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Holiday Inn Northampton

4.0 out of 5.0

Recent guest reviews

Solo traveller on National Holidays Mystery week-end Special. Hotel very clean and tidy.Room spacious and organised. Beds very comfortable indeed.Food ok.Bar drinks expensive. Staff friendly and helpful.Good location for touring the Midlands. Snow followed us from the North West but room in hotel nice and warm.

I was dropped at the wrong branch of Holiday Inn by a taxi driver with poor language skills at about 10.30pm on 14th March. The night receptionist, George, went out of his way to resolve the situation. As coincidence would have it the branch I was really booked at had let my room go despite my company having already paid for it. My options were for the Bedford Rd branch to find me a room or I would have had to look for other hotels in the area. In the end, I was given another late arriver's room whilst a different room was cleaned for their use on their arrival. The receptionist offered free water, a drink, some chocolate, to try to make up for the experience. The room itself was okay but had a very noisy timer on the radiator/air con which was disturbing - shades of Captain Hook being pursued by the crocodile which bit his hand off. Not a great night's sleep. When I went to shower the next morning one of the shower control handles fell off. And the morning receptionist gave the taxi firm the wrong destination address. I resolved that with the taxi driver and the fare was £42.00 in any case because of the distance. My original hotel was 5 minutes or so from the office - that's why I chose it. Be warned - Holiday Inn gives away your room even if you've paid. Their feeble excuse/reason was a computer glitch leading to over-booking. So why not let the affected guests know?? The hotel in Crick I should have stayed at informed my organisation that I would have been 'outbooked' in any case. Nice. Clearly this is a recurrent situation. I have been reliably informed that overbooking is a standard practice at Holiday Inns. Very shoddy practice and attitude.

I've just got home from a two night stay at this hotel on business. All the staff I interacted with were chatty and friendly. The room was very spacious, clean and comfortable. I had breakfast and evening meals in the restaurant and thought the quality and choice of food was very good. My only minor gripe about this hotel (and it is very minor but is the reason I've given a score of 4 rather than 5) is the paper thin walls. This wouldn't normally bother me but I could hear all the conversations from the room next door going on for most of the night which isn't really great when you have an early start the next morning. This didn't spoil my stay though and nor would it put me off staying here again.

Stayed two nights with two children aged 17 and 11. Unlike some hotels there was still plenty of space in the room with two double beds, staff were all friendly and professional. Ate in the restaurant on the first night and impressed with the food quality, a good burger and fries together with beetroot and goats cheese tart. Nice view of the river from our room. The hotel misses out on five stars simply because there were only one set of towels in the room on arrival, reception happily provided additional towels when asked. Great location, easy to get to from motorway and main routes. Will use again.

Usual HI standards, lovely professional and helpful staff. Near main road and so front facing room was a little noisy but insulated when windows closed. Good food, bar and comfy room. Small gym and only 5 mins taxi ride to town centre.

Highly competitive rate for bed and breakfast in a comfortable 2 double bed room complete with a good buffet breakfast. Personable staff and good parking facilities. Ideal for short visit to see family.

I must say that on reading the reviews prior to my stay at this Hotel I could have been put off but no! From the moment you arrive the front of house team recognise you loyalty and greet you with a welcoming smile, thank you Justine (well done Keith).. the room I suppose could be seen as a little tired but very comfortable with superb bathroom facilities. Then the restaurant what a superb meal served in my case by Rachel who’s manner was warming and professional, making the whole eating experience one to remember, ps Sante de Chef! I look forward to my next stay in anticipation and congratulate the management of this hotel for the level of service.

My friend booked this room as one of Holiday Inn’s gold members. We were greeted with complimentary bottles of water and chocolate when we checked in at reception. Plus more complimentary water and toiletries when we reached our room. The suite was large and spacious with 2 double beds plus two sofa beds in the “living room” area. The room had a large coffee table between the two sofa beds, plus additional chairs in the room and plenty of surfaces. Large TV, free Wi-fi too. Mini fridge was a nice bonus, empty other than the complimentary water, but that’s ok as it gave us room to put our wine. I personally was really impressed. We ordered room service which arrived quickly, well presented and tasted lovely. We were able to order a taxi at reception with a push of a button! Breakfast was very nice and plenty to chose from. Only thing I would say is that there wasn’t a full length mirror in the room. Given the size of the room, there was plenty of free wall space that they could have put one up. Also no plug sockets by the beds, but not a huge issue. I would definitely stay here again!

I've stayed in many holiday inns in my time but this one must take the award for the most friendliest staff. From the team on reception at check in (George) to Rachel in the restaurant and other staff whose names I didn't see, everyone went out of their way to check everything was ok. For that reason alone I would stay there again if in the area..... despite some less than great bits to my stay which are reflected in my score. The hotel room I had had 2 double beds and a nicely refurbished bathroom but someone needs to stand at the hotel room door and look at first impressions - hideous net curtains dangling down under some paper thin poor quality curtains sitting on top of some defunct heating/cooling unit. With a bit of 'window dressing' the room could be vastly improved. Food in the evening was Ok, nicely presented but lacking a bit of flavour for my taste but I found the cooked breakfast offering in the morning looked a bit tired as if it had been left under lights too long. However for service this hotel is very Good, it just needs to sort out some other issues.

First of all I stayed in this hotel room with my 1 year old son, the room was freezing with no heaters working, one of the heaters under the window was wrongly installed and had a hole under it letting in a lot of cold air. The tv was broken and had lines going down the picture that was very annoying to top it off I left money in the room while I was out and thought no one had access to the room, turns out cleaners go in there when your out and make the beds what is great but not when your money goes missing, hotel won’t take any responsibility but when £200 goes missing it’s not good at all very upset with my stay here :(

Bedford Road Northampton England

Hotel highlights

  • Free parking
  • Onsite dining
  • Fitness center
  • WiFi and wired Internet in rooms and public areas (fees apply)

Holiday Inn Northampton places you within 2 miles (3 km) of Northampton Guildhall and Northampton Museum and Art Gallery. This 104-room, 4-star hotel welcomes guests with a restaurant, free self parking, and a fitness center. Also nearby are All Saints Church and Market Square.


Dining

Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 9:30 AM.


Rooms

Holiday Inn Northampton's 104 air-conditioned rooms provide coffee makers, safes, and phones. Guests can expect WiFi, wired Internet, and TVs with cable channels and pay movies. Beds are dressed in pillow menus and bathrooms offer hair dryers and free toiletries. Other standard amenities include ironing boards and desks.


Property features

Holiday Inn Northampton features a fitness center, WiFi in public areas, and a business center. Free parking is included with your stay. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include coffee/tea in a common area, laundry facilities, and a gift shop.

Reviews from Trip Advisor

Trip Advisor aggregated rating

61.0% of guests recommend this hotel

Total of 565 reviews