We had a good stay until check out in which the receptionist attempted to run our card again saying we had not been charged. I was at that point able to obtain screen shots of my Orbitz charge that had gone through and attempted to show her. She seemed dismissive and asked for my card digits again. I said I’m sorry but I can’t give you payment again because I do not want to be charged twice. I told her this had recently happened in a stay in NY. She finally said we were ok to leave but that put a damper in our nice and relaxing stay. Bummer!
Only one elevator worked, and it barely worked (very slow, we used the stairs). Short staffed at front desk, more waiting.
We had a very nice stay & would come again - The staff was super friendly, the room was clean, bed was comfy & the shower drained well. We were on the 5th floor so it was nice & quiet - although the water pressure in the shower could have been turn up some due to being so high up. The breakfast was great, we love having actual hot food (eggs, potatoes & a rotation of breakfast meat) included in the price! The only thing I might recommend is heating the outdoor pool for year round use. Our visit was in Dec so we were unable to enjoy that one piece.
Very friendly staff and they went above and beyond to make sure my needs were met.
Our only complaint was the take and go breakfast was so unappealing we never used it and one reason we normally book Hampton is for breakfast and cleanliness. I feel that most places are using COVID as an excuse for not providing services. Recently stayed at another chain and they had a employee fill your plate and still provided what you wanted
Landscaping needed work. The bed was so hard & the caulk job in the bathroom looked like a 6 year old did it.
Wonderful overnight stay for business. Friendly staff and clean facilities.
Very clean and great area. Close to shopping mall and walmart.
The first room was given to us, has a bad smell so they gave us another room, which was a lot better
Came down from Greer, SC to have a beach day on Saturday and tour Charleston on Sunday before heading back home. Two married daughters and husbands with grandchildren came and stayed also!
Was place in a room that smelled horrible and molded. The carpet was absolutely filty and appeared damp. Had to call the desk Manager and maintenance up to get a first hand if what I experienced. The maintenance nade some ridiculous sratement saying it was because I was in a higher floor. That was ridiculous and had NOTHING to do with anything!!!!
Located 1 mile from Hwy 26. Its fine. Not sure what else to say about it.
This location is good when we are in that area. And, with it being set back from the main road, it is quiet & peaceful. Clean, efficient and the staff was very friendly & helpful!!
Located within a 5-minute walk of Wannamaker County Park, Hampton Inn & Suites North Charleston-University Blvd is within a 15-minute stroll of Whirlin' Waters Adventure Waterpark. This 115-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and free in-room WiFi.
Free buffet breakfast is served each morning from 6:00 AM to 10:00 AM.
32-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Refrigerators, coffee makers, and free local calls are also available.
At Hampton Inn & Suites North Charleston-University Blvd, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. There's free parking if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include conference space, a business center, and coffee/tea in a common area.
We had a good stay until check out in which the receptionist attempted to run our card again saying we had not been charged. I was at that point able to obtain screen shots of my Orbitz charge that had gone through and attempted to show her. She seemed dismissive and asked for my card digits again. I said I’m sorry but I can’t give you payment again because I do not want to be charged twice. I told her this had recently happened in a stay in NY. She finally said we were ok to leave but that put a damper in our nice and relaxing stay. Bummer!
Thank you for taking your time to share a kind message with our hotel. We look forward to seeing you back with us again in the future.
Thank you for staying with us, I hope you continue to choose Hilton for your future travels.
Only one elevator worked, and it barely worked (very slow, we used the stairs). Short staffed at front desk, more waiting.
Thank you for taking the time to complete our survey following your recent stay. It is through such candid feedback that we continue to improve upon our product and services. Please accept my sincerest apologies for any inconveniences that occurred during your stay. Certainly, this is not the level of service that we strive to provide. We will definitely look into these issues. We hope you can give us another chance next time you're in Charleston. Sincerely,
We had a very nice stay & would come again - The staff was super friendly, the room was clean, bed was comfy & the shower drained well. We were on the 5th floor so it was nice & quiet - although the water pressure in the shower could have been turn up some due to being so high up. The breakfast was great, we love having actual hot food (eggs, potatoes & a rotation of breakfast meat) included in the price! The only thing I might recommend is heating the outdoor pool for year round use. Our visit was in Dec so we were unable to enjoy that one piece.
Very friendly staff and they went above and beyond to make sure my needs were met.
Our only complaint was the take and go breakfast was so unappealing we never used it and one reason we normally book Hampton is for breakfast and cleanliness. I feel that most places are using COVID as an excuse for not providing services. Recently stayed at another chain and they had a employee fill your plate and still provided what you wanted
I really appreciate your taking the time to share your disappointment with your recent stay. I want to personally apologize that the complimentary breakfast did not meet your expectations. A good breakfast in pleasant surroundings is part of our promise to you. I apologize that this was not your experience. You can be confident that we will follow-up on your concerns so that others are not disappointed as you were. Please join us again and allow us to demonstrate our commitment to a truly successful start to the day. We look forward to having the opportunity to restore your confidence in our hotel in the near future. Sincerely,
Thank you for taking the time to provide feedback on your recent stay, I'm glad to see you enjoyed your time with us. We value your loyalty as a Hilton Honor’s Member, and are glad you chose to stay here at the Hampton Inn University Boulevard. We hope to see you again soon! Sincerely,
Landscaping needed work. The bed was so hard & the caulk job in the bathroom looked like a 6 year old did it.
Thank you for taking the time to complete our survey. We appreciate your time and feedback. Guest surveys are our number one tool we use to improve out hotel and service to our guests. We do hope to see you in the near future.
Thank you for taking your time to share a kind message with our hotel. We look forward to seeing you back with us again in the future
Thank you for taking the time to complete our survey following your recent stay. It is through such candid feedback that we continue to improve upon our product and services. Please accept my sincerest apologies for any inconveniences that occurred during your stay. Certainly, this is not the level of service that we strive to provide. We will definitely look into these issues. We hope you can give us another chance next time you're in Charleston.