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Grand Hotel Llandudno

3.0 out of 5.0

Recent guest reviews

The hotel is nicely situated next to the pier ... that is the end of the positives! Reception slow to check us in, little advice with parking which is on street only but some tips would have been nice. Foyer is large but stuck in the 50s and lifts to rooms are cramped and don't always go where commanded. Struggled to get pram and three adults in there plus it creaked and banged strangely, if unsafely. THE ROOM: Mother of god! Small, 3/4 double lumpy bed with tired pillows with stuffing coming out of them, dodgy carpet stains, TV only good for 4 channels, large french windows didn't close properly but screwed together, kettle dirty, lots of stained patches on walls near to headboard and on walls around the room, radiator flaking paint which matched all other paint on woodwork, could barely see out of the window due to the thickness of the dirt. THE BATHROOM: Large enough but with no bath!!? Toilet looked like something from the 60s and was so close to the wall couldn't sit on it straight, one very small roll provided for 2 night stay for 2, shower cubicle dirty and mouldy on seals and curtain, flooring around bathroom grubby, particularly at the edges where skirting up the wall, blind the only means of privacy due to plain glass (not a sea view), step up into bathroom seemed unnecessary, cold water tainted somehow so had to used bottled to clean teeth. Nicer bathrooms in Goa hostels. THE EXPERIENCE AND ENTERTAINMENT: Bar staff unfriendly and more interested in chatting amongst themselves, company policy to give a receipt with every bar purchase (shows how much they trust folks), staff seem under the cosh, house wine quality terrible for both white/red and only way to 'upgrade' was to buy a bottle which wasn't worth the risk especially at the price, drinks all expensive, no perceivable quality products, real ales etc. Evening entertainment somewhat bizarre with a group of 4 entertainers, 2 singers, 2 dancers performing the same act to different themes. Male singer appeared to have been classically trained at some point, female good and competent, dancers engaging but not for the right reasons. At no point during the two small spots for the entertainment is dancing allowed near to the dance floor, which was difficult for some during the Abba Mania night. One older lady started across the dance floor want to join another older lady jigging on the opposite side, however not knowing the rules!! The barman sprinted out and escorted her off the dance floor as if she was stripping at an Oscars ceremony. Poor woman had a real fright!! As soon as the 'entertainment' comes to an end (fairly early) you are encouraged to leave the 'Grand' Ballroom and go to the main bar for the follow on piano chap or Karaoke. 30-60 mins of age/era specific tunes would have been nice for those that had made the effort to get there. Since returning I have read much more about Britannia Hotels and the owner and to be honest I will not be using this brand or anything associated with the owner. Will I return to this rotting excuse for somewhere to stay? I think the answer is obvious!

On arriving at the hotel on Good Friday, the building looks very impressive and the reception area is very good. This however is as good as it gets. We had booked a family room which was a decent enough size but it is very dated. It is also very very basic, you get better decor at a Travel Lodge. The bathroom was like a throwback to the 70's and very ill equipped. There was a dispenser on the wall in the shower for body wash/shampoo but I only found out that it was empty once I was in the shower and wanting to use it. I then had to stay in the shower while my boyfriend went down to reception to get the toiletries that we thought would be provided. There was no apology, he was just handed some toiletries. I would expect that when a hotel room was being prepared for new guests to check in, that the housekeeping staff would check that the room was correctly stocked. During our first night stay, we all had a terrible night sleep because the room was so hot. Tried to turn the radiator down ourselves but that didn't work. We reported it the next morning and it was a better the following night. Breakfast is not very good at all and I would advise anyone staying to not pay extra for breakfast and instead go to a local cafe or Wetherspoons because it will be cheaper and better quality. The sausages were shrivelled up, dry as a bone and burnt and that was at 8.10am, just 10 minutes after breakfast had started. The was not a lot of choice in cereal, hardly any fruit and the jam and marmalade was the poorest, cheapest that they could source. The orange juice was obviously made from a powdered mix and it had a cloudy appearance. We didn't eat much and felt cheated out of our extra money for such terrible quality. It felt like a bush tucker trial just to get through breakfast! The parking is a massive issue and even if the hotel was better, we wouldn't stay here again because of the lack of parking. On the first night, by sheer luck we found a space nearby. After a busy day of climbing snowdon, we were exhausted, read the sign which said the parking charges were up to 6pm and took that to mean it was free until 8am the next morning. We were out at 8.01am to pay for a ticket to find that the greedy Conwy council wardens had given us a parking ticket at 7.32am, so be warned. The second evening, we came back from Zipworld to find no spaces anywhere near the hotel so were forced to park quite a way away and then struggle with our casel across town the following morning. On the whole, not an enjoyable stay. We had a great weekend but only because of the fun we had away from the hotel.

Looks good as you walk up , no parking nearby ,pay upon arrival no surprise why !!!!!. Room dated with tatty furniture however bedding clean and so was the toilet. Poor choice off coffee and only standard tea , asked at reception for green tea they don't do that. Entertainment was a bit dated and cheesy. Partner went to reception to report a flooded toilet next to the lounge , receptionist said I don't clean that !!!!,Slept ok apart from creeky floorboards in room above . Breakfast was the only saving grace good quality and plenty off it. Ok for somewhere to lay your head for one night but personally wouldn't want to stay any longer.

when we arrived at the hotel we had to pay as soon as we arrived which was odd. we got to our room the room was rotton and dirty green mould on walls shower leaking. the room was also cold when we went to close the window the handle fell off we would of asked for our money back but the town was full. not parking area so it cost use 50 pound to park an utter sham. do not stay here MR ROBBIE COTTER

The hotel is absolutely filthy, very dated and in desperate need of total refurbishment. The first ‘sea view’ room we were offered did not really have a sea view unless you walked out onto a filthy roof balcony, the bathroom was mound stained, we then got moved to another sea view room which had more of a view but was a tiny room for a family of 3, very dated and filthy. Parking is s major issue as there is no parking provided by this hotel and you must seek on street parking and pay parking charges. When booking your room this hotel advertises WiFi but it is only in the reception area on the ground floor.

This is got to be the worst hotel I have ever stayed. I stayed in room 102A. The A in the room is because the management seems to have divided the room 102 into two A and B. The room is not good enough to be a double bed room leave alone being family room. The locking system is such that my two year old would be able to open door inside and go out. had to put a heavy bag Infront to stop her going out at night. the floor makes enough noise (charrr-charr) to wake the person sleeping in the lower level below that roof. Cleaning was very poor they just wash the used coffee mug with water and put them back, I was able to notice as there was a stainless left in the cup while I had tea in the morning was left behind. used towel were taken away and not revolved with fresh onces. bins not cleared during cleaning. I tried coffee at the coffee shop for 2.5£ got worst coffee than my office wending machine. This is real cheating they should provide clear picture on net and I strongly suggest not to book this hotel of you don't wish to ruin your holiday. As I got really frustrated seeing my room.

Just on our return journey from an Easter break at the Grand Hotel. Will not be returning. We paid £433 for a 3 night break and was expecting something far superior than what we got. Our room was extremely disappointing, very small and in need of a total upgrade. Shabby to say the least. The bathroom was tiny, black mould covered the grouting and the suite was very outdated, just a shower, no bath. The only plus point was the sea view! My partner and I decided to ask for our money back and find alternative accommodation. The reception staff offered us another room which I must say was better but still not of the standard we expected for the amount we paid. It was larger, bathroom a little better, with a bath and less mould. After checking alternative accommodation we decided to stay, although we didn’t have much option, as it was a bank holiday the town appeared to be full. Thankfully we only booked bed and breakfast and hadn’t wasted any more money on evening meals. It was cold and unappetising. The area overlooking the sea was for people who had paid more money for a sea view! This company must be making a fortune, obviously that fortune is not going back into making this hotel back into the The Grand Hotel that it once was. Just a heads up for anyone still contemplating still staying at this very dated hotel. Allow at least another £50 to park your car as we had to!

Loved the location! A functional but small room in a huge hotel that seems geared up for coach parties. Traditional hotel but no WiFi in room! Gasp Breakfast was served in a large room that had the ambiance of a staff canteen. Evening meals served before 7.30 only!!! Did the job but overpriced in my view

The whole hotel was lovely expect the decoration was outdated. The floor boards creaked so much!! Whoever stayed above our room was noisy as well due to the floor boards creaking so badly it woke us up.

Could be a lot cleaner in the rooms. First day there dinner was awful , everything out of the freezer and over cooked, second and third day dinner was lovely , different chefs maybe. Breakfast good . Staff are all very good , cheerful and helpful, the biggest problem with this hotel is the lack of parking , on street if you can get a space absolute nightmare, stay somewhere with parking even if it costs more saves driving around for ages trying to find a space.

Happy Valley Road Llandudno Wales

Hotel highlights

  • Free WiFi in public areas
  • Onsite dining
  • 24-hour front desk

Grand Hotel Llandudno places you next to Llandudno Pier and within a 10-minute walk of Llandudno Museum. This 168-room, 3-star hotel welcomes guests with conveniences like 2 restaurants, a bar/lounge, and a 24-hour front desk. It's on the beach and also a short walk from Great Orme Tramway and Home Front Museum.


Dining

Enjoy dining at Main Restaurant, one of 2 onsite restaurants. Entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. For your convenience, a full breakfast is available for a fee.


Rooms

All 168 rooms feature coffee makers. For entertainment, guests can enjoy TVs. Rooms also include free toiletries.


Property features

Grand Hotel Llandudno features free WiFi in public areas, 2 meeting rooms, and conference space. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Other amenities at this beach hotel include a porter/bellhop and wedding services.

Reviews from Trip Advisor

Trip Advisor aggregated rating

40.0% of guests recommend this hotel

Total of 1936 reviews