Grand Hotel Llandudno3.0 out of 5.0
Recent guest reviews
I have always wanted to stay at The Grand Hotel as l like oldie worldy buildings but l can honestly say l will not be returning, the reception area is really nice and then it just goes down hill, our room was facing the great orme the windows were filthy could hardly see out of them.,there were tea or coffee stains on the walls, and the furniture was thread bear,
Great location as next to the Pier and the Orme Country Park. But disappointed with the Hotel. We had booked 4 rooms - all very different but all room is much need of Maintenance - found loose sink panels, mould on tiles, basic breakfast and no parking. Stated £3 parks all day but where ?? Our bags were left outside the doors unattended for a few hours by Porter instead of the rooms. Rooms in need of sound protection - Entertainment can be heard in the bedrooms till late. No premier dining although expected when booking, Disappointed with Service overall especially when we had informed that we had booked multiple rooms to celebrate a birthday !
Me, my boyfriend and his mum booked a one night stay in July 2017 due to the fact we were going to visit his family the next day. The location is brilliant for scenery, however the hotel is located on quite a steepish hill which might be a bit difficult for those unable to walk to get to. We were situated on the 4th floor so we used the lift. The lift was jolty and at one point said it was out of service, but suddenly started moving. The lift kept trying to move whilst the door was open. Inside the hotel room we had a double bed and 2 singles with a kettle, tea and coffee and the bathroom was of a decent size. However, the TV had terrible signal and we couldn't watch it due to my boyfriends mother being epileptic. As well as this, the wifi was only working on the ground floor, however we realised that it wasn't working there either that night. I noticed a few leak stains on the beams in the hotel room, and the bathroom ceiling also had the same. There was also a bad case of mould next to the radiator by the double bed. The noise from other guests kept us awake until 4 am and the noise of the lift constantly being used disturbed us as well. We were glad to leave the following day. Overall the price we paid was not too bad, but we expected at least some wifi and a working TV. We wouldn't book here again.
Got to say after reading reviews for this hotel prior to my visit I was a touch apprehensive and my expectations low. However I've got to say that there is absolutely nothing wrong with this place, maybe I was lucky! The staff friendly, the bar charges very reasonable, the rooms tidy, clean & functional. The hotel is of Victorian heritage and a refurbishment would put this in the 5 star rating bracket however I guess would be cost prohibitive. The car parking a bit hit and miss though we found it ok in the evenings. There was entertainment on in the evening tho we tried out a northern soul event being held here which was really good. Llandudno is a very nice place to visit, it feels like an unspoilt Victorian/Edwardian seaside resort which is really pleasant. A number of reviews on here are critical this was not my experience.
Booked to come to this place 9th July for 2 nights. What a disappointment it was. Checked into the hotel after 4pm went to the room. 3rd floor sea view. Which was ok. Room style Bathroom: Outdated something from the 60's. Mould on bathroom ceiling Toilet wouldn't flush, dirty bath. Bedroom area: very small for two people. Doors to balcony pvc frame. Windows dirty inside and out. Had to clean to get view Two side chairs inside dirty had stains from previous XX number of guests. The bed torn on frame in a few places. We decided to try get our money back and go somewhere else but reception said we could not have our full refund due to us not checking in before 2pm! Awaiting half of the money back from our non stay. Managed to find better place tho.
I don't think that this hotel has been updated since it was opened. We stayed on the fourth floor, after using one of the two very slow lifts, all of the floor boards on the fourth floor squeaked. Once we got into our room, we discovered that we couldn't actually see the sea(pretty sure you have to pay extra for that). The room was basic, you are greeted by an old and dirty plastic cup and a small bit of soap on your bed. There is no wifi in the rooms, it is only available in the lobby. It is incredibly slow and frankly, not worth it. If you do what we did, and book room only, you do have to pay for dinner and breakfast, which is also mediocre and better can be found at the local sainsburys (2 min walk). You have to pay extra to get into the dining room where you can actually see the sea. The hotel overall is ok if you don't expect or need much and it is in a good location, directly next to the pier and promenade. The grand hotel is neither grand nor a very good hotel.
We've often stayed in these once Grand Edwardian Hotels as, romantically, you can see how spectacular they were in their hay day. They must be incredibly expensive to run so we don't expect too much, but this just didn't cut-the-mustard. Cream painted woodchip wallpaper and mouldy mastic in the shower room; a tiny cheap wardrobe with odd hangers. A general depressing dullness to the whole place. On the good points, the bed was comfy and the linen was crisp and clean. The room tidied daily. The room's tea tray amply filled. Dinner (soup and roast) was delicious and dining staff professional and curteous. Entertainment each night. (Bingo, singer to backing tracks, young dancers and singers) Basement 'ballroom' was worth a visit. Ground floor bar felt like I was waiting to die and we felt sorry for the singer/key board player. If you can get a cheap deal then great, but alas we'll be trying one of the other hotels in this absolutely gorgeous town.
The hotel is next to the pier and handy for Great Orme, the tramway and promenade. Like many of these once 'grand' hotels, it has seen better days, and suggestions of its former glory are given by the pictures on the walls of the lobby. As usual with the Britannia chain, group rates are reasonable and do give value for money. A honeymoon couple, on the other hand, might feel that their life of marital bliss had got off to a rather bleak beginning. It fulfils its function of catering adequately to the costive wallet.
What a beautiful building but rooms stuck in the eighties I think. Didn't feel clean or cared for. Run down and damaged. I really hope this gets sold to a chain that will restore it to it's former glory. Then maybe I'll return. Staff could do with cheering up but they're probably sick of being complained at
Excellent location in Llandudno. Hotel is a little dated but very quaint we had a lovely view across the bay from the room. Great place to visit and walk along the sea front, and a trip up the Great Orme is a must.
- Free WiFi in public areas
- Onsite dining
- 24-hour front desk
Grand Hotel Llandudno places you next to Llandudno Pier and within a 10-minute walk of Llandudno Museum. This 168-room, 3-star hotel welcomes guests with conveniences like 2 restaurants, a bar/lounge, and a 24-hour front desk. It's on the beach and also a short walk from Great Orme Tramway and Home Front Museum.
Enjoy dining at Main Restaurant, one of 2 onsite restaurants. Entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. Start your day off with full breakfast, available for a fee.
All 168 rooms feature coffee makers. For entertainment, guests can enjoy TVs. Rooms also include free toiletries.
Grand Hotel Llandudno features free WiFi in public areas, 2 meeting rooms, and conference space. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Other amenities at this beach hotel include a porter/bellhop and wedding services.
Reviews from Trip Advisor
40% of guests recommend this hotelTotal of 1738 reviews