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Grand Hotel Llandudno

3.0 out of 5.0

Recent guest reviews

We have just returned from a 4 night stay at the grand, what a disappointing visit. Where do I start? The hotel was lovely and warm,the food was boring and lacked imagination with a lack of staff. The entertainment was very poor and the seats were filthy so we gVe up on that after one evening. The bedroom was dated we had a plastic "glass" each which had to last all visit!! Anything dropped on the floor is crumbs were left and the toiletries consisted of one small tablet of soap and shower/shampoo attached to the wall, the toilet paper was cheap thin stuff. All in all I could not recommend this hotel

its a shame due to its perfect location the hotel potentially could be the best in Llandudno .But on our recent stay this was the most expensive hotel we have been too and its shocking to be fair . the staff was friendly , room was tidy but what let it down for us was the very out of date décor and the breakfast was terrible but this is down to a large hotel occupancy squeezing a breakfast time slot of 45mins 8:30 to 9:15 and surprising the food was cold ( Cold runny Eggs ,Bacon had a after taste , cold waffles ..) now when it comes to breakfast im not normally fussy but even i had to draw the line on the breakfast . and with the premier guest option made you feel very divided maybe embarrassed . (shouldn't all guests be treated the same) Didn't know there was games room and didn't know where the entertainment was . we sat in the lounge i felt like i was in a care home so dull . we wont be visiting again and certainly shouldn't be graded a 3 star hotel .we have stopped in 2 star hotels in black pool that have more going for them

We have stayed at the Grand many times throughout our 43 year marriage and thoroughly enjoyed it. We love the location of the hotel above all else so can ignore some of its less than perfect points. As the food isn't great we don't eat in , the entertainment is really really not our thing but lots enjoy it so live and let live. However when we booked for one night room only we had no idea our room was immediately above the bar and outside smoking area. The music (I use the term loosely) and singing started about 8 30 and got louder and louder , when we have stayed before the entertainment was always in the ballroom . We thought well it can't go on for too long but it did it was around midnight when it finished. Then the man next door started snoring we thought he was in the same bed ! But the worst was to come all night and I do mean all night people were walking around the room directly above us the floorboards creaked really loudly , we could hear the kettle going on chairs scraped across the floor the TV blaring we can only assume it was a staff room. I did try to contact the front desk but could not get thru on my mobile , what's happened to the in room phones ? We got up at 8 totally exhausted I went for a shower only to find no hot water in fact no water at all coming from the hot tap. We washed dressed and came straight home . We will never stay at The Grand again . If on checking in we had been told about the positioning of our room and been advised of the noise nuisance we could have requested another room and maybe we would visit again but sadly we never will.

Attendeded last year's Country Music Weekend at The Grand. Probably more of a rock /pop music fan than country,, but the music on offer last year was so good ( lots of rockabilly) that we were tempted to give it another whirl. To be honest, it was a bit of a let down.Got the impression that it was really a line - dancing convention.That is fair enough, lots of folks having a good time, but you got the impression that the music was purely to cater for the the line - dancing routines.The musicians on Saturday were excellent and looked well capable of letting loose and rocking the joint .Got the feeling that they had to fit in with what the line dancers wanted. A bit of Johnny Cash( the entertainer doing the Who's 'Pinball Wizard' in the style of Cash on Saturday was good fun) would surely have relieved the boredom of yet another line - dancing routine. Please do not be offended line - dance bretheren. You seemed a great crowd. Last year l felt like a convert to country music. After this year, l would probably give it a miss.The accommodation at the Grand was fine. .Stayed on a room only basis for two nights. lt was one of those inside rooms overlooking the scaffolding., but did not pay much and it can clearly be seen that efforts are taking place to improve the accomodation. We must like The Grand though,,, we have stayed at the place often enough! Only really went for the music and that was a bit of a let down.By the way, had a couple of coffees and it must have been the cheapest coffee you can buy..Totally undrinkable.Why not have decent quality coffee? The hotel charges enough for it.The Guinness was great though!

Sadly, all the grandiose of this hotel must have been left stuck in the 50s, in dire need of repairs, renewals and some tlc. Now, it's clientele is mainly 70 yr olds and 80 yr olds who find themselves accommodated there as part of tour packages - as large bus coaches drop them off and pick them up like a well functioning production plant. Which is a shame, as the hotel is in a wonderful location: overlooking the north beach promenade. As they say: a picture is worth a thousand words, so I'll let the photos do the talking.

I've always wanted stay in this hotel location great in one my favourite places in Wales. Shower extremely low water pressure took ages get warm . Only 1 blanket in twin room for 2 ppl. No heating in room . It's not all bad bar pleasant on sea front . Doesn't specify have pay extra for breakfast I opted out as 45 min time slot only charge 7.50 steep

Must have been very grand in it's day. Was clean and tidy. Just old and tired. Staff very friendly and helpful. Food was lovely except the fresh orange it was so diluted down it tasted like crap cordial.

I recently stayed at The Grand on business and I was disappointed at the decor, food and the quality of the bed. The room was very basic and plain. No extras. There was a small balcony off the room which was rusty and the concrete was moss ridden. It's only redeeming features were the amazing views and the lovely staff. Llandudno is picture postcard perfect, so come on The Grand, do some upgrading!!!

What must have once been a thriving, popular and well cared for Hotel, is now past its best looking tired, unloved and in need of refurbishment. The hotel reception area isn't at all welcoming, the same to be said about the Receptionists and staff in general, no smile or welcome greeting. The general decor is tired although it does look as though some redecorating is taking place. We were in room 406, a long trek from the lift along narrow squeaky, creaky corridors, and I mean loud squeaky, creaky corridors, no way could you sneak back to your room after a late night out, much as you try, you can't fail to disturb other guests. Three of us were sharing a room, which space wise, was a wee bit tight.... having a double and single bed, wardrobe and dressing table/desk with tea and coffee making facilities and hairdryer, no phone!! However we found two doors, one leading to a single room which proved a great find and opened out the space, the other led to the en-suite bathroom with over bath shower etc. Towels are provided which were scratchy and hard. No iron or board but are available on request from reception. The beds were comfy and the bedding was clean but can't say I was at all impressed with the general condition of the room as the wardrobe door came off in my friends hand and almost hit her, the windows hadn't been cleaned in what looked like decades but our main concern was the bathroom...... One of my friends went in the shower, no bathmat provided so the floor was wet when my other friend went in, she used a hand towel to mop up the water and the towel was filthy, I shudder and hate to think what the brown stain was, disgusting!! The floor also had round corners, I took a piece of wet paper and out of interest, rubbed the floor by the door opening (hinge side) to see whether the marks were 'wear and tear' or simply 'ground in muck'.... It was the latter, so how long it had been since it had last had a good scrub is anyone's guess. Food is set out buffet style with help yourself breakfast of all the usual choices. Buffet again for the evening meal with a harassed, overheated guy serving the 'dish of the day'. Quite a crazy set up as soup is in the smaller room to the right, main and deserts in the main room. There was a good salad selection and choices for main, vegetables and deserts which was all passable, nothing exciting. Parking is a nightmare. Disabled parking spots are available at the front of the Hotel although not many spaces and not sure if there is a charge. A Car Park is available further up the road, which is costly, read the Price list, we found it rather confusing as after a certain time you can pay for overnight parking.... however, If you don't mind a walk, off Street parking is available further into the town, should you be lucky enough to find a spot. On the whole, staff weren't welcoming, friendly or helpful. A request for an iron, as we went in to dine, had to be re-requested after our meal and waiting a further half an hour in our room for it. Meant a trip down to Reception as no phone in the room only to find out the message hadn't been passed on!! I have to say, this girl was helpful and went to get an iron and board which she brought to us and it was her who advised there is a phone on the corridor..... surely that information should be in the rooms!! If it is, we weren't aware, it isn't obvious. The state of the bathroom floor was reported to the Duty Manager when we went down to dinner and although it was immediately reported to Housekeeping, it was not cleaned until midday, the following day. With regard to the wardrobe door, although it was reported and fixed in record time, it fell off again! Have to admit that with so many mishaps and the number of complaints we made, we just mentioned it on leaving. I doubt I will ever go there again. In all honesty, if I were the Hotel Inspector, I'd close the place down!!

First of all I did not expect the ritz and a good job as I didnt get it. You can tell on arrival that this hotel was Grand years ago! The decor is dated however it's clean. The bedroom had everything we needed. The only downside was that there was no shower and only a bath. The staff are friendly and helpfull.

Happy Valley Road Llandudno Wales

Hotel highlights

  • Free WiFi in public areas
  • Onsite dining
  • 24-hour front desk

Grand Hotel Llandudno places you next to Llandudno Pier and within a 10-minute walk of Llandudno Museum. This 168-room, 3-star hotel welcomes guests with conveniences like 2 restaurants, a bar/lounge, and a 24-hour front desk. It's on the beach and also a short walk from Great Orme Tramway and Home Front Museum.


Dining

Enjoy dining at Main Restaurant, one of 2 onsite restaurants. Entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. For your convenience, a full breakfast is available for a fee.


Rooms

All 168 rooms feature coffee makers. For entertainment, guests can enjoy TVs. Rooms also include free toiletries.


Property features

Grand Hotel Llandudno features free WiFi in public areas, 2 meeting rooms, and conference space. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Other amenities at this beach hotel include a porter/bellhop and wedding services.

Room options

Standard Double Room

Full 1 | Sleeps 2

Double Room, Sea View

Full 1 | Sleeps 2

Standard Single Room

Twin 1 | Sleeps 1

Standard Family Room

Full 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

40% of guests recommend this hotel

Total of 1822 reviews