Everything shuts down so early not much to do after 6pm
This was our first experience with Riu and overall it was good. The property was vast but very clean. We booked a superior room which had a partial ocean view. The walk from the room to the beach was 5 minutes in total. Because the property is so large, getting to a bathroom was always a trek. Poolside there is service but not at the beach. I highly suggest packing an insulated cup because drinks get hot/melt fast. Compared to other all inclusive resorts I’ve visited, the downside here is: no room service, wristbands, outdated rooms/linen, AC did not work well in room, and towels require a card or charge for loss/theft. Pros: shopping on site and at the beach. The monkey bar is a 15 minute walk. Activities and night shows were great. BBQ poolside almost daily. Friendly and helpful staff. Easy checkin and checkout.
Beautiful property, nice pool and beach. Saw some monkeys just right outside my room balcony and also some more monkey next to the monkey bar.
Location was perfect, the beach was perfect the staff was great they worked really hard to make you feel good. Entertainment was good they had a show/ party every night . The pool had some missing tiles, otherwise great value .
Everything was great. I wish the activities to be on time as schedule. For example, "Stretching" class at 10:15 am was not always given.
nice pool,staff make u feel welcome, good entertainment staff,all day,plenty of food,snacks good bar services,
The workers are very nice. Everything was very clean and beautiful. Food was great too. Entertainment was fun . Drinks great. Pool big beach beautiful. Overall i recommended .
Great place
Food quality and variety was average at best. Drinks were watered down, and both day and night entertainment was okay.
Housekeeping very was good and very commendable. I believe her name was Gabi. The entertainment was okay, but mostly in Spanish. I witnessed several workers not using gloves while handling food.
As with any resort there are pros n cons. Some of the cons were how humid and hot the place is. Some of the fans in the bar/restaurant area aren’t turned on and the ones that are on they were all in different speeds. Put them on blast cause we’re sweating. Restaurants are on a first come first serve basis. So get in line between 5-530 if you want to make sure u got a meal from the restaurants besides the buffet. The buffet wasn’t that good. (I’ve been to many in punta cana so I’m comparing those to this one). The selections just weren’t the greatest. The mangu was too moist which is crazy since the 2nd chef is Dominican. The DJs music selection sucked at the club. We were a grp of 11 and all except me came back with a rash. It may of been the ocean cause I only stepped foot in there twice for like 4 seconds and got out. Insects will eat u alive so bring bug repellant and portable fans. They are short staffed so there really isn’t much interaction between the staff and guests. I did love the fact that the room had 4 bottles (vodka, rum, tequila, gin) in case u didn’t feel like going to the bar. The pool was a good temperature as well as the ocean. The Asian and Italian restaurant were pretty good, the neon party was cool, the raccoons were cool to look at. They will get pretty close to you if u offer them food but it’s not like they gonna jump on your table while u there…. They will jump on the table next to you to eat the scraps, there’s a few big lizards around the pool
Horrible… hotel is falling apart… service is very horrible with nobody willing to help you. No signs plus you must ask 3-4 times a daily to get your room serviced. Front desk doesn’t care about your feedback.
This was the first all inclusive I’ve done. I was scared of what the dinning options would be. There was a wide variety of food to choose from, and was good. I will do another all inclusive vacation in the future. It will be at a Riu property, as it was a very positive experience.
Riu Guanacaste - All Inclusive places you next to Diamante Eco Adventure Park and within a 10-minute walk of Playa Matapalo. This 701-room, 3.5-star property has 3 outdoor pools along with a full-service spa and a free water park.
Free buffet breakfast is served each morning from 7 AM to 10 AM. Relish the international cuisine at Liberia, one of 5 onsite restaurants.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Balconies or patios, minibars, and ceiling fans are also standard. Housekeeping is available on request.
Riu Guanacaste - All Inclusive features a full-service spa, 3 outdoor pools, and a free water park. There's free parking and limo/town car service. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this all-inclusive property include a nightclub, a children's pool, and a gym.
Everything shuts down so early not much to do after 6pm
This was our first experience with Riu and overall it was good. The property was vast but very clean. We booked a superior room which had a partial ocean view. The walk from the room to the beach was 5 minutes in total. Because the property is so large, getting to a bathroom was always a trek. Poolside there is service but not at the beach. I highly suggest packing an insulated cup because drinks get hot/melt fast. Compared to other all inclusive resorts I’ve visited, the downside here is: no room service, wristbands, outdated rooms/linen, AC did not work well in room, and towels require a card or charge for loss/theft. Pros: shopping on site and at the beach. The monkey bar is a 15 minute walk. Activities and night shows were great. BBQ poolside almost daily. Friendly and helpful staff. Easy checkin and checkout.
Beautiful property, nice pool and beach. Saw some monkeys just right outside my room balcony and also some more monkey next to the monkey bar.
Dear Jennifer Phuong,We are so pleased to read that your experience was positive.We really thank you for your feedback, knowing that our guests are happy with the experience makes our day.The best news is reading you had a nice time.Kindest Greetings, Jennifer!Hotel Riu GuanacasteOnline Reputation Manager
Location was perfect, the beach was perfect the staff was great they worked really hard to make you feel good. Entertainment was good they had a show/ party every night . The pool had some missing tiles, otherwise great value .
Dear michelle,Thank you very much for your nice words and for your fantastic rating.We are very happy that you had a good vacation with us!You can trust that we record your observations and will handle them with the appropriate departments.We hope to welcome you again soon, in one of our facilities.With our best wishes, we remain at your entire disposal.Yours faithfully,Hotel Riu GuanacasteOnline Reputation Manager
Everything was great. I wish the activities to be on time as schedule. For example, "Stretching" class at 10:15 am was not always given.
Dear Semyon,Thank you for your comment,We continually strive to provide the best quality and, to ensure, that all our guests return home with beautiful memories of their vacation with us.We note that in your case we met our goal.Please have no doubt, as we are following up on your comments and will address them with the appropriate departments.Now we just need you to come back to visit us again soon.Yours faithfully,Hotel Riu GuanacasteOnline Reputation Manager
nice pool,staff make u feel welcome, good entertainment staff,all day,plenty of food,snacks good bar services,
Dear Elena,Thank you very much for staying with us.We love working for our guests, nevertheless, we apologize for any discomfort, it will be forwarded.Wishing you a very happy day, Elena, and hoping to welcome you again soon.Warmest wishes!Hotel Riu GuanacasteOnline Reputation Manager