the least expensive, had a shuttle to IAD, and a nice free breakfast even for early departures.

By on Mar 30, 2017

4

great option for a short stay near the airport

Everyone

If you have a long layover at Dulles, this hotel is a great inexpensive option to stay a night or two. My room was pretty clean, but the interior is kind of dated. Not a big deal if you only need to sleep. Free shuttle to the airport, about 10 minutes away. Breakfast was decent for an american hotel. There's also a nice bar nearby inside the Holiday Inn hotel.

By on Mar 22, 2017

3

hotel that has an airport shuttle and long term pa

Everyone

The hotel is reasonably priced compared to others in the area. The room was satisfactory. It had An airport shuttle which was very important to us. First time I've ever been in a room with hardwood flooring and no rug. The floor contained some "fudge like"spots that should have been cleaned off. Two very helpful and friendly employees were Erich at check in and an Egyptian man who drove the shuttle.

By on Mar 9, 2017

Review comment responded on Mar 16, 2017

Dear Anonymous, Thank you for choosing Best Western Dulles Airport Inn for your recent visit to Sterling. We are pleased to see your positive feedback regarding your stay. We strive every day to provide the best possible experience to all our guests. Your comments about our team are a true testament to their efforts. I will assure Eric and Fana, who drove the shuttle get due recognition for their efforts. However, I am truly sorry to understand the concern you noted. We will take immediate steps to avoid such occurrences in future. I sincerely apologize for the inconvenience caused. As we look forward to your next visit, please feel free to contact me if I can be of any assistance anytime. Thank you for staying at Best Western Dulles Airport Inn. Sincerely, Rohitha Basnayake General Manger. Best Western Dulles Airport.

5

conveniently close to the airport

Everyone

The service was great and included free shuttle service to and from the airport. The parking fees were very reasonable.

By on Feb 24, 2017

4
Everyone

Always use this hotel when transiting through Dulles International Airport. Very convenient, clean, efficient, pleasant stay.

By , from Tokyo on Jan 22, 2017