Skip to main content
Beginning of main content

Hotel Riu Guanacaste - All Inclusive

4.0 out of 5.0

Recent guest reviews

The resort is beautiful and well maintained. Food was good, not great. Mostly buffet style. Nice location with lots of activities nearby. Two things that keep it from getting a 4 or 5 star rating: 1) The linens and bedding are not good. The bed is really hard. Towels are not soft. 2) Some of the service is really good, and some is not. We had a few bartenders simply ignore us. Not all the wait staff is friendly. Little things, for some people, but if you want a 4 or 5 star hotel, those two areas need to improve. Overall, it was a good value and I would do it again without hesitation.

After reading the good reviews, we booked our stay. Unfortunately, the good reviews/pictures were totally WRONG!!! We have never had as bad as an experience than at this hotel. Rude staff, out of date, no coffee machine in room, tattered towels, awful beds/pillows, only 1 English tv channel, mini bar sucks and only filled every other day, elevators always broken, had to wait in line to get to eat at the restaurants, unkempt pool area, no wait staff, below mediocre food....the list goes on!!! We were so disappointed. Spend a little extra to stay at the RIU Palace right next door. Better yet, don't give your chain your $ and stay somewhere else!!!!

We really liked the hotel and the staff was great. The food was good but not very flavorful.

Most people that worked there were friendly, there were a couple of staff members in front desk that were rude and not friendly at all, the food was not very good

BEAUTIFUL HOTEL. CLEAN (IMMACULATE , ACTUALLY) WOULD RETURN AGAIN AND AGAIN,IN FACT I CANNOT WAIT TO GO BACK, STAFF WAS WONDERFUL. BUFFETS DELICIOUS , INVITING

The pools were beautiful with something for everyone (waterfalls, in pool lounge chairs, volleyball, swim up bar). Variety of excursions available. We attended a wedding and the staff did an excellent job of making the bride and groom's day special! Room was spacious with a great balcony and view of the grounds and swimming pools.

This was a great vacation spot. All included. Just a little secluded from town. Which was great in someways but felt a little isolated. But there was lots to do and the food was great. There were endless drinks for those of age and overall a great adventure.

Food and staff were great to be around and the weather is always beautiful.

well maintained hotel with big premises and nice pool for kids. lot of activities. The food was great with lot of options for breakfast, lunch and dinner. we went in a group and our main peeve is the cocktails and drinks, it was totally watered down and the liquor used was really cheap....resulting in all the drinks to be really sweet.....wish this could be better.

The Hotel was good, food was good, location is OK. Beach was OK. Drinks a little bit on the sweeter and diluted side. Hotel has a terrible wifi policy. You have to pay to have wifi at the room, that too by the hour. Wifi at the lobby is free. The local Movistar sim card we bought did not work here. The room had actual keys! Not key cards. Expensive if you lose it.

Enjoyed the stay. The food was excellent. The grounds are beautiful and the staff friendly and attentive.

A nice stay. We had no problem getting food or cocktails whenever we wanted.

Hotel on the beach. Bathroom in room needs updated but clean. No room service. Request for items from front desk took hours to receive. 1-2 of the restaurants closed every night due to low occupancy, off season. Would stay again. Nice pool. Nice bars.

The experience was overall very good, but way too many kids at the resort. One would think that there would be at least a small adults area. There is a pool "for kids only" that was never used. There was no pool for adults only and even the bar area was overrun with children.

I was really upset that they do not offer Room Service - Sport Bar is open 24 hours but does not have a variety of food. Food was ok - Entertainment was good - overall really clean

We had a wonderful time at this resort. We went for a girl's trip recently. It was beautiful, clean, and the beach was wonderful. The staff is amazing. All of the employees are so friendly and really go out of their way to help you with any need. I can't say enough about them. They are so hard working. The rooms were spotless. I thought the food was pretty good. No, I wouldn't say it was a five star meal, but no buffet is. The food was on par with at least your average restaurant. There were so many choices that everyone should be able to find something they like. The beach was clean and peaceful. There wasn't any seaweed present when we went and I felt really comfortable and safe getting in the water. We had a really lovely time.

The talian restaurant was not good at all, Steakhouse was ok, client should Wait in line to make reservations for a restaurant it's ridiculous, to make it worse to tell you everything is booked for the day.. they should have that option when you check in.

Riu hotels normally have more food variety. In Costa Rica very poor food variety. I made a complain about room things need to repair and nobody came in to fix it even after second call. Never had experience that in Riu before.

The hotel is nice and quite big, you have to walk some distance between the beach, pool, restaurants since it is spread out. That's not bad considering all the food you eat and the extra walking is welcomed. The buffet restaurant is ok but I would recommend eating dinner at the other restaurants they have there too i.e. Asian, Italian and Steak house. You have to make a reservation for those by going to the front desk, make sure you do that between 9:00 - noon, it gets booked fast. Since alcohol is included in the hotel stay they serve cheap liqueur at the bars so ask for brand names that they might have under the counter. If you want good rum ask for Centenario. The rooms are clean and the staff are very friendly. If you treat them with respect and don't act like a snob they will take care of you! The beach doesn't have white sand and the water is not clear like the Caribbean due to volcanoes in the area, the sand is more brown. The pools are nice and the average depth is 4'. There's a diner next to the pool that serve lunch from 12:00 - 3:00. There's free WiFi in the lobby but you can pay extra to get it all over the hotel. I suggest to bring all essential hygiene items and sunscreen since there are no stores close to the hotel. The prices at the hotel store are quite high.

Hotel great right next to the beach on private property. The staff is extremely friendly and also ready to help with anything. I liked them so much that will be staying at their hotel on the next vacation destination if available. The only thing they need to improve on would be newer room towels they are not soft and are old.

Sardinal de Carrillo El Ocotal Guanacaste

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Hotel Riu Guanacaste - All Inclusive places you 12.3 mi (19.8 km) from Flamingo Beach. This 701-room, 4-star resort has 3 outdoor pools along with a full-service spa and a casino. It's on the beach and also close to Ocotal Beach.


Dining

Free buffet breakfast is included with your stay and awaits you each morning from 7 AM to 10 AM. There are multiple options for onsite dining with 5 restaurants, including Liberia, which specializes in international cuisine.


Rooms

All 701 air-conditioned rooms provide free minibar items, free bottled water, and ceiling fans. Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Laptop-compatible safes, phones, and ironing boards are also available.


Property features

Hotel Riu Guanacaste - All Inclusive features a full-service spa, 3 outdoor pools, and a casino. If you decide to drive, there's free parking. A multilingual staff is on hand to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this all-inclusive resort include a nightclub, a children's pool, and a health club.

Room options

Superior Room

Full 2 | King 1 | Sleeps 4

Standard Room, Ocean View

Full 2 | King 1 | Sleeps 4

Suite

King 1 | Sleeps 2

Suite Jacuzzi Ocean view

King 1 | Sleeps 2

Guest reviews for Hotel Riu Guanacaste - All Inclusive

Everyone (26) Couples (189) Business (3) Family (88) Other (8) Friends (37)
3

beautiful hotel near beach

Everyone

The resort is beautiful and well maintained. Food was good, not great. Mostly buffet style. Nice location with lots of activities nearby. Two things that keep it from getting a 4 or 5 star rating: 1) The linens and bedding are not good. The bed is really hard. Towels are not soft. 2) Some of the service is really good, and some is not. We had a few bartenders simply ignore us. Not all the wait staff is friendly. Little things, for some people, but if you want a 4 or 5 star hotel, those two areas need to improve. Overall, it was a good value and I would do it again without hesitation.

By on Jun 7, 2017

1

do not stay here!!!!

Everyone

After reading the good reviews, we booked our stay. Unfortunately, the good reviews/pictures were totally WRONG!!! We have never had as bad as an experience than at this hotel. Rude staff, out of date, no coffee machine in room, tattered towels, awful beds/pillows, only 1 English tv channel, mini bar sucks and only filled every other day, elevators always broken, had to wait in line to get to eat at the restaurants, unkempt pool area, no wait staff, below mediocre food....the list goes on!!! We were so disappointed. Spend a little extra to stay at the RIU Palace right next door. Better yet, don't give your chain your $ and stay somewhere else!!!!

By , from Illinois on Jun 4, 2017

4

nice hotel on the beach

Everyone

We really liked the hotel and the staff was great. The food was good but not very flavorful.

By on May 5, 2017

4

nice hotel, close to the beach

Everyone

Most people that worked there were friendly, there were a couple of staff members in front desk that were rude and not friendly at all, the food was not very good

By , from California on Apr 30, 2017

5

wonderful place to stay

Everyone

BEAUTIFUL HOTEL. CLEAN (IMMACULATE , ACTUALLY) WOULD RETURN AGAIN AND AGAIN,IN FACT I CANNOT WAIT TO GO BACK, STAFF WAS WONDERFUL. BUFFETS DELICIOUS , INVITING

By , from CLEVELAND OHIO on Mar 18, 2017

4

beautiful hotel with great staff.

Couples

The pools were beautiful with something for everyone (waterfalls, in pool lounge chairs, volleyball, swim up bar). Variety of excursions available. We attended a wedding and the staff did an excellent job of making the bride and groom's day special! Room was spacious with a great balcony and view of the grounds and swimming pools.

By , from Baton Rouge, Louisiana on Feb 26, 2017

5

great all included experience.

Everyone

This was a great vacation spot. All included. Just a little secluded from town. Which was great in someways but felt a little isolated. But there was lots to do and the food was great. There were endless drinks for those of age and overall a great adventure.

By , from Brooklyn on Jan 13, 2017

5

nice hotel

Everyone

Food and staff were great to be around and the weather is always beautiful.

By , from PA on Jan 6, 2017

4

riu palace

Everyone

well maintained hotel with big premises and nice pool for kids. lot of activities. The food was great with lot of options for breakfast, lunch and dinner. we went in a group and our main peeve is the cocktails and drinks, it was totally watered down and the liquor used was really cheap....resulting in all the drinks to be really sweet.....wish this could be better.

By on Jan 2, 2017

4

good all inclusive resort. terrible wifi.

Everyone

The Hotel was good, food was good, location is OK. Beach was OK. Drinks a little bit on the sweeter and diluted side. Hotel has a terrible wifi policy. You have to pay to have wifi at the room, that too by the hour. Wifi at the lobby is free. The local Movistar sim card we bought did not work here. The room had actual keys! Not key cards. Expensive if you lose it.

By on Dec 29, 2016