El Mangroove, Autograph Collection4.5 out of 5.0
Recent guest reviews
Amazing customer service, true boutique experience, design is beautiful & lends to true relaxation. Cannot say more positive about us staff, they were amazingly helpful, professional, friendly, and attentive. Wonderful experience!!!
The Hotel itself was OK. The place felt a little rushed to be built, and had some questionable design choices. For example, in the corner rooms (which are supposed to be the nicer rooms) there is a door that leads from the shower to the outside via a frosted glass door (there is also one inside so, no, you don't need to go outside to access it) but that door does not fully fill the frame. This means there is a lot of open space around the door. You are near the woods- so lots of bugs come in. The first room we stayed in had a huge ant problem. We called the front desk about this and the staff was more than helpful. They really were great. They helped us move rooms, and even gave us a deal on upgrading to a bigger room due to our discomfort. This room was very nice, but again, the craftsmanship of the place comes into question. There were cracks in the caulk/sealant around the dining room sink. The hotel provided us with a nice fruit bowl that, after coming back to our room one night, was covered in ants entering through these cracks. Yes I know we are in the forest/beach- and I am not afraid of bugs or anything and I know where I am, but it seems simple upkeep could have prevented this. And the rooms are not inexpensive. Again, the staff was great, Eddy was great (he will try to sell you on a Sunset Cruise which you should absolutely take), the beach felt like velvet. The Hotel itself could have just been a little better.
From the moment you arrive and are greeted with a refreshing drink to the moment you leave you will experience a very high level of service and plenty of smiles. There isn't one bad thing I could comment on here. Highly recommend!
I was initially very impressed with the hotel. It was breath taking and the staff was kind. However, I felt the office manager was not very pleasant to work with while everyone else on the staff was helpful and kind. I would recommend the hotel for adults. It is quite relaxing and most services are at your finger tips.
Located in Panama Beach, El Mangroove, Autograph Collection is 2.8 mi (4.5 km) from Hermosa Bay Beach. This 85-room, 4.5-star hotel has 2 restaurants, a full-service spa, and an outdoor pool. On the beach, the hotel is also within a 15-minute drive of Hidden Garden Art Gallery and Coco Beach.
Enjoy dining at Makoko, one of 2 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or make new friends over drinks at the bar/lounge. Start each morning with buffet breakfast, available for a fee from 6 AM to 10 AM.
All 85 air-conditioned accommodations feature living rooms. 42-inch plasma TVs come with digital channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and free toiletries. IPod docks, minibars, and coffee makers are also standard.
At El Mangroove, Autograph Collection, guests enjoy a full-service spa, an outdoor pool, and a fitness center. Free valet and self parking are available—or if you're not driving, take the airport shuttle (available on request) for CRC 35000 per vehicle roundtrip. The 24-hour front desk has multilingual staff ready to help with dry cleaning or laundry, and answer any questions about the area. Other amenities at this beach hotel include a steam room, free WiFi in public areas, and 7 meeting rooms.