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Recent guest reviews

Overall this extended stay is in an excellent location, safe, only a 20 min drive to the beach, & you can walk to Kroger’s. This particular location was disappointing because I feel that I grossly overpaid for this room. I was also provided incorrect info from the associate who called me to confirm I was still checking in. Was told there was only a pet deposit & it would be given back at the end of my stay was told otherwise when I checked in & the manager that day was just less than apologetic about any of my concerns. I was not impressed with her level of customer service AT ALL. So my total one night stay ended up being $200. FOR ONE NIGHT. For a horribly uncomfortable bed &a dirty room. I overheard the associate quote a $52 rate to someone else — that sucks. Anyway the beds my room had are not the regular hotel beds that are pretty firm and comfy. The beds we had were like something I’ve never experienced at a hotel. The mattress if it was a mattress felt like old out dated foam mattress covers turned into beds. We had to ask for “clean” sheets which didn’t seem so clean at all. When we walked in the room didn’t appear to be vacuumed, there was a questionable stain on the wall maybe coffee, maybe a urine stain? The pillows seemed dingy. I actually thought that this room was still in use. Our room key didn’t work that we had gotten 5mins prior - associate had to come up & let us in, said the room was lockedout bc the last guest didn’t pay. Room hadn’t been turned over.

Very Convenient Location to highways, Mall and Restaurants. Bed Sheets, Towels and toilet tissues are not replaced daily. Rooms are very Clean. Very Competitively priced for the extended stay. Wifi is great.

Sentinel Drive Chesapeake VA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Laundry facilities

WoodSpring Suites Chesapeake-Norfolk Greenbrier is located within a few miles (5 km) of Greenbrier Mall and Chesapeake Conference Center. This 121-room hotel welcomes guests with in-room amenities like kitchens, sitting areas, and refrigerators.


Rooms

All 121 recently renovated accommodations feature kitchens and space to spread out with sitting areas. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Phones and desks are also standard. Housekeeping is available once per stay.


Property features

At WoodSpring Suites Chesapeake-Norfolk Greenbrier, guests have access to free WiFi in public areas, express check-out, and laundry facilities. Free parking is included with your stay. Staff members can answer questions about accommodations, and also provide front-desk service during limited hours. This smoke-free hotel also has a vending machine.

Room options

Standard Room, 2 Double Beds, Smoking

2 Double Beds | Sleeps 4

Room, 1 Double Bed, Accessible, Smoking

1 Double Bed | Sleeps 2

Standard Room, 1 Double Bed, Smoking

1 Double Bed | Sleeps 2

Standard Room, 1 Double Bed, Accessible, Non Smoking

1 Double Bed | Sleeps 2

Guest reviews for WoodSpring Suites Chesapeake-Norfolk Greenbrier

Everyone (2)
2

great location, overpriced.

Everyone

Overall this extended stay is in an excellent location, safe, only a 20 min drive to the beach, & you can walk to Kroger’s. This particular location was disappointing because I feel that I grossly overpaid for this room. I was also provided incorrect info from the associate who called me to confirm I was still checking in. Was told there was only a pet deposit & it would be given back at the end of my stay was told otherwise when I checked in & the manager that day was just less than apologetic about any of my concerns. I was not impressed with her level of customer service AT ALL. So my total one night stay ended up being $200. FOR ONE NIGHT. For a horribly uncomfortable bed &a dirty room. I overheard the associate quote a $52 rate to someone else — that sucks. Anyway the beds my room had are not the regular hotel beds that are pretty firm and comfy. The beds we had were like something I’ve never experienced at a hotel. The mattress if it was a mattress felt like old out dated foam mattress covers turned into beds. We had to ask for “clean” sheets which didn’t seem so clean at all. When we walked in the room didn’t appear to be vacuumed, there was a questionable stain on the wall maybe coffee, maybe a urine stain? The pillows seemed dingy. I actually thought that this room was still in use. Our room key didn’t work that we had gotten 5mins prior - associate had to come up & let us in, said the room was lockedout bc the last guest didn’t pay. Room hadn’t been turned over.

By on Jul 30, 2018

Review comment responded on Aug 4, 2018

Thank you for taking the time to share your feedback. The $52 rate that you overhead an associate talking to another guest was the weekly discounted rate. We do require a deposit for guest who choose to pay cash that is given back upon check out. The pet deposit is a non-refundable deposit. I apologize for the confusion. Thank you again for taking the time to post a review.

4

nice hotel for a very competitive price.

Everyone

Very Convenient Location to highways, Mall and Restaurants. Bed Sheets, Towels and toilet tissues are not replaced daily. Rooms are very Clean. Very Competitively priced for the extended stay. Wifi is great.

By , from New Jersey on May 5, 2016

Review comment responded on Sep 15, 2016

We are glad to hear you enjoyed your stay and truly appreciate your feedback.

WoodSpring Suites Chesapeake-Norfolk Greenbrier

1708 Sentinel Drive, Chesapeake, VA 23320-4456
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