No elevator to access the second floor. Full length mirror in my room was broken. It needs to be removed because it’s an accident waiting to happen
Stayed at this hotel back in March 2022 and it was decent. Stayed at this hotel in august 2022 and it was an unfortunate experience. room was dirty; carpet didn’t seem vacuumed, bathroom had horrible lighting was very dark/dim, tv screen was dirty, windows were dirty, surfaces seemed unwashed, telephone made clicking noises or ‘dripping’ noises. Neighbors above were super loud. It was a place to sleep and that’s about it. Did not have early check in and hotel is very very under staffed.
The hotel staff were friendly.
When coming in our keys had to be recarded 2 times. The top bed skirt had a stain in it, the spa was under maintenance with the kid pool as well, around the edging of the tub they covered black mold with caulking. I will not be coming back.
Fire alarms going off multiple times during the night waking up the entire hotel. I am talking like 2am and 5am or something like that. Irate guests yelling and cussing at the staff didn't help after the alarms got shut off (approx. 10 min each). Other guests offered refunds for their stay, we were not. Maybe because we booked through a 3rd party? Regardless, my son and I were up from the cities for an event at the Fargodome and this hotel experience left a bad taste in our mouths for sure. Time for a nap.
cigarette butts all over the entry way, sidewalk and parking lot. rugs inside the lobby were very dirty. our room way clean and ok. very messy floor and counters in the breakfast area. pool very cloudy.
The property is on a long narrow string of hotels. It is expensive for what you get and it's fairly old (light switches didn't work, rudely patched holes in the walls). The only thing that was really good was the breakfast. I've stayed a quite a few hotels this summer and every one has cheaped out on the breakfast, serving prewrapped, tiny, garbage. This hotel still served a regular continental breakfast and I was happy to see it.
The air conditioning didn’t work, though it was trying, the room had a dank smell of stale smoke, our smoke alarm battery went off right as we were going to sleep (after midnight), there were small stains on some of the towels, and the continental breakfast was mediocre at best: white bread, white bagels, plain white yogurt, coffee with only white sugar (I’m seeing a pattern), donuts, and some Froot Loops. The pool was the best part. That part still seems to be ok, minus the broken railing for the hot tub.
The place was stinky and had mold in corner of room.
Room and facility is gross and outdated. Room was terribly cleaned.
Friendly front desk and they let us leave our trailer due to the wind.
We have stayed here before. Area is easy to get to. Had to wait awhile to be checked in and had to go find an employee to check us out. Breakfast was not as good as our last stay, but still good. Last time there were more options. This time there were fewer options, and they had run out of some items by 9am and did not refill them.
Dirty everything. Wouldn’t stay again. Mold on heat/AC Unit. Dusty rooms.
For the low rate, great place to stay. Average hotel. No negatives
When we arrived to the hotel they put us in a room that was not made up so we had to be put into another room. The door had a crack in it so outside light would come in the edging. Overall it was a cheap hotel so not expecting much but I definitely would not return.
AmericInn by Wyndham Fargo West Acres is located within a mile (2 km) of West Acres Mall and Roger Maris Museum. This 60-room hotel has conveniences like free breakfast, an indoor pool, and a 24-hour gym.
Free full breakfast is included with your stay and awaits you each morning from 6 AM to 10 AM. Savor a meal from the comfort of your room with room service.
Guests can expect to find free WiFi and TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard. Housekeeping is available on request.
AmericInn by Wyndham Fargo West Acres features an indoor pool, a children's pool, and a 24-hour gym. A stay here includes free parking. The 24-hour front desk has staff standing by to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include free WiFi in public areas, a spa tub, and meeting rooms.
No elevator to access the second floor. Full length mirror in my room was broken. It needs to be removed because it’s an accident waiting to happen
Stayed at this hotel back in March 2022 and it was decent. Stayed at this hotel in august 2022 and it was an unfortunate experience. room was dirty; carpet didn’t seem vacuumed, bathroom had horrible lighting was very dark/dim, tv screen was dirty, windows were dirty, surfaces seemed unwashed, telephone made clicking noises or ‘dripping’ noises. Neighbors above were super loud. It was a place to sleep and that’s about it. Did not have early check in and hotel is very very under staffed.
Hello Jessica, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement for the room and surroundings. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuous improvements.
The hotel staff were friendly.
Hello Dawn, I am so happy to learn that you enjoyed our hospitality, service and accommodations. It is rewarding to hear that we have succeeded in making you feel at home and that you experienced no difficulties with our services or amenities. Your compliments to our hardworking staff mean a lot to us. We are so glad that your stay was enjoyable, and we look forward to seeing you again!
When coming in our keys had to be recarded 2 times. The top bed skirt had a stain in it, the spa was under maintenance with the kid pool as well, around the edging of the tub they covered black mold with caulking. I will not be coming back.
Hello Sara, Thank you for your assessment of our hotel, amenities and hospitality. We are always working on improving our housekeeping standards. I assure you the linens and towels are thoroughly washed and treated with proper hygiene products after each guest has departed the property. Our goal is to provide fresh, clean and high-quality towels and linens for all guests. Im sorry if we missed the mark during your stay. Thank you again for your feedback!
Fire alarms going off multiple times during the night waking up the entire hotel. I am talking like 2am and 5am or something like that. Irate guests yelling and cussing at the staff didn't help after the alarms got shut off (approx. 10 min each). Other guests offered refunds for their stay, we were not. Maybe because we booked through a 3rd party? Regardless, my son and I were up from the cities for an event at the Fargodome and this hotel experience left a bad taste in our mouths for sure. Time for a nap.
Hello Scott, Hello Scott, I am so sorry to hear about the unusual situation that you experienced during your recent stay with us. Please know that guest satisfaction is our utmost priority and we take what you have shared very seriously. Your review has been shared with management so that appropriate measured can be taken.
cigarette butts all over the entry way, sidewalk and parking lot. rugs inside the lobby were very dirty. our room way clean and ok. very messy floor and counters in the breakfast area. pool very cloudy.
The property is on a long narrow string of hotels. It is expensive for what you get and it's fairly old (light switches didn't work, rudely patched holes in the walls). The only thing that was really good was the breakfast. I've stayed a quite a few hotels this summer and every one has cheaped out on the breakfast, serving prewrapped, tiny, garbage. This hotel still served a regular continental breakfast and I was happy to see it.
The air conditioning didn’t work, though it was trying, the room had a dank smell of stale smoke, our smoke alarm battery went off right as we were going to sleep (after midnight), there were small stains on some of the towels, and the continental breakfast was mediocre at best: white bread, white bagels, plain white yogurt, coffee with only white sugar (I’m seeing a pattern), donuts, and some Froot Loops. The pool was the best part. That part still seems to be ok, minus the broken railing for the hot tub.
The place was stinky and had mold in corner of room.
Hello Daniel, Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impression we made during your recent stay due to the condition of our elevator. We are forever working to improve upon the guest experience, and I hope you will remember our attributes when you return during another trip to the area to see how we have improved to impress you even more.