Never again
it was great
Clean and staff was kind and helpful
Very clean and friendly staff. Rooms were updated nice and very clean.
The manager was very helpful. The hotel in which I was booked was closed due to Covid 19. So I was directed to the Marriott. Very easy transition. Room was very clean. Staff was very friendly!
good shape excellent service friendly staff will visit again
Convenience, and accommodating. Just what a group of us needed.
First night no sleep!! Someones car alarm went off every hour until 5am. First night was not worth it. Shower had a gob of hair stuck to the bottom of it.
Very large room. Four comfy pillows. Easy check in.
Hotel was crowded but overall room was clean and staff was welcoming. Unfortunately we were unable to get an extra blanket, they front desk said due to overcrowding they had given them all away. We were able to purchase one at the Walmart next to the hotel.
Late check-in, very friendly and helpful hotel staff, nice, close to ISU, perfect
My experience was great the room was clean and comfortable
Hotel was clean and the rooms were spacious. The hotel staff was friendly and accommodating. Full breakfast with many options.
Nice hotel. Great location. Staff was very accomodating.
Location was excellent for the purpose we were there.
We arrived right at check-in time and were able to get into our room immediately. There were 3 of us, and we had 2 double beds and a fold- out couch. It was very comfortable and spacious for three. The beds were super-comfortable. The walls are a bit thin, we heard noise from the hallway and above us. I think there was 5 or 6 people in the room above! At least that's what it sounded like. Other than that, it was fine. The breakfast in the morning was fine too. I would stay there again, but not on the first floor.
We have stayed at this hotel on several occasions so we have had good experiences before. This time, the hotel was clearly understaffed which made the people working there inefficent. We had booked this hotel a month in advance and clearly stated their would be three in a room, ( we had two rooms) We called the front desk at 8pm requesting sheets for the couch/bed for our son. The phone was answered after 10 rings by a gal who said the sheets would be right up. Two hours later, we called again. The sheets never arrived. The gal tried to make up for the mistake but couldn't do much without her boss who was not there to help. Don't know if we will stay there anymore or not.
Located within a mile (2 km) of The Shoppes at College Hills, Comfort Suites Normal University area is within 3 miles (5 km) of Illinois State University. This 59-room hotel has free breakfast along with conveniences like an indoor pool and a 24-hour gym.
Free continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM.
Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Sofa beds, refrigerators, and microwaves are also standard. Housekeeping is available on request.
At Comfort Suites Normal University area, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. You can put free parking to good use if you drive. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include a business center, coffee/tea in a common area, and a meeting room.
Never again
it was great
Clean and staff was kind and helpful
Very clean and friendly staff. Rooms were updated nice and very clean.
hank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,
The manager was very helpful. The hotel in which I was booked was closed due to Covid 19. So I was directed to the Marriott. Very easy transition. Room was very clean. Staff was very friendly!
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
good shape excellent service friendly staff will visit again
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
Convenience, and accommodating. Just what a group of us needed.
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
First night no sleep!! Someones car alarm went off every hour until 5am. First night was not worth it. Shower had a gob of hair stuck to the bottom of it.
Very large room. Four comfy pillows. Easy check in.
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.